The Klagan Hotel
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8.2
Excellent
6.3% this month
/10
(5113 reviews)See what guests said
See map
9.0
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Parking
Available
  • Vals Bundle Shop30 m
  • Starbucks50 m
  • Times Books & Magazines50 m
  • IT Point90 m
  • Borneo Trading Post110 m
  • The Waterfront120 m
  • Waterfront120 m
  • Centre Point Sabah130 m
  • Shenanigan's130 m
  • Kota Kinabalu City Waterfront150 m
  • Free Wi-Fi

    The Klagan Hotel

    Unit 25 - 28 Ground Floor, Block D, Warisan Square, Jalan Tun Fuad Stephens, Central Business District, Kota Kinabalu, Malaysia, 88000 - See map
    "We are overall satisfied with the big comfy room, and bathroom and ocean view."
    Angie - January 14, 2019
    Exceptional reputation
    Recommended by 94% of guests
    Fantastic breakfast
    83% positive mentions
    • 790 meters to public transportation

    • Located in heart of Kota Kinabalu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    This property is in high demand!

    Booked 241 times | 19 travelers are looking at this property right now

    Property ranking|Compared to 2,156 Kota Kinabalu properties
    See all rankings
    Room comfort score
    8.2/10
    Location score
    9.0/10
    Review score - United States
    8.0/10
    Couples review score
    8.3/10
    Better than
    98
    %
    of Kota Kinabalu properties
    Better than
    97
    %
    of Kota Kinabalu properties
    Better than
    97
    %
    of Kota Kinabalu properties
    Better than
    96
    %
    of Kota Kinabalu properties
    Value for money8.2
    Distance to city center1.00 Km
    Location rating9.0
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport4.6 km

    Rooms available at The Klagan Hotel

    8.2
    Excellent
    Room comfort & quality
    Basic Triple Room
    Basic Triple Room
    ...
    • Room size: 18 m²/194 ft²
    • Shower
    • 3 single beds
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    Atrium
    Atrium
    ...
    • Room size: 32 m²/344 ft²
    • Courtyard view
    • 2 single beds or 1 double b...
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    Superior
    Superior
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Courtyard
    Courtyard
    ...
    • Room size: 18 m²/194 ft²
    • Courtyard view
    • 1 queen bed or 2 single bed...
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    Standard
    Standard
    ...
    • Room size: 18 m²/194 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Courtyard Family Room
    Courtyard Family Room
    ...
    • Room size: 26 m²/280 ft²
    • Courtyard view
    • 3 single beds
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    Deluxe
    Deluxe
    ...
    • Room size: 35 m²/377 ft²
    • Ocean view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Room - Interior view
    Room - Interior view
    ...
    • Shower
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    Superior Room
    Superior Room
    ...
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      Quadruple Room
      Quadruple Room
      ...
        Enter dates to see prices

        What people love about The Klagan Hotel

        • 9.6
          Exceptional
          Location

          "Good location to food and mall and also Philippines market."

          Sherlin

          |

          January 7, 2019

        • 8.4
          Excellent

          "Nice hotel."

          Munirah

          |

          December 13, 2018

        • 8.8
          Excellent
          Location

          "Strategic location."

          Tee C.

          |

          January 2, 2019

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        More about The Klagan Hotel

        More about The Klagan Hotel

        4.4
        Review score

        "Great location at City Centre."

        Olivia

        |

        January 7, 2019

        An overview

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        What they offer

        8.8
        Excellent
        Cleanliness

        "The room (for 3 travellers) are clean and spacious."

        Fong

        |

        November 8, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Announcements

        From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

        Reviews of The Klagan Hotel from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (5113)Booking.com Reviews (824)
        8.2
        /
        10
        Excellent
        6.3% this month
        Cleanliness8.2
        Facilities7.7
        Location9.0
        Room comfort and quality8.2
        Service8.2
        Value for money8.2
        Rating
        9+ Exceptional (847)
        8-9 Excellent (738)
        7-8 Very Good (1041)
        6-7 Good (317)
        <6 Below Expectation (257)
        Time of the year
        Mar - May (766)
        Jun - Aug (921)
        Sep - Nov (706)
        Dec - Feb (807)
        All guests (5113)
        All room types
        All languages

        Show reviews that mention 

        Showing 3200 verified guest comments
        12345
        9.6
        Exceptional
        Abu from Malaysia
        Couple
        Atrium
        Stayed 1 night in July 2019

        Location..! Location! Location! ”

        Perfect for me. Central location. Clean bed. Not spacious for standard rooms but I don't mind. Shower room provides every basic thing you need for, super strong water pressure which make me happy. Breakfast verity a lot to choose from. Nearby philippino market for souvenir, malls, food, mini market etc. Overall I'm happy!

        Reviewed July 14, 2019
        7.6
        Very good
        STELLA from Singapore
        Couple
        Standard
        Stayed 1 night in July 2019

        Clean business hotel near to KK waterfront and seafood restaurants”

        Not a big room but just nice for 2 person. Bathroom is small and water will splash out when shower as there is no door. Hot water not constant. Bed is comfortable with clean bed linen. Breakfast spread is good. Cons will be hotel is near to airport and can hear the aeroplane fly over the hotel. Can be quite noisy if you are a light sleeper. We were given the same floor as the function rooms and very near. Very noisy when people are out at the foyer for food and during clearing. Avoid 7th floor is possible. Overall OK for one night stay.

        Reviewed July 20, 2019
        9.6
        Exceptional
        Abu from Malaysia
        Couple
        Standard
        Stayed 1 night in July 2019

        Central location with so much to offer!”

        Central, modern, planty of parking, My fav of this hotel. Restroom with good water pressure! Eventhough standard room abit small but not im OK with the size. Breakfast spread a lot to choose from. Overall I will choose this hotel again and again if the hotel maintain from their services and cleanliness.

        Reviewed July 10, 2019
        8.0
        Excellent
        sewarddy from Brunei Darussalam
        Family with young children
        Atrium
        Stayed 1 night in July 2019

        Pleasant stay. Staffs helpful.”

        Shops, eateries everywhere. Very fast checkin. But foundout they forgot to give towels. Have to call twice and wait 30 mins for the towel. Room far from lifts. Friendly staffs at counter.

        Reviewed July 23, 2019
        8.4
        Excellent
        Wannaporn from Thailand
        Group
        Standard
        Stayed 1 night in July 2019

        Good location breakfast is so so few options of meat”

        Good location , many restaurant and convenient store nearby, the drainer in shower room need to be fixed, breakfast was so so and has few option of meat but omelette was good though.

        Reviewed July 20, 2019
        9.6
        Exceptional
        wan from Malaysia
        Business traveler
        Atrium
        Stayed 2 nights in May 2019

        Value for money, in the heart of water front attraction”

        First time stay at this hotel. Fast check in, spacious room with really comfortable bed. The hotel is close to water front bar, with many restaurants and massage shop around. Will stay again for next visit

        Reviewed June 02, 2019
        8.4
        Excellent
        Angelina from Malaysia
        Couple
        Standard
        Stayed 1 night in May 2019

        Heart of the city”

        Overall stay was decent, although the check in time stated was 3 p.m., but the staff did let us check in early, room was clean and the bed is very comfortable to sleep on, that is a bonus point from me. Apart from the going-on process which is a little noisy, overall, i am satisfied with my stay here. Would suggest the hotel to provide other complimentary drink rather than cordial drink to show that they are sincere in providing a welcoming drink for us. Calling for grab is a breeze as it's the heart of the city, getting food around the area seems fine too. As it stated in the center of the city, you would expect to pay a little more than the other hotels.

        Reviewed May 12, 2019
        8.0
        Excellent
        Teoh from Malaysia
        Family with young children
        Atrium
        Stayed 1 night in May 2019

        Very good”

        Very convenient location in the city. Need to call maintenance to repair some of the basic amenity i.e. lights, air-con temperature, broken toilet seat cover etc. which the maintenance attended to promptly. Overall a good stay.

        Reviewed May 10, 2019
        10.0
        Exceptional
        Hazlinna from Malaysia
        Family with young children
        Standard
        Stayed 1 night in February 2019

        Awesome stay”

        This hotel is superb and staff is also honest. I've accidentally left my things and they kept it for me. I was given an upgraded room upon check-in too. Can just walk to Philippines market, I will stay here again.

        Reviewed May 06, 2019
        8.4
        Excellent
        Suzalinna from Malaysia
        Group
        Courtyard Family Room
        Stayed 1 night in April 2019

        Central location”

        Located right next to Centre Point Mall, and close to all the touristy places in KK city. Staff during check in was friendly and informative. Room was clean and well furnished. We enjoyed the buffet breakfast. definitely worth staying and will repeat next time we in KK.

        Reviewed May 02, 2019
        10.0
        Exceptional
        Wong from Malaysia
        Family with teens
        Courtyard Family Room
        Stayed 2 nights in June 2019

        Value for money in a great location”

        The hotel is located in a very strategic area. It is situated in the central business district near restaurants, 24 hour convenience stores and right opposite a shopping complex. The Hard Rock Cafe is just down the road. The Filipino market and wet market are just a stone's throw away. The Gaya Sunday market is within walking distance. If any place is too far for walking, Grab cars are easily available and the Grabs arrive even before you know it. The triple sharing room we occupied had 3 nice single beds, was extremely clean, smelt fresh, had coffee/tea making facilities and an iron with a proper ironing board and the bathroom had adequate toilettries. The receptionists, housekeeping ladies and concierge were so friendly and efficient. We felt so at home that we were sad to leave for home. And the hotel rates are amazingly reasonable. We will definitely visit again.

        Reviewed July 04, 2019
        6.0
        siti from Malaysia
        Family with young children
        Atrium
        Stayed 1 night in July 2019

        Good Stay”

        Overall i enjoy my stay. Breakfast is good. I got room with no window. Quiet weird at the first time enter the room. Luckily able to slept well through all night. Friendly staff. Parking area not connected directly to the hotel lobby. Need to walk outside and felt quite scary when you walk late night. But overall is good stay.

        Reviewed July 04, 2019
        7.6
        Very good
        Michael from Singapore
        Solo traveler
        Atrium
        Stayed 2 nights in June 2019

        Dissappointed for providing a smoking room when I had specified for non-smoking.”

        Room: 844 Date: Chk/in- 26/06/2019 Chk/Out- 28/06/2019 Room: View is like some corridor. Feels unsafe people can walk through the barricade and peek through my window. Smoking floor. Had requested for a non-smoking room upon booking the room via Agoda.com and yet upon check in, the front office staff (Syanti) advised that there is no non-smoking room left. She did not offer or upgrade me to the next non-smoking room since it was their fault. I would have loved that if they could not provide a non-smoking room they could just say that in the first place upon booking, then I can book other hotels which has one. Breakfast: Provided in most bookings and it was okay. Location: Very good. Near to the night pubs, Hard Rock cafe & the filipino market.

        Reviewed July 03, 2019
        8.4
        Excellent
        AMAL from Malaysia
        Family with young children
        Standard
        Stayed 1 night in April 2019

        Strategic location.”

        Location nearby Dataran Todak (about 5min walking distance). Parking lot provided inside the building. Will definitely recommend to friends.

        Reviewed July 13, 2019
        10.0
        Exceptional
        Atiqah from Malaysia
        Family with young children
        Deluxe
        Stayed 3 nights in March 2019

        Value for money”

        Value for money, variety of foods for bfast, the only cons far from jetty, okay if you don't have children, but if you have children with you, just take a grab to go to jetty😂😂 I love my room because I got seaview.

        Reviewed April 04, 2019
        10.0
        Exceptional
        Adrian from Malaysia
        Family with teens
        Courtyard Family Room
        Stayed 1 night in March 2019

        Superb 3 Star Hotel In KK City”

        Stayed in a Courtyard Family Room, 7th floor. Hotel receptionists was fast and friendly. Spacious room, super clean bathroom and super cozy comfortable bed. Buffet breakfast was super delicious, a wide array of food to choose from. Hotel has the best location in KK City. Shops, entertainment outlets and restaurants are all walking distance. My family and i had a pleasant stay in this hotel and we hoped that the hotel management and their teams will maintain their effort in keeping the outstanding services in this hotel. Thank you again for the warm hospitality provided to us throughout our stay here.

        Reviewed March 30, 2019
        8.8
        Excellent
        Norfarhana from Malaysia
        Family with young children
        Courtyard
        Stayed 1 night in February 2019

        Strategic location!”

        One of the best hotel, the room is clean and tidy. Good breakfast buffet located at the roof level overlooking the sea view. Hotel location is very strategic near the famous market, pasar malam and lots of kedai makan nearby.

        Reviewed March 18, 2019
        10.0
        Exceptional
        Chan from Malaysia
        Group
        Courtyard Family Room
        Stayed 3 nights in March 2019

        Total satisfactory”

        Locations - city centre, waterfront, nightmarkets. 15 mins car ride. Breakfast - High quality breakfast with alot of varieties. Staffs - Proffesional and friendly. Overall, worth the price paid. Cons - no fridge in room.

        Reviewed March 14, 2019
        9.2
        Exceptional
        Mohamed from Singapore
        Solo traveler
        Atrium
        Stayed 1 night in February 2019

        Neat and Nice”

        I'd stayed 3 times at Klagen and I'm always impressed with the level of cleanliness and kind staff. Its well situated around shopping areas and eateries. The only way Klagen can improve further is by doing a little touch up on its exterior outlook :-D. My friends who were initially taken aback with the exterior were eventually surprised at the interior and the level of cleanliness.

        Reviewed February 07, 2019
        8.0
        Excellent
        Muhammad from Malaysia
        Couple
        Standard
        Stayed 1 night in January 2019

        3 star.. =)”

        The pros 1. Location is awesome.. very near to market, sea & seafood stall (ikan bakar) 2. Clean! Toilet & room very clean. 3. Parking.. easy to park.. has parking lot.. Cons(need improvement) 1. Food.. average.. 2. Signage.. very confused (for example at level 7) the room should be on the right building, but actual is on the left building.. Cons

        Reviewed February 05, 2019
        12345
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        The Klagan Hotel
        |Excellent 8.2
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        • Exceptional location
        • Night Market
        • South Bus Terminal is within 0.8 km