8.3
Excellent
/10
(2,563 reviews)See what guests said
Highly rated by guests – 92% would recommend
Highly rated by guests – 92% would recommend
Housekeeping43
Shops19
Breakfast3
See map
9.3

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Menara Jubili Car Park 40 m
Never Close Super Mart 50 m
Sabah Tourism Board 50 m
Consulate of Australia 50 m
Gaya Shop Lot 50 m
Kota Kinabalu City Mosque 70 m
Maybank 90 m
HSBC 130 m
Standard Chartered Bank 150 m
Signal Hill Observatory 150 m
Nearby landmarks
Kota Kinabalu City Mosque 70 m
Signal Hill Observatory Platform 160 m
Gaya Street Sunday Market 270 m
Night Market 830 m
Mamutik Island 1.15 km
Sabah State Museum 2.79 km
Tunku Abdul Rahman Marine Park 8.09 km
Sapi Island 8.11 km
Manukan Island 8.59 km
Poring Hot Springs 13.94 km
The Jesselton Hotel

"The building and decor in the room brought me to England."

Daniel - December 23, 2019
Superior - Bed The Jesselton Hotel
Lobby The Jesselton Hotel
Interior view The Jesselton Hotel
See all 44 photos
Removed from saved list
Free Wi-Fi

The Jesselton Hotel

69 Gaya Street, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map
Property highlights
Check-in/out [express]
Hassle-free check in
Close to Kota Kinabalu City Mosque
Within 70 m of property
  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Bar

Cheaper than 84% of all properties in Kota Kinabalu in the last 24 hoursCompared to 1,449 Kota Kinabalu properties at Agoda for various dates
Value for money8.2
Distance to city center1 km
Location rating9.3
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport7.5 km

Rooms available at The Jesselton Hotel

Excellent
Room comfort & quality
8.4
Suite
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
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Deluxe Double
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed
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Superior
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
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Boutique Queen Room
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 queen bed
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Boutique King
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
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Boutique Extra Room with 1 Queen Bed and 1 Single Bed
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 single bed and 1 queen be...
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Boutique Triple
...
  • Room size: 22 m²/237 ft²
  • Shower
  • 1 queen bed and 1 single be...
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Junior Suite
...
  • Non-smoking
  • Shower and bathtub
  • 1 queen bed
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SINGLE Boutique Queen
...
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    Frequently asked questions

    What time is check-in and check-out at The Jesselton Hotel?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Jesselton Hotel?

    For those who wish to drive their own cars, The Jesselton Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

    What is the smoking policy at The Jesselton Hotel?

    The Jesselton Hotel does permit smoking in some areas and is not 100% smoke-free.

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    What people love about The Jesselton Hotel

    • 8.8
      Excellent
      Location

      "Location is good, and is worth for the money."

      Tan

      |

      December 23, 2019

    • 9.6
      Exceptional
      Staff 

      "Hotel staffs are all nice & friendly."

      Aki

      |

      September 22, 2019

    • 8.0
      Very good

      "Would recommend for a short stay."

      Josiah

      |

      January 7, 2020

    Property ranking|Compared to 1,449 Kota Kinabalu properties
    See all rankings
    Room comfort score
    8.4/10
    Location score
    9.3/10
    Couples review score
    8.3/10
    Service score
    8.4/10
    Better than
    98
    %
    of Kota Kinabalu properties
    Better than
    97
    %
    of Kota Kinabalu properties
    Better than
    94
    %
    of Kota Kinabalu properties
    Better than
    92
    %
    of Kota Kinabalu properties
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    Overall rating:
    8.3
    Excellent
    2,563 reviews
    Cleanliness
    8.2
    Facilities
    7.4
    Location
    9.3
    Read all reviews >
    What travelers say they love:
    We got comfy beds in a clean room at a fair price.
    Josiah from China
    Family with young children
    More about The Jesselton Hotel

    More about The Jesselton Hotel

    This renowned boutique hotel, situated in the prime location of Kota Kinabalu, is a pleasant hotel offering exquisite personalized service. A history of more than 50 years assures guests that this hotel is experienced with handling all their needs in a professional and prudent fashion. Inside The Jesselton Hotel, expect nothing less than the timeless beauty of colonial architecture, right to its lift services and the rooms. Each room is furnished with matching colonial-styled furniture and a host of modern amenities like broadband Internet services, a flat screen television with international channels, a mini fridge, hair dryer, en-suite bathrooms, and plush bathrobes and sarong for that Asian touch. If you wish to ride the London cab from the hotel to the airport rather than using the limousine, you are welcomed too! The Jesselton Hotel is the perfect venue for travelers who want an elegant colonial-styled accommodation and refined service.

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    Most talked about facilities

    Housekeeping
    93 mentions
    Food & Dining
    40 mentions
    Breakfast
    20 mentions
    Internet
    16 mentions

    What they offer

    10.0
    Exceptional

    "We so surprise when staying to this hotel."

    shenny

    |

    January 20, 2020

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    BAYU
    Cuisine:European
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Property announcements

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    Reviews of The Jesselton Hotel from real guests

    Overall rating
    8.3
    Excellent
    From 2563 reviews
    9.2Location
    8.5Service
    8.3Room comfort and quality
    Agoda Reviews (2109)Booking.com Reviews (454)
    Rating via Agoda8.3
    /
    10
    Cleanliness8.2
    Facilities7.4
    Location9.3
    Room comfort and quality8.4
    Service8.4
    Value for money8.2
    High score for Kota Kinabalu
    Rating
    9+ Exceptional (484)
    8-9 Excellent (445)
    7-8 Very Good (460)
    6-7 Good (151)
    <6 Below Expectation (128)
    Time of the year
    Mar - May (430)
    Jun - Aug (384)
    Sep - Nov (405)
    Dec - Feb (449)
    All guests (2109)
    All room types
    All languages

    Show reviews that mention 

    Showing 1668 verified guest comments
    12345
    9.3
    Exceptional
    Yogananthan from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 2 nights in May 2012

    Great location with well-appointed rooms”

    Nice comfy bed, hot shower, good eateries nearby

    Check-in was easy. Told them I had booked thru agoda and the reception immediately addressed me by name. I was impressed! The rooms were immaculately clean. Nice hot shower with strong water pressure.Not much of a view, but who cares. We're in kota kinabalu not to sit in the room but to explore the city. The cleaning staff looked cute in their colonial costumes and the bellboy wears a hat that makes him look like a hunter on an african safari. There's an Italian restaurant on the ground floor of the hotel with a reasonable selection of dishes at a reasonable price. The hotel is also within walking distance of two big shopping malls and also the promenade by the sea. Make sure you take the rickety speedboat ride to pulau gaya and back. Dangerous but worth the thrill. The Filipino market at the promenade has myriad seafood dishes at very cheap prices. Fresh vegetables too, all cooked to order. Many other eateries close to the hotel; it's also closed to the airport (about 20 mins taxi ride at RM 30). Taxi to anywhere in KK are easily available right in front of the hotel. There are numerous bank also within easy walking distance of the hotel too. All in all, a good choice of a place to stay when in Kota Kinabalu.

    Reviewed May 28, 2012
    8.7
    Excellent
    Kelly from United States
    Solo traveler
    Superior
    Stayed 1 night in January 2012

    Historic hotel in the heart of downtown”

    spacious room, comfortable bed, shower massager, large hdtv

    this hotel in downtown kota kinabalu is very easy to get to from the airport. after exiting baggage claim and customs, simply turn left in the arrival hall, and you'll see a taxi payment center. go there and tell the clerk jesselton hotel, and they'll sell you a prepaid taxi fare for myr 30, with no worries about getting ripped off by an unscrupulous driver. be sure to say hotel, because i jsut said "jesselton" and ended up at jesselton point, which luckily was just a few blocks away. check in was easy, and i was very surprised by the room, which was by far the nicest during my eight day sabah trip. the room was quite large, with a queen sized bed and plenty of fluffy pillows, an even fluffier bathrobe, a large hdtv with many foreign satellite stations, and a shower with a built-in massage head. i didn't eat any meal there, but the dining room appeared to be full and lively whenever i walked past.

    Reviewed February 04, 2012
    9.2
    Exceptional
    Wai from United Kingdom
    Solo traveler
    Deluxe Double
    Stayed 1 night in October 2017

    A nostalgic experience”

    I chose to stay in Jesselton Hotel for my last night in Kota Kinabalu. It was a right decision. A hotel with an interesting history with good ambience, and having retained much of its original fixture and fittings, and furniture. Right in the city centre with many eateries and shops next door, this is a perfect place for those who wanted convenience, and a sense of deja vu. Choose a room on the higher floors as the noise from the traffic below was quite persistent. The bed was comfortable and I had restful sleep. The staff was friendly and helpful too. Will definitely return in search of nostalgia.

    Reviewed October 31, 2017
    9.7
    Exceptional
    Melvyn from Australia
    Solo traveler
    Deluxe Double
    Stayed 3 nights in June 2010

    Jesselton Hotel. ”

    Small and intimate. 24 rooms approximately.
    No umbrellas to use in the rain. TV's need upgrading.

    This hotel is a gem. It is set on Jalan Gaya, in the middle of the Kota Kinabalu town. Eateries galore and every shop you can think of abound around the hotel. The Jesselton is a an old row of shop-houses that have been converted, thus it is the oldest hotel in town. Very well looked after. The staff are responsive to all your needs. The ambiance is one of peace and tranquillity. The food is exceptional, Italian themed. If you want to eat local food, then there are places around the hotel. The room was large and comfortable, as was the bathroom, both well appointed, with plenty of hot water. Breakfast is not buffet, but you have a choice of 3-4 meals to choose from. The curry Laksa is delightful. One day I had an early start for a tour, and they provided me with a basic, but delicious boxed breakfast. I will definitely go there again.

    Reviewed July 03, 2010
    8.7
    Excellent
    Leong from Singapore
    Couple
    Superior
    Stayed 3 nights in February 2011

    Friendly hotel with efficient staff”

    Good ambience, cosy atmosphere

    We are a couple in our early sixties. This is our second stay in Jesselton Hotel, the first one being 2 years ago. When we arrived at the hotel we were greeted courteously by Melvin the receptionist who could still remember us as Mr & Mrs Ho. We were given a small but cosy room compared to the previous one which was much bigger. Janet, the manageress on duty asked if we would like to change our room but we did not trouble her 'cause it was just a 2-nite stay. Nevertheless, we had a peaceful sleep that night. The staff were equally helpful and service is prompt and we particularly like the "brightly lit" corridor. We would certainly stay in this hotel again each time we visit Kota Kinabalu.

    Reviewed February 20, 2011
    9.0
    Exceptional
    Tork from United Kingdom
    Couple
    Deluxe Double
    Stayed 4 nights in February 2011

    Service from a bygone era”

    Service Service Service and classic decor

    This hotel built in the 50s was in its heyday the top hotel in Kota Kinabalu (formerly Jesselton) - a little faded and certainly small by modern standards its service standards make it for me a must-stay - pretty good restaurant and Bar (in fact the bartender looks like an original fixture from the day it opened! Breakfast was a disaster all dishes were forgotten at the pass and so were cold - but that and a very short bed the only downsides (BTW one of the most powerful showers I have ever encountered at any hotel was a big plus!) Wouldn’t hesitate to recommend this small intimate 36 bed hotel

    Reviewed February 25, 2011
    9.0
    Exceptional
    Debanjan from India
    Family with young children
    Deluxe Double
    Stayed 3 nights in November 2009

    Excellent”

    Very well appointed rooms. Helpful and patient staff. Great location.
    Limited choice of food in the hotel restaurant. Only Italian food available.

    I chose this hotel based on the various reviews that I read about it. I was very satisfied with the hotel. I have traveled to Malaysia a few times and I find Jesselton to be the best among all the hotels in Malaysia that I have stayed in. The location is very good, everything's (Jesselton jetty, waterfront esplanade, good restaurants, shopping malls) within walking distance. If you are staying there over a weekend then you can check out the sunday market which is right next door. Frontdesk staff are very helpful and polite, all our requests were promptly attended to. Only disadvantage is that the hotel restaurant serves only Italian food and a small range of local dishes. I am sure a wider selection of cuisine will be helpful for the guests. Overall I we had a wonderful experience at Jesselton and if I go back to KK I will again choose to stay at Jesselton.

    Reviewed November 22, 2009
    9.7
    Exceptional
    Elizabeth from Australia
    Couple
    Superior
    Stayed 5 nights in April 2011

    Fantastic hotel with excellent service”

    Pros include: great hospitality, fantastic location, clean and good sized rooms.

    Our stay at Jesselton Hotel was a very positive experience. The staff were friendly and helpful, the hotel lobby was spotless, the rooms (although older style) were clean and spacious. We thoroughly enjoyed our stay here and would recommend it for anyone looking for affordable, comfortable and accessible accommodation in Kota Kinabalu.

    Reviewed May 02, 2011
    9.3
    Exceptional
    kristian from United Kingdom
    Couple
    Superior
    Stayed 1 night in September 2009

    jesselton hotel kota kinabalu”

    A very warm welcome awaits travellers at this well appointed hotel.From the pith helmeted,short trousered doorman(a great touch from a bygone era)to the "nothing is too much trouble"service at reception,it makes arriving here a pleasurable experience. The hotel has plenty of character,with the mock colonial wood and marble.The beds are so comfy,a soft matress,the softest pillows and the best nights sleep of our trip!!The rooms are spotless and to a good standard.Location is another plus with plenty of bars and restaurants within a 2 minute walk and the seafront within a steady 5 min stroll and the main tourist information centre is very close by.
    The breakfast menu wasnt up to much,along with the size of the portions. Breakfast was served in what appeared to be a franchised restaurant attached to the hotel

    We would definatley stay at the Jesselton Hotel again as our first choice.Its only a small hotel but has character in abundance,its also Kota Kinabalu's oldest hotel.The rooms and bathrooms are amazingly clean and are kept that way during your stay.The staff are the most curteous and helpfull we encountered on our trip.There are loads of great bars and restaurants near by and its not far to the night markets on the sea front.We never had a evening meal at the hotel so cant comment on that,but,our only downside was the rather dull breakfast menu,the small portion of food was acceptable but not great.Apart from this its a great place to stay,well Lord and Lady Mountbatten were regular guests here and you can see why.

    Reviewed October 18, 2009
    9.7
    Exceptional
    paul from United States
    Couple
    Superior
    Stayed 5 nights in September 2014

    Thumbs Up!!”

    Clean,good location ,value

    We very much enjoyed our stay at the historical Jesselton Hotel. It was very clean, friendly, great location ~ especially having the Sunday market at our front door, and was priced reasonably! It was close to a variety of restaurants, shopping malls, and the business district. We appreciated the daily newspaper also .

    Reviewed September 11, 2014
    9.3
    Exceptional
    cotton from Philippines
    Couple
    Superior
    Stayed 2 nights in March 2013

    Affordable luxury”

    beautiful design, comfortable, convenient

    Jesselton Hotel is an iconic hotel in Kota Kinabalu. We loved the fact that it is affordable and gives guest a luxurious feel. The rooms are large and the staff are attentive to your needs. Its location is also a great factor and everything you need is very accessible.

    Reviewed August 19, 2013
    9.3
    Exceptional
    Gilbert from United States
    Couple
    Deluxe Double
    Stayed 1 night in March 2013

    Pleasant older hotel”

    Old-fashioned comfort, great Malaysian breakfast

    We came into Kota Kinabalu late at night and left early the next day to climb Mount Kinabalu, so our stay was very brief and mostly for sleeping. The room was large and comfortable, with some signs of age--something like staying with an elegant but now-penurious aunt. For instance, the door is a none-too-well-fitting wooden door with an old-fashioned key, and there are some signs of moisture in the bathroom. But everything was clean, plush, and comfortable, and there were nice touches like sarongs as well as robes hanging in the closet and a flat-screen TV (don't know what the reception/channels were like, though, given our late-night time in the room). The next morning we had breakfast in the Mountbatten Lounge and enjoyed an excellent nasi lemak for only 6 ringgit while looking out at a busy street market that operates on Sundays. Very enjoyable.

    Reviewed April 05, 2013
    8.7
    Excellent
    SUNGHOON from South Korea
    Solo traveler
    Superior
    Stayed 3 nights in November 2012

    small but lovely hotel”

    cozy, clean, convenient, and kind. good location.

    This hotel is located in a little old downtown but strangely not noisy. Of course sometimes there was a very tiny sound from outside of a window in the morning but it didn't matter to me at all. Very cozy like my home. and if you dun have any trouble to communicate in english , if you wanna contact the real lives in kk, if you wanna do adventures by yourself, take a rest in jesselton. The facilities of jesselton are antique, clean and cozy. I especially liked the bathtub with hot water shower. I treveled kk alone. jesselton is absolutely good for the tourist like me. Because i wanted to take a rest alone without any restriction, jesselton was a really good place. The staffs in jesselton were very kind and i could get useful city informatioms from the desk. Every each day was an adventurous day and i could enjoy much. But only one thing was very sorryful. Last day i had to leave for the airport, i couldn't get some laundries of mine on an apppinted time because of the lateness of laundry service company. Anyway i wrote the my situation to a desk staff through the facebook, and i believe she will find a resonable way to solve it. Thanks to the jesselton. and thanks to the beautiful kotakinabalu. Thanks to the agoda

    Reviewed November 30, 2012
    9.0
    Exceptional
    Ivy from Malaysia
    Business traveler
    Deluxe Double
    Stayed 2 nights in November 2015

    A Bit of the Old Town”

    Bed & Pillows, Size of room, Location

    The Jesselton Hotel is conveniently located on Gaya Strret, right smack in Kota Kinabalu Town. There is ample of food around, at all hours of the day. You can basically walk around the town as everything is nearby. This is the place to stay if you want to check out the Sunday morning market.

    Reviewed November 17, 2015
    9.0
    Exceptional
    Cynthia
    Family with young children
    Deluxe Twin
    Stayed 5 nights in March 2011

    Historic hotel at a great location”

    excellent location, elegant ambience, friendly service, delicious Italian food at hotel restaurant

    Hotel, located only a few minutes walk from Jesselton Pier, is a great location for those planning to do diving or visit the islands in the Tunku Abdul Rahman Marine National Park. We spent one day at Pulau Gaya Eco Resort where we hiked, snorkeled and enjoyed the beautiful pool. Several good restaurants near the hotel. My children love Italian food and the hotel restaurant and nearby Little Italy served delicious food. Rainforest Cafe was also good for Asian food & music. We stayed a few days at hotel, then climbed Mt. Kinabalu, and returned afterwards. Hotel stowed our luggage while we did the climb. Staff were really friendly.

    Reviewed March 27, 2011
    10.0
    Exceptional
    Nataline from Singapore
    Group
    Superior
    Stayed 3 nights in February 2012

    Comfortable rooms in a convenient location”

    clean rooms, friendly staffs, near the jetty

    My three nights stay at Jesselton Hotel has been a positive experience. I arrived at the hotel at night and was feeling really exhausted. All I needed was a good bath and a comfortable room for me to rest. That's what I got! The checking in process was quick and the room was up to my expectations. The service staffs have been really friendly and I really feel at home throughout my stay. With many significant landmarks around the hotel, its really hard to get lost! The hotel is not only near the jetty which was convenient, there was also great food around. Dim sum for breakfast or bak kut teh for lunch, a place famous for seafood is nearby too! My favourite Old Town Coffee, a place for a cool drink and to relax situated just beside the hotel. Its really a fabulous hotel!

    Reviewed February 09, 2012
    9.0
    Exceptional
    Konerira from India
    Family with young children
    Stayed 4 nights in April 2011

    Old world charm in the heart of KK”

    Location, Activities for Kids, and friendly staff

    My second time in 6 months along with family and am hooked! The extra bed in the deluxe room is a very comfortable proposition. As before fishing off Jesselton point the night market and the sunday market at your doorstep were the highlights. They even had cooking classes for the kids which impressed my son no end as well as Easter egg painting. The staff were friendly and helpful as always and even helped us by neatly packing an ungainly trolley! The piano player in the Mountbatten Room and crooner in the were absolutely top class and brought a splendid athmosphere into the room. great deals on food too during Happy Hours. The only downside was the anti skid mats they provide in the tub. It failed twice and we were lucky to have got away with the damage it caused us. While they changed it they defnitely need to keep an eye on them...can't be too careful as an unsuspecting guest! But I can't imagine staying anywhere else in KK , am back soon to do the islands and i will be at the Jesselton for sure!

    Reviewed May 07, 2011
    8.7
    Excellent
    Jarand from Norway
    Solo traveler
    Superior
    Stayed 2 nights in March 2016

    My favorite hotel in Kota Kinabalu”

    Location, History, Staff

    This is my 15th time in Kota Kinabalu for leisure. I have tried several hotels in various price ranges, but find that I keep coming back to Jesselton because of the location and very friendly staff. For me, this hotel offers everything I need at the right price.

    Reviewed March 16, 2016
    8.7
    Excellent
    Allan from Australia
    Couple
    Superior
    Stayed 7 nights in April 2012

    Good location Satisfactory rooms”

    Friendly staff A quiet central hotel.

    Our stay at the Jesselton hotel was a pleasent one. we found the staff most friendly and helpfull and if we were to return to Kota Kinabalu it would be our hotel of choice as we found it good value for money along with its central location.

    Reviewed April 30, 2012
    9.6
    Exceptional
    Jakub from Poland
    Couple
    Deluxe Double - Room Only
    Stayed 1 night in September 2018

    Charming colonial hotel without pretence in an authentic neighborhood”

    We stayed for one night only on our first ever trip to Sabah and we found this colonial hotel fabulously located, exceedingly charming, tastefully appointed, and their Front Desk Team highly supportive. We just booked a one-night stay to wrap our next visit to KK in December. Make sure you pick the 2nd floor with the room facing Gaia Street treetops, and be amazed by all the authentic neighborhood action below. The Sunday market is definitely an extra perk, right at your footsteps. Look for endemic fruit sellers (and growers), hunt for curiosities, snap away. Right downstairs is a lively corner bar, a swanky wine shop, and across the road a 24/7 mini mart as well as a highly popular local eatery. A GEM IN KOTA KINABALU.

    Reviewed September 29, 2018
    12345
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