2015
Excellent 8.4
Based on 1390 reviews

Recent customer comments

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Excellent



based on 1390 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.7
  • Service 8.4
  • Value for money 8.1
  • Food/Dining 7.3
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Yulia from United Arab Emirates
Couple
Junior Heritage Suite King
Stayed 3 nights in June 2016
Fantastic
Love to stay here.. 2nd times stayed here.. room is spacious and the bed is very comfortable.. the service is excellent.. all the staffs is kind, smiling and so helpfull. a must hotel to visit if you choose to stay in Kuta. The room is a bit noisy in the evening, noise coming from the street and bar beside the hotel. but i don't care much, as i know very well what Kuta area really is. tips for the traveler: - don't check in late in the evening, cause you'll have the 'left over' rooms. - get the Junior suite on the 3rd floor with the sea view is a must. suggestion for the hotel management: - breakfast menu must be bigger for a 5 stars hotel. (no balinese food alike). - as 5 stars hotel no VIP treatment for a suite booking (i.e. comp late check out or free transport to airport).
Reviewed July 05, 2016

tobing from Indonesia
Family with young children
Classic Heritage King
Stayed 2 nights in June 2016
good hotel
the parking lot in basement is not good,
Reviewed July 03, 2016

Holief from Indonesia
Family with young children
Classic Heritage Twin
Stayed 4 nights in June 2016
Good location
Spacious room with big bed
Reviewed July 01, 2016

radha from India
Family with young children
Classic Heritage King
Stayed 4 nights in June 2016
good hotel
good hotel
Reviewed June 25, 2016

nam from South Korea
Couple
Superior King Room
Stayed 1 night in June 2015
Gooooood
Good evening I didn't go there
Reviewed June 22, 2016

Raymond from Singapore
Couple
Superior King Room
Stayed 3 nights in November 2015
Convenient location to the beach
Staff were pleasant & friendly.
Reviewed June 21, 2016

Stefanie from Singapore
Family with teens
Classic Heritage King
Stayed 4 nights in June 2016
Nice location
Room nice, location nice and staff very helfull
Reviewed June 19, 2016

Khong from Malaysia
Solo traveler
Classic Heritage King
Stayed 2 nights in August 2015
Nice view over Kuta Beach
Nice location, rooftop swimming pool with over Kuta Beach View
Reviewed June 19, 2016

lee from Malaysia
Family with young children
Superior Twin Room
Stayed 3 nights in June 2016
Comfortable to stay
Good location for surfing...breakfast everday same.. Service very good.
Reviewed June 18, 2016

chris from Hong Kong
Couple
Classic Heritage King
Stayed 5 nights in June 2016
excellent
one word - EXCELLENT, no complaint at all.
Reviewed June 14, 2016


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