Return to Bali 2016”

Planned a trip for 3 through agoda.com and chose Kuta Heritage Hotel. Was affected as one of our members had a very last minute family emergency and had to cancel!! Many thanks to both agoda.com and Kuta Heritage Hotel for being so understanding and settled it so smoothly for us. Now more onto the trip and stay. Kuta Heritage Hotel is a wonderful, new, clean and very comfortable hotel with great amenities. It is located next to mercure, and hard rock hotel. Access to the beach? Right across 😁😁 The room came with a huge bathtub and a separate bathroom and toilet. Great for couples and even sharing. The beds are very comfortable with extra pillows to choose from. We were warmly welcomed from the time we arrived and throughout the stay. We had the chance to dine at the rooftop restaurant which had a brilliant view of Kuta Beach. The restaurant offers both western and local choices. We did not take the package with breakfast but ended up dining daily at the hotel restaurant which serves wonderful buffet serving both western, local and vegetarian choices. The price is at 140000 rupiah around 14 singapore dollars. A shoutout to lovely pretty Nita from the restaurant who is ever so friendly and attentive to us and our needs. The hotel is within walking distance to hard rock cafe, discovery mall, matahari, lippomall, beachwalk mall. Plenty of choices of food around depending on what you like. It is within walking distance to night life as well. Legian Street is easily accesible by walking and if you really do not want to walk, do flag down one of the metered blue bird taxi. (Some cabbies from other companies may refuse to go by metre by which then please bargain before getting into one. I prefer to use the metered blue bird taxis to save the hassle) The hotel comes with free wifi which has good connection. If you are looking for a sim card for data connection, just head to the nearby minimart (if the minimart ran out of sim card, there is also a telkomsel counter with

Memorable stay”

This hotel is managed by Accor, it's not surprise you will feel at home while you travel. The hotel located at kuta road and right across kuta beach. Perfect location. A signature welcome drink with wet towel is served surely will refresh you after your long journey to reach Bali. No issue during check in. Since I book from agoda, their package doesn't come with breakfast. The receptionist offer a USD10 buffet breakfast which I thought it's quite worth though i didn't take it. Once you at room level, you will feel different atmosphere, you will feel you are in a cruise ship, same goes with the room. I took Classic Heritage room and it's facing the lobby 'pond'. The room is spacious, nicely decorated, separated shower and toilet and comes with 2 basins. Bed quality, room cleanliness is in tip top condition. Sleep quality is perfect, no noise at all. The only down side is the shower, not enough pressure and not warm enough. Since my room didn't receive natural light, it could be a bit dark. Even you open your curtain, it won't be bright enough. The top floor is facility level. There is spa, small fitness room, dip pool, pool bar, and restaurant. The pool is nice. You can see kuta beach and sea from there. At night this pool area will be a romantic place. We took dinner there and the food taste is really fantastic. Hospitality is their expertise; they didn't fail us on everything. Friendly and helpful receptionist, room service staff and security. If you need a beach towel, you may also request to the lady sits on ground level she will happily provides you. In summary, it's a memorable stay and surely will come back for my next visit to Bali.

Will definitely come back again”

We spent last night in Bali at Kuta Beach Heritage Hotel with my mum and boyfriend. We were upset at the first sight looking at the outlook of hotel. It does not meet our expectation. It does not have a grand lobby as a 4/5 star hotel is having. We arrived early for check in but since the room is available after 2pm, so we registered ourselves first and asked the staff to move our luggages in our room when the room is ready. They did it well and i would like to say that they are truly hospitable. There are securities to stop the moving cars along jln pantai kuta when we need to cross the road to kuta beach. We feel like being treated as a king & queen. The room is designed in a modern heritage look. The bathroom design is so special and i love it very much. Since we are not travelling with friends, so there is no issue for us on the bathroom with no locked doors. The hotel room is clean, tidy and quiet. So comfy to stay there. Thanks to the management and all the staffs that served us.

Very Good”

we were worried on arrival due to the busy and noisy location. When we got inside, the hotel was very quiet. One can not hear any noise from outside. It was really amazingly peaceful and calm inside. Even the pool area was quiet. We had a small issue with the 1Million Indonesian money we were asked to deposit on arrival. I think it would have been better if the hotel added this on their website..just to prepare travellers. Luckily the gentleman was kind enough to let us off and he gave us an option to pay cash in case of any purchases during our stay..so all worked out well. The staff are the most friendly people we have met during our travels in Asia. Genuinely smile, greet and very helpful. Excellent experience. As non-smokers, we had to move when eating as most people around the pool were smoking..maybe the management should put a smoking and non smoking zone around this area to try and protect the non smokers. I highly recommend Kuta Beach Heritage and it's truly a 5*..loved it. For the friendly staff, cleanliness, security and quiet indoors, I would come back. Thank you Kuta Beach Heritage for being good hosts. We are grateful.

Great location, value for money”

The stay at this Heritage Hotel was beyond expectation. It is at one of the best location of Bali - very next to Kuta beach. The view from top floor swimming pool is awesome. The hotel rooms are so luxury, my little boy was so happy that he does not want to go outside once back from our day tours. All the places are easily reachable, centrally located hotel. We could have gone for little longer stay (5 days was not enough :-)) to do more shopping and enjoy nightlife. Both close to the hotel area. One of my great travel experience is Bali, off course one of the key reason is this hotel.

A slow paradise in busy Kuta ”

It was our first time in Bali so we were unsure of where to stay, so we chose the Kuta Beach Heritage because it was central and had large rooms. Once we arrived we couldn't pick out a single flaw... The staff were incredibly friendly, the buffet breakfast catered to all appetites, the bed was comfortable, the water was always hot and the location was perfect (right next to poppies and across from the beach). We stayed here for the first half of our holiday and fell in love with the place, then went to a more expensive hotel (Hard Rock) and were extremely let down. It proved the great value for money and just how great this hotel is. We will definitely be back!

Comfortable luxury hotel”

This hotel was a very pleasant surprise, located over the road from Kuta beach and a few yards from Poppies lane. The 5 Star rating is well deserved and showed in every area of the hotel.on arrival our room was upgraded from Heritage to Superior and we were very happy it was modern light, clean and a little quirky. The Breakfast was superb freshly made Waffles,fresh fruit smoothies made to order, sushi and fresh baked bread and camembert cheese along with the normal Eggs bacon and indonesian fare. Location was great just over from Kuta Beach and yards from great restaurants and plenty of shops including the new Kuta Beach Walk. Try the Treehouse in poppies for great food and drink average meal price $3 to $6 and cheep drinks to. We will definitely be staying here again in the future.

Birthday in Bali - Kuta Beach”

It was my birthday when I arrived Bali and we stayed in Kuta Beach Heritage Hotel for the first night. The hotel arranged transport pick up from airport. The driver and hotel staff were very nice. Hotel sent us a birthday cake and feel very warm. One point I think the hotel can improve. Because after the stay we moved to outer island and we wanted to leave the luggage in the hotel. But the hotel policy did not allow to leave suitcase if we are not coming back for another stay. I think this is fine but if the staff can give some advice (or just tell us it is very common and no hassle to go to island with luggage), we will feel better instead of worrying about the luggage for the whole night...

More of a 4.5* than a 5* hotel - but a great stay.”

Lovely stay - significantly better than Harris Kuta resort that we stayed at for the first 4 nights. Great room with the bathtub being an excellent add-on (especially for our daughter); great ocean view from the pool (one of the best I have seen). Breakfast was good with a wide variety and staff were very welcoming, attentive. Near to Hard Rock café and right beside the Kuta beach so location for activities like swimming/surfing was excellent. For the women, a number of shopping areas especially the small stalls on Jalan Pantai Kuta and also Poppies Lane I. Walking distance to upscale shops such a Billabong, Matahari department store etc and also the Centro/Discovery mall. One problem was to do with the air-conditioning. I believe they need to revamp the air-con systems as it was leaking every night (inspite of a technician coming to the room one-night and trying to fix it). That was a slight dampener on the stay which was otherwise a great one. Will definitely come again. If you want to do the following when coming to Bali, this hotel is an excellent choice - Beach/surfing activities - Roadside shops, Mall shopping, department store shopping etc. - rest/relax in a good pool with lovely views - clubs/pubs with Jalan Legian being 10-15 mins walk from the hotel (that's the primary place most people go to for nightlife) - be close enough to the airport if you are on a short stay and don't want to be too far off and close enough to other places such as Nusa Dua, Jimbaran (25-30 mins drive each) for parasailing etc. KUTA in itself is best for the above listed activities... If you want to be in a tranquil place where you can meditate, spend your day cut off (no electrical gadgets such as TV etc) then UBUD is the place for you to be at. It is 1.5 hours drive from the airport but a lovely place to cut yourself off and just relax/meditate etc.

Awesome Stay with Kuta Beach Heritage Hotel”

Me and my girlfriend went to stay at Kuta Beach Heritage Hotel early September. Due to unforeseen circumstances, we have to book another flight and check in on the next day. I gave hotel a call and they arrange airport transfer for me immediately. Upon arrival, we were quite happy that the hotel upgrade us to suite facing the beach for free as we have miss out on 1 night of stay. The location is excellent with friendly staff and food that is very near the premises. No worries about getting hungry in the middle of the night as there are convenience store and food market just beside that operate till late. Breakfast was also awesome and I will say we couldn't ask for more from this hotel. Thumbs up !

Great hotel on the beach front in Kuta”

Great stay at Kuta Beach Heritage Hotel. Located at the nice end of Kuta beach and the best area for surfing and swimming. Excellent service at this hotel. We received a better room than booked. Staff were extremely friendly and gave perfect service. Nothing seemed too much trouble. The breakfast buffet was amazing and better than I expected. Location to the beach is perfect if the beach is your main focus. I have an eye for detail and I recommend this hotel highly based on the experience we had and being great value for money.

Great Hotel and very friendly and helpful staff”

We had a wonderful time in Bali and I can only recommend the Kuta beach heritage hotel.The staff is incredible friendly and helpful. Their breakfast buffet has a wide range of food and is of very good quality; they even have freshly baked bread every morning..soo wonderful! If your looking for a place to have a steak we highly recommend the Restaurant Kuta town houses.It,s not very easy to find ,but well worth it to have a steak of outstanding quality at a very reasonable price. The restaurant itself is not really a cosy place,but the steaks...wow!!!

Excellent stay”

I read alot of reviews that this hotel is not as good but I had a wonderfull time. To my knowledge its managed by Accor and at least to my experience that always guarantees a certain level of service. The room and its bed was to my suprise very big, I liked its modern decour as well as the bathroom (2 sinks so my GF was happy). The pool is wonderfull overlooking the Kuta beach and the drinks and food is at a good price. The location is right next to the beach, the entertainment is not far away, we liked to walk.

Good Stay - Great Staff”

We only stayed one night at the Kuta Beach Heritage Hotel just prior to our trip back home to Canada - the location is great with respect to Kuta beach with the minor exception of the busy road you need to cross to get access. The Staff was very friendly and helpful. The breakfast buffet was our only meal at the hotel and it was good (they had a special price of $10 US/person for the buffet - normally $18 US). It was a very clean hotel.

Great hotel. Great staff.”

The hotel is great and I would definitely recommend it to anyone going to Bali! The staff's service was immaculate - lots of smiles and politeness. Very helpful when there were problems. My family and I stayed there for 3 nights and there were no problems at all. The location is also great because it is right smack in the hustle and bustle of Kuta. Kuta beach is just across the street, and lots of small shops around the areas. Major malls are just a walk away. The hotel even offered me free airport pick up, which I appreciated. The breakfast was also very good. Wifi signal in the room was good enough for me to stream youtube videos and upload photos without a hitch. All in all, I am very impressed and will definitely come back again!

Nice Hotel in Bali Kuta Beach”

We are very happy during our time stayed at the Kuta Beach Heritage Hotel. The beach is the frond, very central location of Kuta, room is large and clean. Nice view to the beach from the swimming pool. We would like to recommend this hotel to every one if travel to the Bali. We will come back for next time.

Good location, Clean and Big Rooms”

Excellent location in Kuta area, very close to Kuta Beach. SuperB wifi service, can use hotel's wifi even i was at Kuta Beach area. Big, clean and well decorated rooms but its a bit noisy at night because of the music from those nightclubs (all hotels in Kuta area are having this issue) Helpful staff with detailed pricing for water sports activities, tour details and good recommendations for places to visit. I have left my glasses at the hotel while i was checking out from the hotel and their staff managed to send it back to me through courier service

as good as any other Accor hotel experience”

We choose this hotel because it was under the Accor management. Our experience with Accor was always a good experience, great service, good and clean room, always worth the money paid for. Kita Beach Heritage was also very conveniently located in front of Kuta beach, and within walking distance to the new beach walk mall, and plenty of kids friendly restaurants in the area. Our kids had a blast during the stay in this hotel, great beach experience, and had a great time in the hotel pool. Two thumbs up for Kuta Beach Heritage Hotel, definitely will come back and stay at this hotel when in Kuta.

Classic Heritage King Room”

We requested for hotel pick-up service from the airport which is much more convenient. It was a smooth check-in and have to pay deposit of 1k Rupiah. If you are using credit card to book the hotel, pls be reminded to bring your credit card as well during check-in process. We booked Classic Heritage King room. They welcomed us with Honeymoon decoration in our room and a note saying that they have a little something in the fridge. A CAKE! Such a warm welcome =) staff are all friendly. Location: in Kuta, less than 10mins walk to the Beachwalk Mall. 1 min walk to Kuta Beach. 15mins walk to Discovery Mall and Waterbom. Convenient location. But getting there its always traffic jam. Mini Mart is available at the hotel building itself. Easy to find fast food, KFC, McDonald, Pizza Hut is just a walk away. Hotel Room: Clean and comfortable. Will recommend to others!

Excellent Service and Location”

Bali is a fantastic destination and The Kuta Beach Heritage Hotel made my holiday even more enjoyable with their friendly and very helpful staff, excellent rooms, magnificent pool area and their overall attention to detail. I will definitely be going back. THANK YOU!!!