Very good 7.9
Based on 113 reviews

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Very good

based on 113 reviews
  • Cleanliness 8.5
  • Facilities 8.0
  • Location 8.4
  • Room Comfort/Standard 8.0
  • Service 8.4
  • Value for money 7.2
  • Food/Dining 7.1
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Atinkumar from India
Garden View Suite - King
Stayed 4 nights in July 2015
Huge Property, quiet and peaceful, very friendly and cooperative staff who went out of their way to assist us
No complaints...It was just an amazing holdiday!!
Reviewed July 24, 2015

JAVA from India
Solo travelers
Garden View Suite
Stayed 3 nights in March 2015
Wealth of space but little attention to detail
The beach is beautifully located. Rooms are huge. Lawns are well maintained.
Lack of attention to detail diminishes what could otherwise be a luxurious experience. Construction and layout is flawless - every room is no more than 5 minutes' walk from the beach - which is a long scenic stretch between hills on either side. Rooms are grand, photographs are not deceptive, the size really is exceptional. But, there are some jarring misses. At one meal the serving tray had broken edges, the spa provides no slippers and does not have anti skid flooring outside the showers and steam room - one must tip toe on shiny granite floor and hope for perfect balance. Stray dogs walk right up to ground floor rooms - though the canines seem quite domesticated but it is still disconcerting to see them stroll past your lounger. The food is far too expensive for its quality. Despite the complementary breakfast I spent 6,500 per day on food alone. Apart from all taxes 10% service charge is tacked on automatically, so no incentive for earning tips. Most servers are clueless about the dishes. For example, They didn't know what a piña colada is - but whipped up a nice enough glass after some consultation. No crab was available. Staff is pleasant but seems apprehensive of doing something wrong rather than confident and pleased about engaging with guests. The hardware is top notch, but the software needs an upgrade.
Reviewed March 23, 2015

sairam from India
Families with older children
Garden View Suite - King
Stayed 2 nights in February 2015
Nice hotel with a great staff.
Nice location, polite staff, great rooms
The hotel was easy to approach. Great hospitality. Nice rooms. The food was good but felt expensive, so was the bar. The spa service was excellent. Good hotel for families.
Reviewed February 14, 2015

SRIRAM from India
Families with young children
Sea View Suite
Stayed 2 nights in February 2015
Service was not good
The property of the resort is good, but it was located in a very remote area, so other attractions were very far away.
I felt that the services provided by the hotel were poor. The food was bad, and basically there was delay in every service (housekeeping, etc). The staff is not trained enough to handle the customers well.
Reviewed February 13, 2015

Steven from United Kingdom
Garden View Suite
Stayed 8 nights in February 2015
Nice hotel
cleanliness, location, food
everything as expected
Reviewed February 11, 2015

Rupesh from India
Families with young children
Garden View Suite
Stayed 2 nights in February 2015
Very nice place for a family outing with kids
Swiming pool, private beach and rooms
Great property at a nice location. Overall infrastructure is very well maintained. Also the entire setup is very kids friendly. Service and F&B has to be improved, there are many other properties which are comparable and fare better in these two aspects
Reviewed February 10, 2015

Parag from India
Garden View Suite - King
Stayed 2 nights in January 2015
Well Maintained Property.
Ambience, Location, Well Maintained.
We stayed there for two nights, it was great. Very friendly staff, excellent service. I personally felt the inroom dining had very limited choices which can be improved.
Reviewed February 05, 2015

PRASHANT from India
Garden View Suite
Stayed 2 nights in January 2015
Except location ( far from airport and city) Every
Nice property
Reviewed January 28, 2015

Sharon from United Kingdom
Garden View Suite - King
Stayed one night in January 2015
Unreasonable prices
room spa swimming pool
the price of food, activities and beverages is 6 times what you would pay else where. Taxes are hidden be prepared !
Reviewed January 26, 2015

shaunak from United Kingdom
Garden View Suite - King
Stayed 5 nights in January 2015
Problems with the room like key card not working
Friendly staff, lovely beach and reasonable
Overall fine but need to improve quality of rooms for a 5 star rating.
Reviewed January 26, 2015


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