The L Hotel Entertainment

Jalan Raden Patah, Baloi Blok III Nomor 12, Nagoya, Batam Island, Indonesia, 29444
The L Hotel Entertainment
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Superior Twin Room - Guestroom The L Hotel Entertainment
Lobby The L Hotel Entertainment
Lobby The L Hotel Entertainment
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6.7
Good
/10
(309 reviews)See what guests said
See map
5.5
Review score
Location rating score
Parking
FREE
  • Masjid Jabal Arafah650 m
  • Nagoya Hill Shopping Mall810 m
  • Harbour Bay Mall2.19 km
  • Maha Vihara Duta Maitreya Temple2.47 km
  • Masjid Raya Batam4.57 km
  • Mega Mall Batam Centre4.78 km
  • Nongsa Beach11.22 km
  • Barelang Bridges18.49 km
  • Galang Refugee Camp45.72 km
  • Galang Island50.43 km
  • Highlights and ratings

    3-star Hotel
    Free Wi-Fi

    This property is in high demand!

    Last booked 8 hours ago

    "This hotel is good for money, cheap, clean and reliable."
    Muhammad - September 20, 2016
    Good service
    6.8 rating for service
    Good cleanliness
    6.5 rating for cleanliness
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Sauna

    • Air conditioning

    • Daily housekeeping

    Cheaper than 88% of all properties in Batam Island in the last 24 hoursCompared to 601 Batam Island properties at Agoda for various dates
    Property ranking|Compared to 601 Batam Island properties
    See all rankings
    Room size
    27 sqm.
    Review score - United States
    6.7/10
    Cheapest price score
    Cleanliness score
    6.5/10
    Bigger than
    90
    %
    of Batam Island properties
    Better than
    90
    %
    of Batam Island properties
    Better than
    88
    %
    of Batam Island properties
    Better than
    80
    %
    of Batam Island properties
    Value for money6.8
    Location rating5.5
    Nearest airportHang Nadim Airport (BTH) - Indonesia
    Distance to airport11.4 km

    Rooms available at The L Hotel Entertainment

    Junior Suite
    Junior Suite
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe Twin Rooms
    Deluxe Twin Rooms
    ...
    • Room size: 26 m²/280 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Twin Room
    Superior Twin Room
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 35 m²/377 ft²
    • 1 king bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 26 m²/280 ft²
    • 2 single beds or 1 king bed
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 26 m²/280 ft²
    • 1 double bed
    Enter dates to see prices
    Room Assigned on Arrival
    Room Assigned on Arrival
    ...
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      Deluxe Single
      Deluxe Single
      ...
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        SUPERIOR SINGLE ROOM FOR SMOKERS
        SUPERIOR SINGLE ROOM FOR SMOKERS
        ...
          Enter dates to see prices
          SUPERIOR DOUBLE ROOM DOUBLE BED FOR SMOKERS
          SUPERIOR DOUBLE ROOM DOUBLE BED FOR SMOKERS
          ...
            Enter dates to see prices
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            More about The L Hotel Entertainment

            More about The L Hotel Entertainment

            7.2
            Very good

            "GOOD HOTEL"

            NANDAKUMAR

            |

            September 26, 2016

            Description

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            Most talked about facilities

            Food & Dining
            5 mentions
            Housekeeping
            5 mentions
            Breakfast
            3 mentions
            Internet
            3 mentions

            What they offer

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Food and dining

            Breakfast options

            Asian

            Restaurants on site

            A La Carte
            Cuisine:American, Asian
            Menu:A-la-carte

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Reviews of The L Hotel Entertainment from real guests

            Overall rating
            6.7
            Good
            From 309 reviews
            Provided by verified guests of
            Agoda Reviews (130)Booking.com Reviews (179)
            Rating via Agoda6.3
            /
            10
            Cleanliness6.5
            Facilities5.9
            Location5.5
            Service6.8
            Value for money6.8
            High score for Batam Island
            Rating
            9+ Exceptional (8)
            8-9 Excellent (6)
            7-8 Very Good (10)
            6-7 Good (9)
            <6 Below Expectation (32)
            Time of the year
            Mar - May (12)
            Jun - Aug (12)
            Sep - Nov (22)
            Dec - Feb (19)
            All guests (130)
            All room types
            All languages

            Show reviews that mention 

            Showing 65 verified guest comments
            1234
            8.8
            Excellent
            Muhammad from Singapore
            Group
            Junior Suite
            Stayed 1 night in July 2019

            Recommend”

            Price value is good . Staff is friendly and professional . Distance to mall is abit far . Overall good experience .

            Reviewed July 23, 2019

            Dear Muhammad, we really thankyou for your feedback and take your time to riview our hotel. we are so glad to have you on a very near future. Tonggo

            Responded August 14, 2019
            The L Hotel Entertainment
            8.0
            Excellent
            Azman from Singapore
            Solo traveler
            Stayed 1 night in February 2019

            Very very convenient for a solo traveller like me. Easy access to Nagoya and Jodoh.”

            Everything's ok. Don't have to travel far for entertainment. All under one roof. The live band, very entertaining. But don't like the Karaoke. No Open Hall. You have to get a VIP Room even u r alone.

            Reviewed February 15, 2019
            6.0
            Shankar from India
            Solo traveler
            Deluxe Room
            Stayed 6 nights in June 2019

            Value for money”

            A very good well maintained hotel. Biggest plus is they keep mosquitoes in check/control. Daily housekeeping . They changed my room the moment I complained about non reception of a TV channel . Keep it up

            Reviewed June 29, 2019
            2.0
            Kelvin from Singapore
            Couple
            Superior Room
            Stayed 2 nights in April 2019

            Never ever have this kind of experience ”

            This is the worst hotel I had staying with. Nothing is good even the front line people. Room not cool, bathing half way black out suddenly, front line person rude and in responsibility keep on pushing their problems. 1. After check in hotel I found that the room air condition is not cool at all and I saw the controller is on 16 degrees. But the technical issue they promise to settle. So I when out for 8 hours shopping and dinner. When I come back to the hotel I fill that the air condition is still not cool at all. So I when for bathing since is tired. When I was bathing half way suddenly the room was black out and I have to use the tower to clear and when down to the front desk to make my complaint again, at the same time I also told them about the air condition issue and I requested to change of the room but the front line person was rude and refuse to change. Again the technician came over check my room and he know that room is not cool and air con isfaulty so he require room.

            Reviewed April 22, 2019
            9.6
            Exceptional
            Mohammed from Singapore
            Solo traveler
            Junior Suite
            Stayed 1 night in February 2018

            Superb staff attitude n responsive”

            I was assigned of my room as per my bookings. After staying for about 1 hr the room aircon n the tv channels was not functioning. The engineering was alerted via the reception and found it was to be true.I got my room change instantly due to their proactive on customers delight and it was festive season n all hotels were fully booked. My kudos to all the staffs and i gave my feedbacks on the male reception uniform which was sombre n not pleasant. I really HOPE that the management takes my feedback seriously.

            Reviewed February 22, 2018

            Dear our valuable guest, we already address directly, and we already fix that issue, we'll maintance satisfaction of our guest, while staying at our hotel. Best Regards, Fiyan Teams ( FDA )

            Responded January 21, 2019
            The L Hotel Entertainment
            9.2
            Exceptional
            James from Singapore
            Group
            Superior Twin Room
            Stayed 1 night in May 2016

            I RECOMMAND AND WILL RETURN TO STAY AS LONG AS THE PRICE IS STILL WORTH THE VALUE.”

            GOOD SERVICE STAFF. NO SAFE IN ROOM. AT NIGHT IS QUITE DARK WALKING OUTSIDE TO FOODCOURT (IF FEMALE, DON’T SUGGEST WALKING ALONE). BREAKFAST IS OK. IT SUPER THAT GUEST CAN USE THE SPA FACILITY FREE BUT ONLY 1 VOUCHER GIVEN PER ROOM. I SUGGEST GIVE AT LEAST 2 VOUCHER PLEASE OR MORE. ONCE GUEST IS IN THE SPA, WE MOST OF THE TIME WILLING TO BUY THE MASSAGE PACKAGE, RIGHT?? I LOVE THE SPA FACILITY, THE SANUA IS HOT, THE POOL IS NOT VERY HOT BUT WARM ENOUGH. THE ICE POOL IS ICY. THE FACILITY IS FUNCTIONING WELL AND STAFF IS FRIENDLY. THE ROOM IS CLEAN BUT THE DESIGN OF THE BED FRAME IS TOO NEAR TO THE WALL LEAVING THE WALKING SPACE TOO NARROW AND I HIT THE FRAME CORNER SO MANY TIME THAT 1 LEG IS BRUISE AND HAVE A BLEEDING CUT. I THINK THIS IS JUST A DESIGN FAULT, CANT BLAME MUCH. OVER ALL, I WILL LIKE TO STAY AGAIN IN THIS HOTEL IN FUTURE FOR MANY TIME. PLS TRY INSTALL A SMALL SAFE IN THE ROOM. IT VERY IMPORTANT AS I MENTION TO THE HOTEL MANAGER.

            Reviewed June 12, 2016

            Dear Guest, Warms Greeting from The L Hotel Entertainment, We apologize for the problem happened in the hotel, we will follow up to each department and will do better for the next.thank you for your comment. we appreciated what you giving response to our Hotel. see you for the next times Best Regards, Ahmad Junizhaf Ilyas The L Hotel Entertainment Management

            Responded January 18, 2018
            The L Hotel Entertainment
            9.2
            Exceptional
            James from Singapore
            Group
            Deluxe Twin Rooms
            Stayed 1 night in May 2016

            I WILL RECOMMAND AND WILL RETURN TO STAY THIS HOTEL AGAIN IN FUTURE FOR MANY TIME AS LONG AS THE PRICE IS WORTH THE VALUE.”

            GOOD SERVICE STAFF. NO SAFE IN ROOM. AT NIGHT IS QUITE DARK WALKING OUTSIDE TO FOODCOURT (IF FEMALE, DON’T SUGGEST WALKING ALONE). BREAKFAST IS OK. IT SUPER THAT GUEST CAN USE THE SPA FACILITY FREE BUT ONLY 1 VOUCHER GIVEN PER ROOM. I SUGGEST GIVE AT LEAST 2 VOUCHER PLEASE OR MORE. ONCE GUEST IS IN THE SPA, WE MOST OF THE TIME WILLING TO BUY THE MASSAGE PACKAGE, RIGHT?? I LOVE THE SPA FACILITY, THE SANUA IS HOT, THE POOL IS NOT VERY HOT BUT WARM ENOUGH. THE ICE POOL IS ICY. THE FACILITY IS FUNCTIONING WELL AND STAFF IS FRIENDLY. THE ROOM IS CLEAN BUT THE DESIGN OF THE BED FRAME IS TOO NEAR TO THE WALL LEAVING THE WALKING SPACE TOO NARROW AND I HIT THE FRAME CORNER SO MANY TIME THAT 1 LEG IS BRUISE AND HAVE A BLEEDING CUT. I THINK THIS IS JUST A DESIGN FAULT, CANT BLAME MUCH. OVER ALL, I WILL LIKE TO STAY AGAIN IN THIS HOTEL IN FUTURE FOR MANY TIME. PLS TRY INSTALL A SMALL SAFE IN THE ROOM. IT VERY IMPORTANT AS I MENTION TO THE HOTEL MANAGER.

            Reviewed June 12, 2016

            Dear Guest, Warms greeting from The L Hotel Entertainment, we apologies about that. we will do it better for the next, see you next time we will waiting for you thank you and we appreciate you giving response to our hotel. Best Regards, Ahmad Junizhaf Ilyas

            Responded January 19, 2018
            The L Hotel Entertainment
            3.6
            Rachael from Singapore
            Couple
            Stayed 1 night in April 2019

            Soundproof was very bad”

            There is a pub with the hotel so at night we can sleep because it was very noisy .

            Reviewed June 06, 2019
            5.6
            kay from Singapore
            Solo traveler
            Stayed 1 night in May 2019

            Above average”

            WiFi is weak...instead of using a queen size bed. I was given 2 single bed into one . Can be better.

            Reviewed May 24, 2019
            6.0
            Shankar from India
            Solo traveler
            Deluxe Twin Rooms
            Stayed 2 nights in June 2019

            Above average”

            Value for money hotel. Well maintained . Daily housekeeping

            Reviewed July 02, 2019
            6.8
            Good
            Mariyani from Singapore
            Couple
            Deluxe Room
            Stayed 1 night in April 2019

            Good Friday - Short Vacation ”

            Everything was good n nice except for its bad location which are too of far off those famous shopping centre such as Nagoya & BCS mall.

            Reviewed April 24, 2019
            2.0
            Abdul from Singapore
            Couple
            Stayed 3 nights in April 2019

            Service is lousy, room for money is too expensive, breakfast is ridiculous, location is bad”

            All lousy. Service hotel location food and all.

            Reviewed April 22, 2019
            9.6
            Exceptional
            chellakannu from Singapore
            Group
            Stayed 1 night in February 2019

            Worth of money ”

            Very very clean and excellent room

            Reviewed February 07, 2019
            5.6
            ASHFAQALAM from Singapore
            Group
            Junior Suite
            Stayed 2 nights in July 2018

            Location not good as its far deep near houses and mosques”

            Just tried out staying here once. Location is quite far in not very convenient. Must always take a taxi in and out. Not much eateries unless u walk out towards the main road where its quite close to the Windsor foodcourt.

            Reviewed July 26, 2018

            Dear our valuable guest, We appologize for your inconvenience while staying at our hotel. we will always strive to improve our work standards, so that we can maintain the satisfaction of our guests. Best Regards Fiyan Teams ( FDA )

            Responded January 21, 2019
            The L Hotel Entertainment
            4.4
            Anubhav from Singapore
            Group
            Stayed 3 nights in December 2017

            Good facilities but poor management”

            The hotel has everything you could ask for, except a swimming pool. Got room service, spa, cafe, KTV, nightclub, etc., but the staff is just not good. The service standards are awful. You have to remind them to clean the room, to provide complimentary water, to provide new towels, the spa has excellent facilities but the therapists are very, very poor. The room interior is good but you'd see soiled walls, bad air freshener fragrance. The location itself is very interior, you need to walk a good 20 mins to get to Nagoya Hill mall. Their restaurant never seems open so I'm not sure how they provide breakfast (we went for the breakfast-non inclusive room). You could avoid this hotel but could come here for their nightclub which is pretty decent.

            Reviewed January 02, 2018

            Dear Guest, Warms Greeting from The L Hotel Entertainment we apologize what happened in the hotel. we will follow up to the each department. And will do it better for the next. thank you so much for the comment . Best Regards, Ahmad Junizaf Ilyas

            Responded January 18, 2018
            The L Hotel Entertainment
            4.8
            Choo from Singapore
            Solo traveler
            Deluxe Twin Rooms
            Stayed 1 night in December 2016

            Avoid. ”

            1. Location is very bad. In the midst of the tridentine area. Very very difficult to get taxis. I stayed there for 1 night and it's enough to put me off. 2. The shower is fitted with a mechanism where you have to constantly press it in order to have water flowing out the shower head. It's a pain in the ass having to do so when your body is covered full of soap. 3. Difficult to get taxi. On my first night, I wanted to go out for late dinner. And the nearest eating place is done 20+ minutes walk away. Got the security to call for taxi, but even after 10 minutes, taxi is still on the way. The price may be cheap. But, just the above 3 points is enough for me to avoid this hotel for as long as I go Batam.

            Reviewed December 13, 2016

            Dear Guest, Warms Greeting from The L Hotel Entertainment, We apologize for the problem happened in the hotel, we will follow up to each department and will do better for the next. thank you for your comment. we will appreciated what you giving response to our Hotel. Best Regards, Ahmad Junizhaf Ilyas The L Hotel Entertainment Management

            Responded January 18, 2018
            The L Hotel Entertainment
            5.2
            Mei from Singapore
            Group
            Deluxe Twin Rooms
            Stayed 2 nights in July 2016

            not really recommended, unless you are looking for a cheap deal”

            Choose this hotel cause it's new. But cab drivers will find it difficult to find this place cause it's new. Location - quiet and in residential area, dark at night and abit far from the Nagoya hills center. The landmark will be "Pizza hut". Cleanliness - quite bad as the toilet seat has a pee stain, we need to clean it on our own. Bed sheets was supposed to be white but i think there's a color run in some pink/ red sheets. The water seems to clog up abit when showering. Comfort - it was bad. eyes teared badly (i think it's cause of the new renovation), bed was too soft, pillows was as if there were none (too flat), bed frame was obstructing the way (i kicked myself and ended up with a bruise), the lift had a weird caramel smell. Also, the water flow is inconsistent and there's basically no hot water. Staff performance - acceptable, but not knowledgeable, do not take their words for it (do double check on your own). It was weird that the staff ask us to "be quiet and sit down and wait" when we inquire when will our cab be arriving. Also, requested us to put a 200k rp as deposit but refused to issue a receipt and said the printer cant print - but when i insisted, suddenly the printer works and i was given an acknowledgement. Overall - please do not stay here unless you have no money to spend on a hotel. Will not return again.

            Reviewed July 04, 2016

            Dear Guest, Warms Greeting from The L Hotel Entertainment, We apologize for the problem happened in the hotel, we will follow up to each department and will do better for the next. thank you for your comment. we will appreciated what you giving response to our Hotel. Best Regards, Ahmad Junizhaf Ilyas The L Hotel Entertainment Management

            Responded January 18, 2018
            The L Hotel Entertainment
            7.6
            Very good
            Qian from Malaysia
            Business traveler
            Superior Twin Room
            Stayed 2 nights in February 2019

            Good 👍👍👍👍👍👍”

            很好。 Good

            Reviewed February 12, 2019
            2.0
            Kelvin from Singapore
            Solo traveler
            Deluxe Twin Rooms
            Stayed 1 night in December 2018

            Acceptable”

            When you ask something, no response

            Reviewed December 19, 2018

            Dear our valuable guest, we appologize .. we're already fix that issue and we'll maintance saticfaction of our guest while staying in our hotel.. thank you for your comment, and we'll waiting for your next arrival.. Best Regards Fiyan Teams ( FDA )

            Responded January 21, 2019
            The L Hotel Entertainment
            8.4
            Excellent
            HTET from Myanmar
            Couple
            Deluxe Twin Rooms
            Stayed 2 nights in December 2017

            Worth!”

            Nothing much to say.

            Reviewed February 08, 2018

            Dear our valuable guest, Thank you for your good comment, we will improve the quality of our work, we'll maintance satisfaction of each our guest. Best Regards Fiyan Teams ( FDA )

            Responded January 21, 2019
            The L Hotel Entertainment
            1234
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