The Kenilworth Resort & Spa Goa

Wonderful and calm. Excellent pool. Very friendly.

Well-maintained, expansive property with very friendly and helpful staff. Food is average and bit expensive for the quality. Kids-friendly with quite a bit of activities and well-maintained swimming pools. Major drawback was the property is quite far from the local town and you have to take a taxi to get to even the nearest ATM. The resort should seriously consider providing their own scheduled transport to the nearest ATM/town. Otherwise, a great place to relax and enjoy your holidays.

Facilities were as expected and the staff were helpful. Food was very expensive. Overall it was quite expensive for the facilities provided.

housekeeping for rooms very bad there is no activity restaurant staff are only passing time this is like someone forcing them bed sheets are old and not soft maintenance is going on in hotel for renew the rooms up to 12 midnight with noise

My friend and I have just returned from a glorious 11 day stay at the Kenilworth. Our purpose was to enjoy a peaceful and relaxed stay. On arriving at the airport in the early hours it was reassuring to be met by the Kenilworth driver and immaculate vehicle. Giving us a little insight into the local area and hotel it was reassuring to hear the driver lived working for the hotel and for the manager who looked after his staff and encouraged the staff to ensure the guests have a memorable stay. Despite a hiccup with original room allocated being incorrectly prepared as a king size when twin beds had been requested, this was soon rectified late that day thanks to the superb duty manager Joyti. Not only did we receive the perfect room with stunning views across the gardens pool and sea, she also supplied Port wine, fruit and nuts as an acknowledgement and apology for the initial error. Nothing was too much trouble for Joyti. Arriving at the tail end of the monsoon season was a great choice, while the hotel was busy hosting a major conference it left the poolside exceptionally quiet. Pools are impressive and kept immaculately clean and ably supervised by Cleyton and the other poolside attendants who ensured our poolside experience was second to none always ensuring or sunbed were prepared in advance for us with poolside towels. We enjoyed plenty of sunny periods with temperatures in early 30s. Any rains were contained to evenings and overnight aside from 1 full day lost to the rains however the onsite So ham Spa was truly exceptional, and so we made the most of a spa package. Better than any we have ever had in England! The facilities are impressive with delightful therapists who clearly love what they do. When the season is in full swing poolside massages are offered. During our visit there was s lot of building work taking place and renovations in preparation for the start of the main season. We had been looking forward to using the outside jacuzzi however this was also

not disabled or elderly friendly (e.g. no elevator option to stairs at all places) staff not prompt to requests timing for recreational activities too restrictive fees for recreational options like basketball not explicitly communicated (should have been inclusive in the first place!) food overpriced

We stayed here 3 nights . It was lovely I had best time here the hotel was cosy the staff was very polive and sweet and helpful . The place was good very clean

Very nice resort in a great location - you can walk right onto the beach! Fairly standard in other aspects, and there was a wedding when we stayed which was quite noisy, and meant the restaurants and bar were deserted. Don't use their airport shuttle service - it's three times the price of the taxi place down the road. But a very enjoyable trip.

Not at all a 5star hotel in international standards. Maybe a 3 star. Staff is friendly enough but most everything is lacking... we had to look for bartenders, waiters, pool staff multiple times. The spa seems very unskilled. It's location is nice but expect many large tourist groups staying there on tour packages and if you're ok with 3 star note services then his place is ok. I wouldn't recommend for a 5 star experience at all.

First of all the photos and reviews are much better than reality. Urtoda beach was nothing like the photos the sand is dirty, people were walking around selling clothes, The rooms were smaller than what the photos look like. At 7am we were awaken because of singing with michrophones in a tent under our room. The breakfast buffet was a horrible smelly disaster. People were pushing, touching the food and putting it back on display. i felt sick. The staff at the egg station did not wear gloves and he put in the cheese and vegetables using his hands, that was so disgusting. The gym had a hotel staff (male) to sit on a chair and just watch everybody which was creepy & uncomfortable. The plates at the buffet had stains on them. The only good thing to be honest is the Spa and the staff there were super friendly & very clean. Wifi internet is also rubbish. Also i paid for 6 nights but i only stayed for 2 nights and till now i havent got my refund back, still waiting