The Kunlun Jing An
The Kunlun Jing An
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"Thank you for making my stay so comfortable!"

SIEW B.

May 1, 2018

Guestroom The Kunlun Jing An
Guestroom
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Lobby The Kunlun Jing An
Lobby
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Lobby The Kunlun Jing An
Lobby
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Interior view The Kunlun Jing An
Interior view
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Excellent
Location
8.7
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The Kunlun Jing An

Excellent location
Stay in the heart of Shanghai - See what's nearby
Excellent
From 407 reviewsSee what guests said
8.2
Recommended by 92% of guests
  • 480 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Heart of the city

Room choices
7.5
Very good
Room comfort & quality
6 travelers are looking at this property right nowBook now before it's too late!
King Deluxe Suite
King Deluxe Suite
...
  • City view
  • 134 m²/1442 ft²
  • 1 super king bed
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Deluxe King
Deluxe King
...
  • City view
  • 33 m²/355 ft²
  • 1 king bed
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Grand Deluxe King
Grand Deluxe King
...
  • City view
  • 33 m²/355 ft²
  • 1 king bed
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King Panorama Suite
King Panorama Suite
...
  • City view
  • 70 m²/753 ft²
  • 1 king bed
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Executive Panorama Suite
Executive Panorama Suite
...
  • City view
  • 70 m²/753 ft²
  • 1 king bed
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Executive Suite
Executive Suite
...
  • 73 m²/786 ft²
  • Executive lounge access
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Grand Deluxe Twin
Grand Deluxe Twin
...
  • City view
  • 33 m²/355 ft²
  • 2 single beds
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Deluxe Executive King
Deluxe Executive King
...
  • City view
  • 33 m²/355 ft²
  • 1 king bed
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Twin Panorama Suite
Twin Panorama Suite
...
  • 73 m²/786 ft²
  • Executive lounge access
  • 2 double beds
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Presidential Suite
Presidential Suite
...
  • 208 m²/2239 ft²
  • Executive lounge access
  • 1 super king bed
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More about The Kunlun Jing An

More about The Kunlun Jing An

"It''s an easy and convenient location."

Reviewed February 19, 2017

Andros from Singapore

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Business traveler

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Chinese cuisine
Chinese cuisine
TianFu Lou
60 m Chinese
ShuiShangRen Jia
60 m Chinese, Seafood
XiErDun Hotel YanHuiTing
60 m Chinese
Asian cuisine
Asian cuisine
Cafe 65
140 m Asian
Lapis Thai (1788 Square)
370 m Asian, Thai
Le Viet
370 m Asian, Vietnamese
Japanese cuisine
Japanese cuisine
ShangHai Tian Jia (HuaShan Road)
120 m Japanese, Sushi
He Jiu Japanese Restaurant
160 m Japanese
Wan Dao Japanese Restaurant Yakiniku
180 m Japanese, Seafood

What they offer

"Very good hotel"

Sapna from India

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (407)Booking.com Reviews (1107)
8.2
Cleanliness8.5
Facilities8.6
Location8.7
Room comfort and quality7.5
Service8.2
Value for money7.8
Provided by verified guests of Agoda
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Showing 214 verified guest comments
12345
9.6
Exceptional
Zhengshu from United States
Business traveler
Deluxe Twin
Stayed 1 night in May 2018
NA”
Thank you
Reviewed August 31, 2018
Thank you for staying with The Kunlun Jing An. We look forward to welcoming you back soon.
Responded September 11, 2018
The Kunlun Jing An
5.6
Boon from Singapore
Business traveler
Deluxe King
Stayed 3 nights in August 2018
No more good service”
The service quality has dropped a lot after taking over from Hilton. I was told to give RMB100 in order to get umbrella from concierge. Staff are less attentive, bed in the room is dusty and it feels like a pure local hotel which is for local tourists. It lost its international professional touch. What a shame.
Reviewed August 19, 2018
9.6
Exceptional
Yihua from Australia
Couple
Deluxe King
Stayed 2 nights in August 2018
Exceptional”
过去的Hilton宾馆。只是换了名称。
Reviewed August 05, 2018
感谢您入住静安昆仑大酒店并给予我们好评。期待您的再次光临。
Responded September 11, 2018
The Kunlun Jing An
6.0
Neil from United Kingdom
Business traveler
Deluxe King Room
Stayed 3 nights in May 2017
Stayed here many times”
A good stay this time, less noise and no cleaners at 7am in the room above. For the price and location still a good option as a business traveller.
Reviewed May 02, 2018
Heartfelt thanks for sharing your wonderful experience at The Kunlun Jing An. We are delighted to learn that you have enjoyed your time at our hotel.We look forward to hosting you again the next time you are in Shanghai.
Responded July 11, 2018
The Kunlun Jing An
6.8
Good
Neil from United Kingdom
Business traveler
Stayed 1 night in November 2017
Last stay”
The hotel is due to change to a new owner, there was a marked decline in the internet speed and vpn access. Room noisey from surrounding guests which I've come to expect. Last stay for me, time to try somewhere new.
Reviewed May 02, 2018
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that we will be looking into each point that you have made.I hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.
Responded July 11, 2018
The Kunlun Jing An
10.0
Exceptional
SIEW from Singapore
Couple
Deluxe Twin
Stayed 2 nights in April 2018
One of the best hotel stays I’ve experienced”
There is nothing to complain about this hotel; my stay was perfect! Stayed with Kunlun for the first part of my 2-weeks trip, and came back for the last 2nights with them again. I really appreciate and impressed with the effort and job dedication the chambermaids had. Everyday, I’d come back to my room and see my items neatly arranged :) especially with my personal bathroom items, they’d be placed neatly without fail! Thank you for making my stay so comfortable! Definitely coming back to this hotel When I visit Shanghai the next time! :)
Reviewed May 01, 2018
Thank you for your kind review of The Kunlun Jing An. I would definitely share your gracious words with hotel team as your feedback will be a great reward for them to continue to achieve their best.We hope it won't be too long until we see you again. Thank you once more, for your thoughts. We hope you have a fantastic day!
Responded July 11, 2018
The Kunlun Jing An
7.2
Very good
Chin from Hong Kong
Business traveler
Deluxe Twin
Stayed 3 nights in April 2018
Good service but room is so so”
It was hilton hotel and just get their name changed in jan 2018. They didn’t do a renovation though so the room looks a bit old. The restaurants are quite pricey compared to other high-ended hotels. The service is very good, people are friendly and quite helpful.
Reviewed April 29, 2018
Thank you for contributing your feedback about your stay.Indeed, it is one of our top priorities to ensure that the highest level of maintenance and cleanliness of the hotel can be achieved by our trained and knowledgeable housekeeping team, so as to provide a safe and comfortable accommodation for our guests. Feedback such as yours is a vital element to our success and let us understand guests expectations. Thank you for bringing your observations to my attention so we can continue to work on areas where we may have opportunity. I hope you will consider staying with us again so we may better demonstrate our commitment to your satisfaction.
Responded July 11, 2018
The Kunlun Jing An
7.2
Very good
richard from China
Family with young children
Grand Premier Panorama
Stayed 1 night in February 2018
Over price ”
From Hilton to kunlun hotel. I think is way over price. Might consider staying again if it’s half the price.
Reviewed February 15, 2018
7.6
Very good
Tzu-Hua from Taiwan
Group
Stayed 2 nights in December 2017
Very good”
no free wifi, and the bath tub looks like not clean at all... but can use the gym/swimming pool/spa for free, and i got a real nice price at agoda, so , it's okay.
Reviewed January 03, 2018
Thank you for sharing your recent stay with us, and I am sorry to hear that we were not able to light up your expectation for your last visit. The Wi-Fi issue has been shared with our IT team for further improvement. With the help of guests like you we will continue to improve. We hope you will allow us the opportunity to regain your trust in our brand and hotel.
Responded September 11, 2018
The Kunlun Jing An
10.0
Exceptional
Sapna from India
Business traveler
Stayed 1 night in September 2017
Awesome Ambience”
Very good hotel
Reviewed December 13, 2017
7.6
Very good
NOTKER from Hong Kong
Business traveler
Deluxe Twin
Stayed 2 nights in October 2017
controlling comes first ... customer second”
Used to be a great reliable Hotel .... now like any other hotel you you never know what they charge you .... always different .... no breakfast, no free internet, no points on your hilton card, sorry sir no king size bed only two twins and next time visa versa this is a terrible given and if I had the choice I would book a hotel with high reliable constant standards and would say goodbye to the Hilton
Reviewed October 22, 2017
6.4
Good
Jun from Vietnam
Solo traveler
Stayed 2 nights in September 2017
Simply good ”
Supermarket nearby needed
Reviewed October 03, 2017
6.0
Winfried from Germany
Business traveler
Deluxe Twin
Stayed 4 nights in September 2017
visit shanghai”
check in : i booking 2 room with king bed only one was available , other was twin after a long discussion i get a room with king bed Room; Mini bar was not complet fill up after give this informationto the frontdesk the mini bar was not fill up in 3 days.............! check out: was a disaster...i lost my flip for my suitcase on bell service so it was extrem complicat to get my goods the staff was very unflexible and unprofessional. Conclusion: after visit the hilton shanghai more as 30 years satisfying stay in the hotel i must say very claely the service is go down and in not all part of the hotel is this a 5 star hotel sorry to say that winfried karl travelagent
Reviewed October 02, 2017
5.2
Choon from Singapore
Solo traveler
Stayed 1 night in September 2017
Nice building but service is awful ”
Building is in good condition. Rooms are average. Staff are unfriendly. First Hilton where the bell boy brushes me aside to enter the hotel first instead of waiting his turn.
Reviewed September 27, 2017
3.2
Urs from Switzerland
Business traveler
Deluxe Twin
Stayed 6 nights in July 2017
The hotel is very dirty and old. The internet is very slow!! And often does not work”
Only negatives and the reception only steals points. Chinese customers were shouting at the hotel manager. The hotel is a disaster
Reviewed July 30, 2017
9.6
Exceptional
Thoa from Australia
Couple
Stayed 4 nights in July 2017
An expected hotel at a good location ”
We have stayed at Hilton on some of overseas trips and had mixed feelings when booking hotel at Shanghai based on review from previous guests. However, we thoroughly enjoyed our 4 day stay at this Hilton. - great location /walking distance near some prestigious department centres: Kerry Ann, Reel which are all linked together from basement. A good omen for the hot summer in July. We like the Ole supermarket and also the One in the basement of City Plaza ( opposite to Jing An temple). Good places to buy Chinese and import grocery. - hotel: clean standard room. Friendly/helpful staff/prompt service from Ms Rachel/IT support 24 hrs service/Laura from Housekeeping/Albert from the concierge whichis fully attended for any queries. - room service: exhausted from the heat and walking all over in Xintiandi and Tanzifang, we decided on room service and totally enjoyed the xiu long bao and Hainan chicken as well as the Chinese breakfast which is quite generous for one person to finish.
Reviewed July 17, 2017
9.2
Exceptional
Teck from Malaysia
Couple
Stayed 2 nights in February 2017
Great Location”
Situated conveniently at the Jing An district
Reviewed July 03, 2017
8.4
Excellent
Trevor from Australia
Business traveler
Stayed 5 nights in March 2017
Nice Hotel”
Good for business traveler.
Reviewed April 27, 2017
Dear guest, Heartfelt thanks for sharing your wonderful experience at Hilton Shanghai. We are pleased to know that you have enjoyed your stay and found our service professional and convenient location. We look forward to welcoming you again to Hilton Shanghai.
Responded May 02, 2017
The Kunlun Jing An
7.6
Very good
Calvin from Singapore
Couple
Stayed 2 nights in March 2017
Very good”
Clean hotel, comfortable room, friendly staff, good location, nice lobby, pleasant ambience. I would recommend to friends. I have no hesitation in staying at Hilton again.
Reviewed April 04, 2017
Dear Calvin, Thank you for staying at Hilton Shanghai and sharing your fantastic experience with us. I am delighted to hear that you have enjoyed your stay and will definitely share your comments with the Executive Lounge team. Hilton Shanghai is your home away from home. I hope to see you again soon at Hilton Shanghai.
Responded April 11, 2017
The Kunlun Jing An
6.8
Good
Andros from Singapore
Business traveler
Deluxe King
Stayed 6 nights in February 2017
Nice location and easy access to malls”
It's an easy and convenient location. 10 mins walk to sogo and other shopping Malls. Lawson and shops are around the corner for easy purchase of water
Reviewed February 19, 2017
Dear Andros, Thank you for taking your valuable time to share your experience. We are happy to hear we made you feel as comfortable as possible during your visit. We look forward to hosting you again the next time you are in Shanghai. Thank you once more for taking the time to share your feedback with us. We hope you have a lovely day!
Responded April 11, 2017
The Kunlun Jing An
12345
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