The Klagan Regency Hotel
The Klagan Regency Hotel
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Superior - King Bed - Guestroom The Klagan Regency Hotel
Superior - King Bed - Guestroom
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Lobby The Klagan Regency Hotel
Lobby
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Lobby The Klagan Regency Hotel
Lobby
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Swimming pool The Klagan Regency Hotel
Swimming pool
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Location
Very good
7.3
See all 29 photos The Klagan Regency Hotel
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The Klagan Regency Hotel

Very good location
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Very good
From 1925 reviewsSee what guests said
7.3
Recommended by 80% of guests
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Bar

Room choices
7.5
Very good
Room comfort & quality
Suite
Suite
...
  • City view
  • 65 m²/700 ft²
  • 1 king bed
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Standard Room
Standard Room
...
  • City view
  • 32 m²/344 ft²
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Superior
Superior
...
  • City view
  • 32 m²/344 ft²
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Superior - King Bed
Superior - King Bed
...
  • City view
  • 32 m²/344 ft²
  • 1 king bed
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Deluxe - King Bed
Deluxe - King Bed
...
  • City view
  • 39 m²/420 ft²
  • 1 king bed
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Deluxe Twin Bed
Deluxe Twin Bed
...
  • City view
  • 39 m²/420 ft²
  • 2 single beds
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Superior Twin Room
Superior Twin Room
...
  • City view
  • 32 m²/344 ft²
  • 2 single beds
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Executive Suite With Breakfast
Executive Suite With Breakfast
...
  • Shower and bathtub
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Basic Suite
Basic Suite
...
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    Gao Ji Fang (Xian Shi Te Hui )(Shuang Ren Ru Zhu )(Zhong Bin )[Shuang Zao ]
    Gao Ji Fang (Xian Shi Te Hui )(Shuang Ren Ru Zhu )(Zhong Bin )[Shuang Zao ]
    ...
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      More about The Klagan Regency Hotel

      More about The Klagan Regency Hotel

      An overview

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      Nearest essentials

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      What they offer

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      What's nearby

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      Guest policies

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      Real reviews from real guests

      Agoda Reviews (1925)Booking.com Reviews (398)
      7.3
      Very good
      Read reviews from:
      Cleanliness7.5
      Facilities7.1
      Location7.3
      Room comfort and quality7.5
      Service7.5
      Value for money7.4
      Provided by verified guests of Agoda
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      Room type
      Superior - King Bed
      Superior Twin Room
      Deluxe - King Bed
      Deluxe Twin Bed
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      Showing 1591 verified guest comments
      12345
      6.0
      Wong from Malaysia
      Family with young children
      Superior - King Bed
      Stayed 1 night in June 2018
      good services”
      Breakfast is good value. The price is high and the room is a bit old. Cleanliness of the toilet needs attention. The kettle is broken, but the staff has changed for a new one.
      Reviewed June 20, 2018
      8.0
      Excellent
      Beaty from Malaysia
      Family with young children
      Superior - King Bed
      Stayed 1 night in June 2018
      great stay ”
      Our stay was all worth. Facilities all in order. But your site may upgrade the wifi connection for faster service. And when i was booking the room it remarks as a city view but the room we stayed N0. 824 was not a city view the view blocked by building but overall good hotel and service.
      Reviewed June 16, 2018
      7.6
      Very good
      Rafidin from Malaysia
      Family with young children
      Superior - King Bed
      Stayed 1 night in June 2018
      semuanya ok”
      mudah, mesra dan bersih
      Reviewed June 15, 2018
      4.4
      RICHARD from Brunei Darussalam
      Couple
      Superior - King Bed
      Stayed 2 nights in June 2018
      WORST HOTEL I EVER STAYED IN KK”
      We arrived late 1230 am, was already informed in email of our arrival.No one at reception but seen loitering at guests sitting area.Only after I called out they came looking annoyed.Once in the room, had difficulty turning on the air conditioners.Bathroom all wet when you shower and split level definitely dangerous for old folk!To turn off the TV we had to call reception and by then it was 130am.Apparently you need to press TV & Toshiba buttons simultaneously then followed by the Power switch.We tried to look for the main cable to disconnect but was built in and hidden in the wall.Only an employee of the hotel or a TV technician would know the steps to switch off the TV.Why not an instruction next to TV ??The corridor and room has foul smell.Room air conditioner not not cold and the lights on the air conditioner panel blinks throughout the night which disturbs my wife!Nothing good to say about this hotel except their spread of breakfast is not bad.
      Reviewed June 07, 2018
      8.0
      Excellent
      Han from Brunei Darussalam
      Solo traveler
      Deluxe - King Bed
      Stayed 2 nights in September 2017
      Very good”
      It was a pleasant stay although far from the main city area.
      Reviewed May 27, 2018
      5.2
      Eric from Malaysia
      Couple
      Superior - King Bed
      Stayed 1 night in April 2018
      Above average”
      Convenient location to where I wanted to go but quite far from town. Hotel was quite old. Had to change room after check in as air cond was not working for that floor. Toilet/bathroom was dirty looking, with stains in bathtub. Breakfast provided was not good at all. However, staff was brilliant, polite and helpful.
      Reviewed May 02, 2018
      6.8
      Good
      Audrey from Malaysia
      Couple
      Deluxe - King Bed
      Stayed 1 night in April 2018
      First and the last ”
      It wasn’t a pleasant experience. Check in time was supposed to be at 3pm but prior to booking, i have already requested for earlier check-in but my request wasn’t met. Instead, our room were only ready around 4pm-5pm. And it was not only us who had to wait, but other customers were also waiting too. The bed smells, bedsheet and pillow case smells, the towels and the bath tub wasn’t working. Couldn’t even fill up the tub. Thank God it was only for a night. This hotel need some major maintenance.
      Reviewed April 30, 2018
      8.0
      Excellent
      Shantini from Malaysia
      Family with young children
      Superior - King Bed
      Stayed 1 night in March 2018
      Good ”
      Clean, easy to acsess food n staff very kind
      Reviewed April 28, 2018
      9.6
      Exceptional
      Azlan from Malaysia
      Couple
      Superior - King Bed
      Stayed 1 night in March 2018
      Exceptional”
      its a good place to stay.
      Reviewed April 26, 2018
      5.2
      Amirul from Malaysia
      Family with young children
      Deluxe - King Bed
      Stayed 3 nights in April 2018
      Above average”
      Honestly staff here were good, the only problem with this hotel is parking, provided parking is very very far with rm65 deposit and the about the cleanliness, toilet seems clotted leave the toilet a bit smelly sometimes.. with my experience, i would definetely will not choose this hotel if i came back to kota kinabalu
      Reviewed April 25, 2018
      10.0
      Exceptional
      Ammar from Malaysia
      Family with young children
      Superior - King Bed
      Stayed 1 night in May 2017
      Excellent”
      Excellent service
      Reviewed April 17, 2018
      2.8
      Ricardo from Singapore
      Solo traveler
      Superior - King Bed
      Stayed 1 night in April 2018
      Acceptable”
      Room smelly, they don’t change linen , air conditioner doesn’t work properly in 2 different room, no clean room. Location far from the airport and from the downtown. I can’t recommend a hotel like that . This hotel is 2 star not more !
      Reviewed April 17, 2018
      6.8
      Good
      Atikah from Malaysia
      Business traveler
      Superior - King Bed
      Stayed 3 nights in October 2017
      Nice stay”
      The pool was a huge disappointment. The water was so dirty. So disgusting. The breakfast was nice. Decent varieties. The room was clean and super nice!
      Reviewed April 13, 2018
      8.4
      Excellent
      SARINA from Malaysia
      Business traveler
      Superior - King Bed
      Stayed 1 night in April 2018
      Excellent”
      Strategik
      Reviewed April 04, 2018
      8.0
      Excellent
      Puteri from Malaysia
      Group
      Superior - King Bed
      Stayed 1 night in October 2017
      Good location”
      we got nice n big room. comfortable bed. location next to mall and its noce. easy to find food. only issue with parking as i need to pay which i believe its a bit expensive.
      Reviewed March 29, 2018
      7.2
      Very good
      Dk from Brunei Darussalam
      Family with teens
      Suite
      Stayed 2 nights in March 2018
      Suite Room”
      Pros : Spacious area including bathroom. Connected & easy access to 1Borneo. Helpful & friendly staff. Cons : Breakfast menu so so only. Lift maintenance need to be done regularly.
      Reviewed March 05, 2018
      4.4
      MARSAL from Brunei Darussalam
      Couple
      Deluxe - King Bed
      Stayed 2 nights in February 2018
      Good location inside One Borneo Mall”
      Bathtub very dirty, leaking water on the floor.
      Reviewed February 28, 2018
      7.6
      Very good
      wan from Malaysia
      Family with young children
      Superior - King Bed
      Stayed 1 night in October 2017
      Quite Ok”
      The hotel room spacious and the staff is really helpful and friendly. Lot of tourist come to stay to this hotel. So if you looking for quite and peaceful place, this hotel is not recommend to your stay Breakfast was ok. But the parking is limited.
      Reviewed February 08, 2018
      8.0
      Excellent
      Christine from Malaysia
      Business traveler
      Deluxe - King Bed
      Stayed 4 nights in January 2018
      Good location”
      A location inside the shopping mall and near my office. So it is a first choice for me.
      Reviewed February 03, 2018
      6.8
      Good
      Nur from Malaysia
      Family with young children
      Superior - King Bed
      Stayed 1 night in December 2017
      Value For Money”
      Good Breakfast
      Reviewed January 28, 2018
      12345
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