The Lakehouse
The Lakehouse
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10.0
Exceptional

"Good hospitality , and good location"

mustafa

|

September 9, 2017

Deluxe The Lakehouse
Deluxe
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Interior view The Lakehouse
Interior view
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Interior view The Lakehouse
Interior view
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Bathroom The Lakehouse
Bathroom
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See map The Lakehouse
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Very good
Location
7.6
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What guests are saying:
The hotel is beautiful as reported and the staff are helpful...
Tan from Singapore
Family with young children
The staffs are very helpful, and friendly.
Gaaitheri from Malaysia
Couple
Unique architecture, hotel staffs are friendly, room is clean, peacefully environment, suitable for honeymoon, husband n I were really enjoy staying there, it would be perfect if the mud lake could be restore.
Jocelyn from Malaysia
Couple
I love it there, to catch up on my reading.
norsyakirah from Malaysia
Solo traveler
Its was a very relaxing place to stay.. very good to unwind.. my best experience is the afternoon stay in couch near the fire place.. where u can read, watch, or just enjoy the afternoon with your hubby.. a must go hotel in cameron. Would definitely recommend it.
Nomer from Philippines
Couple
Luxury heritage hotel. Suitable to wind down
HARI from India
Family with teens
It was amazing. A beautiful Tudor style boutique hotel , very peaceful environment, rooms are surrounded in Mother Nature. A great view of mountains, clouds descending in cool weather , chirping of birds,. A lot more and their personal touch service.
CHIA from Singapore
Family with teens
They provided free extra mattress, free car wash service, they even have coffee machine in the room. Very impressive!
GUO from Malaysia
Family with young children
Excellent
From 518 reviewsSee what guests said
8.3
/
10
Exceptional service
9.0
Recommended by 92% of guests
Value for money7.9
Distance to city center12 km
Location rating7.6
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport36.0 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Breakfast [free]

  • Air conditioning

Select your room
8.9
Excellent
Room comfort & quality
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Family Suite
Family Suite
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  • Room size: 76.6 m²/825 ft²
  • Mountain view
  • 2 single beds and 1 queen b...
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Deluxe
Deluxe
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  • Room size: 32.2 m²/347 ft²
  • Mountain view
  • 1 queen bed
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Junior Suite
Junior Suite
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  • Room size: 54.6 m²/588 ft²
  • Mountain view
  • 1 single bed and 1 queen be...
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Triple
Triple
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    Twin
    Twin
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      Deluxe Room
      Deluxe Room
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        Basic Double/Twin
        Basic Double/Twin
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          Luxury Room Shared Bed
          Luxury Room Shared Bed
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            Double Suite
            Double Suite
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              Double Superior
              Double Superior
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                What people love about the property

                • 8.0
                  Very good

                  "Extremely nice staff."

                  Andres

                  |

                  April 10, 2017

                • 8.0
                  Very good

                  "Dining room was great, food very good and staff were excellent."

                  Rahat

                  |

                  December 28, 2016

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                More about The Lakehouse

                More about The Lakehouse

                10.0
                Exceptional

                "Nice enviroment"

                brandon

                |

                December 16, 2017

                An overview

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                What they offer

                7.6
                Very good

                "Great place for comfiness, food, scenery and great weather."

                Noor H.

                |

                January 12, 2018

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                Property's guest policies

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                Some helpful facts

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                Real reviews from real guests

                Agoda Reviews (518)Booking.com Reviews (172)
                8.3
                /
                10
                Cleanliness8.8
                Facilities8.2
                Location7.6
                Room comfort and quality8.9
                Service9.0
                Value for money7.9
                Provided by verified guests of Agoda
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                All guests (518)
                All room types

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                Showing 458 verified guest comments
                12345
                9.2
                Exceptional
                Fan from Singapore
                Family with young children
                Family Suite
                Stayed 2 nights in November 2018
                Fabulous Stay”
                The property is fabulous, cosy with nostalgic touch. The Garden is beautiful! The steamboat is great! I got a free upgrade to the junior suite, thank you very much! If the internet speed could be improved, it would be perfect!
                Reviewed December 03, 2018
                10.0
                Exceptional
                Thubten from Malaysia
                Couple
                Deluxe
                Stayed 2 nights in December 2018
                Everything was good except...”
                I had a wonderful experience here, the rooms were clean, the air was good. Almost all of the staff was exceptionally friendly and helpful. However, the Manager that goes by the name of Param was very unwelcoming to me. Me and my partner had just drove back to the hotel after visiting the beautiful tea plantations. We wanted to have tea in the hotel, when I walked up to the concierge to ask and order the tea set promo that they had at the time, he looked at me from head to toe in an unwelcoming tone and was quite rude. Only did he learn that I was a guest that his tone instantly changed. He did not apologize. I felt that I was discriminated against, this was unprovoked when I merely asked about the tea set that they had. Also, there wasn't any policy that was written that non guest could only have the tea set. I would suggest the hotel to send him for retraining in Hospitality and Etiquette. His actions had spoiled the whole afternoon for me and my partner. Thank you
                Reviewed December 21, 2018
                10.0
                Exceptional
                Robin from Malaysia
                Couple
                Deluxe
                Stayed 2 nights in November 2017
                Best Hotel in Cameron Highlands”
                We were upgraded to the suite in this hotel by chance and what I can say, this is easily one of the best hotels I have spent my time in. Service was exceptional and the entire facade/ surrounding of the hotel made you feel like you were not in Malaysia. All in all, excellent stay. Highly recommended.
                Reviewed August 27, 2018
                6.8
                Good
                Mohammad from Pakistan
                Family with young children
                Deluxe
                Stayed 2 nights in December 2018
                Not value for money”
                Location was not ideal and too far from city center. For the amount it cost it was not worth it.
                Reviewed January 05, 2019
                9.2
                Exceptional
                Gaaitheri from Malaysia
                Couple
                Deluxe
                Stayed 2 nights in February 2018
                The best hotel in Cameron Highlands”
                Such a beautiful place to stay. We have stayed here for 2 nights. The room is so comfortable and very clean. Beautiful interior. The staffs are very helpful, and friendly. We really enjoyed our stay in this hotel. Simply Superb!!!
                Reviewed March 08, 2018
                8.0
                Excellent
                Beh from Malaysia
                Couple
                Deluxe
                Stayed 1 night in December 2018
                Very good”
                Thank you for the hospitality. We are enjoyed our stay ;)
                Reviewed December 18, 2018
                8.8
                Excellent
                Manoj from Sri Lanka
                Family with teens
                Deluxe
                Stayed 1 night in April 2016
                Nice place up in the mountains”
                The place has been renovated recently, and the staff were wonderful. The dredging of the lake across the road makes it a bit unpleasant - but that's no fault of the hotel. The food was great, and we had a wonderful time there. A little bit of history - definitely will go there again.
                Reviewed April 10, 2016
                8.0
                Excellent
                MOBY from Malaysia
                Couple
                Deluxe
                Stayed 3 nights in March 2015
                An Affair to Remember”
                Warm Reception, Comfort and Quiet
                We wanted a cool and refreshing time for our wedding anniversary and we were so glad that we selected Lakehouse Hotel. Our arrival was met with warm reception. While waiting for completion of the registration, were brief on the hotel programs as well as meal times. We enjoyed our stay and had a very restful time, undisturbed moments and truly make us want to come back for the coming year.
                Reviewed April 03, 2015
                9.3
                Exceptional
                MOHD from Malaysia
                Family with young children
                Deluxe
                Stayed 1 night in October 2014
                Nice!”
                Environment, Staff, Food
                Stayed here on 18~19 Oct to celebrate our boy's birthday. It was a perfect choice and my family was very happy. To see their happiness is priceless.We also got surprise from hotel! TQ to the management & staff of The lakehouse. I would like to stay here again.
                Reviewed October 24, 2014
                9.0
                Exceptional
                Jennifer from Singapore
                Group
                Junior Suite
                Stayed 1 night in September 2014
                Peaceful & Relaxing”
                Room, Service, Romantic
                Our family of 5 stayed at The Lakehouse for one night (too short!!!) on October 28, 2014. We LOVE the place. The service was excellent! The welcome drinks were delicious and we were brought to our rooms which were super spacious, lovely and comfortable. The rooms were very well-maintained and clean and inviting. We immediately felt so rested just entering the room. There are complimentary bottled water, fruits, coffee, tea in the room. The hotel is small and quiet and private and we love all these qualities. Even right at the reception lobby, one can totally relax without feeling being stared at or intrusive. Having read reviews about noisy roads, I was a bit concerned as I'm a very light sleeper. However, the rooms are equipped with air-con and at night, once you close the windows and switch on the air-con, it is super quiet. My family in the next room slept with open windows and said they weren't disturbed at all by the traffic. We also had dinner at their restaurant, which was a bit more pricey than eating in town, but the service was excellent and the meal was good. We also bought some raw corns to bring home from the shops opposite the hotel - and they were really sweet. The breakfast spread was also quite good with its selection of bread and jams. The coconut and strawberry jam was very good. The honey was also delicious. We also had the porridge and ham. Eggs are on ala carte menu and not complimentary. Only downside is no wifi in room. We stayed in Junior Suite Room 5 and Family Suite Room 4 which faces the terrace. It was quiet with a really nice view and is located on the second floor. I felt the rooms on the lower floor in the main house is not as private as ours. Overall, we love it here and will definitely come back again!
                Reviewed October 07, 2014
                10.0
                Exceptional
                Trevor from United Kingdom
                Couple
                Junior Suite
                Stayed 2 nights in October 2014
                A Quiet Oasis in the Highlands”
                location, staff, food
                The location is a winner for this hotel. It is has a quaint atmosphere reminiscent of an English Mock-Tudor Country House. The hotel has been renovated with the addition of double glazing on the windows ! Some reviewers have commented on the road noise so this will fix that ! We eat in the hotel both nights and there was a very good set menu as well as an a la carte. Breakfast is good with cooked options and if you can manage it an Afternoon Tea is available.
                Reviewed October 06, 2014
                10.0
                Exceptional
                Puah from Malaysia
                Couple
                Deluxe
                Stayed 1 night in August 2014
                SuperB!!!!!!Thumbs Up”
                Friendly, Comfort, Clean
                It will be a very good memory to stay there, the employee there can really remember your name and always greet and smile to you each time they saw you....the food is good and for sure the environment, very good and comfortable....the 1st time i spent so much time in the hotel to enjoy the facilities provided instead of going out..... We will definitely pay a visit again!!!!^^
                Reviewed August 29, 2014
                8.7
                Excellent
                Jayant from India
                Couple
                Junior Suite
                Stayed 1 night in July 2014
                Classy | Stylish | Beautiful”
                Architectural Style | Great Rooms | Courteous Staff
                It is located right on the main road across the lake. Some lake improvement works and this road make the place and rooms quite noisy at times. The rooms, terraces, common areas and the architectural style of the whole building make it unique. The comfort is not compromised on account of it being a 48 year old building. The room was decently sized with a good bathroom. The amenities inside the room were appreciable. The game room, library, fire place and terraces have that feeling of the old world charm and colonial lifestyle. The high tea at the terrace is recommended. The lawns and gardens are awesome and offer photograph opportunities. There are some shops just across the roads which sell basic grocery and special teas of the region.
                Reviewed July 29, 2014
                9.0
                Exceptional
                CHOON from Singapore
                Solo traveler
                Junior Suite
                Stayed 2 nights in July 2014
                Beautiful hotel, good service, comfortable room”
                I like the exterior architecture of the hotel and the interor decorations as well. The room 5 Junior suite is very spacious, even the toilet is big. The service is excellent!
                We stayed for 2 nights and we fall in love with this hotel. We requested double beds and they given us 2 queen size beds. We were delighted and the room is still so spacious after putting another queen bed. They gave us fresh fruits, biscuits for our consumption at our comfortable bedroom, which also comes with capsule coffee maker. So thoughtful of them. We ordered BBQ dinner and it was a good experience, food are fresh and each comes with own sauces or dressing. The compound is big and well maintained. Every corner of the hotel is a good spot for photo taking. Staff always so polite and service are really good.The room also has aeroma burner, the housekeeper will top up daily. We will definately come back again.
                Reviewed July 24, 2014
                8.7
                Excellent
                Chee from Malaysia
                Couple
                Deluxe
                Stayed 1 night in July 2014
                Relaxing Near to the Nature Stay”
                Nice ambient, Great Breakfast, Friendly staff
                I was offered a very early check-in as early as 9am as my room was ready at that moment. The breakfast was fabulous with buffet and international menu. Staff was very attentive and friendly. The WIFI is a bit disappointing which i was only able to login but unable to surf the internet. The management should improve on this issue. Otherwise the hotel offer the best to all its customer. I personally love the herbal toiletries provided by the hotel. This hotel was just awesome. I love it. Definitely will come back for it.
                Reviewed July 09, 2014
                9.7
                Exceptional
                Sanjit from India
                Solo traveler
                Junior Suite
                Stayed 2 nights in June 2014
                Amazing place to stay within nature”
                1. Location 2. Ambience 3. Staff
                Awesome experience. Would love to go back again only for this place. Love the location and ambience. Perfect gateaway from the city jungle if anyone needs a breather. I would recommend everyone to make a visit and stay at this place. Typical English style house with fireplace in the evening. Loved it. And also in addition what else can u ask when u have a partner with u who also enjoyed the place. Overall experience: awesome
                Reviewed July 03, 2014
                8.7
                Excellent
                Lee from Hong Kong
                Family with teens
                Deluxe
                Stayed 2 nights in June 2014
                comfortable room, nice and helpful staff”
                clean, British-style
                staff is very helpful and nice. the environment is clean and located in the hillside, the air is fresh. but is quite near the road which a little bit noisy, and the construction work of the lake also creates noise and the view is not good. the lake is full of mud.
                Reviewed June 25, 2014
                8.7
                Excellent
                Benny from Singapore
                Family with young children
                Junior Suite
                Stayed 3 nights in June 2014
                Very relaxing and warm felt hotel.”
                Great hotel layout, very good place to get away from the buzzling city lifestyle and the limited number of rooms makes it very relaxing.
                My family and myself enjoyed our stay at The LakeHouse Hotel tremendously. Apart from the "abit far" location, I can't wait to see the nearby under construction Lake to completion and make it a even more attractive hotel. The staffs are friendly and food are nice - well done chefs. ....if there is a way to keeps those houseflies away, it will be even more enjoying and romantic to enjoy our meals and drinks at the fabulous garden with the cooling temperature.
                Reviewed June 23, 2014
                9.0
                Exceptional
                Noraziah from Malaysia
                Solo traveler
                Deluxe
                Stayed 2 nights in April 2014
                Amazing Vacation”
                Staffs, the hotel building and surrounding areas
                I had a very good time staying at this hotel. The staffs were great and they greet me with my name during check in even though I haven't introduce myself, and were waiting for me. The staffs were very attentive to my needs. The hotel itself is very cozy and relaxing. I really love the building as well as the spa. I booked the spa last minute, and supposedly the spa should be fully booked, but they extend the time just to cater my needs. Everything else is great.
                Reviewed April 25, 2014
                8.3
                Excellent
                Diana from Malaysia
                Couple
                Deluxe
                Stayed 2 nights in April 2014
                Very pleasant, charming and comfortable ”
                The room was very cosy, staffs were very friendly and helpful - housekeeping came twice, room service fast, front desk was helpful. The spa was really good!
                We had a great stay at the lakehouse. There was complimentary jungle trekking and car wash every morning. Another thing we really liked was the aromatherapy oil scent in the room. The bath foam and body lotion smelled heavenly too! We had the chance to go for the spa, although there was a little miscommunication about the appointment time, it was all sorted out and we really enjoyed the treatment. The scones in the hotel is really delicious too.
                Reviewed April 23, 2014
                12345
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                • Very good location