Very good 7.5
Based on 104 reviews

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About The Lakes Cairns Resort & Spa

Description

The award-winning The Lakes Cairns Resort & Spa is a great hideaway for people wishing to unwind. Suitable for families and couples alike, adults can relax at the spa, beautiful garden, or one of the four pools located throughout the resort. Kids won't be missing out on the fun with an on-site playground and games room available. This complex offers a lot for everyone in the family so you will never get bored. The Lakes Cairns Resort & Spa's staff are very helpful, friendly, and professional, ensuring your holiday is a memorable one.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Rental car

Things to do, ways to relax

  • Garden
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court(s)
  • Tours

Dining, drinking, and snacking

  • Bar
  • BBQ facilities
  • Coffee shop
  • Convenience store
  • Restaurant(s)

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Lockers
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Shop(s)
  • Smoking area

For the kids

  • Playground
  • Swimming pool [kids]

Access

  • Check-in/check-out [express]
  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
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Policies

A surcharge of 1.5% to 3.5% applies when using a credit card. Please contact the property for further details.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Must use an extra bed
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00PM
Check-Out Until: 10:00AM
Distance from City Center: 3.Km
Distance to Airport: 3.Km
Number of Floors: 3
Number of Rooms : 320
Room Voltage: 240
Time to Airport (Minutes): 7
Year Hotel Built: 2003
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Verified traveler reviews

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Very good



based on 104 reviews
  • Cleanliness 7.8
  • Facilities 8.0
  • Location 7.0
  • Room comfort and quality 7.9
  • Service 8.1
  • Value for money 7.9
  • Food and dining 6.4
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JhenJyu from Taiwan
Groups
2 Bedroom Apartment
Stayed 4 nights in August 2015
Good environment and services
Good environment and services
Reviewed August 28, 2016
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Helene from Australia
Couples
1 Bedroom Apartment
Stayed 7 nights in August 2016
Great
We enjoyed it
Reviewed August 23, 2016
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Connie from Hong Kong
Families with older children
2 Bedroom Apartment
Stayed 2 nights in August 2016
Pretty but far from city
The hotel environment is very tranquil and the scenery is very pretty. We stayed at a 2 bedroom apartment and its quite spacious and clean. Downside is the location is really far from city and there are not much service the resort is providing - the bar/restaurant of the resort was under renovation during our stay and basically the only option is to order takeaway or get a taxi to the city. A little inconvenient but good for a quiet family getaway.
Reviewed August 12, 2016
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nathan from Australia
Solo travelers
2 Bedroom Deluxe
Stayed 5 nights in March 2016
Dissapointed with expectations
The pools are the highlight with little else to convince me to ever return. Rubbish in room on arrival, out of date coffee pods with no milk attachment, plates missing yet no checklist supplied to verify quantities (only found out adter raising the question the following morning, $5 for pool towels and tennis rackets, broken air-con in one room... lucky it was stuck on 3 degrees during a hot period, iron needed replacing after the face was covered in melted plastic, no housekeeping unless greater than 7 nights stay... next time ill stay closer to the town centre.
Reviewed April 02, 2016
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Hannah from United Kingdom
Groups
2 Bedroom Apartment
Stayed 3 nights in October 2015
Weekend trip to Cairns
Nice lay out, Nice Pool, Quiet
Overall nice resort a little too far out of town and I found the notice from housekeeping to do all your own dishes and empty the bin before you leave a bit odd but other than that would probably stay again if I had my own transport.
Reviewed March 28, 2016
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Baheer from Australia
Solo travelers
2 Bedroom Apartment
Stayed 3 nights in February 2016
Great place, rooms were ok
Pool, location and staff
Great pool and friendly staff, however photos don't accurately depict the rooms. Carpet is old and blinds are worn out and old. Kitchen is great with all you need to cook. Good value for money. If you're wanting a newer hotel then this is probably not the place for you
Reviewed March 03, 2016
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john from Australia
Couples
1 Bedroom Apartment
Stayed 6 nights in February 2016
Great place to stay
Didn't have any problems the staff were helpful. Good clean self contained unit had everything we needed. Cafe food cheap but better food on the Cook highway look out for the Asian restaurant near 24h supermarket.
Reviewed February 19, 2016
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Carolyn from Australia
Solo travelers
1 Bedroom Apartment
Stayed 4 nights in February 2016
Great stay
bed comfort, great pools, very relaxing
Very relaxing. Would stay again.
Reviewed February 11, 2016
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Deborah from Australia
Families with young children
2 Bedroom Apartment
Stayed 6 nights in October 2015
Big clean apartment, in a lovely complex.
Room size, pools, location
Great location, big apartment and all amenities working. Gorgeous pool area and great coffee from Bistro every morning. Only issue was the midgies!
Reviewed November 04, 2015
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Jenny from New Zealand
Couples
1 Bedroom Apartment
Stayed 13 nights in October 2015
Safe & Secure
The Poools x3
It was lovely and quiet
Reviewed October 25, 2015
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