The Key Sukhumvit Bangkok by Compass Hospitality
The Key Sukhumvit Bangkok by Compass Hospitality
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8.4
Excellent

"Everything is good- Cleanliness, Location, Staff Friendly."

kalix

|

May 10, 2018

Triple Room - Bed The Key Sukhumvit Bangkok by Compass Hospitality
Triple Room - Bed
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Lobby The Key Sukhumvit Bangkok by Compass Hospitality
Lobby
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Lobby The Key Sukhumvit Bangkok by Compass Hospitality
Lobby
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Guestroom The Key Sukhumvit Bangkok by Compass Hospitality
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Exceptional
Location
9.0
See all 6 photos The Key Sukhumvit Bangkok by Compass Hospitality
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What guests are saying:
Nice, clean and friendly place.
Richard from Sweden
Couple
Near BTS (sky train), shopping mall around, comfortable bed, floor 2-3 under renovate noisy
KAMONWAT from Thailand
Solo traveler
Great Location, Very Clean Rooms Mattress/Pillows need to renew. =P
Ivan from Singapore
Group
Great location - very easy to get the airport train and close to sky train. Friendly and professional staff. Clean rooms.
Jonathan from United Kingdom
Couple
The best matched your picky style
Bao from Vietnam
Business traveler
We got upgraded room, staffs are friendly except the cleaning lady.. Lol. Room spacious and reasonably clean. Only the shower head is hard to handle.
Ivanna
Business traveler
Great Location, Very Clean Rooms However, the Mattresses/Pillows are due for renewal, not very comfortable.
Ivan from Singapore
Group
Great Location, Very Clean Rooms However, the Mattresses/Pillows are due for renewal, not very comfortable.
Ivan from Singapore
Group

The Key Sukhumvit Bangkok by Compass Hospitality

Exceptional location
- Inside city center
- What's nearby?
Very good
From 4008 reviewsSee what guests said
7.8
/
10
Very good cleanliness
7.9
Recommended by 87% of guests
Value for money7.8
Distance to city center0.00 km
Location rating9.0
Nearest airportDon Mueang International Airport (DMK)
Distance to airport20.1 km
  • 210 meters to public transportation

  • Airport transfer

  • Located in heart of Bangkok

  • Free Wi-Fi in all rooms!

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Last booked 3 hours ago | 10 travelers are looking at this property right now
1 Bedroom Suite
1 Bedroom Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Luxury Suite
Luxury Suite
...
  • Room size: 60 m²/646 ft²
  • Non-smoking
  • 1 king bed
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Executive Corner Suite
Executive Corner Suite
...
  • Room size: 38 m²/409 ft²
  • City view
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Executive Suite
Executive Suite
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 32 m²/344 ft²
  • Shower and bathtub
  • 1 king bed
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 34 m²/366 ft²
  • Shower and bathtub
  • 1 king bed and 1 futon
Enter dates to see prices
Triple Room
Triple Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 double bed and 1 futon
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Double Executive
Double Executive
...
  • Room size: 38 m²/409 ft²
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Double Or Twin Executive
Double Or Twin Executive
...
  • Room size: 38 m²/409 ft²
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Executive Room Platinum Key
Executive Room Platinum Key
...
  • Bathtub
  • Kitchenette
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Have a question for The Key Sukhumvit Bangkok by Compass Hospitality?

What people love about the property

  • 9.2
    Exceptional

    "This place is in great location for shopping, resto , nightlife."

    Gary

    |

    February 10, 2018

  • 10.0
    Exceptional

    "Had an excellent stay."

    Andi S.

    |

    January 16, 2018

  • 8.0
    Very good

    "Very clean and cozy room."

    Eunice

    |

    January 12, 2018

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More about The Key Sukhumvit Bangkok by Compass Hospitality

More about The Key Sukhumvit Bangkok by Compass Hospitality

10.0
Exceptional

"Good good good good"

SEOKBIN

|

March 2, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Swasdi Mango by Jai
200 m Thai
Honey House
200 m Thai
Sukhothai Restaurant
210 m Thai
American cuisine
American cuisine
Jeffer Steak at Terminal 21
140 m American, Steakhouse
Hooters Bangkok Soi 15
160 m American, Bar, Pub
Tony Roma's
190 m American, Soups, Steakhouse
Asian cuisine
Asian cuisine
Danny's Bak Kut Teh
40 m Asian
Pier 21 Food Terminal
80 m Asian, Chinese, Fast food
Zest Bar & Terrace
120 m Asian, Bar, European

What they offer

7.2
Very good

"A well located, clean hotel that''s pretty good value."

Youn Y.

|

March 15, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (4008)Booking.com Reviews (463)
7.8
/
10
Cleanliness7.9
Facilities7.0
Location9.0
Room comfort and quality7.8
Service7.8
Value for money7.8
Provided by verified guests of Agoda
All languages
All guests (4008)
All room types
Showing 3536 verified guest comments
12345
10.0
Exceptional
Tor from Norway
Solo traveler
Deluxe Room
Stayed 2 nights in December 2018
Wow”
Okey. Arrived early, got a room. Payed by credit card, easy :) got a upgrade of room. Very big and nice rooms with kitchen bench. Rooms beautifully decorated. Staff so nice. Location is great, and the rooms very quiet! I want to come back. I suggest people to visit the key. You will get good big rooms and have lots of privacy. The black style of the hotel is great!! :)
Reviewed December 06, 2018
Dear Mr. Tor, Thank you for your review and choosing to stay at The Key Bangkok It was a pleasure to note the rewarding scores that we received and would like to take this opportunity to thank you for your continued support. I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. We are grateful for your support of The Key Bangkok and do sincerely hope that we may continue to have the pleasure of your company in the future. With best regards, Jutharat K. Hotel Manager
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The Key Sukhumvit Bangkok by Compass Hospitality
8.4
Excellent
Sasha from Hong Kong
Couple
Deluxe Room
Stayed 1 night in November 2018
Excellent location, clean and spacious room”
Booked this hotel last minute (literally) as decided to stay in the city area instead of transferring to a hotel next to the airport to catch an early morning flight. The hotel was surprisingly cheap as it is located conveniently next to both BTS and MRT, as well as right opposite Terminal 21 mall, which has excellent food court and restaurant options. I believe this is the cheapest hotel within the area. The street where the hotel is located is also full of massage shops, which made it super easy to just pop downstairs for a foot massage. Staff at the counter was really nice and the room is unexpectedly spacious. However, my guess is the hotel is a little bit old so the facilities and furnitures are a bit old.. the toilet floor was also a bit dirty and needed a good scrub. Hotel does not provide toothbrushes. Ask for an extra keycard for the room for convenience! Overall, this place is definitely worth the money. I would come back to stay if I am in town again.
Reviewed November 27, 2018
Dear Ms. Sasha, Greetings from The Key Bangkok! We would like to personally thank you for taking the time to write this review. We are thrilled to hear that we contributed to a memorable experience for you and pleased to hear that you were impressed with our service standard on your recent visit. Thank you once again for your lovely feedback and we can’t wait to have you back again. With best regards, Jutharat K. Hotel Manager
Responded November 29, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
8.8
Excellent
Chaiwat from Thailand
Business traveler
Deluxe Room
Stayed 1 night in November 2018
Great location”
Hotel is in a city center, short walk to MRT/BTS. Room itself was a little torn out with the age, but well maintenance. Got moved 2 times as per the renovation of the next room cause chemical smell.
Reviewed November 26, 2018
Dear Khun Chaiwat, Thank you for your kind support to stay at The Key & your great review! The Key is great value hotel with very nice large & clean rooms. The hotel has great location in Sukhumvit Soi 19 which near BTS sky train and Terminal 21 shopping mall. Please accept our most sincere apologies regarding the room move and may cause for your inconvenience. We would appreciate for your value feedback regard our room condition and our service. Our commitment is providing the best service and standard to every guest. For your next visit, please contact us directly or you can check our official website for great value deals and we'll do our best to make your stay more enjoyable. Warmest regards, Jutharat K. Hotel Manager
Responded November 29, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
10.0
Exceptional
LEO from Singapore
Couple
Executive Suite
Stayed 6 nights in November 2018
Shopping,MahaNakhon observatory and Icon Siam for a visit”
Big and clean Executive room for us,arrival at 1100 and unable to check in.The current guest has not check out yet ,as he will be leaving at 1245 to airport.Beside the hotel there are many massage shops and convinient. for us.
Reviewed December 03, 2018
Dear Mr. Leo, Thank you for your kind support to stay at The Key & your great review! The Key is great value hotel with very nice large & clean rooms. The hotel has great location in Sukhumvit Soi 19 which near BTS sky train and Terminal 21 shopping mall. We would appreciate for your value feedback regard our room condition and our service. Our commitment is providing the best service and standard to every guest. For your next visit, please contact us directly or you can check our official website for great value deals and we'll do our best to make your stay more enjoyable. Warmest regards, Jutharat K. Hotel Manager
Responded December 06, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
9.2
Exceptional
TAN from Singapore
Family with teens
1 Bedroom Suite
Stayed 1 night in November 2018
Exceptional”
Great location, near Robinson & Terminal 21 and Asoke BTS & Sukhumvit MRT interchange - great accessibility to other parts of Bangkok such as MBK, Siam Paragon, Central World, JJ market & Central Plazas. Stayed in a one bedroom suite. Very spacious, clean and with good wifi connection. Breakfast had limited spread but was tasty. Staff was friendly & helpful, especially Mr AT and could speak English.
Reviewed December 02, 2018
Dear Mr. Tan, Thank you for your review and choosing to stay at The Key Bangkok!!! It was a pleasure to note the rewarding scores that we received and would like to take this opportunity to thank you for your continued support. I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. We are grateful for your support of The Key Bangkok and do sincerely hope that we may continue to have the pleasure of your company in the future. With best regards, Jutharat K. Hotel Manager
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The Key Sukhumvit Bangkok by Compass Hospitality
2.0
Kellen from United States
Solo traveler
Deluxe Room
Stayed 1 night in December 2018
Poor. Did not stay here”
Booking wasn't my intention give me my money back I didnt stay here
Reviewed December 09, 2018
6.4
Good
Jerry from Singapore
Business traveler
Executive Suite
Stayed 1 night in December 2018
Good”
Executive suite at level one!!, No toothbrush, no shaver, no window! What I can say? No to this hotel at all.
Reviewed December 09, 2018
Dear Mr. Zhou, Thank you very much for your time writing your review and bringing this to our attention. We do understand that our service during your stay was not up to your satisfaction in regards to your room assignment. We would like to apologize for this inconvenience. After checked with the team and found that your reservation had been upgrade to our Luxury suite, the room was with the jacuzzi and living room which was 60 SQM on the 1st floor. I do sincerely apologise regarding to your review. We are obviously disheartened to read of the issues you faced with our room assignment as usually our operation will assign all guests arrival at least one day in advance and certainly that we will notice all bookings requirement as the first priority excepted when the hotel run up high occupancy which operation team, we will try our best to serve in customer needs which subject to room available too. Please be informed that the hotel provide toothbrush upon guest request. Thank you o
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The Key Sukhumvit Bangkok by Compass Hospitality
10.0
Exceptional
karen from Philippines
Solo traveler
Deluxe Room
Stayed 6 nights in August 2018
A Jewel in Sukhumvit ”
When i booked this hotel i wasn't expecting much, but since the location and the price was excellent, i gladly booked this against the other hotels. Location is key as a tourist, and this is literally 100m away from the Sukhumvit Station, which is one if not the major stations on the BTS skytrain. you won't be scared to walk at night, as is has its mix of the quaint and rowdy lifestyle. oh an yes massage places. when you turn right they have a great massage place there. :) From the street of the hotel you can literally see the train station which is awesome. second, there's a great Thai resto on top of the 711, very straightforward, and plain looking, but their food is great. its also right next to Westin and a kick ass mall called Terminal 21. In here you'd see per floor terminal themed. You have Japan, middles east, US, etc. with majority high end store, but their food court was great. if you want to do your groceries better to go to the Robinsons grocery near westin, way cheaper.
Reviewed November 08, 2018
Dear Ms. Karen, Thank you for taking the time to leave us such a detailed feedback regarding your recent stay with us. We delighted to read that you enjoyed your time here with us and we thank you for sharing your kind comments about your experience. Thank you once again for your feedback and we hope to have the pleasure of welcoming you again during next visit! With best regards, Jutharat K. Hotel Manager
Responded November 13, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
8.4
Excellent
Shuk from Hong Kong
Couple
Deluxe Room
Stayed 3 nights in October 2018
Bad Experience - Noisy”
As I stayed in this hotel before and I felt this hotel was great. Therefore, I chose this hotel again during this trip. However, the room next to our room was always repairing from 9am. I had bad sleeping quality and felt really annoying. But, staff is still nice and good attitude. The location of this hotel is great also. It is next to Terminal 21.
Reviewed November 01, 2018
Dear Mr. Shuk, First of all, i would like to thank you for your kind support to stay at The Key Hotel and your value commented which please accepted my sincerely apologize indeed for poor experience. This is certainly not the experience we expect any of our guests to have which i already sharing your kind value commented to all departments concerned; The renovation plan shoukd be start at 10:00 hrs. to avoid voice disturb to the customer.Please allow me to get deeper into this whole series of incidents that has happened to you. This is for sure not the experience we would like our guests to face. It would be greatly appreciated if you could contact me personally and i will do my best to make your stay more enjoyable. We look forward to hearing from you and hopefully have the opportunity to welcome you to The Key Hotel in the near future. With best regards, Jutharat K. Hotel Manager
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The Key Sukhumvit Bangkok by Compass Hospitality
9.2
Exceptional
Ming from United Kingdom
Solo traveler
Executive Suite
Stayed 2 nights in October 2018
GREAT location”
Great location. 1 min walk from Terminal 21 and Robinson and 7-11 and Sky Train Asok Station. Many massage places nearby. Friendly and helpful staff. Comfortable bed. However, bad breakfast. The precooked eggs and sausages were in a hotplate that either was broken or not turned on, food was cold. When I tried to make my own toast, I adjusted the toaster and the staff freaked out, I explained that I wanted my toast crunchy (there were just us having breakfast) and yet, she adjusted the toaster back and I had to bring my toast back to the toaster twice more. Similar thing happened to my croissant. Other than that one weirdly stubborn staff about the toasters; and the cold breakfast, everything is great!
Reviewed October 10, 2018
Dear Mr. Ming, Thank you for your kind support to stay at The Key & your great review! The Key is great value hotel with very nice large & clean rooms. The hotel has great location in Sukhumvit Soi 19 which near BTS sky train and Terminal 21 shopping mall. We would appreciate for your value feedback regard our room condition and our service. Our commitment is providing the best service and standard to every guest. For your next visit, please contact us directly or you can check our official website for great value deals and we'll do our best to make your stay more enjoyable. Warmest regards, Jutharat K. Hotel Manager
Responded October 16, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
10.0
Exceptional
XUEYING from China
Solo traveler
Deluxe Room
Stayed 10 nights in September 2018
Good value”
Great location, clean and large room, enough sitting space, has microwave and big refrigerator in the room, nice staffs. Almost perfect besides 2 things. 1.Requested for non-smoking room but was given a smoking room. 2.The shower head is set too low, u have to hold it by hand if u want to take a shower standing in the bathtub.
Reviewed October 10, 2018
Dear Xueying, Thank you for taking the time to submit a review following you recent stay with us. We are pleased to learn that you found the hotel to be good value for money. We understand your disappointment with the room assignment & shower. Please accept our most sincere apologies regarding this issue. Your feedback has been brought to our attention and we have the plan to chnage the shower head position. We nevertheless hope you will give us an opportunity to welcoming you back on a future visit to Bangkok. With best regards, Jutharat K. Hotel Manager
Responded October 16, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
8.0
Excellent
tai from Singapore
Solo traveler
Executive Suite
Stayed 5 nights in November 2018
Good hotel with a convenient location with everything in place, highly recommended!”
Other than the smoking room which I really do not mind, the rest of the hotel areas, surrounding, services & amenities are good & easy accessible. Service is great! will highly recommend. Although there was some construction going on nearby which is inevitable, it be gone soon so overall it was good! I highly recommended the hotel
Reviewed November 13, 2018
Dear Mr. Tai, Thank you for taking the time to tell us about your recent stay with The Key Bangkok. We are pleased to learn that you had an overall good experience during your stay with us. We appreciate your feedback as it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we look forward to welcome you next visit Bangkok! Warmest regards, Jutharat K. Hotel Manager
Responded November 13, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
9.2
Exceptional
Calista from Singapore
Couple
Executive Suite
Stayed 3 nights in July 2018
Convenient and nice hotel”
Right behind Terminal 21. Staff were very friendly and helpful. Sheltered us to our Grab car when it was raining. Only downside was the hot water for the shower. It was either very hot or very cold. Room big and clean. Cutleries were available for dining.
Reviewed August 28, 2018
9.6
Exceptional
Jonathan from United States
Solo traveler
Deluxe Room
Stayed 1 night in July 2018
Free upgrade”
I was lucky and got upgraded to their grand suite which was awesome and had a jacuzzi which I unfortunately did not use. The only complaints I have is that the shower did not drain fast enough and filled up fairly quick, and they did not show me how to adjust the air conditioner - don't use the wireless remote, use the control box next to the bed which also controls the lights.
Reviewed July 25, 2018
Dear Mr. Jonathan, Thank you for your review and choosing to stay at The Key Bangkok. It was a pleasure to note the rewarding scores that we received and would like to take this opportunity to thank you for your support us. I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. We are grateful for your support of The Key Bangkok and do sincerely hope that we may continue to have the pleasure of your company in the future Warmest regards, Jutharat K. Hotel Manager
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The Key Sukhumvit Bangkok by Compass Hospitality
9.6
Exceptional
Shwu from Malaysia
Group
Executive Corner Suite
Stayed 4 nights in July 2018
Good Location, Friendly Staffs”
Very good location, 2mins walk to BTS/MRT/Terminal 21. Many massage shops nearby operates till midnight. 24hrs convenient shops within walking distant. Simple but nice breakfast provided. Staffs are friendly. The hotel is a little bit old with only 1 shall lift available. Bed is comfy but the pillows are too soft, hope they can improve this. Overall, it's clean, good and worth the price. I'd recommend this hotel and I'll definitely stay here again.
Reviewed July 22, 2018
Dear Mr. Shwu, Thank you for your kind support to stay at The Key & your great review! The Key is great value hotel with very nice large & clean rooms. The hotel has great location in Sukhumvit Soi 19 which near BTS sky train and Terminal 21 shopping mall. We would appreciate for your value feedback regard our room condition and our service. Our commitment is providing the best service and standard to every guest. For your next visit, please contact us directly or you can check our official website for great value deals and we'll do our best to make your stay more enjoyable. Warmest regards, Jutharat K. Hotel Manager
Responded July 27, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
6.0
Hui from Malaysia
Family with young children
1 Bedroom Suite
Stayed 1 night in September 2018
Above average”
Overall is value for money and location is good. Hotel Facilities need to improve further.
Reviewed November 30, 2018
Dear Mr. Hui, Thank you for taking the time to tell us about your recent stay with The Key Bangkok. We are pleased to learn that you had an overall good experience during your stay with us. We appreciate your feedback as it gives us the opportunity to follow up on your experience and to ensure our services are up to standards. It has been a great pleasure to have you staying with us and we look forward to welcome you next visit Bangkok! With best regards, Jutharat K. Hotel Manager
Responded December 03, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
6.0
Hui from Malaysia
Family with young children
Executive Corner Suite
Stayed 4 nights in September 2018
Above average”
Hotel location is good but the facilities need to improve especially water pressure in the toilet, water heater not function well. Breakfast is good
Reviewed November 30, 2018
9.2
Exceptional
Victor from Malaysia
Business traveler
Double room - De Luxe - Room Only
Stayed 2 nights in October 2018
location”
easy access to everywhere through BTS
Reviewed November 25, 2018
Dear Mr. Victor, Thank you for taking the time to leave us such a detailed feedback regarding your recent stay with us. We delighted to read that you enjoyed your time here with us and we thank you for sharing your kind comments about your experience. Thank you once again for your feedback and we hope to have the pleasure of welcoming you again during next visit! With best regards, Jutharat K. Hotel Manager
Responded November 29, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
9.6
Exceptional
Yao from Singapore
Couple
Deluxe Room
Stayed 1 night in November 2018
Good location at good price”
Stayed here multiple times. With promo rates it's very good and cheap. Hotel is a bit old but well maintained. Near alot of stuff. Mrt, shopping centre, massages, 7-11. Best place
Reviewed November 16, 2018
Dear Mr. Yao, Thank you for your review and choosing to stay at The Key Bangkok It was a pleasure to note the rewarding scores that we received and would like to take this opportunity to thank you for your continued support. I was very pleased to learn how much you enjoyed your stay with us and I would like to thank you for letting me know how impressed you were with the service you received. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise. I have brought your comments to the attention of those concerned. We are grateful for your support of The Key Bangkok and do sincerely hope that we may continue to have the pleasure of your company in the future. With best regards, Jutharat K. Hotel Manager
Show more
The Key Sukhumvit Bangkok by Compass Hospitality
7.6
Very good
Sin from Singapore
Group
Deluxe Room
Stayed 4 nights in December 2018
Very good”
Some furniture are a bit old and need to be replaced. Twin bed rooms are unavailable. The hotel should accommodate some rooms with twin beds.
Reviewed December 09, 2018
Dear Mr. Sin, Thank you for your kind support to stay at The Key & your great review! The Key is great value hotel with very nice large & clean rooms. The hotel has great location in Sukhumvit Soi 19 which near BTS sky train and Terminal 21 shoppping mall. We would appreciate for your value feedback regard our room condition.Our commitment is providing the best service and standard to every guest. We are on plan to upgrade the room next year. For your next visit, please contact us directly or you can check our official website for great value deals and we'll do our best to make your stay more enjoyable. Warmest regards, Jutharat K. Hotel Manager
Responded December 10, 2018
The Key Sukhumvit Bangkok by Compass Hospitality
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  • Exceptional location
  • Terminal 21 Shopping Mall
  • Sukhumvit MRT Station is within 0.21 km