The Katerina Hotel
The Katerina Hotel
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7.6
Very good

"Got a nice mountain view room."

Jiwen

|

May 9, 2018

 The Katerina Hotel
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Interior view The Katerina Hotel
Interior view
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Interior view The Katerina Hotel
Interior view
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Swimming pool The Katerina Hotel
Swimming pool
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See map The Katerina Hotel
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Very good
Location
7.8
See all 6 photos The Katerina Hotel
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What guests are saying:
Staffs are friendly and location is excellent.
Derrick from Singapore
Couple
Location of the hotel is very good and accessible.
Chan P. from Singapore
Family with young children
The staff were really friendly, facilities were excellent, and it was a perfect ending to my business trip.
Mariah from Malaysia
Business traveler
room is spacious . staffs are friendly.
Lim from Singapore
Couple
The staff at the counter as well as those at the cafe were excellent. Good service👍👍👍👍👍
Cheong from Singapore
Couple
GOOD ENVIRONMENT
TEO from Malaysia
Business traveler
the front-liners were very friendly and helpful even we were arrived to the hotel late at nite. we feel very welcome. the comfortness of the room brought us to a good sleep and rest before our long journey on the next day.
Putri from Malaysia
Family with young children
WORTH TO STAY
TEO from Malaysia
Business traveler
Very good
From 1213 reviewsSee what guests said
7.5
/
10
Very good room comfort and quality
7.7
Recommended by 86% of guests
Value for money7.4
Location rating7.8
Nearest airportKluang Airport
Distance to airport46.3 km
  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

  • Poolside bar

Select your room
7.7
Very good
Room comfort & quality
This property is in high demand!Booked 60 times this week
Executive Suite
Executive Suite
...
  • Room size: 57.6 m²/620 ft²
  • Mountain view
  • 1 king bed
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Deluxe King Room
Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 49.24 m²/530 ft²
  • City view
  • 1 king bed
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Deluxe Trio
Deluxe Trio
...
  • Room size: 25.55 m²/275 ft²
  • City view
  • 1 single bed and 1 king bed
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Classic Deluxe Double
Classic Deluxe Double
...
  • Room size: 25.55 m²/275 ft²
  • City view
  • 1 king bed
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Classic Deluxe Twin
Classic Deluxe Twin
...
  • Room size: 25.55 m²/275 ft²
  • Mountain view
  • 2 single beds
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Classic Double or Twin
Classic Double or Twin
...
  • Room size: 25.55 m²/275 ft²
  • City view
  • 2 single beds
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Classic Deluxe Room
Classic Deluxe Room
...
  • Room size: 25.55 m²/275 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Have a question for The Katerina Hotel?

What people love about the property

  • 8.0
    Very good

    "Food was great - quite a selection!"

    ZARINAH

    |

    January 2, 2016

  • 10.0
    Exceptional

    "Staff service is excellent."

    Mohd

    |

    March 19, 2016

  • 9.2
    Exceptional

    "Highly accessible."

    Azni

    |

    March 17, 2017

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More about The Katerina Hotel

More about The Katerina Hotel

7.2
Very good

"Hotel is pretty safe and room comfortable to sleep."

roger

|

December 26, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

6.4
Good

"Kind of nice place to stay."

Norlida

|

October 20, 2017

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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (1213)Booking.com Reviews (183)
7.5
/
10
Cleanliness7.6
Facilities7.0
Location7.8
Room comfort and quality7.7
Service7.7
Value for money7.4
Provided by verified guests of Agoda
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All guests (1213)
All room types

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Showing 736 verified guest comments
12345
9.6
Exceptional
Yin from Singapore
Group
Classic Deluxe Twin
Stayed 1 night in December 2018
Very good hotel”
The rooms were nice and had a nice view over Batu Pahat. Beds were excellent too. It was a pleasure stepping into the well decorated lobby. We were then pleasantly surprised by the standard of breakfast offered considering this is a small town hotel. We wish the gym was better equipped but overall it was more than enough to justify a repeat stay.
Reviewed January 02, 2019
8.8
Excellent
MD from Singapore
Group
Classic Deluxe Room
Stayed 1 night in December 2018
Nice specious room with good view and location. Will come again. ”
This our 2nd time stay, will come again. Cons : as this is a four star 🌟 rated hotel, toothbrush and toothpaste should be provided with other bathroom items given. Also they should provide two slippers, instead of one..
Reviewed December 24, 2018
8.8
Excellent
MD from Singapore
Group
Classic Deluxe Twin
Stayed 1 night in December 2018
Specious & clean rooms, nice location. Will come back again. ”
Pros: very specious and clean rooms, staff very friendly and helpful. We booked total eight rooms, staff managed us to give all in one floor and in high floor hilly with view as per our request. This is our second time stay here.. If we come back again, definitely will stay here. Cons : bathtub condition is very old. Breakfast menu should be more..
Reviewed December 24, 2018
10.0
Exceptional
yusof from Malaysia
Business traveler
Classic Deluxe Room
Stayed 1 night in January 2019
wow”
Good stay overall!
Reviewed January 16, 2019
10.0
Exceptional
emilia from Malaysia
Family with young children
Classic Deluxe Twin
Stayed 1 night in January 2019
Exceptional”
One of the best hotel ever. Everything was awesome especially the staffs. Each and every staff is friendly, helpful and really take a good care of their customer. Pool was nice. Breakfast not bad. Room was big enough for my family. Definitely come back...
Reviewed January 07, 2019
8.0
Excellent
Michelle from Singapore
Family with young children
Classic Deluxe Double
Stayed 1 night in November 2018
Basic but comfortable”
This hotel have a grand lobby and friendly staff. I stayed in a double deluxe room with king bed. The room is big. The bed is very comfortable and so are the pillows. There is a mini fridge, kettle, hair dryer and a safe. Toiletries is very basic ( toothbrush/toothpaste and shaver not provided). The bathtub look old but functional. Hotel only provided bath towel and floor mat and one pair of rubber slipper.. If you need face towel, you have to bring your own. There is a big pool in this hotel but no lifeguard around. The deepest part of the pool is 1.7M. Not suitable for young children unless accompanied by adult. Please bring swimming float for kids who can't swim. We went to the pool twice and there was no towel (must phone reception to bring up at the gym). Breakfast is good. Plenty of car parking space available on site. Will recommend this hotel for short stay.
Reviewed November 21, 2018
8.8
Excellent
Omar from Singapore
Couple
Classic Deluxe Twin
Stayed 1 night in September 2018
Get away from Singapore”
Nice place with commendable facilities. We went there to spend quality time as well as to be away from Singapore. The hotel is relatively good priced for a 4 star hotel. Good range of selection for breakfast. The pool was a little dirty due to improper filtration, but still served the purpose of cooling your body down. I recommend not to take a swim that may cause you to accidentally swallow water. Hotel had a great bathtub for soaking and relaxing. Nice view on high level floors as the landscape of Batu Pahat is pretty flat with minimal high raised buildings. All in all, it was a good hotel to take a chill and enjoy the time.
Reviewed October 03, 2018
7.2
Very good
Mustaffa from Malaysia
Couple
Classic Deluxe Room
Stayed 1 night in January 2019
Nothing to hide”
Best location in BP
Reviewed January 12, 2019
6.8
Good
Sherlin from Malaysia
Business traveler
Classic Deluxe Room
Stayed 1 night in December 2018
Good”
clean room. good spread of breakfast. parking limited.
Reviewed January 07, 2019
9.2
Exceptional
Noor from Malaysia
Family with young children
Deluxe Trio
Stayed 1 night in December 2018
Exceptional”
Just need improvement in terms of bell boy. Need to be more focus when the customer drop their bag in front of the hotel and to be more helpful
Reviewed December 31, 2018
8.0
Excellent
Roziana from Singapore
Family with teens
Deluxe Trio
Stayed 1 night in December 2018
Very good”
Staff was friendly. The whole hotel was generally clean (lobby,lift area, gym, swimming pool,room) Breakfast buffet was decent. Hotel provided Malay (eg: nasi lemak & jee soto) and western food (eg: pancakes,cereals, bread and jam) It's a good hotel for a short stay. There were a couple of malls about 10-20mins drive away.
Reviewed December 09, 2018
7.2
Very good
Sok from Singapore
Family with teens
Deluxe Trio
Stayed 1 night in December 2018
Below my expectations for this price”
What I like - spacious, clean, nice mountain view from room, good wifi, humble and polite staffs What disappoints me - TV not working, shower not hot enough, bath tub and toilet took too long to drain, breakfast has variety but lacks quality
Reviewed December 03, 2018
7.6
Very good
Az
Family with young children
Deluxe Trio
Stayed 2 nights in November 2018
The Best Hotel In Batu Pahat”
The Best Hotel To Stay In Batu Pahat, Nice Food Breakfast And The Public Area Are Clean And Good Skill On Communicate From The Hotel Staff.... Good Job To All The Management Of The Katerina Hotel, Batu Pahat Malaysia
Reviewed November 30, 2018
4.8
Kah from Malaysia
Couple
Classic Deluxe Room
Stayed 1 night in November 2018
Bad Hotel”
Hotel wasn’t honour as per booking and making us frastration on their arrangement. When we were checking in, staff inform asking us on smoking room preferences. I told them non-smoking and they assigned me to twin beds room whereby my booking was a king bed room. They still arranged us to twin beds room Despite I not agree to change my king bed to twin beds. I came back to hotel after dinner, and I found some foods that leftover by previous guests. The room is full of that food smell. I carry all my stuff to reception request for another room. Talked to night duty manager, no apologies on this matter in a four star rated hotel. He was questioning me again about that bed arrangement. He was thought that I made twin beds booking that why the staff assigned twin beds room for us. Speechless on it. Never look into system to clarify. End up, we got our king room bed which just opposite us. What’s the point? Why can’t they just put us on that room. Disappointment stay with Katarina.
Reviewed November 19, 2018
9.2
Exceptional
Mohamed from Singapore
Family with teens
Classic Deluxe Twin
Stayed 1 night in June 2018
Satisfied ”
Book 6 Rooms over 2 days Pros Friendly Staff. Easy check in - check out. Bathroom water pressure was good. Plenty of hot water. Clean Rooms Fast in-room dining delivery Full spread breakfast - nothing fancy though Cons Quite pricey Dated furniture Weak wi-fi
Reviewed June 21, 2018
8.0
Excellent
lim from Malaysia
Business traveler
Classic Deluxe Room
Stayed 2 nights in February 2018
Classic”
I stay here whenever in town ,about once every 1,2 mths in d past 4,5 years . Tis is a well kept pioneer hotel with classic renovation , consider d best in BP . d lobby is grand & welcoming , room is clean & simple , bed is comfy . washroom might need some upgrading , problem with d sewage . Cant compare to hotels in kl but overall i will say is comfortable stay. Only upset is during tis latest stay we were billed for late check out (we check out ard 1+pm) .on previous stay ,normally i will inform reception upon check in to extend for day use & i pay for it if i need to check out late on d 2nd day . d charges was write off after request . my suggestion is instead of send me greeting email ,offer something more practical as appreciation to ur loyal customer.TQ
Reviewed March 16, 2018
8.4
Excellent
hong from Singapore
Couple
Classic Deluxe Twin
Stayed 2 nights in February 2018
Good location, centrally located in town”
booked 2 rooms separately and check-in staff took so long cos she could not understood when I kept informing her that I had booked 2 rooms under 2 different names. Then the room card was mixed up - room number written wrongly and then the supposingly correct room was locked from inside. Staff was very well-mannered and immediately arrange another room and asked the bell-boy to accompany me up so that I don't need to come down again third time with my bags in case any issues again. Good service albeit a little hiccup during check-in. Room is clean. Amenities provided in-room is very basic, bar fridge empty have to request for items if needed. Only basic shampoo and soap. Bed too soft.
Reviewed February 24, 2018
9.2
Exceptional
Irene from Singapore
Solo traveler
Classic Deluxe Twin
Stayed 1 night in January 2018
Great location and nice ambience”
had checked in very late around 11pm, not many staff around the counter due to the late timng. Overall staff service is acceptable but were greeted by the nice and clean room that make up for the warm smiles. Their bed is very firm and comfortable, even has 2 type of pillows (soft or firm) for your preference. I like their firm pillow and had a good sleep after a whole day on the coach.Breakfast varieties is not much but decent and at least the food standard is there. Will definitely be back here again the next trip.
Reviewed January 30, 2018
6.4
Good
Haironi from Malaysia
Family with teens
Deluxe Trio
Stayed 2 nights in December 2018
A bit run down but friendly staff”
The hotel was old and not well maintained. The room was spacious but the pillows were lumpy, bath tub was peeling off and no face towels were provided. Ironing facilities was not in the room but a common ironing room was provided at the end of the hall, which was very inconvenient especially was the hotel did not provide enough hangers or places to hang the clothes in the ironing room. The staff were very friendly. Breakfast menu had variety but on the second day there was no one manning the egg station. For the number of guests that they had, the food was not sufficient in quantity and it took them a while to top up the food served. Carpark was plentiful but the driveway was narrow which makes it difficult to park if one had an MPV or big cars.
Reviewed December 28, 2018
10.0
Exceptional
Lim from Malaysia
Business traveler
Classic Deluxe Room
Stayed 1 night in January 2019
Clean and friendly staff”
Hotel is clean, staff all friendly. I have a good stay. Just breakfast need to be improve.
Reviewed January 11, 2019
12345
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  • Very good location