8.3
Excellent
16.4% this month
/10
(6,501 reviews)See what guests said
See map
9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Vals Bundle Shop 30 m
Starbucks 50 m
Warisan Square 50 m
Times Books & Magazines 50 m
IT Point 90 m
Handicraft Market 110 m
Kota Kinabalu City Waterfront 120 m
Shenanigan's 130 m
Centre Point Sabah 150 m
Bed 190 m
Nearby landmarks
Night Market 220 m
Mamutik Island 540 m
Gaya Street Sunday Market 740 m
Kota Kinabalu City Mosque 990 m
Signal Hill Observatory Platform 1.15 km
Sabah State Museum 2.04 km
Tunku Abdul Rahman Marine Park 7.65 km
Sapi Island 7.67 km
Manukan Island 7.79 km
Poring Hot Springs 14.85 km
The Klagan Hotel

"This stay exceed my expectation and was an amazing experience."

Aini - March 21, 2020

Standard The Klagan Hotel
Lobby The Klagan Hotel
Lobby The Klagan Hotel
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Free Wi-Fi
2020

The Klagan Hotel

Unit 25 - 28 Ground Floor, Block D, Warisan Square, Jalan Tun Fuad Stephens, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map
Property highlights
Check-in [24-hour]
Hassle-free check in
Close to Night Market
Within 220 m of property
  • 790 meters to public transportation

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 1 minutes on Agoda.com
Value for money8.3
Distance to city center1.00 Km
Location rating9.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.6 km

Rooms available at The Klagan Hotel

Excellent
Room comfort & quality
8.2
Basic Triple Room
Basic Triple Room
...
  • Room size: 18 m²/194 ft²
  • Shower
  • 3 single beds
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed or 2 single beds
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Superior
Superior
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 double b...
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Courtyard
Courtyard
...
  • Room size: 18 m²/194 ft²
  • Courtyard view
  • 1 queen bed or 2 single bed...
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Standard
Standard
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 double bed or 2 single be...
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Atrium
Atrium
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 2 single beds or 1 double b...
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Courtyard Family Room
Courtyard Family Room
...
  • Room size: 26 m²/280 ft²
  • Courtyard view
  • 3 single beds
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Deluxe
Deluxe
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 2 single beds or 1 double b...
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Double or Twin Superior
Double or Twin Superior
...
  • Room size: 32 m²/344 ft²
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Courtyard Triple Room
Courtyard Triple Room
...
  • Room size: 26 m²/280 ft²
  • 3 single beds
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Frequently asked questions

What time is check-in and check-out at The Klagan Hotel?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Klagan Hotel?

For those who wish to drive their own cars, The Klagan Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Klagan Hotel?

Wake up to a great buffet breakfast at The Klagan Hotel.

What are my dining options at The Klagan Hotel?

The Klagan Hotel features 2 on-site restaurants for your dining convenience. Asian cuisine is available for guests. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can business events be hosted at The Klagan Hotel?

On-site venues and convenient event services make The Klagan Hotel an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Klagan Hotel?

The Klagan Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about The Klagan Hotel

  • 8.0
    Very good
    Location

    "Near pasar Philippines and convenient store"

    ROSMAWATI

    |

    March 6, 2020

  • 10.0
    Exceptional
    Location

    "Clean, near to airport and shopping areas."

    yehlen

    |

    January 22, 2020

  • 8.8
    Excellent
    Cleanliness

    "Clean room with great room amenities."

    Zuhairi

    |

    February 23, 2020

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Room comfort score
8.2/10
Location score
9.0/10
Review score - United States
8.0/10
Couples review score
8.3/10
Better than
97
%
of Kota Kinabalu properties
Better than
96
%
of Kota Kinabalu properties
Better than
96
%
of Kota Kinabalu properties
Better than
93
%
of Kota Kinabalu properties
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Overall rating:
8.3
Excellent
6,501 reviews
Cleanliness
8.3
Facilities
7.8
Location
9.0
Read all reviews >
What travelers say they love:
You can choose plentiful options to eat nearby.
EUNHEA from South Korea
Couple
More about The Klagan Hotel

More about The Klagan Hotel

Ideal for fun and relaxation, The Klagan Hotel is located in the Central Business District area of Kota Kinabalu. Only 10 km away, this 3-star hotel can be easily accessed from the airport. Also within easy reach are Vals Bundle Shop, Borneo Trading Post, The Waterfront.

At The Klagan Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service, 24-hour front desk are just a few of the facilities that set The Klagan Hotel apart from other hotels in the city.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, separate living room, internet access – wireless (complimentary), non smoking rooms, air conditioning. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. When you are looking for comfortable and convenient accommodations in Kota Kinabalu, make The Klagan Hotel your home away from home.

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Most talked about facilities

Breakfast
285 mentions
Housekeeping
224 mentions
Internet
58 mentions
Food & Dining
50 mentions

What they offer

10.0
Exceptional
Staff 

"Staffs were friendly and professional."

EUNHEA

|

March 11, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental
Buffet

Restaurants on site

Wanyan Rooftop Cafe
Cuisine:Asian
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Klagan Hotel from real guests

Provided by verified guests of Agoda
Agoda Reviews (6501)Booking.com Reviews (772)
8.3
/
10
Cleanliness8.3
Facilities7.8
Location9.0
Room comfort and quality8.2
Service8.3
Value for money8.3
High score for Kota Kinabalu
Rating
9+ Exceptional (1036)
8-9 Excellent (818)
7-8 Very Good (1138)
6-7 Good (344)
<6 Below Expectation (294)
Time of the year
Mar - May (804)
Jun - Aug (955)
Sep - Nov (852)
Dec - Feb (1019)
Don't miss out!Users are booking a place in Kota Kinabalu every 1 minutes on Agoda.com
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Show reviews that mention 

Showing 3630 verified guest comments
12345
9.7
Exceptional
Meixin from Singapore
Couple
Atrium
Stayed 1 night in December 2014

Spacious and comfortable room”

Spacious, location, comfort

I checked in to The Klagan Hotel after my Mt Kinabalu climb. Being physically exhausted, I really needed a room for me to rest and recover, and The Klagan Hotel exceeded my expectations. The room is much bigger and more luxurious than I imagined it would be. The location is also very convenient, being just across the street from Centrepoint, one of the biggest shopping malls of Kota Kinabalu. I will definitely recommend this hotel to my friends visiting KK.

Reviewed December 12, 2014
9.6
Exceptional
Serina from Singapore
Business traveler
Superior Double or Twin Room
Stayed 3 nights in October 2017

I always go back to Klagan in KK”

It seems a little bit pricey for the average traveler but Kota Kinabalu is more expensive than Peninsular Malaysia in general and it costs far less than Meridien. But if you have a bit to spare, it's well worth it for the size of the room, the amenities and the location is fantastic. Lots of food options within in walking distance - if you need to get to a mall Centrepoint is just across the road, Imago is 5 minutes away by cab. Use GRAB cab wherever you go - it costs far less. The waterfront, boardwalk dining options & massage, market etc are all nearby. The Warisan area that it is located in seems a bit foregone but you can walk around it and it doesn't seem dangerous or dodgy. If you are heading out to the isladns, the jetty is also not far away. Best bet for Kota Kinabalu (even when I had to go for a conference in UMS I stayed in Klagan).

Reviewed October 28, 2017
9.2
Exceptional
HASSAN from Malaysia
Family with young children
Courtyard
Stayed 2 nights in October 2019

Staying at Klagan Hotel Kota Kinabalu ”

A nice place to stay. In the heart of Kota Kinabalu City. Located close to every tourist attraction in the city. With its very frendly staff, nice food and good for a first time traveller's like me. For my next trip I would prefer to stay again at Klagan Hotel Kota Kinabalu.

Reviewed October 15, 2019
8.0
Excellent
Christine
Couple
Deluxe
Stayed 1 night in March 2019

Spacious room and super convenient location”

Booked 3 non-consecutive nights at Klagan Hotel. In between we headed out to Kota Kinabalu mountain resort and also to Manukan Island resort for overnight stays. We will able to bring only essential items for our mountain resort and island stays as Klagan Hotel provides luggage storage and no need to lug around heavy bags. Other good things about Klagan Hotel: Waking up to a magnificent sea view (we booked deluxe, paid a slight premium but well worth it) Clean (hotel not new though) Convenient (Center Point Shopping Mall and KK Waterfront are right at the hotel’s doorsteps; walking distance to Filipino market, Night market and Jesselton Jetty. Good buffet breakfast spread (also noticed they change some their breakfast selection - great for those who stayed more than 1 night as we do not have to eat the same thing) Nice and friendly hotel staff

Reviewed March 07, 2019
9.2
Exceptional
Maria from Malaysia
Couple
Atrium
Stayed 4 nights in November 2019

Exceptional”

Klagan Hotel is strategically located, which is a walking distance to the Filipino market, the night market and the Warisan Square. The breakfast buffet was excellent and the hotel is clean. One of the best hotel to stay in Kota Kinabalu.

Reviewed December 10, 2019
10.0
Exceptional
Zaliza from Malaysia
Couple
Atrium
Stayed 1 night in June 2013

Great stay”

Easy access, near to shopping and food

This is my 2nd time to stay at this hotel. I stay at the room name Atrium, this room have window but facing others room. The room was comfortable and big also large bathroom. Room is very comfortable. This hotel was very centrally located, near to Waterfront, Pasar Filipina, near to new Hard Rock Café Kota Kinabalu. Shopping center was located around the hotel. For my conclusion I was satisfied with this hotel 100% and suggested to all of you to stay here. You will very much to know city of KK. Breakfast provided is variety and delicious. Free parking provided at the Plaza.

Reviewed July 08, 2013
10.0
Exceptional
Wong from Malaysia
Family with teens
Courtyard Family Room
Stayed 2 nights in June 2019

Value for money in a great location”

The hotel is located in a very strategic area. It is situated in the central business district near restaurants, 24 hour convenience stores and right opposite a shopping complex. The Hard Rock Cafe is just down the road. The Filipino market and wet market are just a stone's throw away. The Gaya Sunday market is within walking distance. If any place is too far for walking, Grab cars are easily available and the Grabs arrive even before you know it. The triple sharing room we occupied had 3 nice single beds, was extremely clean, smelt fresh, had coffee/tea making facilities and an iron with a proper ironing board and the bathroom had adequate toilettries. The receptionists, housekeeping ladies and concierge were so friendly and efficient. We felt so at home that we were sad to leave for home. And the hotel rates are amazingly reasonable. We will definitely visit again.

Reviewed July 04, 2019
9.3
Exceptional
Aliakbar from Brunei Darussalam
Solo traveler
Superior
Stayed 3 nights in December 2012

Large, clean, friendly and good location”

large , clean room... and i love the red chair like in the photo!!!

when i entered the room,i was shock to see what a large room i have... clean... and fall in love with their red chair (just like in the photo - wish i can get one of this red chair for my room at home). best location - at the center of kota kinabalu town. 24hours shop just next door. prayer mat are available for muslim to do their prayer. definitely will stay this hotel again if i do come back to kota kinabalu.

Reviewed December 21, 2012
8.8
Excellent
Angelina from Malaysia
Couple
Standard
Stayed 2 nights in December 2019

Location is the key”

This is my second stay this year, consider the location, i am still willing to opt for this hotel as i can walk to nearby attraction spots. However, calling grab though it's easy but it's quite congested during the weekends, will need to wait for a while for the grab driver to arrive, so if you are in a rush, better call for a taxi earlier. I have no complaints throughout my stay, but one thing i would like to mention here is every day they will only put 2 mineral waters in the room and you cannot ask for the third bottle, i was sick during this trip, so i tried to ask for another one, the room keeper rejected my request and said only 2 bottles will be provided for each room per day. So, i have to buy my own water, i wonder should this happen to a quality hotel like Klagan hotel? But kudos to the team, room is very clean and very comfortable to sleep for 2 nights.

Reviewed December 30, 2019
10.0
Exceptional
KOH from Singapore
Couple
Superior
Stayed 1 night in June 2013

Great location with good location”

Locatio, staffs and accessbility

The Klagan Hotel is a very nice hotel with centrally located. The staffs are very efficient and polite. The hotel provides a wide variety of food for breakfast. The room has a comfortable bed and its high ceiling. The hotel is near to many shopping malls and the waterfront where you can enjoy seafood.

Reviewed July 08, 2013
8.7
Excellent
Wei from Malaysia
Business traveler
Superior
Stayed 1 night in July 2012

New hotel in a great location”

New, Large Rooms, Clean

At the starting price of night, this hotel is on the middle to higher price range hotel in Kota Kinabalu. However, I feel that the value is there due to the cleanliness of the rooms, newly furbished condition and huge rooms. Located in warisan square and at the heart of the city, which means everything from food and daily needs are within walking distance. The hotel even allows me to check in at 10:30am because I arrived in the morning and late checkout at 2:00pm. In short, a satisfying stay and will definitely be back again.

Reviewed July 13, 2012
10.0
Exceptional
Rais from Brunei Darussalam
Family with young children
Superior
Stayed 2 nights in October 2012

Kalgan Hotel”

Best Hotel

I would like to say what a Best Hotel since im in Kota Kinabalu. The staff was so Friendly n keep smile, ThankQ n sure will come back to Klagan Hotel for my Holiday

Reviewed October 06, 2012
8.0
Excellent
SUTIMAN from Malaysia
Couple
Atrium
Stayed 3 nights in September 2016

Klagan Hotel City Center”

Check in in Klagan Hotel for my trip to Kota Kinabalu was high value for my budget. The location was strategic within all rounder's of good place in the city and the staff was so friendly. Definitely Klagan will be my choice of hotel whenever I required to visit Kota Kinabalu again.

Reviewed September 22, 2016
9.3
Exceptional
Syarifah from Singapore
Solo traveler
Atrium
Stayed 1 night in May 2015

Superb”

Fast check in and out, friendly staffs and comfortable

As I am a Muslim I was really glad they provide the prayer mat. The room was big and comfy beds, air con is just nice. A little glitch in the morning regarding my breakfast even though I informed them the night before but they managed to did the recovery in the morning which is good. Room service was good but wifi connection is quite bad. I could not connect to it several times even when it showed connected. But overall it was a superb stay. I will definitely come back for sure! Thanks Klagan Hotel.

Reviewed May 26, 2015
9.6
Exceptional
Muiz from Brunei Darussalam
Group
Atrium
Stayed 1 night in December 2016

Affordable and at a great location ”

The hotel is suitable for all types of travelers. The only downside are the rooms that have no outside views. However, due to the building's design, its understandable. Hotel is recommended - for short, medium or long term stays at Kota Kinabalu. Situated in the city centre not far from malls, restaurants and the nightlife scene of Kota Kinabalu Sabah.

Reviewed January 03, 2017
9.0
Exceptional
WAI from Malaysia
Couple
Atrium
Stayed 1 night in August 2012

Great location, value for money”

convenient, value for money

Went back again, it's a convenient location. Spent RM 30 for the cab ride from airport. There was always taxi in front of the hotel, hence it's convenient. Rent a car or take a tour to Mount Kota Kinabalu if you are interested in natural. We love the biggest flower in the world, Rafflesia, it was huge! Great hotel for divers who are connecting to SiPadan/ Layang-Layang Island. We left our dive equipment there and picked up after a side trip to Singapore, the staff were very friendly to let us do so.

Reviewed January 14, 2013
8.8
Excellent
Hafiz
Solo traveler
Superior
Stayed 5 nights in December 2016

Simply Amazing”

I enjoyed staying at the Klagan Hotel in heart of the city. Everything is within walking distance even Imago (15 mins walking). Has a indoor parking facility for those who are travelling from Brunei or Sabah. Superior room: spacious room, good air-condition, stable wi-fi connection Toilet: Excellent shower design (water heater excellent) Staff: Friendly, helpful and amazing! I would definitely stay at the Klagan again in the near future.

Reviewed January 02, 2017
8.7
Excellent
Heather from New Zealand
Family with teens
Superior
Stayed 7 nights in March 2013

Great place to stay. Highly recommended.”

Location was excellent. Staff and service fantastic - friendly and fast and went the 'extra mile'. Clean, comfortable, spacious rooms with lovely city/sea view.

Very pleasantly surprised how much my teenage daughter and I enjoyed staying at the Klagan. Have already recommended to several people and two separate groups of people have now stayed there already and both groups were very happy as well. We were lucky to get a last minute good deal so our stay was excellent value for money. Will definitely continue to recommend the Klagan. Only gripe was the slow speed of the internet but it WAS free in-room so that was excellent and well used! Many thanks to the lovely staff especially the breakfast chef who opened up early for us on our last morning so we could have breakfast before we left!!

Reviewed April 03, 2013
9.0
Exceptional
David from Singapore
Solo traveler
Superior
Stayed 3 nights in August 2013

Excellent location and value for money.”

Location, Comfort and value

My first stay here at The Klagan and will definitely stay again. Centrally located just next to Centerpoint Mall so shopping and food is convenient. Rooms were big, clean and comfortable. Kettle, fridge, TV, ironing board all in room. I had part city and part ocean view so was ok for me. There's also free Wifi in the room which works very well. Breakfast was a buffet with some different variety everyday. It was very sufficient for my needs. Breakfast was on the 11th floor but the lifts goes only to 10th. Just one short flight of stairs up and you also have a good view of the sea. Overall, great value. Will recommend.

Reviewed August 29, 2013
7.7
Very good
Hiu from Hong Kong
Couple
Deluxe
Stayed 3 nights in February 2013

A Decent Hotel that is Trying”

Location, Sea View

we stayed 3 days in kota kinabalu. we had the deluxe room on the 10th floor. the hotel is being refurbished so the new design and decor is nice. modern and generally clean, though the carpets in the hall are a bit iffy. our room was facing the sea so it had a tremendous view. i think this was one of the best parts of staying at the klagan. it is located across from the waterfront where a lot of the western bars and restaurants are located. a 3 minute walk from the waterfront will take you to the night market where are the food and bbq's are happening. the sunsets were beautiful. make sure you ask for a sea view room. one thing i didn't like about the room was the pillows and bed. the pillows are too hard and thick. i had a terrible time sleeping on them. also the air system is quite loud and made for a difficult sleep. i'm not sure if the air vented in is filtered, but every morning i would wake up with a sore throat and allergies. staff are really nice and helpful. we had to open our safe twice because we couldn't get it to work. the staff came promptly to give us a hand. the hotel is also close to a big mall if you need to go shopping. quite convenient.

Reviewed February 19, 2013
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