Nice”

Nice hotel to stay

Value for money”

Value for money, variety of foods for bfast, the only cons far from jetty, okay if you don't have children, but if you have children with you, just take a grab to go to jetty😂😂 I love my room because I got seaview.

Take care of your room cards”

The stay was good, the hotel consider value for money, but the hotel breakfast is normal and please be careful of your room cards. When i check-in the room i was not being informed that any missing room key card will have to pay for RM 50/- so I did not bother much about the card. The first day after check-in I left one card in the room to keep the room cold, but at night when back in the room my card gone missing,I suspect cleaner took my card (otherwise who else can enter your room) but I do not bother much as already late at night and 1 card is fine for us too.During check-out the reception was requesting us to pay for the missing card as we are given 2 cards,hotel checking with their cleaners to find out if they took my card, of cause nobody will admit, but due I need to rush for the flight I just left Rm50 and request them to contact me whether they found the card later on, unfortunately no any feedback thereafter. Take care your room cards if stay here!

In one word it’s amazing stay”

Located in the heart of the happening place, we reached around 9:00 pm and the staffs were so helpful and they always tried to give their best. I booked the Atrium room at level 9. Room was so spacious and clean. Recently, they are renovating 70 rooms so you may get the maintenance noice in day time. The restaurant at level 11, you must enjoy not only the food but also the environment and the sea view. I strongly recommend this hotel.

Superb 3 Star Hotel In KK City”

Stayed in a Courtyard Family Room, 7th floor. Hotel receptionists was fast and friendly. Spacious room, super clean bathroom and super cozy comfortable bed. Buffet breakfast was super delicious, a wide array of food to choose from. Hotel has the best location in KK City. Shops, entertainment outlets and restaurants are all walking distance. My family and i had a pleasant stay in this hotel and we hoped that the hotel management and their teams will maintain their effort in keeping the outstanding services in this hotel. Thank you again for the warm hospitality provided to us throughout our stay here.

Strategic location!”

One of the best hotel, the room is clean and tidy. Good breakfast buffet located at the roof level overlooking the sea view. Hotel location is very strategic near the famous market, pasar malam and lots of kedai makan nearby.

Total satisfactory”

Locations - city centre, waterfront, nightmarkets. 15 mins car ride. Breakfast - High quality breakfast with alot of varieties. Staffs - Proffesional and friendly. Overall, worth the price paid. Cons - no fridge in room.

Neat and Nice”

I'd stayed 3 times at Klagen and I'm always impressed with the level of cleanliness and kind staff. Its well situated around shopping areas and eateries. The only way Klagen can improve further is by doing a little touch up on its exterior outlook :-D. My friends who were initially taken aback with the exterior were eventually surprised at the interior and the level of cleanliness.

3 star.. =)”

The pros 1. Location is awesome.. very near to market, sea & seafood stall (ikan bakar) 2. Clean! Toilet & room very clean. 3. Parking.. easy to park.. has parking lot.. Cons(need improvement) 1. Food.. average.. 2. Signage.. very confused (for example at level 7) the room should be on the right building, but actual is on the left building.. Cons

All in all a good choice however I was disappointed in a couple of things”

Good location, good value for money, good breakfast buffet. Our room had long black hair from previous guest on both nights of stay. I can only guess that the floors are not vacuumed. We stayed in a Courtyard room. I imagined this meant a room with a window looking out onto courtyard. Instead our window looked out onto the internal hallway. We received welcome drink vouchers. Can I suggest you offer a couple of drink options rather than only orange cordial??

So kind receptionist and good location ”

We stayed here for two nyts. And last of one nyt, we just went there directly around 3am without booking because we missed airplanes. But the receptionist was so kind even we arrived so late nyt. Ive been another two hotel near airport that staff just said ‘we were already full booking’ with annoying face... anyway the room was so clean even other guests were little noisy ..iill book again if i go Kotakinabalu again :)

Owesome, beyond our expectation, value for money 比想像中的更好”

We feel home with Klagan after few night stays, it’s the most convenient place to grab car, foods, shopping for everything and laundry our clothes with just few steps away only. Staffs are friendly. Will book Klagan again if we visit KK in the future!

Very good”

Located in the middle of Kota Kinabalu, everything are just around you. Clean room but I think it can be improved. Centre Point KK is just next to the hotel. Restaurants and fast foods are all nearby. Seafood heaven I must say if you are in Kota Kinabalu. Nice view from the hotel restaurant at 11 floor. Breakfast is also OK here but can be improved

Very nicr staff”

Thank you to all who helped made the trip enjoyable. Kudos to Klagan staff for their utmost cooperation in allowing us to check in early, as our booked flight was cancelled and we had to fly to BKI early morning. By 10.30am, we were checked in and my elderly mum managed to rest well. Thank you. Food was good. We ordered room service that arrived promptly and still steaming hot. Breakfast spread was huge. My third time with Klagan Warisan Square and will definitely be there again in the future.

Good for shoppers and city hunters”

Location very good. Can just walk to plentiful surrounding seafood restaurants, convenience stores (7-eleven and Orange), night markets, malls and bars. Room was ok with modern TVs and WIFI. No fridge. The furnitures maybe old/rusty. (Our bathroom sliding door is jerky but still worked when slide slowly). Price is economy (MYR 200++ from Agoda for family room) as compare to location. The buffet breakfast at roof level is astounding with the ocean view. 10++ choices of food and 6 choices of beverages. Very tasty local varieties. Excellent economy stay for Sabah shoppers.

Comfortable stay”

This is my second time staying in this hotel. I've got smaller room this time. Ive requested the same kind of room as previously but they said they were fully occupied. I love the location of this hotel, walking distance to many tourists attractions eg filipin market, food stalls, shopping centre etc. Room was clean, bedsheet was clean, they provide prayer mat for muslims. Variety of foods available for breakfast. A very nice and calm sea view while enjoying your morning delicious meal.

Seaview facing room is great”

If you get the seaview facing room then its value for money

Excellent”

Excellent

Excellent”

Excellent

Best view for breakfast ”

Other hotels in Warisan square don’t give free parking and breakfast but similar price with Klagan.