Recent customer comments

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Very good

based on 4519 reviews
  • Cleanliness 7.8
  • Facilities 6.7
  • Location 9.2
  • Room comfort and quality 7.4
  • Service 7.5
  • Value for money 7.3
  • Food and dining 6.8
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Andreas from Australia
Business traveler
Stayed 2 nights in October 2013
A happy return!
Location, well renovated and fantastic service
A great happy return to a hotel that has been well refurbished/renovated. It is a hotel that is used by Singapore Airline for its crew and so that alone speaks volume about its merits. But even without that, this hotel is in a great location, direct shuttle from Airport Express Station (kowloon side), door step access to MTR and buses, shops, restaurants and the list goes on. Would recommend this hotel to business or tourists type.
Reviewed November 04, 2013

Madeleine from United States
Solo traveler
Stayed 2 nights in October 2013
extremely small room,inadequste space
excenlite location.
small rooms not enought space to walk around,no chair to sit except the beds. no place to put the suite case. extra charged for Wi-Fi.unable to sit in the lobby, because there aren't one. can't use the internet in the coffee shop had to buy minutes. inly havwe five small tables. poor service at the desks.breakfast is extra charges. so if I have calculated the extra cost and the comfort. I would have to stay at the other hotels. the superior room I booked for ended on the bottom floor. so superior doesn't meant to be good.
Reviewed November 03, 2013

James from United States
Solo traveler
Stayed 2 nights in October 2013
Room was extremely small, no hot water in shower
Location, proximity to Hop-On, Hop Off Bus for Sightseeing and to Ferry Boat
As noted above : Value received for price paid was not acceptable. Room was tiny and no shot water in shower area.
Reviewed November 03, 2013

Marcel from Singapore
Stayed 4 nights in October 2013
Great location with easy access to shopping malls
Clean, comfortable and great location
Reviewed November 02, 2013

Chu from Hong Kong
Business traveler
Stayed 1 night in October 2013
Ok hotel for the shopping traveller
Location, public transportation access and close to restaurants
Overall ok. It is definitely a hotel for the traveller as hundreds of mainland travellers arrive everyday.
Reviewed November 02, 2013

Damien from Singapore
Stayed 1 night in October 2013
Centrally located but its a getting a little old
Location, room size and staff friendliness
A hotel that is starting to show its age. Location is wonderful, there is an MRT exit right outside the hotel and its about 5min walk away from the shopping and eating area of Tsim Sha Tsui. Rooms were good enough and clean but nothing exceptional. Internet is chargeable which is never a good thing.
Reviewed November 01, 2013

Kwong from Hong Kong
Business traveler
Stayed 1 night in October 2013
Very Good Location
Convenient, Nearby Shopping Area, Good Restaurants
Reviewed November 01, 2013

Kreetha from
Harbour View
Stayed 2 nights in October 2013
very good
cleanliness, large window, location
Reviewed November 01, 2013

Contessa from Philippines
Family with young children
Stayed 2 nights in October 2013
Nice hotel
Our room were upgraded without my request.. Quiet.. Air conditioning were ok.
The front desk staff were friendly. Our room were upgraded even without our request. The room were not that big but it's fine with me...
Reviewed October 29, 2013

Apichart from Thailand
Business traveler
Stayed 3 nights in October 2013
Good location but the room is too small.
Nice Hotel, good location for down town, Small room
Reviewed October 28, 2013


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