Exceptional”

Location is in a quite residential neighborhood so resort is very quiet. Shuttle service to multiple nearby stops is very convenient and driver (Gary) was very knowledgeable and extremely personable. Every staff member I interacted with was helpful, friendly, and seemed to genuinely want you to have a good visit.

I FELT HEAVEN ON EARTH.”

I FELT HEAVEN AT THIS HOTEL. EVERYTHING I NEEDED WAS THERE.

Great choice to end the long holidays !!”

It was nice to end our three weeks in Hawaii. We traveled around a bit and decided to end our trip in a resort and Kahala was definitely not a wrong choice !! Staffs were very attentive to our son and been great help with some issues I had with package delivery. Having sea animals on site was a great plus for my two year old son. Looking forward to be back in Kahala. Mahalo !!

Super nice hotel”

Great experience with Kahala. They provide service of vallet parking, we no need to worry where to park, they welcome us with flower ring and warm towel. Nice view from hotel, corridor and terrace with dolphin swims. Must try the breakfast at the beachside in the morning. Recommended for couples for honeymoon or anniversary. Will definitely come again.

Exceptional”

Very luxurious. Loved the experience of being able to swim with the dolphins.

Very high quality product and service. ”

You get more than you see on websites and reviews. This was a wonderful surprise and an experience of great quality and effortless. The only areas for improvement would be the food at Plumeria - it just felt like that it was churned out and. It made with love. Fortunately there were two other great restaurants onsite with Holy and Arancino. We will be back again and in fact this will become our regular family holiday location.

Exquisite Kahala Hotel ”

We love the Kahala & could not imagine staying anywhere else. Definitely the very best resort for rest & relaxation, located in a private area in Oahu. Yet under 5 miles from downtown Waikiki. The Staff is incredibly polite in each & every area & department of this hotel. When ever we stay at the Kahala we always see the same familiar faces of the lovely employees. I could not imagine another hotel that could be as wonderful as the Kahala.

Exceptional”

My third return to the Kahala and it just never fails me . Immense luxury , very helpful staff in every department , love the private beach , the morning breakfast buffet and love the Fitness Centte . The shuttle bus makes getting around so much easier , I just cannot fault it in anyway !

Amazing Hotel With Terrific Service!!!!”

The Kahala's goal is to please the guests. Any issue we had got resolved quickly and to our favor. The guest rooms are spacious and luxurious. It is located on a lovely beach with an adequate pool. the vibe is relaxing and low key. Breakfast is expensive and we learned late in our stay to just head to the nearby Whole Foods for supplies.

Disorganized and overpriced”

Problems from the get-go. Rooms wrong and not ready despite guaranteed time. No towels or toiletries. Bags not delivered. Restaurants very expensive for average food. Save your money and start in Waikiki.

The worst”

I visited three hotels on this trip to Hawaii. The hotel in Kahala was the most expensive. Everything was good. but The parking staff in Kahalla was the worst. The Khalahlah Hotel never loads the car. Only the parking staff at the Khalah Hotel acts like that. I don't want to visit Kahala again because of his staff.

Memorable”

Had an amazing time here. Staff, facilities, food and the history of this place was amazing. Will be back in the future!

Dolphain is the best!!”

Staff kindness and cleanliness are need to be trainee.

Fantastic Resort!”

I was with my niece(20-mons) and sister. We had great time at beach, pool. And there are dophins and turtles in the artificail pond(?) and they love it :) Breakfast was great too!

Exclusive, Expensive, and Worth it.”

What an experience, the service, the location, the food! There are few places in the world that treat you as well as the Kahala.

Stay elsewhere”

The hotel is outdated and the staff need more training to warrant five stars. At its price point, it should be a lot more luxurious. The pool is very small and it was very crowded, it is a stretch to call this place a resort. The beach chairs are old and stained. All in all, a disappointing experience.

Ok hotel but should cost far less”

The best thing about this hotel is the calm, quiet beach right out the front. It's a public beach but may as well be private, no one there except hotel guests. The pool was underwhelming, relatively small and featureless. The loungers beside it filled up, as did the cafe beside it so we couldn't sit there on our last day when it was sunny. Most rooms are in the tower which is set back from the beach. Our "ocean view" room therefore overlooked a parking lot, with the ocean in the distance. In my opinion the Dolphin View rooms had a nicer outlook although they don't have a view of the ocean. Room was large but a little old fashioned like the rest of the hotel. We enjoyed buffet breakfast but had to wait 15-20 minutes each day for a table. Staff were very good, especially housekeeping. We wouldn't recommend this hotel but if you get a rate well below half the rack rate then you will have a pleasant if not mind blowing experience.

Exceptional”

The Staff were especially helpful. Our Porter Todd and the whole team were fabulous. They make the resort worth the money one pays to stay.

Fabulous ”

Quiet location. Total upscale hotel. You feel like royalty.

Amazing staff!! Very helpful and always friendly! ”

Loved experiencing the dolphin encounter!!🐬🐬. Dont miss out on the yummy thin pancakes with the most amazing butter maple syrup I have ever tasted!!! Thank you for the late check out!!!