18 Nov 2018
Sunday
19 Nov 2018
Monday
2 adults, 0 children
1 room
"Excellent service"
Ammar
|
April 17, 2018
![Swimming pool [outdoor] The Klagan Regency Hotel](http://pix10.agoda.net/hotelImages/108192/-1/7a5b6f3ff54b81c126a9db9246f49fa5.jpg?s=1024x768)
See map
Very good
Location
7.3
Removed from saved list
What guests are saying:
Strategik
Value for money. A nice place to stay. Good staff service. Overall its quiet okey except the bathtub.
alliswell
Requested a cot for my 3year kid and it's FOC.
The staff were nice.
Spacious room (standard deluxe) for our small family(2 adults, 2 toddlers).
Look forward to stay here again.
Very satisfied
Nice staff, walking distance to shopping mall, free parking (with deposits), varieties of food for breakfast.
the stay was good. our room.was near to swimming pool. the food was various. only that the safety box was not functioning. we complained but no action taken.
Nothing to complaint. The Only thing is I saw some hair at the floor at a very obvious place in room.
The Klagan Regency Hotel
What's nearby?
From 2015 reviewsSee what guests said
7.4
/
10
Very good service
7.6
Recommended by 83% of guests
| Value for money | 7.4 |
| Distance to city center | 10 km |
| Location rating | 7.3 |
| Nearest airport | Kota Kinabalu International Airport (BKI) |
| Distance to airport | 13.3 km |
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Bar
Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Last booked 10 hours ago
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Suite
...
- Room size: 65 m²/700 ft²
- City view
- 1 king bed
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Standard Room
...
- Room size: 32 m²/344 ft²
- City view
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Superior
...
- Room size: 32 m²/344 ft²
- City view
- 1 single bed
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Deluxe - King Bed
...
- Room size: 39 m²/420 ft²
- City view
- 1 king bed
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Superior - King Bed
...
- Room size: 32 m²/344 ft²
- City view
- 1 king bed
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See photos and details
Deluxe Twin Bed
...
- Room size: 39 m²/420 ft²
- City view
- 2 single beds
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Superior Twin Room
...
- Room size: 32 m²/344 ft²
- City view
- 2 single beds
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Deluxe Single
...
- Bathtub
- 1 sofa bed
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Deluxe Room
...
- Bathtub
- 1 single bed
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Superior Single
...
- Bathtub
- 1 sofa bed
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Have a question for The Klagan Regency Hotel?
What people love about the property
"The staff were nice."
Mohammad S.
|
December 17, 2017
"Very convenient"
roman
|
December 10, 2017
"Location wise is good enough for it near with 1 Borneo Mall."
wan A.
|
October 16, 2017
Compare to other recommended properties
 The Klagan Regency Hotel | Best value!  |  |  | |
| Guest rating | Very good 2015 reviews 7.4 Location 7.3 | Very good 4374 reviews 7.5 Location 7.6 | Very good 836 reviews 7.0 Location 7.4 | Good 2975 reviews 6.9 Location 7.5 |
| Neighborhood | 1 Borneo | 1 Borneo | Central Business District | 1 Borneo |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
"Staff are very nice and friendly."
M T.
|
December 29, 2017
An overview
The Klagan Regency Hotel is part of the 1Borneo Hypermall, set to become the largest lifestyle shopping mall in the area. All rooms come with a flat screen TV and internet access. The hotel also caters to corporate travelers by offering a business center, three meeting rooms and a boardroom.
With its convenient location, the hotel offers easy access to the city's must-see tourist destinations. Shopping malls, street market, and handicraft market are just nearby the hotel. Additionally, the guests can enjoy exploring Kinabalu National Park, a World Heritage site in Sabah just 90 kilometers from the hotel. The hotel is also popular with visitors opted to climb the magnificent Mount Kinabalu.
Enjoy fusion cuisine at the hotel restaurants or choose to dine in the comfort of your own room 24-hours a day. Maintaining high standards at all levels, The Klagan Regency Hotel will definitely make your stay a good one.
With its convenient location, the hotel offers easy access to the city's must-see tourist destinations. Shopping malls, street market, and handicraft market are just nearby the hotel. Additionally, the guests can enjoy exploring Kinabalu National Park, a World Heritage site in Sabah just 90 kilometers from the hotel. The hotel is also popular with visitors opted to climb the magnificent Mount Kinabalu.
Enjoy fusion cuisine at the hotel restaurants or choose to dine in the comfort of your own room 24-hours a day. Maintaining high standards at all levels, The Klagan Regency Hotel will definitely make your stay a good one.
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Nearest essentials
Airports
Kota Kinabalu International Airport (BKI)
13.3 km
Kudat Airport (KUD)
124.9 km
Public transportation
North Bus Terminal
4.5 km
South Bus Terminal
9.7 km
Shopping
Suria Sabah
7.8 km
Hospital or clinic
Hospital Wanita Dan Kanak-Kanak Sabah
2.6 km
Convenience store
Orange 24 Hours
20 m
Cash withdrawal
ATM on-site
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
"Helpful & friendly staff."
Dk S.
|
March 5, 2018
Languages spoken
- English
- Chinese [Mandarin]
- Chinese [Cantonese]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Dart board
- Spa
- Swimming pool [outdoor]
- Fitness center
- Swimming pool [indoor]
- Tours
Dining, drinking, and snacking
- Bar
- Restaurant [halal]
- Room service
- Coffee shop
- Restaurants
Services and conveniences
- Cash withdrawal
- Laundry service
- Shops
- Concierge
- Luggage storage
- Smoking area
- Daily housekeeping
- Safety deposit boxes
- Dry cleaning
- Salon
For the kids
- Babysitting service
- Kids club
- Swimming pool [kids]
Access
- Check-in/out [express]
- Elevator
- Pets allowed
- Check-in/out [private]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Car park [charges apply]
- Car park [on-site]
- Taxi service
- Car park [nearby]
- Rental car
- Valet parking
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What's nearby
Most popular landmarks
- Kota Kinabalu City Mosque - 7.91 km
- Gaya Street Sunday Market - 8.17 km
- Atkinson Clock Tower - 8.17 km
- Night Market - 8.73 km
- Sabah State Museum - 10.42 km
- Mari Mari Cultural Village - 10.69 km
- Tanjung Aru Beach - 13.35 km
- Manukan Island - 15.11 km
- Tunku Abdul Rahman Marine Park - 15.86 km
Closest landmarks
- Hypermall - 20 m
- 1Borneo Hypermall - 190 m
- One Borneo Hypermall - 260 m
- University Malaysia Sabah - 820 m
- Sabah University of Malaysia Kota Kinabalu - 1.17 km
- Oceanus Waterfront Mall - 3.9 km
- Handicraft Market - 3.93 km
- Larry & Vince Farmstay - 4.21 km
- Kota Kinabalu Japanese Cemetery - 4.89 km
- Kokol Hill - 4.91 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib may be requested directly from the property. |
Children 2-12 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 03:00 PM
Check-out until: 12:00 PM
Getting around
Distance from city center: 10 km
Travel time to airport (minutes): 25
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 19
Number of restaurants: 1
Number of rooms : 269
Year property opened: 2008
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (2015)Booking.com Reviews (327)
7.4
/
10
Very good
Provided by verified guests of 
All languages
All guests (2015)
All room types
Showing 1621 verified guest comments
12345
6.0
Thambirajan from Malaysia
Business traveler
Superior - King Bed
Stayed 4 nights in November 2018
Above average”
Suited for tourist. Dissapointed with the breakfast menu and quality. Though staff were very pleasant.
Reviewed November 17, 2018
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8.0
Excellent
Liew from Malaysia
Couple
Superior - King Bed
Stayed 2 nights in November 2018
Very good”
-Some dirt on blanket and bedsheet
-Hair dryer isnt in room, requested one but not functioning
-My room is hot from afternoon to evening (facing west side), Maybe curtain isnt thick enough. Aircon isnt that cold eventhough I set at lowest temperature. Night time is okay
-The floor got wet after shower
-Need to change away the old curtain in the bathroom, looks dirty
Reviewed November 12, 2018
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10.0
Exceptional
Logamalar from Malaysia
Solo traveler
Superior - King Bed
Stayed 2 nights in September 2018
The best Guiness Draught in Kota Kinabalu”
Had few pints of Guiness Stout on draught after so long. It was fresh with an amazing deal of 5 pints.
Motorcycle friendly as well. Let let you park in-front of the lobby
Reviewed October 16, 2018
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7.2
Very good
Faizan from Malaysia
Couple
Deluxe - King Bed
Stayed 1 night in October 2018
Cleanliness toilet ”
When I bath i can see the floor a bit dirty plus the mosaic cracked. The bathtub also got a bit mossy.
Reviewed October 10, 2018
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4.4
Phoon from Malaysia
Couple
Superior - King Bed
Stayed 1 night in October 2018
very poor of cleanliness”
the toilet very dirty, the bedsheet smelly and the room also smelly
Reviewed October 06, 2018
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8.0
Excellent
mazlan from Malaysia
Family with young children
Superior - King Bed
Stayed 2 nights in September 2018
nice stay this time around”
i somehow happy with my stay this time around, as compared to the previous one. main reason - the aircond! last time, even after numerous complaint, they dont fixed the problem (aircon not functioning). this time, somehow, they fixed it by not have to come to the room, just probably by switching on some switch, and the aircon cooled again!
Reviewed October 01, 2018
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10.0
Exceptional
Peng from Malaysia
Family with young children
Superior - King Bed
Stayed 1 night in September 2018
Great place for family with kids”
You have everything nearby the hotel: swimming pool, shopping mall, ATM, food, supermarket. Strategic hotel address.
Reviewed October 01, 2018
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10.0
Exceptional
Audrey from Malaysia
Couple
Deluxe - King Bed
Stayed 1 night in September 2018
Good”
Love it but somehow the hotel screwed up my reservation. I booked for a deluxe king bed where there will bath tub included but to our dismay, the ours is without a bathtub whereby it is clearly stated in the description that bathtub and shower are included. Overall, it was a great stay.
Reviewed September 30, 2018
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8.0
Excellent
Nazatul from Malaysia
Couple
Deluxe - King Bed
Stayed 2 nights in September 2018
Beautiful Hotel ”
Overall is good, just must improve and service the air conditioner.
Reviewed September 24, 2018
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6.4
Good
mazlan from Malaysia
Family with young children
Deluxe - King Bed
Stayed 2 nights in September 2018
Aircond not working, and maintenance personnel does not turn up”
The hotel should be okay to stay... however it got spoiled by the faulty aircond. Few call to the receptionist they keep saying maintenance crew will come to fix it but to no avail.
Reviewed September 18, 2018
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8.0
Excellent
atikah from Malaysia
Business traveler
Stayed 2 nights in March 2018
Very good”
great location but sometime heavy traffic
Reviewed September 13, 2018
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7.6
Very good
Sze from Malaysia
Business traveler
Superior - King Bed
Stayed 1 night in September 2018
Very good”
It is next to the mall.
Reviewed September 10, 2018
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10.0
Exceptional
muhd from Malaysia
Family with young children
Superior - King Bed
Stayed 1 night in October 2017
Exceptional”
give more dscount..hahaa
Reviewed September 05, 2018
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8.0
Excellent
norsuhaila from Malaysia
Family with young children
Superior - King Bed
Stayed 1 night in August 2017
best”
nice
Reviewed August 30, 2018
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4.0
PANG from Malaysia
Solo traveler
Deluxe - King Bed
Stayed 2 nights in August 2018
not valuable for the price ”
ALL of the pillows provided in the room are STINK and the hairdryer was not working. the floor has cracks and stains. overall the stay was just mehh
Reviewed August 30, 2018
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9.6
Exceptional
Neil from United Kingdom
Family with young children
Superior - King Bed
Stayed 1 night in August 2018
Relaxing”
A great stay here so handy for shops and for the main road
Reviewed August 30, 2018
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9.6
Exceptional
Sakilah from Malaysia
Business traveler
Superior - King Bed
Stayed 1 night in August 2018
I really like the toilet. ”
Just a toilet need change the tiles rough type bcoz is very slippery and my colleague fall down at toilet.
Reviewed August 28, 2018
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8.4
Excellent
Ryan from Malaysia
Couple
Superior - King Bed
Stayed 1 night in August 2018
Overall is awesome ”
The only problem is parking problem。
Reviewed August 26, 2018
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3.2
Lim from Singapore
Couple
Superior - King Bed
Stayed 5 nights in August 2018
Little cockroaches can be found on a daily basis. Bad Wi-Fi. Regular miscommunication from staff.”
On top of cleanliness and Wi-fi issue, we ask if its easy to get a taxi or grab the next morning at 6am for our flight at 8am. They assure us it’s not a problem. On the day itself, they say it’s difficult to get at 6am and there’s nothing they can do for us. We almost miss our flight but luckily we manage to get a driver ourself after trying different app and making calls ourselves 30mins.
Reviewed August 23, 2018
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8.0
Excellent
See from Malaysia
Business traveler
Superior - King Bed
Stayed 2 nights in February 2018
best value for money in 1Borneo area in KK”
good for business traveller if you are renting a car. Close proximity to KKIP.
Reviewed August 06, 2018
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