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Very good7.4
Based on 58 reviews
The Lagoona Resort
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Lobby
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Lobby
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Interior view
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Interior view
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7.9 Very good location
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7.9Location
  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

  • Garden

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Room choices
Deluxe Room
...
  • City view
  • 30 m²
  • 2 single beds or 1 double b...
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Executive Suite
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  • 35 m²
  • Non-smoking
  • 1 double bed
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Lagoon Suite
...
  • City view
  • 20 m²
  • 1 double bed
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Deluxe Double or Twin Room
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  • 27 m²
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More about The Lagoona Resort

An overview

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What they offer

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Guest policies

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Some helpful facts

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Announcements

The availability of swimming pool is subject to weather conditions.
Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (58)
Booking.com Reviews (173)

4.1

Filter by guest type:
  • Cleanliness 7.3
  • Facilities 6.8
  • Location 7.9
  • Room comfort and quality 7.2
  • Service 7.6
  • Value for money 7.3
  • Food and dining 6.7
Review score
  • Cleanliness 5.2
  • Facilities 6.0
  • Location 6.4
  • Room comfort and quality 5.0
  • Service 6.0
  • Value for money 6.0
  • Food and dining 5.0
  • Cleanliness 7.7
  • Facilities 7.2
  • Location 7.9
  • Room comfort and quality 7.8
  • Service 7.7
  • Value for money 7.6
  • Food and dining 7.8
  • Cleanliness 7.3
  • Facilities 6.5
  • Location 8.2
  • Room comfort and quality 6.8
  • Service 7.6
  • Value for money 7.1
  • Food and dining 5.8
Excellent
  • Cleanliness 8.0
  • Facilities 8.0
  • Location 9.0
  • Room comfort and quality 8.0
  • Service 9.0
  • Value for money 8.0
  • Food and dining 6.0
Very good
  • Cleanliness 8.0
  • Facilities 7.0
  • Location 6.7
  • Room comfort and quality 8.0
  • Service 8.0
  • Value for money 8.0
  • Food and dining 8.0
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10.0
Hiren from India
Couple
Deluxe Room
Stayed 1 night in January 2017
Good Place to Stay ”
We enjoyed our stay here. The resort is good and the location is also very good. I found food a bit costly and should be worth money spent. Rest all was awesome. we look forward to visit again.
Reviewed August 08, 2017
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7.2
rahul from India
Family with young children
Deluxe Room
Stayed 2 nights in June 2017
Very good”
Good resort but needs improvement in facilities and indoor games
Reviewed July 27, 2017
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8.0
Richard from India
Family with young children
Deluxe Room
Stayed 2 nights in July 2017
Nothing on my side!”
A two night’s stay is far too short to explore all the facilities and make an opinion but there is a story to tell. It’s an Eco Hotel but during my stay it was more of a Corporate Hotel with a total of three Company’s staff put up there which outweighs families. Also, on one of the evenings they had closed the Gaming Room to convert to a Conference Room (for a Company Seminar as told by one of the staff) which was a big disappointment as we had planned to use it since it was raining heavily and the fact that we had explored most sightseeing. On our first night, a mouse was biting on my wife's sandal in the wee hours and replicating a sound as if someone was walking in the room. This horror went on for few minutes in the dark but was terribly scary until we switched on the lights and some more time to locate the mouse. Room service people came and were trying to hunt down the mouse but it wasn’t easy during which time I strongly demanded to change my room immediately. This was done instantly with the help of Room Service staff which took only few minutes. We were happy to get an empty room as we knew the Hotel was sold out. Facilities are adequate; property is well maintained but appears slightly retiring especially the Bathroom door that makes a strange and loud tweaking sound which is very annoying. Staff at Reception and Concierge is nothing short of exception but the Restaurant service is lethargic although they tend to go the extra mile. The stay could have been a lot better without the one-off incident and without corporate bookings during our stay but I understand this property is their top pick. I would very much prefer to make a second visit putting all of this behind us as it is indeed one of the best properties I have seen across Lonavala subject to getting a good deal. Here's hoping the services will improve until my next stay. Good luck!
Reviewed July 24, 2017
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6.4
Vin from India
Couple
Deluxe Room
Stayed 1 night in June 2017
Good”
The Air Conditioning was horrible, it was hot as hell, Nothing was done to improve the situation by the staff
Reviewed July 10, 2017
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9.2
Praveenkumar from India
Family with young children
Deluxe Room
Stayed 1 night in June 2017
nice stay”
hotel amazing... food amazing. all channel works on tv ..especially kids. only concern with pool.. very dirty ..not maintained broken tiles...my kid bleeded in pool.
Reviewed June 04, 2017
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5.2
Raja from India
Couple
Deluxe Room
Stayed 2 nights in April 2017
Above average”
Though the staff was quite good, the rooms were not maintained in proper condition - the AC controller non operational, shower tap not fitted, fridge not working, commode seat cracked. On bringing it to notice, only half heated job was done.
Reviewed April 18, 2017
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8.4
Bhaumik from India
Family with young children
Deluxe Room
Stayed 2 nights in April 2017
Nice property, extremely courteous staff”
Big property - nice and clean and well equipped with restaurant and gaming zone and sufficient parking space. Extremely courteous and friendly staff. Great place if u have a small kid. Spacious rooms where my kid could move around inside the room and have fun. Also enuf space in the property for us to move around n for hmm to explore. Just one drawback. We found the food ordinary (except breakfast). All in all a very satisfying experience.
Reviewed April 17, 2017
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6.8
Rohit from India
Business traveler
Deluxe Room
Stayed 1 night in March 2017
Good”
Property is good.
Reviewed March 27, 2017
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8.0
Nilesh from India
Couple
Deluxe Room
Stayed 1 night in March 2017
good”
There are no comments in this review.
Reviewed March 25, 2017
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7.6
Shakerul from India
Couple
Deluxe Room
Stayed 3 nights in March 2017
Beautiful ambience......... enjoyed the warm hospitality !”
The only thing that can be improved upon is the upkeep of the bathroom and AC maintenance.
Reviewed March 25, 2017
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