Recent customer comments

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Very good

based on 198 reviews
  • Cleanliness 8.2
  • Location 7.0
  • Room Comfort/Standard 7.9
  • Service 7.7
  • Value for money 7.7
  • Food/Dining 6.6
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Helena from Estonia
Family with young children
Stayed one night in February 2013
nice hotel
nice japonese style
The Kris resort hotel is very nice place to stay near Pang Tao beach. Beautiful sand beach with different restaurants, caffes, hotels and shops is in a five minutes walking distance from the hotel. Hotel is clean, japonese style, service is very friendly and it has two big pools and a small pool also for kids. The place is quiet and deserves it´s stars.
Reviewed March 04, 2013
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Rob from United Kingdom
Solo traveler
Stayed 2 nights in April 2012
Good vlaue for money
Location and cost
A clean, modern hotel situated between Bangtao and beautiful Surin. THe pool area is small, and the breakdfast average, but the location and the rooms are excellent for the price. I would recommend staying here if you want a good lcoation at cheaper prices
Reviewed March 01, 2013
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Stephanie from Australia
Solo traveler
Stayed one night in February 2013
Nice hotel, little out of the way
Nice clean rooms, awesome bathroom
Overall stay was good, reception staff could have been a little friendlier but I've seen worse. Definitely head to surin beach instead of bang Tao...both are great bit surin a little nicer with more character on the streets. Pool could have done with a clean, I didn't once see anyone use it.
Reviewed February 09, 2013
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Mindaugas from Lithuania
Stayed 5 nights in December 2012
Nice hotel
Nice hotel, but almost non-english speaking stuff
Hotel was quite nice, there were some cockroach outside the hotel in the yard at night. But NOT inside the rooms and etc. You can feel the "wet air" there - but it is not the problem of hotel i think, there is an island - so maybe it must to be so. Room was very comfortable, with an amazing balcony. Stuff were trying to be very helpful, but they could not speak english very well. It wasn´t the most expensive hotel in Bang Tao and the most cheapest as well - but we enjoyed our stay there. By the fact - the owners are very friendly.
Reviewed January 28, 2013
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Sally from United Kingdom
Family with older children
Stayed 6 nights in December 2012
Good little hotel close to the beach
Close to the beach, lovely resort, clean rooms and friendly staff
Well located hotel close to the beach. Rooms clean and adequately furnished, some fittings of poor quality. Friendly and helpful staff however not always understanding English. Breakfast limited. Nice pools but preferred the beach, a pleasant resort. Some rubbish littered around the surrounding areas.
Reviewed January 27, 2013
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on from China
Solo traveler
Stayed 4 nights in January 2013
quite cozy but not worth this price
i would say i expect a little more for the price and in the name of "phuket". as a resort it doesnt feel like one. and the hotel room is small, the bath tube drain wasnt working, ask for exchange they said it's's not too bad, cozy room, wooden floor and so. but not as big as what they shown in the picture for sure.
Reviewed January 11, 2013
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Alistair from United Kingdom
Solo traveler
Stayed 7 nights in December 2012
Good hotel, excellent staff
Nice hotel, quiet, short walk to Bangtao and easy access to Surin
Clean, modern hotel in a quiet location, close to the beach with very good staff
Reviewed January 05, 2013
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Petr from Czech Republic
Stayed 5 nights in December 2012
Lovely clean hotel on a quite place
Cleanness, beautifull pool area, quiet place
Beautiful quite place, very nice pool, delicious food in hotel restaurant.Very kind staff.
Reviewed January 03, 2013
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Scott from United States
Studio Pool Side
Stayed 3 nights in November 2012
Try another place. Nothing is as advertised.
Not very crowded. Only a few guests.
First, the staff has almost no training. I blame the management/owners. The sign was in pieces on the ground. No rooftop restaurant as advertised. The spiral staircase that led to a sundeck....led to a roof with nothing there. Looks like the hotel is going under or changing ownership. I stay in a lot of hotels and would not recommend staying there until positive changes are made. Could be great if they new how to manage and run a hotel.
Reviewed December 12, 2012
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Marko from Serbia
Solo traveler
Stayed 4 nights in November 2012
Bad location and nothing does working
Only one person speak proper English. Elevator is not working. WiFi in lobby is not allowed to use. Kitchen is horrible. Only one good things - this hotel is close to another resort, by walk approx. 500m. Because service is cheap.
Reviewed December 07, 2012
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