The Key Hotel
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7.7
Very good
/10
(249 reviews)See what guests said
See map
8.6
Excellent
Location rating score
Excellent location - 120 meters to the beach
  • Walking Street110 m
  • Koh Hin Ngam140 m
  • Ocean Pro Divers Shop150 m
  • Reggae Bar150 m
  • Maya Bar160 m
  • Koh Lipe Ferry Terminal180 m
  • Ko Lipe190 m
  • Pattaya Beach380 m
  • Adang Sea Divers520 m
  • Sunrise Beach600 m
  • Free Wi-Fi

    The Key Hotel

    275 M. 7, T. Koh Sarai, City Center, Koh Lipe, Thailand, 91000 - See map
    "Oh and the hotel is hidden behind the Siam medical clinic."
    Nadav - February 19, 2018
    Exceptional reputation
    Recommended by 89% of guests
    Excellent service
    8.2 rating for service
    • 120 meters to the beach

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Blackout curtains

    • Balcony/terrace

    Property ranking|Compared to 151 Koh Lipe properties
    See all rankings
    Review score - United States
    9.2/10
    Room size
    39 sqm.
    Room comfort score
    7.8/10
    Location score
    8.6/10
    Better than
    94
    %
    of Koh Lipe properties
    Bigger than
    88
    %
    of Koh Lipe properties
    Better than
    85
    %
    of Koh Lipe properties
    Better than
    77
    %
    of Koh Lipe properties
    Value for money7.5
    Location rating8.6
    Nearest airportLangkawi International Airport (LGK) - Malaysia
    Distance to airport49.9 km

    Rooms available at The Key Hotel

    7.8
    Very good
    Room comfort & quality
    Family
    Family
    ...
    • Room size: 67 m²/721 ft²
    • City view
    • 3 king beds and 1 sofa bed
    Enter dates to see prices
    Standard
    Standard
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 33 m²/355 ft²
    • Balcony/terrace
    • 1 queen bed and 1 king bed
    Enter dates to see prices
    Superior
    Superior
    ...
    • Room size: 31 m²/334 ft²
    • City view
    • 1 king bed
    Enter dates to see prices

    What people love about The Key Hotel

    • 8.0
      Very good
      Staff 

      "Staff Friendly."

      yue K.

      |

      September 7, 2018

    • 10.0
      Exceptional
      Staff 

      "The staff are very friendly and helpful."

      Ivy

      |

      November 22, 2018

    • 9.6
      Exceptional
      Spaciousness

      "The family room is big, spacious and clean."

      Ooi

      |

      December 17, 2018

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    More about The Key Hotel

    More about The Key Hotel

    9.2
    Exceptional

    "Good place, good service"

    Jek S.

    |

    December 20, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Comfortable bed, everything working in order."

    Loon S.

    |

    May 2, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of The Key Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (249)
    7.7
    /
    10
    Cleanliness8.0
    Facilities6.8
    Location8.6
    Room comfort and quality7.8
    Service8.2
    Value for money7.5
    Rating
    9+ Exceptional (45)
    8-9 Excellent (31)
    7-8 Very Good (44)
    6-7 Good (22)
    <6 Below Expectation (33)
    Time of the year
    Mar - May (65)
    Jun - Aug (2)
    Sep - Nov (24)
    Dec - Feb (84)
    All languages
    All guests (249)
    All room types

    Show reviews that mention 

    Showing 175 verified guest comments
    12345
    2.4
    desmond from Thailand
    Couple
    Standard
    Stayed 6 nights in April 2019

    Extreme noisy.”

    No reception, just a desk in a clinic, which have som extra rooms for rent out. No wifi in the room. Leaking water in toilet, and they did not want to fix. Leaking water from air conditioner to floor. Bad smell in toilet. Very noisy to 2 o'clock at night every night. Sleep was not possible.

    Reviewed April 25, 2019
    10.0
    Exceptional
    Crystal from Malaysia
    Group
    Family
    Stayed 2 nights in April 2019

    great”

    the greatest part of this hotel is they provide us portable wifi.

    Reviewed May 02, 2019
    8.4
    Excellent
    Olesya from Russia
    Couple
    Standard
    Stayed 1 night in November 2017

    Excellent”

    Nice boutique hotel on Walking street (Island center), completely new. Good room cleaning and modern interior. Kindly and helpful staff. We stayed 8 days and if we will be back we will choose this hotel again for sure.

    Reviewed November 14, 2017
    8.8
    Excellent
    Patcharaporn from Thailand
    Couple
    Standard
    Stayed 2 nights in April 2017

    Value of money, good location”

    First we book room for 2 nights, then we decided to stay more another 3 nights. The room was clean, it's 2 minutes walk to Pattaya beach and walking street just in the front of hotel. Staff is really friendly. It's a little bit noise because close to restaurants, but after 11 pm. It all quiet. It's 15 minutes walk to sunset beach.

    Reviewed April 28, 2017
    8.0
    Excellent
    SIEN from Malaysia
    Family with young children
    Family
    Stayed 2 nights in February 2017

    Good location”

    Very worth with the money I paid. Very good location, located at the walking street. Things that put me down is the bedsheets are smelly, toilet smelly. Others all very good. Wifi and pocket wifi connection bad.

    Reviewed February 05, 2017
    10.0
    Exceptional
    Syahida from Malaysia
    Couple
    Standard
    Stayed 2 nights in November 2015

    Hidden Gem!”

    Space, Location and Cleanliness

    Stayed for 2 nights. Smacked right at the centre of Walking Street where the action scene are. Friendly staff, allowed us to late check out for a few hundred bahts. Cleanliness is impeccable. I think this hotel can be rated as 3-4 in comparison to other hotels in Walking Street, Koh Lipe. Would recommended!

    Reviewed November 23, 2015
    9.6
    Exceptional
    Ooi from Malaysia
    Family with young children
    Family
    Stayed 2 nights in December 2018

    Spacious, clean and good location”

    Everything is fine. The family room is big, spacious and clean... everything is nearby within a minutes of walking distance... the little weak point is no soundproof and the live band play until 1am. However, we enjoy the stay with a big group of us....

    Reviewed December 17, 2018
    9.2
    Exceptional
    Jek from Malaysia
    Family with young children
    Family
    Stayed 2 nights in December 2018

    Good location”

    Good place, good service

    Reviewed December 20, 2018
    9.2
    Exceptional
    Wen from Malaysia
    Group
    Family
    Stayed 2 nights in May 2018

    Exceptional”

    Excellent location.

    Reviewed November 30, 2018
    3.6
    Sylvia from Malaysia
    Group
    Standard
    Stayed 3 nights in June 2018

    Bad Service”

    Very far from jetty and did not arrange transport for us. It is located behind the clinic. Upon arrival, a nurse came out to warm us cannot pass thru the clinic and must use the side lane. She registered for us then told us there is no hotel staff on duty. In another words, ask us do not look for her if there is any problem. We booked 4 rooms and stayed for 4 days 3 night. Mineral water only provided upon request. One of the water heater is not functioning. on the third day we saw 1 of the nurse suddenly turn into housekeeping person doing the housekeeping. It is really a weird hotel with unhelpful staff. will not stay there anymore.

    Reviewed June 21, 2018
    3.6
    Sylvia from Malaysia
    Group
    Deluxe
    Stayed 3 nights in June 2018

    Bad Service”

    Very far from jetty and did not arrange transport for us. It is located behind the clinic. Upon arrival, a nurse came out to warm us cannot pass thru the clinic and must use the side lane. She registered for us then told us there is no hotel staff on duty. In another words, ask us do not look for her if there is any problem. We booked 4 rooms and stayed for 4 days 3 night. Mineral water only provided upon request. One of the water heater is not functioning. on the third day we saw 1 of the nurse suddenly turn into housekeeping person doing the housekeeping. It is really a weird hotel with unhelpful staff. will not stay there anymore.

    Reviewed June 21, 2018
    7.2
    Very good
    Yih from Malaysia
    Group
    Standard
    Stayed 1 night in April 2018

    Very good”

    Staff is nice, location is great. Everything is good but a little bit noisy at night as the restaurant and bars still open. It is situated in the walking street. Need to check in in the clinic because this hotel is owned by the clinic. Overall is ok.

    Reviewed April 24, 2018
    4.0
    Jeremy from Malaysia
    Family with young children
    Family
    Stayed 3 nights in March 2018

    Family room is not children friendly”

    The location is on walking street but part of a clinic. Barely any facilities and only one small toilet cum shower in a large family room which is not even kid safe. High upper level floor inside the room with no safety railings

    Reviewed March 31, 2018
    9.2
    Exceptional
    Nadav from United States
    Solo traveler
    Standard
    Stayed 4 nights in February 2018

    Clean, A/C, WiFi”

    Great room, just off the walking street. Less than 5 min walk to sunset beach. The room was comfy and clean, and came with a pocket wifi that worked pretty well (internet in general in Koh Lipe is not good -- better 4G hotspot off your phone). Some noise at night from nearby bars til around 12:30am. Overall it was a great stay! Oh and the hotel is hidden behind the Siam medical clinic.

    Reviewed February 19, 2018
    6.4
    Good
    Pei from Malaysia
    Couple
    Standard
    Stayed 2 nights in February 2017

    Located at walking street”

    The hotel is located at middle of walking street and just behind the international clinic. It's a bit noisy with music at night as is located at walking street. The room is big but the only downside of the room is the toilet is at outside back of the room.

    Reviewed March 19, 2017
    10.0
    Exceptional
    spar from Thailand
    Couple
    Superior
    Stayed 2 nights in March 2017

    good hotel and close to everywhere you would like to go...close to beach..next from good restuarant.”

    I love this hotel very much..clean and good service..close to The Elephant restuarant that great for pizza and western foods...not far from convenion store that you can buy a can of beer at the same price as the main land store..the location on walking street that easy for you to go anywhere..i think the next times i will stay only this hotel...love..love...love...very much

    Reviewed March 14, 2017
    8.4
    Excellent
    Hui from Malaysia
    Group
    Standard
    Stayed 3 nights in January 2017

    Strategic location at walking street, easy access to food and beach. Clean, spacious and comfortable.”

    Key hotel is located right behind Siam Clinic. To check in, one has to enter the clinic to meet with a ''nurse'' for registration. Hotel room was very clean, beautifully decorated bed with private bathroom just outside of the room. There are no mosquitoes in the room and the bed is comfortable to sleep on. Conveniently located in walking street, so you can go shopping, massaging and having meals anytime. It is only 5 minutes walk to pattaya beach, 10 minutes walk to sunrise beach and around 25 minutes walk to sunset beach.

    Reviewed February 01, 2017
    10.0
    Exceptional
    Pauline from United Kingdom
    Couple
    Standard
    Stayed 7 nights in January 2017

    Fabulous”

    This is a lovely place to stay with friendly helpful staff, the rooms are spacious and clean with comfortable bed, air con, fridge, coffe making facilities and free bottle water, 2 mins from Pattaya beach located on walking street with all the shops and restaurants at hand. Definitely recommend, thanks for a lovely stay

    Reviewed January 29, 2017
    9.6
    Exceptional
    Peik from Malaysia
    Group
    Family
    Stayed 2 nights in January 2017

    Great place and great location”

    The key hotel is a wonderful place to stay especially the family room which include 3 king size bed and 1 sofa bed. The location is perfect in the middle of walking street and located behind Siam international Clinic. The staff was wonderful to help us book our snorkeling trips and even gave us discount on it. The only issue we had was the small toilet and the fact that all of us had to share 1 toilet. Tough morning but manageable. I would suggest they upgrade or renovate the toilet.

    Reviewed January 23, 2017
    9.2
    Exceptional
    Richard from United Kingdom
    Couple
    Standard
    Stayed 3 nights in January 2017

    LOVED OUR STAY!”

    We loved our stay at this little hotel behind siam clinic. The room was super clean, stylish and spacious. Loved the big comfortable four poster bed! Friendly staff who greeted us with an amazing frozen wet wipe on arrival! Much appreciated!! :) Only negatives; the power (including the fridge) knocks off when removing the key and no english tv channels. Would love to go back one day!

    Reviewed January 16, 2017
    12345
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    The Key Hotel
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    • Excellent location
    • Walking Street