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Great but Out of Way”
Great place to stay, beautiful resort. We found it a little out of the way for our needs but if you are a couple looking to hang by pool and relax it’s a great place.
Very dated hotel”
The hotel is very old and looks like it was build in the 70th. The rooms are ok, but bathroom was constantly leaking. The food at the restaurant is bad, we had to ask to change the plates twice as it was so spicy that we could not eat it even though we have asked it to be not spicy when ordering. This is a local public orientated hotel, so do not expect to have western food. We liked our stay at Jayakarta Bali that is why booked the same in Lombok, but it was a desception. At least the price was with a promotion, otherwise it's definetley not a 4 star hotel.
bad place, bad staff”
Been there 1 night. The room wasn't the booked one (king bed), althought they give us the 2 singol bed one. The breakfast was terrible. not reccomended
Old smelly hotel”
Check in fast with friendly staff in all hotel areas. The deluxe room we booked was so smelly and dusty until we asked for air refreshner and open the door wide open. All furniture need to be replaced.
Mediocre hotel, near beach but hotel is a bit old fashioned.
Close enough to the beach”
Go for cottage. It's close to the beach that you can hear the sound of ocean wave.
Great. It was GREAT”
Location - Nice, not too far from convenient stores and restaurants, and not too near the hectic nightlife of Lombok. Best thing is it has private beach. you can eat and swim and just chill in your room with the sound of the waves hitting the beach. Room - Nice, clean and refreshing. room has two doors, the other facing the very well maintained garden / pool & beach (if you get the Glevel rooms). Eventhough it is near to the beach, it is not too warm because of the garden. Staff - friendly and helpful. I was just taken aback by the Ladies operating the Spa, not as friendly as the others. I went to the Spa and was not asked what kind of treatment I wanted, they just get the bed ready assuming that i wanted a massage. When i said i wanted hair treatment, she quickly said that hair services is not available. Since she got everything ready already, i said i will do facial. Stated in the pamphlet they have 2 kinds of facial, but they didn't ask me which do i want. So confusing and quite a downfall on my overall experience.
will come back again
There was insect at pillow and bedsheet. Unacceptable. ..really bad news
Need to do better, but not bad”
Great place for a couple of days relaxing. The staff is great, the breakfast is tasty and enough variety for a couple of days. The swimming pool is nice, the beach is good. The ocean isnt very suitable for swimming, probably more surfing or so. The downfall of this hotel is in the poor maintenance. After room change no 2 it was enough for us and we accepted the issues with the last room. We spoke to other people that had several room changes, so not good. Their "upgrade" to a cottage with ocean view means the ground floor of such a cottage and the garden blocking the ocean. The cottage room is of lesser quality than the cheaper deluxe room. Comparing both rooms their cottage room "upgrade" really was a downgrade. A real shame as the place can do better.
Best place and best breakfast.
Friendly Staff and Excellent Breakfast
Great Stay at Charming Old Resort”
Booked 3 nights of standard room and they upgraded us to a room with pool and sea view which was fantastic! Resort property is not new and some facilities need to be upgraded. However our stay has been very pleasant and comfortable. Location is on Sengigi, only 80% ideal but not a problem for us. Our room was well maintained, very comfortable bed and beddings. Bathroom in tip top working condition. Pool was great! Service wise, staff have been very friendly and helpful. Housekeeping has been great. Nice variety of breakfast, food at the pool restaurant was pretty good. Overall, we enjoyed our stay. It may be old but this resort has had its hey days so the standards are still there.
I arrived to stay in a room that was very dirty. The internet, hot water and room location were terrible, how're I was bumped up to a jr suite for a discounted price. The property location was convenient. I used Dolphin Diving on site to plan an advanced water certification and they were amazing. The food at the hotel was just average. Overall I am happy with the service and the improved room but everything else was average. Sometime average that is affordable is better than
Friendly staff, comfortable stay”
This is an older hotel but the condition and cleanliness is still well kept. The staffs are very friendly and helpful. However, the location is not near to town so you might need to walk a distance or take a cab to town if you want to have party at night. Overall, the six of us had a very good experience staying here.
nice environment, spacious and clean room! slightly far from town however ideal place if you want to be away from hustle and bustle of city!
Nice hotel, but not 4 star”
Nice location and great pool and garden area. Good for family with kids. Rooms are not like a 4star hotel..
nice hotel with very nice budget
Hotel Location is great to watch sunset.
Clean hotel with sunset view point”
This place is far from Senggigi Town. Not much restaurant nearby for dinner.
Not value for money”
Pro: Nearby the beach and main streets. Con: Interior are old. Hot water dispenser is spoil. Hot shower takes 5mins to heat up. Vast different from the picture.
untrusted beachfront hotel”
- I have booked through agoda for 1 deluxe with 1 double bed as mention at agoda list. They said that the double bed room is available. One day prior to arrival I sent an email to the hotel directly just to ensure that the DOUBLE bed is available. They said (again) that the double bed is available for us as we reserved. On the day we check in we were upset because the staff told me that we only got twin bed not a double bed as we reserved before. If they were told me the truth that we couldnt get 1 double bed as we booked, we would looking for other hotel. Seems that they didnt wanna loose the money we paid. It was ashamed because none of the staff appologize as if that the problem is common. -Terrible wifi connection. Even when we use our data package the connection at our room was poor. - The beach at their backyard fullfiled with traditional seller. It was annoying because we couldnt enjoy the beach at all - Old room need refurbish -Great pool & delicious breakfast. Breakfast menu was varied
Good hotel for stay with childern”
Convenience and easy to access. Good for a leisure holiday with young children. Many choice of breakfast.
Value for money and hotel upgrade my room to suite! thanks The Jayakarta
What a disappointment”
The room was wrong when we arrived. The staff were a pain to deal with even ignoring us on certain occasions. We are a family of four traveling around the world for one year and are usually pretty easy going. This was supposed to be a splurge for us but instead it was a huge disappointment. We were charged for everything, the wireless was horrible (we both work from the road) the food not great and the room OK but the bathroom not in great shape. There were a few nice folks at the pool and in the restaurant but the front desk staff was abysmal. I will NOT be returning here nor recommending this place to anyone I know. I have NEVER submitted a negative review before so this is a first!
amazing hotel with private beach”
pros: good location, private beach, the beach has no reef so we can swim, delicious breakfast, nice garden cons: old room furniture
This was our second stay and it was still very nice after all. Breakfast is okay, various food are offered and the pool is good for kids. I recommend this hotel for those who bring their family. The hotel is well maintained, still clean like we were there long time ago.
Best hotel in the senggigi beach with affordable price... Old hotel but still very good”
Lack of Variety of food but still has good taste... And only get small bottle mineral water for us as supplement were not enough...
Good for Leisure”
Convenience and easy to access. Good for a leisure holiday and sightseeing as the place is convenience
old and smelly hotel”
the hotel need renovation SOON.... , maybe its the reason the price cheaper. has its own beach, black sand beach, dont swimm there, large wave. in the morning many local sell "kain lombok" and pearls, the price is acceptable. its even cheaper than our tour guide suggested places. the menu for breakfast not to good, the fruits not fresh.
The hotel is great, pools and facilities is great. The leaks during heavy rains was too bad and the fridge doesnt work at all. Food at the restaurant was nice. Most of it is the view was fabulous and surounded by a lot of hang out places not to farfeo mataram city as well. Plan to visit this place again soon.. hope they can gain the fridge and the tv.
Good service.. nice place”
FURNITURES ARE OLD”
All staffs are so kind , helpful and smiling face..
Old 4Star Hotel”
This old 4Star Hotel is still excellent, its spacious hotel area facing to the sea with nice, quiet location. Only some equipments look old and dirty must be replaced.
The hotel is old need so many upgrade the bed is terrible room smells and mould in the wall. Hotel staff not so friendly they just wanting the tips money from you. Cleaning service is terrible not Profesional one they just a kids who do job training. Will not recommended to friends and will not stay there again.
For the price that we paid, we find our stay to be merely satisfactory. Although the resort was huge with good facilities but location was inconvenient (no nearby stores or restaurants - not much is within walking distance, always have to rely on cabs). The beach was also not impressive, but it was compensated with the breathtaking sunset view. Nevertheless, we find the staff to be highly commendable. Very helpful, well-trained and good command of English, we felt very welcomed and it made our stay pleasant despite the other flaws.
Beach was disgusting”
For a hotel of this standing I would expect the beach to be cleaned daily. It was really terrible and very dirty.
Waste of Money...”
Hotel look season and old...don't have safe box...each room have different brand of aircond and the aircond really suck...wait for many hours but still hot...wifi coverage very bad...fridge cannot use...we won't come again
say 4 star truthfully I'd give it 2 star of would never stay at that place again ”
booked a standard room ads needed ground floor only to be told not available but they will give a upgrade deluxe.i asked where 4th floor have elevator? no so 5x flights of stairs with a baby and pram and no lighting dangerous room was terrible bad aircon TV lcd but 12 inch ? ordered food then had to go downstairs to get ice by the time I got back all the ants decided it was there meal not mine pillows were crap bed was bad the breakfast was very very bad didn't even have ice the milk was off the juice was warm the jam had insects in it and so on and so on really if you older or find it hard to walk up and down stairs do not book this hotel.
Great stopover hotel”
Pros: - Welcoming/hospitable staff - Quiet/very peaceful property - Good room service Cons: - Fitness centre needs updating - Not much near by (not walking distance) - Same menu every evening at restaurants - Evening music didn't suit the vibe of the hotel (quiet crowd could have been easy listening music instead of dance/techno music)
old hotel but value for money..”
not far from Mataram..
great location and excellent facilities”
Jayakarta lombok has all the plus points for a holiday resort. nice location , staff and facilities. recomended
No lift at the hotel”
I am suprised that the 4-level hotel with no lift facility available.
Just ok if want to relax.Far from Senggigi beach and other oleh oleh place and local restaurants.”
Should do maintenance on electrical wiring. Experience 2 times electrical trip at night.
A greta place to stay, helpful staffs and nice surroundings”
Just a simple remark...I Love Jayakarta Lombok
Very nice staff”
nice pool and very kind staff. classic and traditional theme.
Thanks agoda for upgrading our room from superior to deluxe :)
Perfect for honeymoon
thanks thanks thanks”
thanks thanks thanks