Excellent 8.1
Based on 25 reviews

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About this property


Nestled in the heart of Midtown East, The Kitano New York Hotel is an ideal spot from which to discover New York (NY). From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks, such as Church of Our Savior, Consulate General of Poland, Park Avenue Christian Church.

The facilities and services provided by The Kitano New York Hotel ensure a pleasant stay for guests. 24-hour security, daily housekeeping, fax machine, photocopying, printer are just a few of the facilities that set The Kitano New York Hotel apart from other hotels in the city.

In addition, all guestrooms feature a variety of comforts. Many rooms even provide television LCD/plasma screen, clothes rack, complimentary instant coffee, complimentary tea, sewing kit to please the most discerning guest. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the The Kitano New York Hotel.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car
  • Taxi service
  • Valet parking

Things to do, ways to relax

  • Ticket service
  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]

Services and conveniences

  • ATM
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Smoking area

For the kids

  • Babysitting service


  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Wheelchair accessible

Languages spoken

  • English
  • French
  • Japanese
  • Russian
  • Spanish
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Please note that parking is available at $49 per 24 hour for cars, and $59 per 24 hour for SUVs. No in and out privileges.

  • Minimum age of guests is: 21 year(s).
  • Guests over 21 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 36 USD
Check-In From: 3:00 PM
Check-Out Until: 11:00 AM
Internet Usage Fee: 9.95 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 15
Number of Restaurants: 2
Number of Rooms : 149
Reception Open Until: 24:00AM
Time to Airport (Minutes): 30
Year Hotel Built: 1995
Year Hotel Last Renovated: 2007
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Verified traveler reviews

Filter by traveler type

based on 25 reviews
  • Cleanliness 8.1
  • Facilities 8.0
  • Location 9.0
  • Room Comfort/Standard 8.3
  • Service 8.6
  • Value for money 7.8
  • Food/Dining 6.9
Sort by

Stephen from United States
Superior King Bed
Stayed one night in February 2015
great stay
the room , the lobby , the location
great stay staff was nice clean hotel quiet rooms comfortable bed
Reviewed February 21, 2015
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Barry from United Kingdom
Superior King Bed
Stayed 4 nights in November 2013
Great place to visit!
Extremely helpful staff The heated toilet seat! Great location
We had a very pleasant stay and would recommend it to anyone wanting to visit New York
Reviewed December 17, 2013
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Mayang from Indonesia
Family with young children
Superior King Bed
Stayed 2 nights in December 2012
a very comfortable hotel
nice feature of bathroom
Reviewed May 20, 2013
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Jean from United States
Business traveler
King Premier
Stayed 3 nights in April 2013
Mundane hotel
location, lobby, bar
Nothing special, in any sense. Rooms need to be redone. Window treatments are shabby. Sofa and chair were old and showed signs of wear.
Reviewed April 21, 2013
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Josephine from Singapore
Family with older children
Superior King Bed
Stayed 2 nights in June 2012
Lovely hotel with great location
Within walking distance to Central Market
Pleasant hotel lobby decoration Hotel room clean and comfortable Staff are friendly and helpful
Reviewed July 25, 2012
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Morton from United States
Solo traveler
Superior King Bed
Stayed one night in February 2012
Location, small and friendly and location again
Restaurant okay but overrated. Rooms are standard. Air control in room re temperature is poor.
Reviewed February 11, 2012
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CJ from United States
Family with older children
Superior Double Double
Stayed 8 nights in July 2011
Great hotel in great location.
Nice sized room, great location & service
This was my second stay at the Kitano. It's a lovely hotel in a great location and I'd stay there again next visit. The only thing is the hotel doesn't have 24-hour room serivce, only till 11:30pm. But there are plenty of places nearby that are open 24 hours.
Reviewed July 28, 2011
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Johnson from Canada
Solo traveler
Stayed one night in March 2011
Great location, great service and good deal
Clean, good size room. Professionally managed
I have been staying at Kitano since 4 years ago. Kitano always offers good deal and the staff are curteous.
Reviewed March 09, 2011
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Andrew from United States
Stayed one night in February 2010
Great stay at the Kitano
Location. Friendly and helpful staff.
The Kitano is a beautiful hotel conveniently located on Park Avenue just four blocks fron Grand Central. It is quiet, with an understated Japanese elegance. The staff were friendly and helpful, and they found an available room for us even though we arrived early the morning of our reservation, several hours ahead of check-in time. The room (king bed) was large by NYC standards, with an extgremely comfortable bed and first-class linens and appointments.
Reviewed February 13, 2010
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bruno from France
Business traveler
Stayed 3 nights in November 2010
hotel style japonais
tres bien placé
Situé à Manhattan il se trouve à 7 minutes de marche de la gare Grand Central Station et tout près d'une station de métro. On peut manger américain et européen. Le soir, le bar-lounge propose de bons cocktails. L'hôtel dispose d'une salle de remise en forme.
Reviewed November 23, 2010
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