The L Hotel Entertainment
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5.4 Location score
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5.4Location
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The L Hotel Entertainment

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From 57 reviewsSee what guests said
6.4
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Sauna

  • Air conditioning

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Room choices
Junior Suite
...
  • City view
  • 28 m²/301 ft²
  • 1 double bed
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Deluxe Room
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  • City view
  • 24 m²/258 ft²
  • 1 double bed
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Superior Room
...
  • City view
  • 21 m²/226 ft²
  • 1 double bed
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Deluxe Double Room
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  • 1 king bed
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Junior Suite
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    Verified guest reviews

    Agoda Reviews (57)Booking.com Reviews (60)
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    Cleanliness6.9
    Facilities6.1
    Location5.4
    Service7.0
    Value for money6.8
    Provided by verified guests of Agoda
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    Superior Room
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    Showing 37 verified guest comments
    1234
    8.4
    HTET from Myanmar
    Couple
    Deluxe Room
    Stayed 2 nights in December 2017
    Worth!
    Nothing much to say.
    Reviewed February 08, 2018
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    2.0
    appadurai from Singapore
    Couple
    Superior Room
    Stayed 1 night in December 2017
    Acceptable
    No good no cleaning
    Reviewed January 05, 2018
    Dear Guest, Warms Greeting from The L Hotel Entertainment, we apologize what happened. I will do it better for the next. Best Regard, Ahmad Junizaf Ilyas The L Hotel Entertainment Management
    Responded January 18, 2018
    The L Hotel Entertainment
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    4.4
    Anubhav from Singapore
    Group
    Deluxe Double Room
    Stayed 3 nights in December 2017
    Good facilities but poor management
    The hotel has everything you could ask for, except a swimming pool. Got room service, spa, cafe, KTV, nightclub, etc., but the staff is just not good. The service standards are awful. You have to remind them to clean the room, to provide complimentary water, to provide new towels, the spa has excellent facilities but the therapists are very, very poor. The room interior is good but you'd see soiled walls, bad air freshener fragrance. The location itself is very interior, you need to walk a good 20 mins to get to Nagoya Hill mall. Their restaurant never seems open so I'm not sure how they provide breakfast (we went for the breakfast-non inclusive room). You could avoid this hotel but could come here for their nightclub which is pretty decent.
    Reviewed January 02, 2018
    Dear Guest, Warms Greeting from The L Hotel Entertainment we apologize what happened in the hotel. we will follow up to the each department. And will do it better for the next. thank you so much for the comment . Best Regards, Ahmad Junizaf Ilyas
    Responded January 18, 2018
    The L Hotel Entertainment
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    8.0
    senthilkumar from Singapore
    Group
    Deluxe Double Room
    Stayed 2 nights in December 2017
    Very good
    Internet only problem with this hotel
    Reviewed December 26, 2017
    Dear guest, Warms Greeting from The L Hotel Entertainment we apologize to the problem happened in the Hotel. we will repair for the next Best Regards, Ahmad Junizhaf Ilyas
    Responded January 18, 2018
    The L Hotel Entertainment
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    6.8
    Stephanie from Indonesia
    Group
    Superior Room
    Stayed 1 night in December 2017
    It's not really okay
    The room is too small, the hot water didn't work, there is some ants in the bed, we ask for a new bed sheet, the staff is friendly and nice, they change the bed sheet and make sure it's clean enough, the breakfast time is 7 am till 10 am (Indonesia) around 11 am they call us and say that they still waiting for us to eat breakfast, I was like wow, there is no hotel like this one, so friendly. But we didn't eat it so I cannot give any review for food. Overall it's good enough for us to stay.
    Reviewed December 04, 2017
    Dear Guest, Warms Greeting from The L Hotel Entertainment, We apologize for the problem happened in the hotel, we will follow up to each department and will do better for the next. thank you for your comment. we will appreciated what you giving response to our Hotel. Best Regards, Ahmad Junizhaf Ilyas The L Hotel Entertainment Mangement
    Responded January 18, 2018
    The L Hotel Entertainment
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    10.0
    Lee from Singapore
    Couple
    Junior Suite
    Stayed 2 nights in November 2017
    The L Entertainment Hotel - Good to stay
    No Comments
    Reviewed December 02, 2017
    Dear Guest, Warms Greeting from The L Hotel Entertainment, thank you for your appreciated to our Hotel and we will waiting for your next coming. Best Regards, Ahmad Junizhaf Ilyas The L Hotel Entertainment Mangement
    Responded January 18, 2018
    The L Hotel Entertainment
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    8.4
    Mehboob from Singapore
    Business traveler
    Superior Room
    Stayed 1 night in November 2017
    Staff were excellent and breakfast served in the room
    Fantastic service from staff
    Reviewed November 08, 2017
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    10.0
    eyna from Singapore
    Couple
    Superior Room
    Stayed 1 night in October 2017
    Servis yang sgt baik..
    i love the services given by our driver which is En.Riduan.. he is a good driver. i love his servis..
    Reviewed October 16, 2017
    Warm greetings from The L Hotel Entertainment How are you ms. eyna, we all (staff) love to hear your review. when you plan to batam. Regard, The L-Hotel Entertainment
    Responded November 21, 2017
    The L Hotel Entertainment
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    8.0
    Mehboob from Singapore
    Business traveler
    Junior Suite
    Stayed 1 night in October 2017
    The rooms need maintenance, obviously old refrigerator that does not work was being provided
    The room lights was not blown and not working
    Reviewed October 08, 2017
    Dear Guest, Warms Greeting from The L Hotel Entertainment, We apologize for the problem happened in the hotel, we will follow up to each department to repair the problem and will do better for the next. thank you for your comment. we will appreciated what you giving response to our Hotel. Best Regards, Ahmad Junizhaf Ilyas The L Hotel Entertainment Mangement
    Responded January 18, 2018
    The L Hotel Entertainment
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    10.0
    Mohamad from Malaysia
    Group
    Deluxe Double Room
    Stayed 2 nights in September 2017
    Exceptional
    give cust more optional example -gym room -smoking room for cust smoke
    Reviewed October 05, 2017
    Dear Guest, Warms Greeting from The L Hotel Entertainment, thank you for your input, as you know our Hotel its third star Hotel classification. not include what you suggest. we have smoking room in type Junior Suite and Superior. and have smoking room outside our restaurant. thank you for your input. Probably we will have the next property Hotel & Resort have option you need. Best Regards, Ahmad Junizhaf Ilyas The L Hotel Entertainment Mangement
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    1234
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