2015
Excellent 8.4
Based on 1388 reviews

Recent customer comments

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Excellent



based on 1388 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 9.2
  • Room comfort and quality 8.7
  • Service 8.4
  • Value for money 8.1
  • Food and dining 7.3
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Herman from Singapore
Group
Superior King Room
Stayed 4 nights in November 2015
Good
Big bed, location and staff
Reviewed November 09, 2015

Ken from Australia
Couple
Classic Heritage King
Stayed 6 nights in October 2015
Nice but didn't like using lifts all the time as s
Room, service, location
Ok nice but a bit closed in
Reviewed November 06, 2015

Malgorzata from Poland
Couple
Superior King Room
Stayed 4 nights in October 2015
Paradise
Location, service, price
That is the paradise. Everything was perfect from the very beginning to the end. Certainly we will get back there. Dear all - we travel a lot since it is our passion. Yet it was the best place to stay ever.
Reviewed November 03, 2015

thomas from Canada
Solo traveler
Classic Heritage King
Stayed one night in October 2015
Amazing service, nice rooms, good location
Service, nice rooms, good location
Only stayed here 1 night on our way to the Gili Islands, the person who checked us in was amazing (he lived in Ottawa, Canada for 4 years, I can't remember his name), the room was nice and clean, WiFi worked well and the free breakfast was good overlooking the rooftop pool. I would recommend this hotel.
Reviewed November 03, 2015

Chap from Malaysia
Couple
Superior King Room
Stayed 2 nights in April 2015
Great location, nice view & friendly staff
Great location, nice view & friendly staff
Definitely a great place to stay, the view is nice, can see the sun set. Friendly staff, offer air-port transit. great hotels to stay
Reviewed November 02, 2015

Adam from Malaysia
Family with young children
Classic Heritage Twin
Stayed 2 nights in October 2015
hotel with excellent location
location, swimming pool n staff
nice hotel
Reviewed November 01, 2015

Leslie from Malaysia
Couple
Superior King Room
Stayed 2 nights in October 2015
Clean , cozy, strategic area
Clean n the entire environment is superb!
It was a very enjoyable n relax trip, staff were friendly and we got free upgrade upon checking in. Thx to the management !
Reviewed October 31, 2015

IDHAM from Malaysia
Business traveler
Superior Twin Room
Stayed 4 nights in October 2015
Friendly Hotel
Great impression on the first day was the attitude of the staff. Friendly and the smile on each Kuta Beach Heritage Hotel member.
Great and will come back in future.
Reviewed October 30, 2015

Hoang from Vietnam
Couple
Classic Heritage King
Stayed 3 nights in October 2015
Affordable, convenient
Location - Price - Staff
Reviewed October 29, 2015

Pui from Hong Kong
Couple
Superior King Room
Stayed 3 nights in October 2015
Fair hotel, Fair Price
Location okay, price okay, swimming pool not bad
generally ok.But it would need to improve services and environment to fullfill naming as a 5 stars hotel
Reviewed October 29, 2015


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