Quiet, civilized stay”

Well located, nicely priced and very quiet rooms.

First trip to NYC for NYE for 21st birthday ”

Great location close to Grand Central Terminal and able to walk to Bryant Park, Times sq, Top of the Rock and Herald Sq easily. Room was immaculately clean. Staff friendly on leaving and entering the hotel. Buffet breakfast was good but not worth the $$$ Thank you for my lovely fruit basket for my birthday! Used own internet as they charge which is strange when most are provided at no charge.

Exceptional”

The location is excellent and the room is specious. The decor is neutral, warm and soothing. Love the bathroom.

Exceptional”

definitely NOT a 4.5 star facility. very nice and clean but a 3.5 and NOT 4.5 star facility

They charge for internet!!!!!!”

Lovely, lovely hotel. Clean, smart and friendly but they charge for wifi usage apart from in the lobby. Come on Kitano this is the 21st century. Surely you must be ashamed or embarassed charging for the wifi. none of your competitors do this. get real!!!!!

Calm and quiet escape in busy NYC”

I enjoyed my stay at the Kitano. At first I thought the decor and ambiance were a bit staid and conservative but after moving to a trendier and louder hotel the next night for work, I was missing the quiet and calm of the Kitano. The hotel and room were spotlessly clean and the room had a warm, soothing appeal. I was surprised that the hotel didn't have a fitness center but was very pleased that the front desk gives out free passes to a close-by New York Sports Club, which has everything you need for a good work-out. The neighborhood is clean, safe and centrally located. Would be happy to stay here again - ideal for business, solo or couples travel.

Great stay”

I enjoyed my stay in this hotel. Good location, Good staffs, Clean and comfortable room. If I visit NYC again, I will stay again !!

Excellent Hotel”

I travel to NYC on a regular basis and the Kitano is my hotel of choice when I can get a decent price, which is often. Very well run, clean, nice lobby and good size rooms. My favorite feature is the sound proof windows - even on the lowest floors there is no road noise. My companion's favorite feature is the fancy toilets.

Excellent option in midtown”

Can't go wrong with the Kitano. Perfect midtown location, excellent staff and rooms

great stay”

great stay staff was nice clean hotel quiet rooms comfortable bed

Great place to visit!”

We had a very pleasant stay and would recommend it to anyone wanting to visit New York

a very comfortable hotel”

Mundane hotel”

Nothing special, in any sense. Rooms need to be redone. Window treatments are shabby. Sofa and chair were old and showed signs of wear.

Lovely hotel with great location”

Pleasant hotel lobby decoration Hotel room clean and comfortable Staff are friendly and helpful

Location, small and friendly and location again”

Restaurant okay but overrated. Rooms are standard. Air control in room re temperature is poor.

Great hotel in great location.”

This was my second stay at the Kitano. It's a lovely hotel in a great location and I'd stay there again next visit. The only thing is the hotel doesn't have 24-hour room serivce, only till 11:30pm. But there are plenty of places nearby that are open 24 hours.

Great location, great service and good deal”

I have been staying at Kitano since 4 years ago. Kitano always offers good deal and the staff are curteous.

Great stay at the Kitano”

The Kitano is a beautiful hotel conveniently located on Park Avenue just four blocks fron Grand Central. It is quiet, with an understated Japanese elegance. The staff were friendly and helpful, and they found an available room for us even though we arrived early the morning of our reservation, several hours ahead of check-in time. The room (king bed) was large by NYC standards, with an extgremely comfortable bed and first-class linens and appointments.

hotel style japonais”

Situé à Manhattan il se trouve à 7 minutes de marche de la gare Grand Central Station et tout près d'une station de métro. On peut manger américain et européen. Le soir, le bar-lounge propose de bons cocktails. L'hôtel dispose d'une salle de remise en forme.

ほぼ最高だが…”

清潔度、スタッフとサービスレベル、安心感、もちろんロケーション、全て最高です。 ただ、部屋の入口が他の部屋と近接しているため、もし朝ゆっくりしたいなら、ドアの開閉音やハウスキーパーの声が気になります。