The Klagan Regency Hotel

4 stars out of 5
TB-00-01, 1Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450

Located in 1Borneo Hypermall, The Klagan Regency Hotel offers direct access to over 300 shops, a rooftop terrace with city views, and unique dining. Ideal for travelers seeking modern comfort and urban exploration. The Klagan Regency, in Kota Kinabalu's 1Borneo lifestyle hub, offers travelers easy access to shopping, dining, and entertainment. Relax in air-conditioned rooms with free Wi-Fi and enjoy city or mountain views. Amenities include an on-site restaurant, bar, indoor pool, and proximity to One Borneo Hypermall and attractions like the Marine Aquarium and Museum, blending comfort and adventure for a memorable stay. [Some content may be Generative AI assisted. Inaccuracies may occur.]

Highlights

Hygiene Plus

Check-in [24-hour]

Great Breakfast

Great View

Great food & dining

Facilities

Free Wi-Fi

Swimming pool

Front desk [24-hour]

Fitness center

Restaurant

Bar

Pool (kids)

Luggage storage

This property is in high demand!

43 travelers have booked today.

Service 8.8
Facilities 8.7
Value for money 8.7
Cleanliness 8.6

Based on 8,251 verified reviews

Service

8.8

Facilities

8.7

Value for money

8.7

Cleanliness

8.6

Location

8.5

Room comfort and qua...

7.5

See map

8.5Excellent

Location rating score

Excellent location
Exceptional for walking
More details on walking
Walkable places
One Borneo Hypermall
130 m
1Borneo
130 m
Popular landmarks
Signal Hill Observatory Platform
7.8 km
Kota Kinabalu City Mosque
7.9 km
Poring Hot Springs
7.9 km
Gaya Street Sunday Market
8.2 km
Night Market
8.7 km
Closest landmarks
UMS Logo
650 m
Pusat Rawatan Warga (UMS)
720 m
roundabout
990 m
Faculty of Science and Natural Resources Lake
1.0 km
Marine Aquarium and Museum
1.1 km

Good to know

Value for money8.7
Distance to city center10 km
Location rating8.5
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport15.2 km

Rooms available at The Klagan Regency Hotel

Very good
Room comfort & quality

7.5

Superior - King Bed
...
  • Room size: 32 m²/344 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 39 m²/420 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior Twin Bed
...
  • Room size: 32 m²/344 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Suite
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe - King Bed
...
  • Room size: 39 m²/420 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 32 m²/344 ft²
  • Smoking allowed
  • 1 king bed
Enter dates to see prices
Standard Room No Window
...
  • Room size: 32 m²/344 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 39 m²/420 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 32 m²/344 ft²
  • Smoking allowed
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 39 m²/420 ft²
  • Smoking allowed
  • 1 king bed
Enter dates to see prices

Frequently asked questions

The Klagan Regency Hotel offers connecting rooms for visitors who would like to stay connected to their friends or loved ones with accessible doors between rooms. You can find the connecting room information by hovering over "See all room facilities" in the room selection which may be exclusive to selected numbers of room only.

Start your holiday with The Klagan Regency Hotel's accessible cuisine and dining options which includes an array of options such as International cuisine, Asian cuisine,and Buffet in restaurant for you to decide on.

While on holiday with your loved ones, your children can also experience the fun in sports and recreation facilities offered at The Klagan Regency Hotel such as kids pool.

The average travel time to get from The Klagan Regency Hotel to the airport is 25 minutes, but please bear in mind that the travel time may fluctuate based on traffic, weather conditions, and time of day.

While lounging at The Klagan Regency Hotel, begin your trip by visiting the nearest destinations that are within walking distance to the property which include 1Borneo and One Borneo Hypermall.

The Klagan Regency Hotel was built in 2008.

The Klagan Regency Hotel accepts up to 3, with payment card options such as American Express, MasterCard, and Visa.

Verified solo travelers that have stayed at this property have given The Klagan Regency Hotel an average rating of 8.5. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

The Klagan Regency Hotel is located within 1 Borneo, which makes it suitably close to natural sights including Kota Kinabalu Wetland Centre.

More about The Klagan Regency Hotel

More about The Klagan Regency Hotel

Experience Luxury and Convenience at The Klagan Regency Hotel

Located in the vibrant city of Kota Kinabalu, Malaysia, The Klagan Regency Hotel offers a luxurious and convenient stay for both business and leisure travelers. With its prime location just 10 km from the city center, guests can easily explore the city's attractions, shopping malls, and vibrant nightlife. The hotel's modern design and warm hospitality create a welcoming atmosphere, making it the perfect choice for a memorable stay in Kota Kinabalu. Check-in at The Klagan Regency Hotel begins at 03:00 PM, allowing guests to settle in and start their vacation or business trip at their own pace. The hotel's efficient check-in process ensures a smooth and hassle-free arrival experience. For those with early morning flights, the hotel's check-out time is set at 12:00 PM, providing ample time to pack up and prepare for departure. The Klagan Regency Hotel boasts 269 well-appointed rooms, each designed with comfort and style in mind. Whether you choose a Deluxe Room, Premier Room, or Suite, you can expect modern amenities, elegant furnishings, and breathtaking views of the city or the hotel's lush surroundings. The spacious rooms provide a tranquil retreat after a day of exploring the city or attending business meetings. Families traveling with children will appreciate the hotel's child policy, which allows children between the ages of 0 to 12 to stay free of charge, making it an ideal choice for a family vacation.

Unwind and Indulge in Exciting Entertainment Facilities at The Klagan Regency Hotel

At The Klagan Regency Hotel, we understand the importance of providing our guests with a range of entertainment options to enhance their stay. Whether you're looking to relax, socialize, or indulge in some retail therapy, our hotel has it all. Step into our vibrant shops and explore a variety of retail options. From fashion boutiques to local crafts and souvenirs, our gift/souvenir shop offers a delightful shopping experience. Take home a piece of Malaysia's rich culture and heritage as you browse through the unique items. After a day of exploring the city, head over to our stylish bar for a refreshing drink. Unwind in the cozy ambiance as you sip on expertly crafted cocktails or enjoy a glass of fine wine. Our friendly staff will ensure that your evening is filled with relaxation and enjoyment. For those seeking a place to gather and connect with fellow travelers, our shared lounge/TV area is the perfect spot. Sink into plush sofas and catch up on your favorite shows or engage in lively conversations with other guests. It's a great opportunity to make new friends and create lasting memories. With its array of entertainment facilities, The Klagan Regency Hotel guarantees an unforgettable stay filled with relaxation, fun, and convenience. Book your stay with us and experience the best of Kota Kinabalu's vibrant entertainment scene.

Unwind and Stay Active at The Klagan Regency Hotel's Impressive Sports Facilities

At The Klagan Regency Hotel in Kota Kinabalu, Malaysia, guests can enjoy a wide range of sports facilities to stay active and unwind during their stay. The hotel boasts both an indoor and outdoor pool, perfect for a refreshing swim or lounging under the sun. Whether you prefer to swim laps or simply relax by the poolside, these pristine pools offer a tranquil oasis for guests to rejuvenate. For fitness enthusiasts, The Klagan Regency Hotel features a state-of-the-art fitness center equipped with modern exercise equipment. Whether you're looking to maintain your fitness routine or kickstart a new one, this fully-equipped gym provides a variety of machines and weights to cater to all fitness levels. Stay motivated and work up a sweat while enjoying the hotel's vibrant atmosphere. In addition to the pools and fitness center, The Klagan Regency Hotel also offers a dart board for guests to engage in friendly competitions. Gather with friends or family and showcase your dart-throwing skills in a casual and enjoyable setting. This recreational activity is a great way to bond and create lasting memories during your stay at the hotel. With its impressive sports facilities, The Klagan Regency Hotel ensures that guests have ample opportunities to relax, stay active, and have fun during their stay. Whether you're looking to take a dip in the pool, work out at the fitness center, or engage in a friendly game of darts, this hotel has something for everyone.

Convenience Facilities at The Klagan Regency Hotel

The Klagan Regency Hotel in Kota Kinabalu, Malaysia, offers a range of convenient facilities to ensure a comfortable and hassle-free stay for its guests. With services like laundry service and daily housekeeping, guests can rest assured that their laundry needs will be taken care of, and their rooms will be kept clean and tidy throughout their stay. For those who prefer to dine in the comfort of their rooms, the hotel provides excellent room service, allowing guests to enjoy delicious meals without having to leave their rooms. Additionally, the hotel offers express check-in/check-out services, ensuring a smooth and efficient arrival and departure process. To ensure the safety and security of its guests, The Klagan Regency Hotel provides safety deposit boxes for storing valuable items. The hotel also has a concierge desk to assist guests with any inquiries or arrangements they may need during their stay. For guests who need to stay connected, Wi-Fi is available in both public areas and all rooms, allowing them to easily access the internet and stay connected with friends and family. Furthermore, the hotel has a designated smoking area for guests who smoke. To cater to the needs of its guests, The Klagan Regency Hotel features a convenience store on-site. This is perfect for those who may need to purchase last-minute essentials or snacks. Additionally, the hotel offers luggage storage facilities, providing a convenient solution for guests who arrive early or have late departures. With its comprehensive range of convenience facilities, The Klagan Regency Hotel ensures that guests have everything they need for a comfortable and enjoyable stay.

Convenient Transport Facilities at The Klagan Regency Hotel

At The Klagan Regency Hotel, guests can enjoy a range of convenient transport facilities that make exploring Kota Kinabalu a breeze. The hotel offers a variety of tours that allow guests to discover the city's vibrant culture, breathtaking natural landscapes, and rich wildlife. Whether you're interested in exploring the nearby islands, embarking on a jungle adventure, or experiencing the local cuisine, the hotel's tour services can cater to your preferences and ensure a memorable stay. For those traveling with their own vehicles, The Klagan Regency Hotel provides a spacious and secure car park onsite. This facility offers peace of mind to guests who prefer to drive, knowing that their vehicles are safely parked within the hotel premises. Please note that car park charges are applied. If you prefer to leave the driving to someone else, the hotel also offers a convenient car hire service. This allows guests to easily rent a vehicle and explore Kota Kinabalu at their own pace. Additionally, the hotel provides a reliable taxi service, making it effortless to navigate the city and visit popular attractions without the hassle of finding parking or dealing with public transportation. With these transport facilities at your disposal, The Klagan Regency Hotel ensures that your stay in Kota Kinabalu is both comfortable and convenient.

Modern and Comfortable Room Facilities at The Klagan Regency Hotel

Experience a delightful stay at The Klagan Regency Hotel, where modern and comfortable room facilities await you. Each room is equipped with air conditioning, ensuring a cool and refreshing atmosphere throughout your stay. Slip into a cozy bathrobe provided in your room, allowing you to relax and unwind after a long day of exploring Kota Kinabalu. Stay connected with the world as you enjoy complimentary access to a daily newspaper, keeping you updated on the latest news and events. Get ready in style with the convenience of a hair dryer, allowing you to effortlessly style your hair before heading out. Entertainment is at your fingertips with a television featuring satellite/cable TV channels, providing a wide range of shows and movies for your enjoyment. Quench your thirst with refreshments from the mini bar, stocked with a variety of beverages. Keep your snacks and drinks chilled in the refrigerator, ensuring you have everything you need at your convenience. With these exceptional room facilities, The Klagan Regency Hotel offers a comfortable and enjoyable stay for all guests.

Indulge in a Culinary Delight at The Klagan Regency Hotel

At The Klagan Regency Hotel, dining is an experience to savor. With a range of dining facilities available, guests can indulge in a culinary delight throughout their stay. The hotel features a coffee shop, perfect for a quick caffeine fix or a leisurely afternoon tea. The cozy ambiance and aromatic brews create a delightful setting to unwind and catch up with friends or colleagues. For a more formal dining experience, guests can visit the hotel's restaurant, where a delectable array of international and local cuisines await. From tantalizing seafood dishes to flavorful curries, the restaurant offers a diverse menu that caters to all taste buds. The attentive staff ensures a memorable dining experience, whether it's a romantic dinner for two or a celebratory gathering with friends and family. In addition to the coffee shop and restaurant, The Klagan Regency Hotel also offers room service, allowing guests to enjoy a delicious meal in the comfort of their own room. With a menu that features a variety of options, guests can satisfy their cravings anytime, day or night. The hotel's daily housekeeping ensures that the dining experience is always accompanied by a clean and inviting atmosphere. To cater to the diverse needs of its guests, The Klagan Regency Hotel also boasts a halal restaurant. With a commitment to providing halal-certified meals, guests can savor the flavors of Malaysia with peace of mind. The hotel's breakfast buffet offers a wide selection of dishes, including a continental breakfast spread that is sure to energize guests for the day ahead. Whether you prefer a hearty meal or a light start to the morning, the breakfast buffet has something for everyone. Indulge in a culinary journey like no other at The Klagan Regency Hotel. With its range of dining facilities and delectable offerings, guests are sure to have a memorable dining experience during their stay.

Luxurious and Spacious Rooms at The Klagan Regency Hotel

Indulge in a world of comfort and luxury at The Klagan Regency Hotel in Kota Kinabalu, Malaysia. With a range of room types to choose from, you can find the perfect accommodation to suit your needs and preferences. Experience the ultimate relaxation in the Deluxe - King Bed room, featuring a generous 39 square meters of space and a plush King Bed. For those traveling with a companion, the Deluxe - Twin Bed room offers the same spaciousness and comfort with two cozy Single Beds. For a truly lavish stay, the Suite awaits you with its expansive 65 square meters and a luxurious King Bed. Enjoy the extra space and privacy, perfect for families or those seeking a touch of opulence. When booking your stay at The Klagan Regency Hotel through Agoda, you can rest assured that you are getting the best prices available. With Agoda's hassle-free booking process, you can easily secure your preferred room type at the click of a button, ensuring a seamless and enjoyable experience from start to finish. So why wait? Book your stay at The Klagan Regency Hotel today and indulge in a world of comfort and luxury.

Experience the Vibrant Shopping Scene at 1 Borneo

Located just a short distance away from The Klagan Regency Hotel in Kota Kinabalu, Malaysia, 1 Borneo is a premier shopping destination that offers a vibrant and diverse shopping experience. With over 400 retail outlets, this expansive mall is a haven for shopaholics and provides something for everyone. Step into 1 Borneo and you will be greeted by a plethora of international and local brands, ranging from high-end fashion labels to affordable streetwear. Whether you're looking for the latest fashion trends, electronics, home decor, or souvenirs, 1 Borneo has it all. Indulge in a shopping spree as you explore the various floors filled with boutiques, department stores, and specialty shops. Aside from shopping, 1 Borneo also boasts a wide array of dining options. From local delicacies to international cuisines, there is a restaurant or cafe to satisfy every craving. After a day of retail therapy, unwind and relax at one of the entertainment venues within the mall, including a cinema and a karaoke center. With its convenient location near The Klagan Regency Hotel, 1 Borneo is the perfect place to spend a day exploring, indulging in retail therapy, and immersing yourself in Kota Kinabalu's vibrant shopping scene.

Convenient Transportation from Kota Kinabalu Airport to The Klagan Regency Hotel

Located in the bustling 1 Borneo area of Kota Kinabalu, Malaysia, The Klagan Regency Hotel offers a convenient and comfortable stay for travelers. Getting to the hotel from the nearest airport, Kota Kinabalu International Airport, is a breeze. Upon arrival at the airport, travelers have several transportation options to reach The Klagan Regency Hotel. The most convenient and hassle-free option is to take a taxi directly from the airport. Taxis are readily available at the designated taxi stand outside the airport terminal. The journey to the hotel takes approximately 20 minutes, depending on traffic conditions. For those looking for a more budget-friendly option, there is also a shuttle bus service available from the airport to 1 Borneo Shopping Mall, which is just a short walk away from The Klagan Regency Hotel. The shuttle bus operates at regular intervals and offers a comfortable ride at an affordable price. Whether you choose to take a taxi or the shuttle bus, the journey from Kota Kinabalu International Airport to The Klagan Regency Hotel is a convenient and straightforward one, allowing travelers to start their stay in Kota Kinabalu with ease and comfort.

Discover Excitement and Adventure at The Klagan Regency Hotel's Surrounding Landmarks

Nestled in the vibrant city of Kota Kinabalu, The Klagan Regency Hotel offers easy access to a multitude of exciting landmarks and attractions. One of the most popular destinations nearby is 1Borneo, a premier shopping complex that boasts a wide range of retail outlets, entertainment options, and dining experiences. Whether you're a fashion enthusiast, a foodie, or simply looking for some retail therapy, 1Borneo has something for everyone. For those seeking a unique and educational experience, Institut Penyelidikan Marin Borneo (Borneo Marine Research Institute) is just a stone's throw away from the hotel. This renowned research institute is dedicated to the study and conservation of marine life in Borneo. Visitors can explore the institute's fascinating exhibits, learn about the diverse marine ecosystems of the region, and even participate in interactive workshops and educational programs. With these exciting landmarks and attractions just moments away, The Klagan Regency Hotel provides the perfect base for travelers looking to immerse themselves in the vibrant culture and natural wonders of Kota Kinabalu. Whether you're in search of shopping, entertainment, or a deeper understanding of the marine world, there is something for everyone to enjoy in the hotel's surrounding area.





A Gastronomic Delight: Nearby Restaurants at The Klagan Regency Hotel

When it comes to dining options, guests of The Klagan Regency Hotel are spoilt for choice. Located in the vibrant city of Kota Kinabalu, Malaysia, the hotel is surrounded by a plethora of restaurants that cater to every palate. Just a stone's throw away, you'll find Kahve, a charming cafe known for its aromatic coffee and delectable pastries. For a taste of local cuisine, head to Sufian Cafe, where you can indulge in authentic Malaysian dishes such as Nasi Lemak and Mee Goreng. Craving some mouthwatering chicken rice? Look no further than The Chicken Rice Shop 1 Borneo Hypermall Sabah, where you can savor this Malaysian favorite. If you're in the mood for some spicy Laksa, Apy's Laksa Sabah is the place to be. For Korean food enthusiasts, Kim Bab Restaurant | Restoran Kim Bab offers a wide selection of delicious Korean dishes. Other nearby options include Pesona Rasa 1 Borneo, Restoran Kim Sedap, Restoran Mamak, Basil Leaf, and Chef Shahrizand, each offering their own unique flavors and dining experiences. With such a diverse range of dining options within close proximity to the hotel, guests at The Klagan Regency Hotel are sure to embark on a gastronomic adventure like no other.





Affordable Luxury: Experience Comfort at a Great Price at The Klagan Regency Hotel

At The Klagan Regency Hotel, you can enjoy a luxurious stay without breaking the bank. With an average price of just $45 per room, this hotel offers exceptional value for money. Compared to the average price of a hotel room in Kota Kinabalu, which stands at $54, The Klagan Regency Hotel provides a budget-friendly option without compromising on quality or comfort. Step inside the hotel and be greeted by elegant and well-appointed rooms that are designed to provide a relaxing atmosphere. Each room is tastefully decorated with modern furnishings and equipped with all the essential amenities to ensure a comfortable stay. From plush beds to spacious bathrooms, every detail has been carefully considered to create a truly enjoyable experience. Whether you are visiting Kota Kinabalu for business or leisure, The Klagan Regency Hotel offers an unbeatable combination of affordability and luxury. Book your stay today and discover why this hotel is a popular choice among travelers seeking a memorable stay in the heart of the city.

Exceptional Service and Friendly Staff

The Klagan Regency Hotel in Kota Kinabalu, Malaysia, has received rave reviews from its guests, with one common theme being the exceptional service and friendly staff. Visitors have consistently praised the hotel's staff for their friendliness and helpfulness, making guests feel welcomed and well taken care of throughout their stay. From the moment they arrive, guests are greeted with warm smiles and attentive service, creating a positive and inviting atmosphere. The staff's dedication to providing excellent service is evident in their willingness to go above and beyond to meet the needs of each guest. Whether it's providing recommendations for local attractions or assisting with any requests, the staff at The Klagan Regency Hotel ensures that every guest has a memorable and enjoyable experience.

A Delightful Stay at The Klagan Regency Hotel

Discover a truly delightful stay at The Klagan Regency Hotel in Kota Kinabalu, Malaysia. This charming hotel has garnered positive customer reviews across various aspects of their stay, making it a top choice for travelers seeking comfort, convenience, and exceptional service. One of the standout features of The Klagan Regency Hotel is its excellent value for money. With an overall rating of 7.7 and a remarkable 7.8 for value, guests can enjoy a high-quality experience without breaking the bank. From well-appointed rooms to top-notch amenities, this hotel provides a fantastic bang for your buck. The hotel's facilities also receive high praise from satisfied guests. With a rating of 7.8, the hotel offers a range of amenities that cater to both leisure and business travelers. Whether you're looking to relax by the pool, work out in the fitness center, or host a successful event in the well-equipped meeting rooms, The Klagan Regency Hotel has you covered. In addition to its value and facilities, The Klagan Regency Hotel excels in cleanliness, location, and staff performance. With a rating of 7.8 for cleanliness, guests can expect spotless rooms and well-maintained public areas throughout their stay. The hotel's prime location also earns it a rating of 7.7, ensuring easy access to popular attractions, shopping centers, and dining options. Lastly, the friendly and attentive staff at The Klagan Regency Hotel receive glowing reviews, with a rating of 7.9 for staff performance. From check-in to check-out, the dedicated team goes above and beyond to ensure every guest's needs are met, creating a warm and welcoming atmosphere. Experience a delightful stay at The Klagan Regency Hotel, where exceptional value, top-notch facilities, cleanliness, prime location, and outstanding staff performance come together to provide an unforgettable experience. Book your stay today and discover why this hotel is a favorite among travelers.

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Amenities and facilities

Excellent8.7

Facilities

Most talked about facilities

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Billiards
  • Dart board
  • Fitness center
  • Game room
  • Gym/fitness
  • Swimming pool
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Safe dining setup
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte in restaurant
  • Asian cuisine in restaurant
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Buffet in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service
  • Salad in restaurant
  • Soup in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Business facilities
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Gift/souvenir shop
  • Indoor venue for special events
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Projector/LED display
  • Safety deposit boxes
  • Shared lounge/TV area
  • Shops
  • Smoke-free property
  • Smoking area
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Rental car
  • Taxi service
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Bathrobes
  • Bathtub
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Dressing room
  • Fire extinguisher
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Interconnecting room(s) available
  • Internet access – wireless
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Window
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • Continental
Restaurants on site
Libaran
  • Cuisine: Asian
  • Menu: Buffet

Location

TB-00-01, 1Borneo Hypermall, Jalan UMS, 1 Borneo, Kota Kinabalu, Malaysia, 88450

Excellent8.5

Location

Airports
  • Kota Kinabalu International Airport (BKI)
    15.2 km
  • Labuan Airport (LBU)
    127.5 km
Public transportation
  • North Bus Terminal
    4.5 km
  • South Bus Terminal
    9.7 km
Hospital or clinic
  • Pusat Rawatan Warga (UMS)
    720 m
Shopping
  • Gaya Street Sunday Market
    8.2 km
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Signal Hill Observatory Platform
    7.8 km
  • Kota Kinabalu City Mosque
    7.9 km
  • Poring Hot Springs
    7.9 km
  • Gaya Street Sunday Market
    8.2 km
  • Night Market
    8.7 km
  • Mamutik Island
    9.0 km
  • Sabah State Museum
    10.4 km
  • Sapi Island
    13.6 km
  • Manukan Island
    15.6 km
  • Tunku Abdul Rahman Marine Park
    15.7 km
Nearby landmarks
  • One Borneo Hypermall
    130 m
  • 1Borneo
    130 m
  • UMS Logo
    650 m
  • Pusat Rawatan Warga (UMS)
    720 m
  • roundabout
    990 m
  • Faculty of Science and Natural Resources Lake
    1.0 km
  • Marine Aquarium and Museum
    1.1 km
  • University Malaysia Sabah
    1.2 km
  • Tasik Kg E
    1.2 km
  • UMS Peak
    1.4 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

Minimum age of guests is: 6 year(s).

Children 6-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children under 5 years old enjoy complimentary breakfast. For children aged 5 and above, a charge of 20 MYR per child applies for breakfast.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center10 km
  • Travel time to airport (minutes)25
Extras
  • Breakfast charge (unless included in room price)45 MYR
The property
  • Year property opened2008
  • Number of floors19
  • Number of rooms 269
  • Non-smoking rooms/floorsyes
  • Number of restaurants1
  • Number of bars/lounges1

Reviews of The Klagan Regency Hotel from real guests

Provided by verified guests of

Agoda logo
8.6
  • Service score 8.8 out of 10 and is a high score in Kota Kinabalu
    Service8.8
  • Facilities score 8.7 out of 10 and is a high score in Kota Kinabalu
    Facilities8.7
  • Value for money score 8.7 out of 10 and is a high score in Kota Kinabalu
    Value for money8.7
  • Cleanliness score 8.6 out of 10 and is a high score in Kota Kinabalu
    Cleanliness8.6
  • Location score 8.5 out of 10 and is a high score in Kota Kinabalu
    Location8.5
  • Room comfort and quality score 7.5 out of 10
    Room comfort and quality7.5
High score for Kota Kinabalu

Rating

9+ Exceptional (1,305)
8-9 Excellent (396)
7-8 Very Good (678)
6-7 Good (301)
<6 Below Expectation (453)

Review summary

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Guests have praised the friendly and helpful staff, and the spacious and clean rooms that are recommended for families with kids and couples. The hotel's great breakfast and friendly service in the restaurant are also mentioned, along with its good facilities, including a pool and a bathtub that children enjoy.

A few guests have complained about the poor customer service, citing slow response to room issues. Additionally, a couple of reviews mentioned delayed check-in process and room availability.

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  1. 9.6
    Exceptional
    Khatyzah from Brunei Darussalam
    Family with young children
    Superior Twin Bed
    Stayed 3 nights in December 2024

    “splendid”

    Check in: Less than 30 minutes but there is a long queue. Checked in around 3.30+pm. Room: Spacious, clean, praying mat provided (can hear azan prayers so that's a plus for me), view of the pink mosque from UMS (azan from there) and also the hotel pool, housekeeping made up the room and replaced amenitites thrice during our 4 days stay. Got TV, small fridge, safe, hangers, hairdryer, water kettle. Can hear people talking nearby (probably next room) late at night but it wasn't too loud so it was okay. Toilet: spacious, working hot water (shower and bathtub - kids loved the tub), housekeeping also provided toilet amenities thrice during our 4 days stay (just hang up the "Please make up my room" sign out your door), towels replaced everyday but on our final day, there weren't enough towels but luckily we had our own. The stopper to the bathtub was missing when we first checked the tub, so had to ask the reception and they immediately asked the housekeeping to provide the stopper to our room. Pool: if you don't want to go up or down the lift before or after using the pool, then book a room at level 7 where the pool is (we were in level 8). Two pools - big pool (with rooftop) and kids pool (without rooftop)also available. Towels provided there but cannot bring the towels to your room. They were not too strict with the swimsuits so that's a relief for those who don't bring their swimming attire. Breakfast: Level 5. Delicious, wide variety. Got bread, pancakes, mee, rice, chicken, sausages, eggs, cereal, fruits, salads, etc. For those who has not paid for breakfast, prepare RM25 for the buffett. No ala-carte menu during breakfast. Surrounding: 1Borneo Hypermall next to the hotel (shortcut available at the hotel lobby, just bring your room card to return to the hotel). LOTS of food outlets. My children enjoyed the mall very much because they went to three different indoor playgrounds. There are also arcades, bowling area, movies, karaoke boxes, Parkson, Baskin Robins, Dunkin Donuts, Big Apple Donuts. There's a restaurant called Ayam Penyet Ria, I tried the Tomyam Prawn soup - damn delicious!!! Cheap and reasonable prices. Parking: the only downside, not enough parking spaces for hotel guests. Very difficult to find parking around, and when you do, you have to pay. Different rates for different places I think because there are different parking operators. We were lucky to park right infront of the hotel lobby on the last day/night after I asked the hotel staff to park at an empty space which has the Reserved sign on it (almost had to pay an outside parking operator RM5 per hour for a parking with a rooftop). On the other days, paid RM6 per day for parking at the nearby the hotel. Check out: fast, less than 15 minutes, but we did checked out around 10+am to avoid queue at noon. Staff: friendly, tried their best to accommodate us, nothing to complain about

    Reviewed December 29, 2024
  2. 10.0
    Exceptional
    Nurul from Malaysia
    Couple
    Superior Twin Bed
    Stayed 1 night in May 2025

    “Spacious, Peaceful Stay with a Beautiful View”

    I stayed at The Klagan Regency Hotel (Kota Kinabalu) and was pleasantly surprised by the twin bed room, it was really spacious, with plenty of room to move around and perform prayers comfortably. I truly appreciated that they provided prayer mats, which is a thoughtful touch. (Other hotel in KK only provide the prayer mat when I asked). The toilet was also huge and very nice which added to the overall comfort of the stay. There’s a RM50 deposit required for each room, which is standard. One downside was the lack of a proper full length mirror in the room, there was only a mirror in the toilet and a small reflective panel near the TV, which wasn’t very useful. The air conditioner wasn’t very cold but still manageable. As for breakfast, it was just okay, not much variety, and overall, the taste was abysmal. However, I found the stay worth it whether for a short or long trip. The view from our room (facing the USM mosque) was really pretty and added a nice touch to the experience. I’d definitely stay here again if I’m visiting Kota Kinabalu in the near future.

    Reviewed May 13, 2025
  3. 10.0
    Exceptional
    Addie from Malaysia
    Family with young children
    Superior - King Bed
    Stayed 1 night in April 2025

    “Comfortable Stay in the Heart of Kota Kinabalu”

    I recently stayed at Hotel Klagan in Kota Kinabalu and had a wonderful experience. The location is excellent—right in the city center, close to restaurants, shopping malls, and just a short walk to the waterfront. It was very convenient for both sightseeing and dining. The room was spacious, clean, and well-maintained. The bed was comfortable, and I appreciated the modern amenities like strong Wi-Fi, a flat-screen TV, and a good-sized work desk. The housekeeping staff did a great job of keeping everything tidy during my stay. Breakfast was included and had a decent variety of local and Western options. The staff were friendly and helpful throughout my stay, always greeting with a smile and ready to assist with any requests. Overall, Hotel Klagan offers great value for the price. I’d definitely recommend it for travelers looking for a comfortable and affordable place to stay in Kota Kinabalu. Rating: 4.5/5

    Reviewed May 20, 2025
  4. 9.6
    Exceptional
    Muhammad from Malaysia
    Solo traveler
    Superior Twin Bed
    Stayed 2 nights in June 2025

    “Good stay”

    I stayed for a short two-nights. The room was very tidy and clean, and breakfast menu choice was good. The hotel is located strategically near the 1Borneo Mall which makes it easy for eating and getting stuff.

    Reviewed June 20, 2025
  5. 8.4
    Excellent
    ria from Malaysia
    Couple
    Deluxe - King Bed
    Stayed 1 night in May 2025

    “Great stay with minor flaws”

    The staff is friendly and made us feel welcome. The pool is lovely to unwind. Since the hotel above the mall its convenience. The room and bathroom is clean however the bathroom could use some improvements for a more comfortable stay such as checking if the bathtub functional well or not. Hope the hotel will provide parking for guesses

    Reviewed June 02, 2025
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