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8.1

Excellent
4.5% this month
/10
(1,949 reviews)See what guests said
Highly rated by guests – 82% would recommend
Housekeeping80
Shops32
Car Park12
See map

8.6

Excellent

Location rating score

Excellent location - 430 meters from city center
Parking
Available
Popular landmarks
Sabah State Museum 1.3 km
Mamutik Island 1.3 km
Night Market 1.6 km
Gaya Street Sunday Market 2.1 km
Kota Kinabalu City Mosque 2.4 km
Signal Hill Observatory Platform 2.5 km
Manukan Island 7.0 km
Tunku Abdul Rahman Marine Park 7.5 km
Sapi Island 7.5 km
Poring Hot Springs 16.0 km
Nearby landmarks
Riverson The Walk 50 m
Gleneagles Kota Kinabalu 60 m
Imago Shopping Mall 350 m
Habour City car park 370 m
Sutera Harbour Golf & Country Club 490 m
The Golf Academy Borneo 490 m
South Bus Terminal 580 m
Wawasan Plaza 730 m
Parking Tabung Haji 750 m
Sembulan River Park 780 m
THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

"Clean, parking space is available."

caroline - May 8, 2022
Superior - Bed THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
 THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
Interior view THE KLAGAN @ RIVERSON HOTEL & RESIDENCE
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THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

Block B, 3rd Level, Lorong Riverson @ Sembulan, Off Jalan Coastal, Central Business District, Kota Kinabalu, Malaysia, 88100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Central Business District part of Kota Kinabalu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sapi Island. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
  • 570 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

Value for money8.2
Distance to city center1 km
Location rating8.6
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport5.3 km

Rooms available at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

Soho Classic Room
...
  • Room size: 97 m²/1044 ft²
  • Sea view
  • 1 single bed and 1 king bed
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Superior
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 queen bed or 1 king bed
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Family
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed and 1 single bed
Enter dates to see prices
Suite - 1 Bed Room
...
  • Room size: 62 m²/667 ft²
  • Street view
  • 1 king bed
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Apartment
...
  • Room size: 97 m²/1044 ft²
  • Outdoor view
  • 1 king bed & 1 double bed
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Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 king bed
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Classic Room
...
  • Room size: 96 m²/1033 ft²
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家居办公房
...
  • Room size: 96 m²/1033 ft²
Enter dates to see prices
Two Bedroom Apartment
...
  • Room size: 97 m²/1044 ft²
  • 1 double bed and 1 single b...
Enter dates to see prices
SOHO Room
...
  • Room size: 96 m²/1033 ft²
  • 1 single bed and 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

For those who wish to drive their own cars, THE KLAGAN @ RIVERSON HOTEL & RESIDENCE has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for an additional charge. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the serviced apartment can arrange both taxis or car rental.

Is breakfast offered at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

Wake up to a great buffet breakfast at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE. Adults can enjoy breakfast at no additional charge. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What is the smoking policy at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

THE KLAGAN @ RIVERSON HOTEL & RESIDENCE does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

The closest train, metro, or bus station is South Bus Terminal, 580 m away from THE KLAGAN @ RIVERSON HOTEL & RESIDENCE.

What restaurants are nearby THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

THE KLAGAN @ RIVERSON HOTEL & RESIDENCE is located in Central Business District, famous for good restaurants such as Lucy's Kitchen, Mr Ho's Fine Foods and Upperstar Restaurant & Bar.

What popular shopping places are close to THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

Shopping options in THE KLAGAN @ RIVERSON HOTEL & RESIDENCE’s Central Business District neighborhood include Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

THE KLAGAN @ RIVERSON HOTEL & RESIDENCE is located in Central Business District area, which is famous for attractions such as Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum.

What popular natural sightseeing spots are close to THE KLAGAN @ RIVERSON HOTEL & RESIDENCE?

THE KLAGAN @ RIVERSON HOTEL & RESIDENCE is located within Central Business District, which makes it conveniently close to natural sights including Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

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Explore the neighborhood

What people love about THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

  • 9.6

    Exceptional
    Cleanliness

    "Clean, parking space is available."

    caroline

    |

    May 8, 2022

  • 9.6

    Exceptional
    Staff 

    "Staff very polite"

    caroline

    |

    May 8, 2022

  • 10

    Exceptional
    Cleanliness

    "Nice place to stay & clean"

    JENNIFER

    |

    April 22, 2022

Property ranking|Compared to 1,312 Kota Kinabalu properties
See all rankings
Room size
54 sqm.
Location score
8.7/10
Value for money score
8.2/10
Cleanliness score
8/10
Bigger than
94
%
of Kota Kinabalu properties
Better than
87
%
of Kota Kinabalu properties
Better than
85
%
of Kota Kinabalu properties
Better than
84
%
of Kota Kinabalu properties
Overall rating:

8.1

Excellent
1,889 reviews
Cleanliness
8.0
Facilities
7.7
Location
8.6
Read all reviews >
What travelers say they love:
I got a room near the elevator and it was very convenient.
LUZ from Malaysia
Business traveler
More about THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

More about THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

THE KLAGAN @ RIVERSON HOTEL & RESIDENCE

Wake up to a magical day and enjoy all that Kota Kinabalu offers with a stay at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE.
The facilities and services provided by THE KLAGAN @ RIVERSON HOTEL & RESIDENCE ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. The serviced apartment provides taxi and car hire services to help you get to where you want to go in Kota Kinabalu. Parking is always available, provided by the serviced apartment for their driving guests.
While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The serviced apartment's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the serviced apartment.
The serviced apartment is entirely non-smoking, ensuring a clean air environment.
Experience high-quality room facilities during your stay at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE. The serviced apartment provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE include rooms with separate living room and balcony or terrace. Some selected rooms have television and cable TV to keep guests entertained.
The serviced apartment also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms. THE KLAGAN @ RIVERSON HOTEL & RESIDENCE also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
To fill your days, be sure to check out the fantastic facilities offered at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE. The serviced apartment's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. The many offerings at THE KLAGAN @ RIVERSON HOTEL & RESIDENCE ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy.


Reasons to stay here

This serviced apartment's food and dining score higher than 86% of accommodations in the city.
This serviced apartment scores higher than 87% of accommodations in the city for its location.
Room comfort is said to be outstanding here, scoring higher than 87% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Housekeeping

65 mentions

Car Park

37 mentions

Swimming Pool

32 mentions

Breakfast

8 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Complimentary tea
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Ironing facilities
  • Kitchenette
  • Microwave
  • Mirror
  • Non-smoking
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Location
Block B, 3rd Level, Lorong Riverson @ Sembulan, Off Jalan Coastal, Central Business District, Kota Kinabalu, Malaysia, 88100
Excellent
Location

8.6

Airports

  • Kota Kinabalu International Airport (BKI)
    5.3 km
  • Labuan Airport (LBU)
    117.3 km

Public transportation

  • South Bus Terminal
    580 m
  • North Borneo Railway
    2.6 km

Hospital or clinic

  • Gleneagles Kota Kinabalu
    60 m

Shopping

  • Gaya Street Sunday Market
    2.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    770 m
What's nearby

Popular landmarks

  • Sabah State Museum
    1.3 km
  • Mamutik Island
    1.3 km
  • Night Market
    1.6 km
  • Gaya Street Sunday Market
    2.1 km
  • Kota Kinabalu City Mosque
    2.4 km
  • Signal Hill Observatory Platform
    2.5 km
  • Manukan Island
    7.0 km
  • Tunku Abdul Rahman Marine Park
    7.5 km
  • Sapi Island
    7.5 km
  • Poring Hot Springs
    16.0 km

Nearby landmarks

  • Riverson The Walk
    50 m
  • Gleneagles Kota Kinabalu
    60 m
  • Imago Shopping Mall
    350 m
  • Habour City car park
    370 m
  • Sutera Harbour Golf & Country Club
    490 m
  • The Golf Academy Borneo
    490 m
  • South Bus Terminal
    580 m
  • Wawasan Plaza
    730 m
  • Parking Tabung Haji
    750 m
  • Sembulan River Park
    780 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-4 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 5-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Baby cot is not available at the property.
  • Extra bed is not available at this property.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee35 MYR
  • Distance from city center1 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)0 MYR
  • Daily Internet/Wi-Fi fee0 MYR

The property

  • Local Tax ID/ Rental License1081234-A
  • Non-smoking rooms/floorsYES
  • Number of bars/lounges0
  • Number of floors3
  • Number of restaurants0
  • Number of rooms 34
  • Year property opened2017

Reviews of THE KLAGAN @ RIVERSON HOTEL & RESIDENCE from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.0
Facilities7.7
Location8.6
Service8.0
Value for money8.2
High score for Kota Kinabalu
Rating
9+ Exceptional (246)
8-9 Excellent (149)
7-8 Very Good (193)
6-7 Good (74)
<6 Below Expectation (120)
Time of the year
Mar - May (179)
Jun - Aug (227)
Sep - Nov (175)
Dec - Feb (201)
All guests (1,889)
All room types
All languages

Show reviews that mention 

Showing 782 verified guest comments
12345
10.0
Exceptional
Magdalena from Australia
Couple
Family
Stayed 5 nights in July 2017

Accomodationwise & locationwise perfect!”

We loved and enjoyed our stay in The Klagan @ Riverson Hotel. The room was spacious and everything were super clean! The kitchenette were complete with everything you may need. The location is the best asset of the hotel. It's a very quiet and safe place yet just steps away from restaurants and cafes and the biggest shopping centre Imago. I want to stay there again next time I'm in Kota Kinabalu. I strongly recommend The Klagan @ Riverson Hotel to anyone looking for a wholesome place to stay.

Reviewed July 23, 2017

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10.0
Exceptional
Mohd from Brunei Darussalam
Couple
Soho Classic Room
Stayed 2 nights in September 2018

Long Weekend stay”

Stayed at Klagan Riverson for 2 nights over the weekend. Residence is quite new, and situated close to Imago (5mins walk), KK times square (2mins walk) and Soho (downstairs). Surrounding area is newly built, but already has a few food places, and 24 hr convenient stores. It is a good base for KK city stay. Booked a Soho Classic room at a really good price. We arrived at the residence from the airport relatively early around 1.30pm, and we were checked in and given our rooms straightaway. As mentioned, residence is quite new, rooms are clean, bathrooms clean (got a suite with 2 bedrooms, 2 bathrooms, a sitting area, kitchenette, laundry machine and three balconies!). Very spacious! Will definitely stay here again.

Reviewed September 17, 2018

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7.6
Very good
Sean from Malaysia
Group
Superior
Stayed 1 night in July 2017

Very good”

Deceit or pure ignorance? A note to all Klagan hotel guests, please note that there are two Klagan hotels in Kota Kinabalu (2.1km apart). My friends and I were victims of their possible “scam”..we booked our stay at The Klagan@Riverson but we arrived at The Klagan hotel in downtown KK instead. We were then led by the hotel staff to the taxi driver that will bring us to The Klagan@Riverson. As we arrived at the correct hotel, we were shocked the taxi driver charged us RM15 for an 8-minute drive. Understanding that we should have asked the price before taking the taxi, but we began to think whether it was a scam, whether it was a conspiracy set up by the hotel staff and taxi driver because when we got out of the taxi, the hotel staff arrived in his van behind and they had the audacity to greet each other. What is this? Why didn’t the hotel staff take us in the company van when it was such a short distance? If they do not provide shuttle service, then shouldn’t the hotel staff recommend us to take an Uber or Grabcar? Yes, it is partly our own blunder for not inquiring the taxi fare earlier. However, we cannot get overlook the insincerity of the hotel staff. The Uber cost from KKIA (airport) to The Klagan was just RM8. The moral of the story is, never take taxis anywhere in Malaysia, Uber and Grabcar services are available at all populated spots in Malaysia. Now, we begin the hotel review. The swimming pool is nice, the hotel room is cozy. The only cons are on the room bathrooms. The hot water was a little inconsistent at times, the water got colder if it was left on for a minute or so. Lastly, the shower “drain-hole” may require some plumbing; the floor will flood if water was left running throughout our shower. Overall, we are satisfied.

Reviewed July 21, 2017

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10.0
Exceptional
Nurul from Malaysia
Family with young children
Family
Stayed 2 nights in October 2018

The family suite is very spacious and comfortable”

Pro : 1. Staff is very friendly and very efficient 2. The place is very clean and spacious 3. Far away from the busy and noisy town and quiet place for young children to sleep 4. The utensils,water heater , iron & iron board , sink, refrigerator, microwave , toileteries, towels, sejadah is provided. Thank you for excellent services. 5. Water heater and aircond function well Cons: 1. The location is in the mall. Need to pay for parking fee (RM3 per hour) . For weekdays, they count RM3 from 6am until 6am tomorrow morning if you didnt go anywhere. For weekend RM3 per hour is applied. Please prepare your own parking payment 2. There are two type of klagan hotel. One at the busy town with free parking. And other one is klagan residence which is in the mall (KK time square) no free parking (the one i book is klagan residence) 3. There will be residence sty at the other floor. And the swimming pool is provided for residence not for the guest. 4. The toilet is clog but staff help to repair

Reviewed October 23, 2018

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9.2
Exceptional
Stephen
Couple
Soho Classic Room
Stayed 2 nights in November 2018

Excellent Little Suite”

We stayed at the Klagan@Riverson for two nights and really enjoyed the clean comfortable room. It seemed like we didn't want to leave. It was a little difficult to order a pizza delivery and there was no room service or food in the hotel. I finally dialed zero and the front desk put me through to Pizza Hut. Had I known there was no room service, we could have got some food and cooked in the room as there was a stove and basic setup for cooking and dining. Also, the lights in the bathroom are behind you as you look into the mirror to shave or apply makeup, so it is impossible to see clearly. A small nuisance, but could be easily fixed. The view from our balcony was spectacular.

Reviewed November 07, 2018

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10.0
Exceptional
Lee from Malaysia
Couple
Superior
Stayed 1 night in July 2019

MY TRIP TO KK”

1 word to describe, Marvellous .. wonderful ... excellent ... I can't find another reason to choose for another hotel whenever I traveled to KK. I guess this is my 5th time to stay with this hotel. Overall nice, perfect and good for me. But somehow this time I found out the bathroom shower head need to check and service as have water leaking when I took shower. Recommended to my families and friends. Keep it up! Thanks Klagan Riverson.

Reviewed July 21, 2019

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10.0
Exceptional
mohd from Malaysia
Family with young children
Family
Stayed 1 night in June 2019

Super clean and cozy room”

Super clean and cozy room, spacious and highly recommended for family stay. I stayed at level 3, same floor with the swimming pool and facing the pool directly. Easy to monitor my kids from the room. Breakfast not provided but fear not as there is few restaurants at ground floor. Overall, Klagan@Riverson exceeded my expectations.

Reviewed July 01, 2019

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8.8
Excellent
Lee from Malaysia
Couple
Superior
Stayed 2 nights in August 2019

recommended...”

It's my 4th time stayed with Klagan Riverson and will always be my choice whenever i go to KK.. hope to highlight to the management that the floor tiles are seems in not good condition and please repair on it.. as for other facilities are good, good location and best place to stay too... keep it up... thanks!

Reviewed September 15, 2019

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10.0
Exceptional
Mohd from Malaysia
Solo traveler
Superior
Stayed 4 nights in December 2017

Satisfied, except ....”

Very nice hotel and room, the staff (receptionist and housekeeper) always smile to customers, but no privilege parking for customers, need to pay the parking, management should fight to building management to get a special rate (fix rate) for Klagan hotel customers. Happy for hotel n staff, unhappy coz no parking privilege for hotel customers.

Reviewed December 08, 2017

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9.2
Exceptional
Jebb from Philippines
Family with young children
Superior
Stayed 4 nights in December 2018

Exceptional”

It was in a very convenient location. 5 minute walk to Imago Mall. Staff are friendly and helpful. The room is clean and clean towels and toiletries are provided on a daily basis. Great value for money. The only thing is their superior rooms have no twin beds (only king beds) so we had to upgrade ours to family room which had a king size and a twin bed. Overall, it was a lovely experience in Kota Kinabalu:-)

Reviewed January 02, 2019

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8.8
Excellent
Joo from New Zealand
Couple
Superior
Stayed 1 night in August 2017

Excellent”

We've stayed in 6 hotel and serviced apartments to date and Klagan@Riverson has met our every satisfaction!

Reviewed August 20, 2017

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10.0
Exceptional
Yeo from Malaysia
Group
Superior
Stayed 1 night in December 2017

Nice location and friendly staff ”

Enjoyed my 2 days 1 nights with my bestie at Klagan Residence & Hotel! Best location near imago shopping mall and also luckily meet Christmas event at the walk!

Reviewed December 03, 2017

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8.0
Excellent
SeungIm from South Korea
Solo traveler
Superior
Stayed 1 night in June 2017

Resonable place to stay”

It's a new place so most taxi drivers don't know the location....U'd better say Riverson soho the Walk near Imago....Anyway very clean and kind workers...Near Imago mall...As U guess it's a residence so convenient to stay compared to the price....

Reviewed June 08, 2017

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8.8
Excellent
Yong from Malaysia
Solo traveler
Superior
Stayed 1 night in March 2018

Great Location with Comfortable Room”

This hotel is located to the new hotspot of Kota Kinabalu. The room is spacious and all amenities provided. High CP value for short stay.

Reviewed March 12, 2018

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8.4
Excellent
Ng from Malaysia
Couple
Superior
Stayed 1 night in October 2017

Good location. ”

The hotel is located on the 3rd floor of the residence. Well located near IMAGO shopping mall, which is within walking distance. However, the rooms are small. Walls are not sound proof, thus you can hear chats from outside the room. I have smokers smoking outside my room along the walkway, which makes me uncomfortable. I really do hope your hotel management will enforce no smoking policy strictly. Unluckily during my visit, the wifi is not working. So I can't comment on the wifi service.

Reviewed November 02, 2017

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8.0
Excellent
NUR from Malaysia
Business traveler
Superior
Stayed 2 nights in July 2019

Brand New yet Quite Off the Town Area”

I stayed here for my business trip and this place was quite secluded from town area yet 5 mins walking distance from IMAGO shopping complex and the Riverson Walk. Fun atmosphere and quite relaxing. The room was alright yet the toilet tiles were not really clean.

Reviewed August 06, 2019

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9.2
Exceptional
Lisa from Taiwan
Group
Superior
Stayed 1 night in August 2018

Exceptional”

We stayed for 1 week in Kalgan Roberson. The apartment staffs are extremely friendly. Even before we checked in, they replied our email inquiries almost immediately. I Love the public pool and everything inside our SOHO unit. Unlike other reviewers said, I feel the pool is quite clean and beautiful at night. Our unit has 2 bedrooms and 2 bathroom plus a large open kitchen and living room/desk area. Each room and living room has a balcony giving excellent views of the golf club across our building. Our unit is on the 7th floor. Security is 24 hrs so we feel very safe staying there. The only recommendation will be improvement on housekeeping because our unit is big some area like kitchen sink and sink countered were not wiped. Bedsheets pillow cases were all changed every day; shampoo soaps toilets are replaced everyday too so it was overall very clean :)

Reviewed August 15, 2018

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10.0
Exceptional
Iskandar from Malaysia
Business traveler
Superior
Stayed 3 nights in April 2018

Good value ”

Very good value for it's location in Kota Kinabalu city centre and very near to Imago shopping mall

Reviewed April 18, 2018

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8.0
Excellent
Christianne from Malaysia
Group
Superior
Stayed 4 nights in September 2017

good for a few nights stay”

The hotel was comfy for the price point. Location is good as it is right beside Imago Shopping Centre. Can't really complain much as the price was surprisingly affordable for a hotel with such a strategic location. I would like to comment on a few things that didn't really appeal to me: 1. no free parking. if you're renting a car then you may need to reconsider. The parking fee wasn't free for hotel guests at the time of our stay. 2. Room Condition The room is clean and cosy, with TV, microwave, washing basin etc. However, I did noticed a few signs of poor workmanship. Not really the hotel's fault but just wanted to point that out. For example, the bathroom basin is white and it already looks rather dirty (yellowish). Also, some of the power sockets were not installed properly - falling off. This reflects the poor workmanship and can be a hazard if not careful. Other than that, this hotel is perfect if you're in KK for a vacation.

Reviewed September 12, 2017

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9.6
Exceptional
Mohammad from Brunei Darussalam
Family with young children
Superior
Stayed 3 nights in March 2019

Place of stay was excellent. Close to commercial buildings.”

It would be better if The Klagan would include the payment of parking ticket for free during our stay. It would be easily 5 Stars.

Reviewed March 22, 2019

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