This property is in high demand!
Booked 63 times this week | 8 travelers are looking at this property right now
"Staff was friendly, bottle shop/mart downstairs, beach acros..."
December 28, 2018
80 meters to the beach
Located in heart of Bali
Free Wi-Fi in all rooms!
Booked 63 times this week | 8 travelers are looking at this property right now
|Value for money||8.0|
|Nearest airport||Ngurah Rai International Airport (DPS)|
|Distance to airport||2.6 km|
"This is a great hotel in Kuta, close to the beach, good rooms."
November 23, 2018
"Sea View from hotel pool is superb ."
December 31, 2018
"This hotel right at the Kuta Beach is very convenient."
May 15, 2018
October 19, 2018
Designed for both business and leisure travel, The Kuta Beach Heritage Hotel is ideally situated in Kuta; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. For those of you who want to venture out, KutaBEX, Kuta Beach, GP Bali Tour - Day Tours & Activities are just some of the attractions available to visitors.
The facilities and services provided by The Kuta Beach Heritage Hotel ensure a pleasant stay for guests. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.
The hotel features 159 beautifully appointed guest rooms, many of which include television LCD/plasma screen, bathroom phone, clothes rack, complimentary instant coffee, complimentary tea. The complete list of recreational facilities is available at the hotel, including fitness center, outdoor pool, spa, massage. Superb facilities and an excellent location make the The Kuta Beach Heritage Hotel the perfect base from which to enjoy your stay in Bali.
"Located a stones throw from the beach the welcome was super..."
September 26, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The Kuta Beach Heritage Hotel
Show reviews that mention
Amazing hotel with nice view”
The hotel is amazing. However, the check-in is kinda bad. They fail to prepare my room 3 time (and each time they told me to come back later). I'm kinda disappointed because the staff doesn't look apologetic about it.
Awesome Service with great dedication ”
We checked in to the hotel (earlier than the usual 2pm timing) on my friend's birthday. Without any prior request for early check-in, we left our luggage and was told to return later while they prepare the room. When we return, the crew on duty with Ari surprised my friend and I with a birthday cake and greeting. This was totally unexpected as no special request was made for the birthday and it was Ari's attentiveness (when processing our check-in) that picked up the fact that its my friend's birthday that day. The level of dedication and effort put in to gather the cake and crew for the birthday song was really commendable. Seemingly simple, the thoughts that went behind this gesture touched us. Thank you for making our stay a memorable one.
I stayed at the junior suite. Room is very spacious with ample amenities. Excellent service by staff, delicious breakfast spread. Awesome pool too where you can relax and enjoy the sunset view. Strategic location with easy access to Kuta beach and plenty of shops and eateries.
Great hotel on the beach”
An older hotel which maintains a classic international standard. Across the street from Kuta Beach and walking distance to most of the attractions in the city. Not for a tight budget, but definitely an upgraded comfort level.
Great location, but needs upkeeping”
Stayed at the junior suite and the view was great. Balconies ranged from small to large ones, and some even had no shelter. We made it a point to check our balconies and requested for room change, and the staff was very accommodating to it. Location was the best as it was walking distance to everything, and Kuta beach was just across the road. Only flaw was the one way streets so it was quite difficult if you were taking a taxi or booking grab, they’ll have to make a big round along the busy streets. If you’re in kuta and want great views with great accessibility, this would be great.
Good Location and friendly staffs”
Good Location. Very near to restos&bars, malls, bazaar/market. Hotel staffs were accommodating, helpful & friendly. Upon check in We were given a wrong room so they upgraded us to a Superior King room with seaview and the room is so nice and big for a couple. There was no complimentary coffee in that room so when i checked out, I highlighted it to the receptionist. They told me that its supposed to have complimentary set of coffee& tea. But is still OK for us since we can still have coffee in the buffet. Other than that, our stay is good.
Second stay with them and was not disappointed. Despite the loud live music at night (stopped before midnight, which was tolerable), my stay was great. The staffs were very helpful and professional. Spacious room with great in-room facilities, comfortable bed, clean room, proper breakfast buffet. Walking distance to the beach, shopping area, restaurants, and convenience store downstairs. I did enjoy my short stay with them and looking forward to staying again in the future.
Dear Basar, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel Managed by AccorHotels and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. I'll be sure to pass on your feedback to our team as well about the exemplary service. Look forward to welcoming you back again soon. Sincerely Wahyu Gunadi Executive Assistant Manager
Good value for great location, staff excellent ”
Right in heart of Kuta. Room good value. Breakfast tasty. Nice room. Staff top notch hospitality. My son lost a tooth and it was accidentally thrown away. THE STAFF RETREIVED IT. I love this Hotel and will always consider booking it first. Thank you Grand Inna Kuta!
Dear Sheldon. Thank you for taking the time to provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.I also appreciate you mention our staff, I will thanks to them on your behalf for their extra miles to assisted the guest. Thank you for choosing to stay with the Kuta Beach Heritage Hotel Managed by AccorHotels and we look forward to welcoming you back in the near future. Kind Regards Wahyu Gunadi Executive Assistant Manager
located a stones throw from the beach the welcome was super friendly and the check in quick and easy. Room was spacious and had everything that you could want from a hotel room. Breakfast was on the Roof by the infi ity pool over looking the ocean horizon and there was a really big choice and it was all to die for. I would stay here again for sure 100%
Dear Neville, Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive such positive feedback. I will share your review with our team. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Kuta Beach Heritage Hotel
Perfect location for travellers who want to stay in the heart of Kuta. The staff were very welcoming and the room was clean. The breakfast was very nice and relaxing, with amazing views of the beach over the rooftop pool. The only negative thing I have to say about this hotel was that the shower water was quite low pressure and didn’t get very hot, and there was a bit of mound in areas of the shower. Other than that we enjoyed our stay, thank you!
Dear Scott, We thank you for your review and appreciate your comments that became a source for improvements. We are looking forward to welcome you back in the near future. Cordially The Kuta Beach Heritage Hotel
staff behaviour ”
Need to cut short my stay due to compassionate reason. Booked 2N2rooms. But I stayed one night. Checked out and returned the key to the staff around 10am. I asked, if I can get a refund for the night I was not staying, but they said I need to contact Agoda since it was pre-paid. I sent an email to Agoda , after 2 weeks with supported documents . Agoda replied that the hotel said I stayed for 2 nights. As my room was on the level as the reception , I suspected someone used the facilities after I checked out. My friends who stayed behind could not verify , since their room was further away from mine . I did not get much help from the front desk that day when I need to rush home , when I approached them to help to make a call to the airline Indonesia office. I was still thinking to go back to enjoy the hotel one day, but I am very disappointed now with the hotel and Agoda......
Dear Sherlene, Thank you for choosing to stay with us and for taking the time to provide us your feedback. I do apologize for the inconsistency of service upon your departure this is certainly not the experience we want any of our customers to have. Your issues raised upon check out has been followed up with the Front Office team to prevent future occurrences I thank you again for the feedback and hope to see you again soon Kind Regards Wahyu Gunadi Executive Assistant Manager
Acceptable hotel, but 1 of the room was smelly”
We booked this hotel for the Christmas holiday in bali, from 22-25 Dec 2018, we booked 2 room, 1 room was okay, the other room was smelly, I think the wet carpet smell, anyway still acceptable. Not much complaint about this hotel, only the room, and they may take note. Our room is same level as the hotel lobby. Location, just at Kuta beach area and it's traffic jam area, anyway bali is traffic jam area. Hotel just beside Hardrock hotel and café, and 200-300 meter away, you can find Kuta Walk Mall. Breakfast is okay, at outdoor area but sheltered beside swimming pool Gym was so so. I still recommended this hotel.
Dear Surya, I thank you for sharing your experiences regarding your recent stay with us and highlighting area that need for improvement. I have taken on board your comments and will look into ways to improve the rooms for future guests. I hope to welcome you back to the hotel in the future Sincerely Wahyu Gunadi Executive Assistant Manager
very good location and service. hotel staff are super nice. I went to Bali with my friends. one of the days was her birthday. the hotel even prepared a small cake and fruits for her, which beyond our expectation. only one thing need to improve is that the refund of deposit is a bit slow.
Dear Suzie, Thank you for taking the time to provide this feedback. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. I have taken your comment regarding the refund deposit timing and have shared to my Finance department to speed up the refund process. Thank you for choosing to stay with the Kuta Beach Heritage Hotel Managed by AccorHotels and we look forward to welcoming you back in the near future. Kind regards Wahyu Gunadi Executive Assistant Manager
As Sion as you entre The artificial aromas from the Sprays in Elevater and Halle aus Hits you. And this Same feeling of Cover up persists. Staff is good - Bit i entre the room and wasch my hands. Inmediatez y i Have the waterdispenser in my hands... it’s loose. The mix of shaving and toothpaste then Sits in the Sink and would Not float down.. u pon sleeping i Hear all Night a Pump - probably the gurgling Sound of the Pool 1 floor above. Deceiving name HERITAGE. It’s all fake with no Heart. As an active Accor Hotels member i feel deceived. Sorry yo say so
Dear Stefan, I thank you for your feedback and I regret your experienced did not fully meet your expectation, Please allow me to offer my sincerest apologies. I have taken on board your comments and will look into ways to improve it. I hope to welcome you back to the hotel in the future Kind regards Wahyu Gunadi Executive Assistant Manager
Big Room Great Comfort”
Everything is fine in the room except water pressure at bathroom is low. Location is great, few minutes walk to Beachwalk Shopping Center & many restaurants nearby.
Clean and convenient hotel”
Just across the street is Kuta Beach. Macdonalds is just next door, lots of convenience stores & eateries. Hotel staff friendly & helpful, check-in was smooth, room generally clean except for pillows which had musty smell. Booked a room with shared plunge pool but never used it. Only 50cm deep, no view from pool & water didn’t look so great to me so don’t bother spending extra money on this room. Poor soundproofing, could hear the conversation of people next door. Did not take breakfast package, paid alacarte for a day of breakfast & food wasn’t that great. But special thanks to staff Rinda, who helped to book restaurants and spa for us. She gave helpful advice before we headed over to our destinations.
Dear Xueting, We thank you for your review and appreciate your comments that became a source for improvements. We are looking forward to welcome you back in the near future. Cordially The Kuta Beach Heritage Hotel
SURPRISE AT ARRIVAL”
This hotel right at the Kuta Beach is very convenient. At arrival the desk officer upgraded my booking for a junior suite into a royal suite which was very nice. Thank you. We enjoyed. Will definitely be back again.
Dear Edo, We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to welcome you back soon. Cordially The Kuta Beach Heritage Hotel
Good hotel at the best location (Kuta)”
The hotel is located just across Kuta Beach whereas the swimming pool is facing the beach. Superb bed and varieties of breakfast option. Great hopitality and the hotel upgraded our room upon check in. Will definitely come back!
Dear Nabilah, We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to welcome you back soon. Cordially The Kuta Beach Heritage Hotel
Convenient Little Beachfront Hotel”
This hotel is conveniently located in front of Kuta beach, and it's many eateries nearby. The hotel was clean despite it being near the beach, the staffs were friendly and efficient. The rooms were spacious and tidy. The best kept secret about this place, is their room service nasi goreng it is absolutely mouth-watering. Not to mention they have good transportation service, if needed, to bring you around Bali.
Dear Velda, We thank you for staying with us and we are glad that you had an enjoyable stay. We wish to have the pleasure to welcome you back soon. Cordially The Kuta Beach Heritage Hotel
Short stay ”
Everything was great from the convenient location, huge spacious room and splendid breakfast. The only upset was the deluxe heritage king that I got is facing the reception which to me has no view at all.
Dear Hairunasad, We thank you for staying with us and am pleased that you enjoyed your stay and our breakfast. We regret that you were not entirely satisfied with the view from your room. We wish to have the pleasure to welcome you back soon. Cordially The Kuta Beach Heritage Hotel