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Exterior view, The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels in Bali
Classic Heritage King - Guestroom, The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels in Bali
Lobby, The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels in Bali
Lobby, The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels in Bali
Beach, The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels in Bali
Beach, The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels in Bali
Swimming pool [outdoor], The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels in Bali

Removed from saved list

8.4

Excellent

3,184 reviews

3,184 reviews

Housekeeping113
Beach111
Breakfast88
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - 60 meters to the beach
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
KutaBEX

30 m

Pura Batu Bolong

60 m

Kuta Beach

60 m

GP Bali Tour - Day Tours & Activities

280 m

Janoko Tailor

280 m

Popular landmarks
Waterbom Bali

850 m

Seminyak Beach

3.9 km

Sanur Beach

9.0 km

Nusa Dua Beach

10.0 km

Tanah Lot Temple

14.3 km

Closest landmarks
Centerstage Lobby Bar

80 m

Chemist

240 m

Poppies Lane 1

320 m

Cinemaxx Lippo Mall Kuta

430 m

Beachwalk Shopping Center Kuta

430 m

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

Jl. Pantai Kuta, Br. Pande Mas, Kuta, Bali, Indonesia, 80361 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Kuta part of Bali, this property puts you close to attractions and interesting dining options. Be sure to set some time aside to visit Sacred Monkey Forest Sanctuary as well as Kuta Beach nearby. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Located in heart of Bali

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersPopular destination! Properties in Bali are being booked every minute!
Value for money8.1
Location rating9.2
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport2.9 km

Rooms available at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

Excellent
Room comfort & quality

8.7

Heritage Deluxe Room with Shared Plunge Pool
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
Junior Heritage Suite King
...
  • Room size: 56 m²/603 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Heritage Suite
...
  • Room size: 115 m²/1238 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Executive Heritage King
...
  • Room size: 56 m²/603 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Twin Room
...
  • Room size: 56 m²/603 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Heritage Twin
...
  • Room size: 39 m²/420 ft²
  • Sea (partial view) view
  • 2 single beds
Enter dates to see prices
Deluxe Heritage King
...
  • Room size: 39 m²/420 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Classic Heritage King
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Superior King Room
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 200000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Bali with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 198000 IDR for adults and 65000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels features an on-site restaurant for your dining convenience. Meals served include dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

Your special occasion or event can be hosted at the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels's venue. You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, flower petals are available upon request.

Can business events be hosted at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

On-site venues and convenient event services make The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

Restaurants including Hard Rock Café, Bale Udang Mang Engking and Nasi Pecel Bu Tinuk are popular in The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels’s neighborhood which is known as Kuta.

What popular shopping places are close to The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

Located in the Kuta area, The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels is close to great shopping choices like Beachwalk Shopping Center Kuta, Discovery Shopping Mall and KutaBEX.

What are popular attractions near The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

Guests at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels can easily visit Waterbom Bali, Ground Zero Monument and Kuta Square located in the Kuta area.

What popular beaches are close to The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

Guests at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels can easily visit Kuta Beach, Tuban Beach and Jerman Beach in the Kuta area.

What popular natural sightseeing spots are close to The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels?

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels is located in the Kuta area, which is famous for natural sightseeing destinations such as Endless Summer and Karya Transport - Private Day Tours.

See map

Explore the neighborhood

What people love about The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

  • 8

    Very good
    Cleanliness

    "Clean, decent breakfast ."

    Thuy

    |

    March 29, 2023

  • 10

    Exceptional
    Cleanliness

    "This hotel very clean, comfort, easy access to shopping mall, airport."

    Melani

    |

    March 23, 2023

  • 8

    Very good
    Location

    "It is a great location, so hopefully they will make a good investment to get this place back to a good shape."

    Silvan

    |

    March 27, 2023

Overall rating:

8.4

Excellent
3,184 reviews
Cleanliness
8.4
Facilities
8.1
Location
9.2
Read all reviews >
What travelers say they love:
Awesome breakfast buffet, staff are amazingly friendly!
SURIAH from Singapore
Couple
More about The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

More about The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

When you are looking for comfortable and convenient accommodations in Bali, make The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels your home away from home. A stay at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels ensures an easy access to the lively city and all of its wonders.
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Bali can be assisted with taxi and car hire services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, hot tub, salon, spa and sauna. The many offerings at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

With its convenient location, the hotel offers easy access to all Bali has to offer. Sometimes the best vacation days are spent doing nothing. With Kuta Beach located 260 m away, you can turn a sunny day into a perfect chill out with sand and surf.

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Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Beach

161 mentions

Swimming Pool

122 mentions

Breakfast

104 mentions

Housekeeping

66 mentions

Languages spoken
  • English
  • Indonesian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Body scrub
  • Fitness center
  • Hot tub
  • Massage
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Covid-19 testing service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Fruits/snacks
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Infirmary
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Accessible by elevator
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Bathrobes
  • Bathroom phone
  • Blackout curtains
  • Cleaning products
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Desk
  • Electric kettle
  • Fitness club privileges
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • Hand sanitizer
  • In-room safe box
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Soundproofing
  • Telephone
  • Toiletries
  • Towels
  • Trash cans
  • Wake-up service
  • Wi-Fi [free]
  • Wooden/parqueted flooring

Food and dining

Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Italian
  • Vegetarian
  • Gluten-free
  • Buffet
Restaurants on site
Waves Restaurant
  • Cuisine: American, Asian, Indonesian
Riva Bar and Restaurant
  • Cuisine: American, Asian, Indonesian
  • Menu: Buffet

Location

Jl. Pantai Kuta, Br. Pande Mas, Kuta, Bali, Indonesia, 80361
Exceptional
Location

9.2

Airports
  • Ngurah Rai International Airport (DPS)
    2.9 km
  • Banyuwangi Airport (BWX)
    102.0 km
Public transportation
  • Tegal Sari Bus Terminal
    7.8 km
  • Bemo Gunung Agung Bus Terminal
    8.4 km
Hospital or clinic
  • Chemist
    240 m
Shopping
  • Beachwalk Shopping Center Kuta
    430 m
Convenience store
  • On-site
Cash withdrawal
  • ATM
    110 m 1 min walk

What's nearby

Popular landmarks
  • Kuta Beach
    60 m
  • Waterbom Bali
    850 m
  • Seminyak Beach
    3.9 km
  • Sanur Beach
    9.0 km
  • Nusa Dua Beach
    10.0 km
  • Tanah Lot Temple
    14.3 km
  • Uluwatu Temple
    15.3 km
  • Sacred Monkey Forest Sanctuary
    24.5 km
  • Campuhan Ridge Walk
    25.9 km
  • Tegallalang Rice Terrace
    34.1 km
Nearby landmarks
  • KutaBEX
    30 m
  • Pura Batu Bolong
    60 m
  • Kuta Beach
    60 m
  • Centerstage Lobby Bar
    80 m
  • Chemist
    240 m
  • GP Bali Tour - Day Tours & Activities
    280 m
  • Janoko Tailor
    280 m
  • Kingdom Leather and Tailor
    280 m
  • Bali Sea Turtle Society (BSTS)
    300 m
  • Poppies Lane 1
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 6-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-in until23:59
  • Check-out from00:00
  • Check-out until12:00
  • Reception open until23:59
Getting around
  • Airport transfer fee200000 IDR
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)198000 IDR
  • Daily Internet/Wi-Fi fee0 IDR
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors4
  • Number of restaurants1
  • Number of rooms 159
  • Room voltage220
  • Year property opened2012
Parking
  • Daily parking fee0 IDR

Property announcements

Nyepi Religious Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017

Nyepi Day

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels.
Dates affected: March 17, 2018 | March 7, 2019 | March 25, 2020 | March 14, 2021 | March 3, 2022 | March 22, 2023

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.4
Facilities8.1
Location9.2
Room comfort and quality8.7
Service8.6
Value for money8.1
High score for Bali
Rating
9+ Exceptional (837)
8-9 Excellent (550)
7-8 Very Good (508)
6-7 Good (166)
<6 Below Expectation (172)
Time of the year
Mar - May (577)
Jun - Aug (699)
Sep - Nov (510)
Dec - Feb (447)

Show reviews that mention 

Showing 2,233 verified guest comments
12345
10.0
Exceptional
Indri from Indonesia
Couple
Classic Heritage King
Stayed 4 nights in November 2021

Boutiqe Hotel at Kuta Beah”

We stayed for 4 days here and there are so many places to explore near the hotel. This hotel is in front of Kuta Beach, a busy road, and the parking space only for 3 cars. The lobby is very humble for 5 rate stars hotel. The room has medium space; it fits with the furniture in the room. The luxury comes from a borderless bathtub, wastafel, and the bedroom. This room also has a shower room and toilet too. The furniture is classy with woody and granite. It is clean, the towel and bed equipment are comfy. There is a moderate breakfast with a moderate taste, but you will be amazed at the view. The restaurant is on the 4th floor. You can see Kuta Beach from the high. If you need something, you can go to the lower ground and find Circle K there. The staff is helpful and customer-oriented.

Reviewed November 27, 2021

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Dear Mrs.Indri, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Responded December 08, 2021
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
mohd from Brunei Darussalam
Solo traveler
Classic Heritage King
Stayed 3 nights in November 2019

Great guest relation & location ”

Overall the hotel is good and worth the value for money (beach front, comfortable room, good service, next door to starbucks and a surf school). But the thing than made a huge difference is the guest relation (specifically Wenti). I went to bali with no plan and kuta was my 2nd location in bali and got another 2 week in bali. Wenti basically gave me good recommendation for my whole trip... she ask me for my preference and if i had any sort of idea of what i want to do... And from that.. She helped plan my whole trip. Best guest relation service ever! Thanks Wenti!

Reviewed April 20, 2020

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Dear Mr.Mohd, We thank you for your comments regarding your stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We hope your next visit will be as pleasant as the previous one. In the meantime, please stay safe and healthy. Kind regards, Management

Responded December 10, 2020
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Ferna from Indonesia
Family with teens
Classic Heritage King
Stayed 3 nights in May 2022

Exceptional”

First impression when seeing the hotel from outside was not impressive and create big dissappointment choosing this hotel. Outer part of the building definitely need renovation and entrance area is so dark, dump and not well taken care. Good thing, all changed when we reached to the reception desk and enter the real area of hotel. Location very good for those who love city vibes, beach view, sunset lovers, very near to big mall and traditional market selling clothes and small Pura. Room is spacious and has good smell. Breakfast nice. But be careful when staying in Kuta area during peak season🙂 traffic can be very bad but of course this is caused by the premium location where all tourists wants to go.

Reviewed May 11, 2022

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Dear Mr/s.Ferna, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management

Responded May 17, 2022
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Sarangerel
Couple
Superior King Room
Stayed 3 nights in February 2019

Room is very clean. Staffs are very friendly. Location is just excellent. 2 minutes walk to beach”

There are many small shops near by and get drinks and snacks. Beach walk mall is just about 5 minutes walk. I loved having breakfast on the roof top and restaurant. Very very enjoyed stayed there.

Reviewed September 23, 2019

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Dear Mr/s.Sarangerel, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Responded September 26, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Bah from Singapore
Group
Classic Heritage King
Stayed 3 nights in June 2019

leisure”

I was impressed that they gave me a surprise birthday cake with a plate of fruit. The Breakfast buffet at hotel was good, hotel staff were friendly and helpful. The front desk staff were flexible with good listening ears to provide any support when needed. We love firm pillows and beds that we had a wonderful sleep.The location is excellent when there is a 24 hr McDonald + other food etc nearby the hotel and walking distance to shopping area. Also, it is easily to get taxi anytime.

Reviewed July 07, 2019

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Dear Mr/s.Bah, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Responded August 05, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
JENNIFER from Philippines
Couple
Classic Heritage King
Stayed 3 nights in July 2019

the whole vacation is superb, because of the hotel”

the hotel is situated in front of kuta beach which i really loved. it is walking distance to the malls and restaurants. the bed is so comforting to the point i want to be in bed the whole day. the room is clean and the facilities and amenities are complete

Reviewed August 07, 2019

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Dear Ms.Jennifer, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Responded August 12, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Melanie from Australia
Family with teens
Classic Heritage King
Stayed 1 night in March 2020

Amazing location, well appointment rooms, great facilities and exceptional staff!”

We stopped in for few days on our way out of Indonesia at start of COVID pandemic. Cannot rate staff highly enough! They went above and beyond for us at this strange time...upgraded our rooms, provided us with super late checkout so our 12 year old could feel safe. Hotel staff amazing. Hoping we can return again as soon as possible. Thank you so much. Take care all, see you soon 🤞🤞🤞

Reviewed April 19, 2020

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Dear Mrs.Melanie, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. In the meantime, please stay safe and healthy. Best regards, Management

Responded December 10, 2020
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Akash from India
Couple
Junior Heritage Suite King
Stayed 2 nights in June 2022

Beautiful!!! ”

Near perfect hotel, they provided us with a complimentary honeymoon cake on request and upgraded our room too. Loved the beach facing rooms. Room had all required amenities. Buffet breakfast is great for non vegetarians, but even for vegetarians like us there were a decent number of options available. Location is great, right across Kuta beach and lot of great dining options nearby.

Reviewed June 27, 2022

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Dear Mr/s.Akash, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management

Responded June 27, 2022
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Saharudin from Malaysia
Couple
Classic Heritage King
Stayed 1 night in October 2019

Great view and nice ambience”

From Malaysia... staff were friendly, courteous and helpful accommodating. WENTI was excellent and she was amazing. Hotel very clean and spacious. Good location also and most recommended.

Reviewed October 16, 2019

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Dear Mr.Saharudin, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

Responded October 28, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Sheldon from United States
Family with young children
Classic Heritage King
Stayed 2 nights in January 2019

Good value for great location, staff excellent ”

Right in heart of Kuta. Room good value. Breakfast tasty. Nice room. Staff top notch hospitality. My son lost a tooth and it was accidentally thrown away. THE STAFF RETREIVED IT. I love this Hotel and will always consider booking it first. Thank you Grand Inna Kuta!

Reviewed February 03, 2019

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Dear Sheldon. Thank you for taking the time to provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.I also appreciate you mention our staff, I will thanks to them on your behalf for their extra miles to assisted the guest. Thank you for choosing to stay with the Kuta Beach Heritage Hotel Managed by AccorHotels and we look forward to welcoming you back in the near future. Kind Regards Wahyu Gunadi Executive Assistant Manager

Responded February 06, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
KIMFENG from Singapore
Couple
Classic Heritage King
Stayed 3 nights in October 2019

Fantastic Proposal Experience ”

It really is a great decorations with a reasonable price. It also help me to be successful of the proposal. They also free us the wine, fruits and cake for celebration . The hotel location is nice which near to the Kuta beach and city market. It is a really good service that I will leave a feedback in the Agoda.

Reviewed October 29, 2019

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Dear Mr.Kimfeng, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We are happy to be part of your special moment. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Responded October 30, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
SINYI from Australia
Couple
Classic Heritage King
Stayed 1 night in February 2019

Very nice and clean hotel with good value”

Was lucky to get free room upgrade, would love to stay there longer. Pool is very nice especially at night.

Reviewed February 09, 2019

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Dear Sinyi, We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to welcome you back soon. Cordially The Kuta Beach Heritage Hotel

Responded February 12, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Genevieve from Philippines
Group
Classic Heritage King
Stayed 1 night in May 2019

Perfect hotel”

Thanks to Dayu Mira and Eka, receptionists of the hotel, who on our first meeting immediately made us feel at home. We will be seeing you again on our nxt trip to Bali. Perfect location for everything. I wont say more.

Reviewed May 25, 2019

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Dear Ms.Genevieve, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

Responded August 05, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Adrian from Singapore
Couple
Classic Heritage King
Stayed 3 nights in January 2020

Value for money hotel in excellent location ”

Outstanding service, good breakfast, and well location in central of Kuta right opposite the beach. Will love to return!

Reviewed January 22, 2020

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Dear Mr. Adrian Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Responded January 28, 2020
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
hadi from Brunei Darussalam
Solo traveler
Junior Heritage Suite King
Stayed 2 nights in January 2019

the bestnfrom the room ..locatrion and service”

value for money..the stuff was so helpfull and the cleanliness of this hotel is 10/10 and its near to shop,bar n fast food

Reviewed January 22, 2019

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Dear Hadi, We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to welcome you back soon. Cordially The Kuta Beach Heritage Hotel

Responded January 24, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
yuni from Indonesia
Family with young children
Classic Heritage Twin
Stayed 1 night in June 2021

Awesome”

The best thing is the bed.. so comfy No need to ask for location its right in front kuta beach Staff are friendly Bfast good Sad thing is kuta not longer city never sleep.. it’s like sleeping beauty 😭

Reviewed July 04, 2021

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Dear Ms.Yuni, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Please stay safe and healthy. Kind regards, Management

Responded September 28, 2021
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Jing from Singapore
Couple
Classic Heritage Twin
Stayed 3 nights in November 2018

Had a great stay here”

I love the pool! Food are fine but the room was great! Staff were friendly, location is right in the middle the town and has good view to the beach. Love it.

Reviewed June 08, 2019

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Dear Mr/s.Jing, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Responded August 05, 2019
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
HASRIN from Malaysia
Couple
Classic Heritage King
Stayed 3 nights in April 2022

Nice hotel hospitality ”

We have great experience with all hotel kuta heritage staff very helpful and memorable for myself and my wife. Only small matter about the aircond leakage during our last day. We will stay again for sure. Thanks

Reviewed April 21, 2022

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Dear Mr.Hasrin, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Responded May 05, 2022
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Ian from Australia
Couple
Classic Heritage King
Stayed 7 nights in May 2022

Awesome Place”

This hotel was a surprise. It was fantastic. The staff and position are exceptional. Breakfast was very good and the staff helped where ever possible. Recommend this hotel.

Reviewed May 20, 2022

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Dear Mr,.Ian, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Responded May 30, 2022
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
10.0
Exceptional
Eshan from Indonesia
Solo traveler
Classic Heritage King
Stayed 7 nights in January 2022

Brilliant stay”

Highly recommend this hotel, staff are incredible and I was upgraded to a deluxe suite. It's walking distance to Beachwalk and has a nice pool and gym.

Reviewed February 02, 2022

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Dear Mr/s.Eshan, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management

Responded February 11, 2022
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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