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The Jerai Hotel Alor Setar
Superior, The Jerai Hotel Alor Setar in Alor Setar
The Jerai Hotel Alor Setar
Lobby, The Jerai Hotel Alor Setar in Alor Setar
Lobby, The Jerai Hotel Alor Setar in Alor Setar
The Jerai Hotel Alor Setar
The Jerai Hotel Alor Setar

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8.2

Excellent

2,670 reviews

2,670 reviews

Breakfast66
Housekeeping61
Car Park9
See map
See map

8.7

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Sultan Abdul Halim Mu'Adzam Shah Gallery
210 m
Yellow Palace
310 m
Muzium Di Raja
360 m
City Plaza Alor Setar Shopping Mall
370 m
The Big Clock Tower
410 m
Popular landmarks
Pekan Rabu Complex
540 m
Aman Central
560 m
Menara Alor Setar Tower
690 m
Rumah Kelahiran Mahathir
1.1 km
Kedah State Museum
1.7 km
Closest landmarks
Poliklinik Pakar Perubatan Alor Setar
40 m
AmBank @ Jalan Kota
140 m
Pathlab
150 m
Public Bank @ Alor Malai
230 m
We Care Pharmacy
230 m

The Jerai Hotel Alor Setar

Lot 134 - 141 Jalan Sultan Badlishah, Alor Setar City Center, Alor Setar, Malaysia, 05000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Alor Setar City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Menara Alor Setar Tower. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

Hygiene Plus

650 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Coffee shop

Laundry service

This property is in high demand!

9 travelers have booked today.

Value for money8.2
Location rating8.7
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport9.3 km

Rooms available at The Jerai Hotel Alor Setar

Superior
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Superior Room (No Window,Area:10)
...
    Enter dates to see prices
    Superior Double Room Single Room
    ...
      Enter dates to see prices
      Twin/Double Room
      ...
        Enter dates to see prices
        Single Room - Superior
        ...
          Enter dates to see prices
          Single Superior
          ...
            Enter dates to see prices
            Double room - Single use - Superior
            ...
              Enter dates to see prices

              Frequently asked questions

              What dining options are offered at The Jerai Hotel Alor Setar?

              Start your holiday with The Jerai Hotel Alor Setar's accessible cuisine and food options which includes an array of options such as Western cuisine, Buffet in restaurant,and Asian cuisine for you to choose from.

              How many rooms does The Jerai Hotel Alor Setar have?

              The Jerai Hotel Alor Setar has a total of 135 rooms.

              In which languages can The Jerai Hotel Alor Setar's employees communicate?

              The Jerai Hotel Alor Setar can converse up to 2 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what other languages this property supports.

              What do past guests like most about The Jerai Hotel Alor Setar?

              Past guests that stayed at The Jerai Hotel Alor Setar have given this property a rating of 8.705 for its exceptional location as the main highlight for their stay.

              What is the typical rating that past Couples' have given to The Jerai Hotel Alor Setar?

              Verified couple travelers that have stayed at this property have given The Jerai Hotel Alor Setar an average rating of 8.1. You can look up on more detailed customer assessments, and responses by filtering for a specific type of verified guest travelers down in the review section.

              What is the typical rating that past Families with young children have given to The Jerai Hotel Alor Setar?

              Verified families with young children that have stayed at this property have given The Jerai Hotel Alor Setar an average rating of 7.9. You can look up more in depth customer evaluations and remarks by filtering for a specific type of verified travelers down in the review section.

              What is the average rating that verified Group travelers have given to The Jerai Hotel Alor Setar?

              Past group travelers that have stayed at this property have given The Jerai Hotel Alor Setar an average rating of 7.9. You can find more precise customer assessments and comments by filtering for a specific type of verified travelers down in the review section.

              What do local visitors think about The Jerai Hotel Alor Setar?

              Past local travelers that have stayed at this property have given The Jerai Hotel Alor Setar an average rating of 8.5. You can look up on more in depth customer ratings, and responses for this property down in the review section.

              What is the closest train, metro, or bus station to The Jerai Hotel Alor Setar?

              The nearest train, metro, or bus station is Jitra Bus station, 13965.05 m away from The Jerai Hotel Alor Setar.

              What is the closest airport to The Jerai Hotel Alor Setar?

              The closest airport to The Jerai Hotel Alor Setar is Narathiwat Airport, 159.0 km away.

              What people love about The Jerai Hotel Alor Setar

              • 7.6

                Very good
                Cleanliness

                "Room is clean and AC is very good."

                Roslen

                |

                August 23, 2023

              • 10

                Exceptional
                Cleanliness

                "Clean and decent room"

                Hasrul

                |

                August 16, 2023

              • 8

                Very good
                Location

                "Nice location, has enough parking."

                Hamidon

                |

                September 11, 2023

              Property ranking|Compared to 321 Alor Setar properties
              See all rankings
              Room comfort score
              6.8/10
              Location score
              8.7/10
              Cheapest price score
              Couples review score
              8.4/10
              Better than
              94
              %
              of Alor Setar properties
              Better than
              90
              %
              of Alor Setar properties
              Better than
              90
              %
              of Alor Setar properties
              Better than
              89
              %
              of Alor Setar properties
              Overall rating:

              8.2

              Excellent
              2,670 reviews
              Cleanliness
              8.0
              Facilities
              7.7
              Location
              8.7
              Read all reviews >
              What travelers say they love:
              Toilet is clean, beds are good too.
              Wafa from Malaysia
              Group
              More about The Jerai Hotel Alor Setar

              More about The Jerai Hotel Alor Setar

              Experience Comfort and Convenience at The Jerai Hotel Alor Setar's Top-Notch Facilities

              The Jerai Hotel Alor Setar is a 3.0 star hotel located in Alor Setar, Malaysia, that offers a wide range of amenities for a comfortable and convenient stay. Guests can enjoy a cup of coffee or a delicious meal at the coffee shop, restaurant, and halal restaurant, or opt for room service. Safety deposit boxes are available for storing valuables, and luggage storage is available for early check-ins or late check-outs. Daily housekeeping ensures that the rooms are clean and tidy, while the laundry service takes care of guests' laundry needs. The hotel also provides airport transfer, taxi service, and a car park, including a car park onsite and a car park free of charge. Other amenities include air conditioning, hair dryer, television, mini bar, satellite/cable TV, Wi-Fi in public areas, designated smoking area, and Free Wi-Fi in all rooms. Guests can start their day with a delicious breakfast buffet or a continental breakfast before heading out to explore the city.

              Comfortable and Spacious Rooms at The Jerai Hotel Alor Setar

              The Jerai Hotel Alor Setar offers a range of comfortable and spacious rooms to suit the needs of every traveler. The Superior room, measuring 16 square meters, comes with 2 Single Beds and is perfect for those traveling alone or with a companion. Whether you're here for business or leisure, you'll find the rooms at The Jerai Hotel Alor Setar to be the perfect retreat after a long day of exploring the city.

              Discovering Alor Setar’s Iconic Landmarks and Attractions

              The Jerai Hotel Alor Setar is situated in the heart of Alor Setar, offering easy access to some of the city’s most iconic landmarks and attractions. Guests can visit the Menara Alor Setar Tower, which stands at 165.5 meters tall, providing breathtaking panoramic views of the city. The Zahir Mosque, one of the grandest mosques in Malaysia, is also nearby, with its five black domes and intricate Islamic architecture. For those looking to indulge in some retail therapy, Aman Central and City Plaza Alor Setar Shopping Mall are just a short distance away. History buffs can explore the Kedah Paddy Museum, Pekan Rabu Complex, Muzium Di Raja, and Rumah Kelahiran Mahathir, the birthplace of Malaysia’s fourth prime minister. Wat Nikrodharam, a Thai Buddhist temple, and Kedah State Museum are also worth a visit for those interested in culture and heritage.

              Excellent Location, Friendly Staff, and Great Breakfast

              The Jerai Hotel Alor Setar has received numerous positive reviews from satisfied guests who have praised the hotel for its excellent location, friendly staff, and great breakfast. Guests have particularly loved the breakfast choices and have expressed that they would definitely stay again in the future. The staff are described as very friendly, helpful, and always with a smile on their faces. The hotel is also commended for its cleanliness and good facilities. Guests have found the hotel to be conveniently located with easy parking. Overall, guests have had a great and comfortable stay at The Jerai Hotel Alor Setar and highly recommend it to others.

              Experience Exceptional Value and Service at The Jerai Hotel Alor Setar

              The Jerai Hotel Alor Setar in Malaysia boasts exceptional value for money, with an impressive overall rating of 8.2. Guests appreciate the hotel's prime location, with a rating of 8.7, as well as the cleanliness of the property, which scored an impressive 8.0. The hotel's staff performance was also highly rated, with a score of 8.4. While the food and dining options received a rating of 6.8, guests were still pleased with the hotel's facilities, which scored 7.7. Overall, The Jerai Hotel Alor Setar is a great choice for travelers seeking a comfortable stay with exceptional value and service.

              Show less

              Amenities and facilities

              Very good
              Facilities

              7.7

              Most talked about facilities

              Breakfast

              77 mentions

              Housekeeping

              27 mentions

              Food & Dining

              10 mentions

              Internet

              5 mentions

              Languages spoken
              • English
              • Malay
              Accessibility
              • Wheelchair accessible
              Internet access
              • Free Wi-Fi in all rooms!
              • Internet
              • Internet services
              • Wi-Fi in public areas
              Cleanliness and safety
              • Body thermometer
              • Daily disinfection in all rooms
              • Daily disinfection in common areas
              • First aid kit
              • Hand sanitizer
              • Hot water linen and laundry washing
              • Physical distancing of at least 1 meter
              • Safe dining setup
              • Staff trained in safety protocol
              • Temperature check for guests and staff
              Dining, drinking, and snacking
              • Breakfast [buffet]
              • Breakfast [continental]
              • Coffee shop
              • Restaurant [halal]
              • Restaurants
              • Room service
              Services and conveniences
              • Air conditioning in public area
              • Concierge
              • Daily housekeeping
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Food delivery
              • Ironing service
              • Laundry service
              • Luggage storage
              • Meeting/banquet facilities
              • Postal service
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area
              • Xerox/fax in business center
              Access
              • Front desk [24-hour]
              • Pets allowed
              • Security [24-hour]
              Getting around
              • Airport transfer
              • Car park [free of charge]
              • Car park [on-site]
              • Taxi service
              Available in all rooms
              • Air conditioning
              • Closet
              • Coffee/tea maker
              • Desk
              • Electric kettle
              • Free bottled water
              • Hair dryer
              • Individual air conditioning
              • In-room safe box
              • Interconnecting room(s) available
              • Internet access – LAN
              • Internet access – wireless
              • Mini bar
              • Non-smoking
              • Private bathroom
              • Satellite/cable channels
              • Shower
              • Streaming service like Netflix
              • Telephone
              • Toiletries
              • Towels
              • Wi-Fi [free]
              • Wooden/parqueted flooring

              Food and dining

              Breakfast options
              • Asian
              Restaurants on site
              Restaurant
              • Cuisine: Local, Malaysian
              • Menu: Buffet, A-la-carte

              Location

              Lot 134 - 141 Jalan Sultan Badlishah, Alor Setar City Center, Alor Setar, Malaysia, 05000
              Excellent
              Location

              8.7

              Airports
              • Sultan Abdul Halim Airport (AOR)
                9.3 km
              • Langkawi International Airport (LGK)
                74.7 km
              Public transportation
              • Alor Setar Railway Station
                650 m
              • Anak Bukit
                7.0 km
              Hospital or clinic
              • Poliklinik Pakar Perubatan Alor Setar
                40 m
              Shopping
              • Aman Central
                560 m
              Convenience store
              • 7 Eleven
                240 m
              Cash withdrawal
              • ATM
                20 m

              What's nearby

              Popular landmarks
              • Muzium Di Raja
                360 m
              • City Plaza Alor Setar Shopping Mall
                370 m
              • Zahir Mosque
                520 m
              • Pekan Rabu Complex
                540 m
              • Aman Central
                560 m
              • Menara Alor Setar Tower
                690 m
              • Rumah Kelahiran Mahathir
                1.1 km
              • Kedah State Museum
                1.7 km
              • Wat Nikrodharam
                2.4 km
              • Kedah Paddy Museum
                8.8 km
              Nearby landmarks
              • Poliklinik Pakar Perubatan Alor Setar
                40 m
              • AmBank @ Jalan Kota
                140 m
              • Pathlab
                150 m
              • Sultan Abdul Halim Mu'Adzam Shah Gallery
                210 m
              • Public Bank @ Alor Malai
                230 m
              • We Care Pharmacy
                230 m
              • Klinik Ali
                240 m
              • Farmasi Mico
                250 m
              • Klinik Kesihatan UTC
                260 m
              • Kedah Medical Centre
                280 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.

              Property policies

              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-1 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib may be requested directly from the property.
              Children 2-11 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 12 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.

              Some helpful facts

              Check-in/Check-out
              • Check-in from15:00
              • Check-in until23:59
              • Check-out until12:00
              Getting around
              • Airport transfer fee60 MYR
              Extras
              • Breakfast charge (unless included in room price)25 MYR
              The property
              • Number of restaurants1
              • Number of rooms 135

              Reviews of The Jerai Hotel Alor Setar from real guests

              Provided by verified guests of Agoda
              8.2
              Cleanliness8.0
              Facilities7.7
              Location8.7
              Room comfort and quality6.8
              Service8.4
              Value for money8.2
              High score for Alor Setar
              Rating
              9+ Exceptional (284)
              8-9 Excellent (139)
              7-8 Very Good (216)
              6-7 Good (90)
              <6 Below Expectation (126)
              Time of the year
              Mar - May (190)
              Jun - Aug (228)
              Sep - Nov (197)
              Dec - Feb (240)

              Show reviews that mention 

              Showing 855 verified guest comments
              12345
              10.0
              Exceptional
              Izzah from Malaysia
              Couple
              Superior
              Stayed 2 nights in February 2023

              Great option for girls trip”

              Booked it at affordable price and arrived earlier than expected. The staffs helped us to keep our luggages whilst we went touring around Alor Setar since it was yet the time to check in. The cleanliness is good with no visible dirt. The room is adequately sized for couple travellers but no pretty view from the windows haha. There was welcoming drinks provided for the guests and welcoming staffs at the registeration counter. All in all, it was a pleasant stay in Alor Setar with an affordable pricetag.

              Reviewed February 07, 2023

              See room deals

              First & foremost we would like to thank you for choosing us as your preferred stay while in Alor Setar. Thank You for your review and We're honored that you have enjoyed your stay with us and we look forward to welcoming you back again in the very near future. The Management

              Responded June 22, 2023
              The Jerai Hotel Alor Setar
              10.0
              Exceptional
              roszainah from Malaysia
              Couple
              Superior
              Stayed 1 night in July 2022

              Best service in town”

              Friendly frontliners staff, nice welcome drink, nice and clean room Walking distance to Pasar Rabu and many shoplots sell all umrah attires. Location is great.

              Reviewed October 09, 2022

              See room deals

              9.6
              Exceptional
              MUHAMMAD from Malaysia
              Solo traveler
              Superior
              Stayed 1 night in February 2023

              Best hotel to stay in Alor Star”

              Love the shower and breakfast...the water pressure was good and the breakfast has many variety of choices and it was tasty...the staff was very kind too...not far from city...the room was spacious but a bit outdated...can be improve in future...

              Reviewed February 06, 2023

              See room deals

              First & foremost we would like to thank you for choosing us as your preferred stay while in Alor Setar. Thank You for your review and We're honored that you have enjoyed your stay with us and we look forward to welcoming you back again in the very near future. The Management

              Responded June 22, 2023
              The Jerai Hotel Alor Setar
              10.0
              Exceptional
              Noorafaf from Malaysia
              Family with teens
              Superior
              Stayed 1 night in September 2022

              Best hotel”

              Best hotel in town! Near to shopping mall Aman Central. The staff and breakfast soo goood and many choices. Room also clean and tidy 🥰

              Reviewed October 12, 2022

              See room deals

              10.0
              Exceptional
              Mohana from Malaysia
              Business traveler
              Superior
              Stayed 1 night in January 2022

              Nice Hotel”

              I was there for business purpose.. The receptionists was good and my room was allocated as per my request.. Receptionist name Raiz and Nur was on top of their service.. Room was clean.. Breakfast was perfect as well.. Keep it up

              Reviewed January 31, 2022

              See room deals

              10.0
              Exceptional
              ROAZMAN from Malaysia
              Family with young children
              Superior
              Stayed 1 night in January 2022

              Good”

              The room maybe small but excellence for buffet breakfast, cleaness, location in town, easy for foods, beside pekan rabu, shopping centre, bank, office, grab and mall near the hotel. Near aman sentral, dataran, masjid zahir, Alor Setar Tower. All in 1 km distance. 11 km from airport. Hotel price reasonable.

              Reviewed January 24, 2022

              See room deals

              10.0
              Exceptional
              David from Australia
              Couple
              Superior
              Stayed 1 night in July 2022

              Outstanding”

              We were very impressed with the quality of accommodation at The Jerai Hotel in Alor Setar. From the moment we walked in the door to when we left, the service & facilities were outstanding. We would highly recommend The Jerai Hotel for travellers who are looking for accommodation in Alor Setar.

              Reviewed July 07, 2022

              See room deals

              10.0
              Exceptional
              NOR from Malaysia
              Business traveler
              Superior Room (No Window,Area:10)
              Stayed 2 nights in December 2021

              Short Stay For Business”

              Centralised to the heart city of Alor Setar, surrounding with food stalls and fast food such as McD, KFC, PizzaHut as well. The hotel, just 5 minutes from the railway station will ease your access from KL. You can go anywhere just press your finger on GRAB Apps just a few seconds will arrive on time. For shopping lover branded name just 10 minutes from the Jerai Hotel you can find it at Aman Central opposite to the Alor Setar tower. You can see the Alor Setar city scenery.

              Reviewed December 16, 2021

              See room deals

              10.0
              Exceptional
              Putri from Malaysia
              Business traveler
              Superior
              Stayed 3 nights in May 2022

              Exceptional”

              Hotel are clean..variety of foods for breakfast..The staff all very friendly. it located at the center of the town so easy access to go anywhere. Def will go back next time!

              Reviewed May 30, 2022

              See room deals

              Dear Putri, Thank you for choosing The Jerai Hotel as your preferred choice. Hope to you again soon.

              Responded June 03, 2022
              The Jerai Hotel Alor Setar
              10.0
              Exceptional
              Lily from Malaysia
              Couple
              Superior
              Stayed 1 night in November 2022

              Good Location”

              Very near to Che Det Mall, within walking distance of Masjid Zahir. Ample parking space in front of the hotel.

              Reviewed November 27, 2022

              See room deals

              9.6
              Exceptional
              Syazlina from Malaysia
              Family with young children
              Superior
              Stayed 1 night in November 2022

              Not bad”

              Since i knew this hotel is old, it is acceptable that there is no swimming pool. the room is quite small. the management is try to remake the room to become modern. breakfast spread is limited but the taste is good.

              Reviewed January 19, 2023

              See room deals

              First & foremost we would like to thank you for choosing us as your preferred stay while in Alor Setar. Thank you for your feedback, we really appreciated it as we strive to improve our service & meet up to our valued guest expectation. We would like to apologies for your bad experience & rest assured that we will improve for your next visit & towards our guest generally. The Management

              Responded June 22, 2023
              The Jerai Hotel Alor Setar
              10.0
              Exceptional
              mohamed from Malaysia
              Couple
              Superior
              Stayed 1 night in May 2022

              Excellent customer service”

              Hotel staff deserve reward for their excellent performance Very clean & desirable atmosphere

              Reviewed June 05, 2022

              See room deals

              10.0
              Exceptional
              ZAINUL from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in December 2022

              terbaik”

              sarapan dan layanan terbaik. sentiasa ketersediaan dalam menghulurkan bantuan, keep it up and well done!!!

              Reviewed December 28, 2022

              See room deals

              First & foremost we would like to thank you for choosing us as your preferred stay while in Alor Setar. Thank You for your review and We're honored that you have enjoyed your stay with us and we look forward to welcoming you back again in the very near future. The Management

              Responded June 22, 2023
              The Jerai Hotel Alor Setar
              10.0
              Exceptional
              NOOR from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in March 2022

              Best accommodation”

              I stayed for two days because of work trip. The location is very convenient as it is situated in the middle of Alor Star town. I feel glad as my stay in here gives me a sweet memory.

              Reviewed March 16, 2022

              See room deals

              10.0
              Exceptional
              zahrul from Malaysia
              Couple
              Superior
              Stayed 1 night in August 2022

              good hotel”

              variety food, good room clean and good staf

              Reviewed October 04, 2022

              See room deals

              10.0
              Exceptional
              Sufardy from Malaysia
              Couple
              Superior
              Stayed 1 night in August 2022

              nice”

              nice location, easily accessible to food places. Room also nice

              Reviewed December 14, 2022

              See room deals

              10.0
              Exceptional
              Wan from Malaysia
              Business traveler
              Superior
              Stayed 2 nights in September 2022

              Service ”

              All staff are excellent service Good room & food Near to Pekan rabu and bank..

              Reviewed September 22, 2022

              See room deals

              10.0
              Exceptional
              Pirasathnaidu from Malaysia
              Business traveler
              Superior
              Stayed 1 night in March 2022

              Good stay”

              but apple juice was too sweet.. had sugar rush after drinking it and went for a long night walk alone coz cannot sleep..lol

              Reviewed June 10, 2022

              See room deals

              9.6
              Exceptional
              Muhammad from Malaysia
              Family with young children
              Superior
              Stayed 1 night in March 2022

              Comfy & pleasant stay”

              Good hotel, clean, very polite & helpful staff, get all important facilities in room, value for money room with variety of good breakfast... just the small bathroom, quite rusty&old furniture & the hot water problem during the last day...but still very worthy stay...very recommended

              Reviewed March 10, 2022

              See room deals

              10.0
              Exceptional
              INTAN from Malaysia
              Solo traveler
              Superior
              Stayed 3 nights in September 2022

              OK AND BEST”

              This hotel is very nice and i like it. price also very affordable

              Reviewed October 03, 2022

              See room deals

              12345
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