Recent customer comments

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Very good



based on 1330 reviews
  • Cleanliness 7.5
  • Facilities 6.8
  • Location 7.2
  • Room comfort and quality 7.5
  • Service 7.4
  • Value for money 7.3
  • Food and dining 6.7
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Chin from Brunei Darussalam
Families with young children
Stayed 2 nights in July 2015
2 night stay at the hotel
location, mall and nice lobby
2 nights stay at the hotel. the hand shower head are spoiled. easy access to the mall are the best and easily can get foods in the mall.
Reviewed July 27, 2015

Nor from Brunei Darussalam
Families with young children
Stayed 1 night in July 2015
The aircond was not good,HOT. The toilet was dirty
Near to shop, can find food easily and the hotel
Not worth at all
Reviewed July 25, 2015

Christina from United States
Couples
Stayed 5 nights in July 2015
Good for kk
Staff, restroom by the reception area,
Stayed there twice on this trip. First room was nice but the ac could not keep up with the sun. Problem with shower water seeping into the toilet section. Second room was not as nice, needed upgrade. No hot water and problem with water seepage also. WiFi was slow in this room. All in all I would consider staying here again if these are addressed.
Reviewed July 23, 2015

wong from Malaysia
Families with young children
Stayed 1 night in July 2015
hotel room bit old
shopping mall, staff friendly
ok
Reviewed July 21, 2015

wong from Malaysia
Couples
Stayed 2 nights in July 2015
ok
shopping mall, staff
ok
Reviewed July 21, 2015

Koh from Malaysia
Solo travelers
Stayed 1 night in May 2014
Still ok
standard clean location good
not up to expected but still acceptable
Reviewed July 19, 2015

Grace from Singapore
Couples
Stayed 2 nights in July 2015
Quiet, near amenities, very awesome
Right beside 1 Borneo Mall, 20 minutes from the city, Super comfortable rooms
We stayed there for 6 days and 5 nights, and it was an absolute delight. We would definitely recommend it to anyone looking to stay in Kinabalu. Despite being 20 minutes away from the main city (cab ride will cost 30RM) but it is lovely, quiet, and near many 24 hour grocery stores and the 1 Borneo Hyper Mall
Reviewed July 16, 2015

ASHANTI from Brunei Darussalam
Groups
Stayed 1 night in July 2015
Always a good stay
Location, comfortable room, friendly staff
Great stay
Reviewed July 15, 2015

Cassey from Malaysia
Families with young children
Stayed 1 night in June 2015
Easy Shopping
Just a walk away to 1B shopping mall
Just ok. Room need to service & upgrade. Bathroom water spill all over. Window woods looks like cracks.
Reviewed July 09, 2015

Amar from Malaysia
Solo travelers
Stayed 1 night in July 2015
comfortable
easy check in and out
just nice
Reviewed July 09, 2015


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