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The Lake Hotel
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8.7 Excellent location
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8.7Location
  • Air conditioning

  • Balcony/terrace

  • Bar

  • Poolside bar

  • Airport transfer

  • Garden

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More about The Lake Hotel

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Verified traveler reviews

Agoda Reviews (293)
Booking.com Reviews (245)

7.1

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Excellent
  • Cleanliness 8.1
  • Facilities 7.2
  • Location 8.7
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 8.0
Exceptional
based on 5 reviews
  • Cleanliness 9.2
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 9.5
  • Service 9.2
  • Value for money 9.6
Excellent
  • Cleanliness 8.2
  • Facilities 7.5
  • Location 8.9
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 8.0
Excellent
  • Cleanliness 8.1
  • Facilities 8.3
  • Location 8.6
  • Room comfort and quality 8.4
  • Service 8.8
  • Value for money 8.0
Very good
  • Cleanliness 7.6
  • Facilities 6.0
  • Location 8.3
  • Room comfort and quality 8.1
  • Service 7.7
  • Value for money 7.2
Very good
  • Cleanliness 7.8
  • Facilities 7.2
  • Location 8.6
  • Room comfort and quality 8.1
  • Service 7.4
  • Value for money 7.9
Very good
  • Cleanliness 7.8
  • Facilities 7.0
  • Location 8.6
  • Room comfort and quality 7.6
  • Service 8.0
  • Value for money 8.0
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  • Deluxe Rooms

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2.0
Mohamed from Sri Lanka
Family with young children
Deluxe Rooms
Stayed 1 night in May 2017
A disgusting place to stay ”
It's a old hotel, many amenities worn out. Staffs not trained enough, food was ok. They have taken little efforts to improve. Kitchen smells trough the hotel, entrance to swimming pool was disgusting. I killed a large cockroach in the room, old air conditions leaks water inside the hotel.
Reviewed May 13, 2017
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4.4
Samantha from United Kingdom
Group
Deluxe Rooms
Stayed 1 night in April 2017
Amazing setting BUT terrible for cleanliness ”
The setting of this hotel is really stunning - right next to the lake with outstanding views. However the hotel is very tired and in desperate need of a refurb and a thorough clean. We turned up and the bed linen looked as though it hadn't been changed from the previous occupant (lots of hairs on and crumpled), the bin hadn't been emptied, the carpet had a massive hair ball on it, the air conditioning unit didn't work, the toiletries in the bathroom hadn't been replenished and the toilet hadn't been cleaned. We instructed the manager, who suggested moving into another room but that was equally as bad. The rooms in general are dark, damp, mouldy and covered in dead mosquitoes. The following day the shower overflowed so badly it flooded the entire bedroom. Again the manager was told who instructed housekeeping to sort the problem out and we asked to speak with him on checkout but he did a very good job of disappearing. The rest of his staff did a good job of listening to us but had no authority to actually do anything and they couldn't find the manager anywhere. It was a very disappointing experience and we were so thankful it was for only one night.
Reviewed April 20, 2017
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6.4
Fran from Australia
Couple
Deluxe Rooms
Stayed 2 nights in April 2017
Overall ok ”
Beautiful view and friendly, helpful staff. Delicious Sri Lankan buffet daily. However updates and attention to detail could turn this hotel into a great place to stay. Our room wasn't properly cleaned when we checked in, the shower flooded and the cracked pool tile cut my foot.
Reviewed April 20, 2017
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7.6
Soureya from France
Group
Deluxe Rooms
Stayed 1 night in September 2016
Beautiful place to stay”
We had a great stay at The Lake hotel. Clean room, good location, possibility to enjoy the sunset from the swimmimg pool and nice restaurant.
Reviewed December 02, 2016
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4.0
Sunera from United States
Couple
Deluxe Rooms
Stayed 3 nights in July 2016
Poor facilities”
Found roach in bathroom. Sheets did not seem clean. Noisy AC right over the bed. Would not stay here again.
Reviewed November 13, 2016
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10.0
Liao from China
Solo traveler
Deluxe Rooms
Stayed 1 night in October 2016
Great stay ”
Hotel is face the lake, view is stunning, location is good where is very close to the heritage site. Staff is friendly and nice, i definately will stay if i go to Polonnaruwa again!
Reviewed November 10, 2016
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8.0
SASIRI from Sri Lanka
Family with young children
Deluxe Rooms
Stayed 1 night in September 2016
Sasiri Jayasinghe”
We had an amazing experience & excellent view over "Parakrama Samudraya". Never forget their best hospitality. Delicious food(specially breakfast) & Clean rooms. Friendly Staff and a good place to relax with the family.
Reviewed September 12, 2016
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8.4
B from United States
Family with teens
Deluxe Rooms
Stayed 1 night in August 2016
Nice place to stay”
The hotel is located in the center of town. We enjoy this comfortable stay and recommend this to anyone. Definitely worth the price.
Reviewed September 05, 2016
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5.2
Sharmini from Canada
Family with teens
Deluxe Rooms
Stayed 1 night in August 2016
Not as good as lake house hotel”
We booked into the lake hotel thinking it was the same as the lake house hotel. Both are managed by the same group. The Lake Hotel is a little further down the lake road and the view of the lake is not as good as at the lake house hotel. The staff are pleasant and helpful. The rooms are small and the toilet very small. The flush in the toilet was erratic and refused to work at times but was fixed by the staff. Food is fresh.
Reviewed August 29, 2016
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8.8
Rajeeve from Sri Lanka
Family with young children
Deluxe Rooms
Stayed 1 night in August 2016
Excellent location throughout day and night ”
- Excellent location for sky observers in natural comfortable environment - 6 am to 9 am is a good time to walk lake area to see many different type of birds. - Comfortable location area even high temperature due to windy nature
Reviewed August 15, 2016
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