The Lalit Great Eastern Kolkata
2017

The Lalit Great Eastern Kolkata

1,2,3,Old Court House Street,Dalhousie Street, Kolkata City Center, Kolkata, India, 700069
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Bathroom The Lalit Great Eastern Kolkata
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    Lobby The Lalit Great Eastern Kolkata
    Lobby The Lalit Great Eastern Kolkata
    Interior view The Lalit Great Eastern Kolkata
    Deluxe King City View Room The Lalit Great Eastern Kolkata
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    Exterior view The Lalit Great Eastern Kolkata

    Guest reviews

    8.6
    Excellent
    /10
    (551 reviews)See what guests said
    9.2
    Exceptional

    "Such a nice hotel, polite, friendly and helpful staff"

    Grant

    -

    November 18, 2018

    9.0
    Exceptional cleanliness
    Recommended by 86% of guests

    Property highlights

    • Airport transfer

    • Sauna

    • Currency exchange

    • Steamroom

    This property is in high demand!Last booked 4 hours ago | 5 travelers are looking at this property right now
    Excellent
    Location
    8.2
    See map
    Excellent location - 550 meters from city center
    Nearby
    Popular
  • Raj Bhawan240 m
  • Old Mission Church250 m
  • Standard Buildings260 m
  • Chowringhee400 m
  • Treasury Building410 m
  • Tipu Sultan Shahi Mosque410 m
  • St. John's Church410 m
  • Futnani Chambers480 m
  • Kolkata Panorama480 m
  • General Post Office530 m
  • Value for money8.4
    Distance to city center3.00 Km
    Location rating8.2
    Nearest airportNetaji Subhas Chandra Bose International Airport (CCU) - India
    Distance to airport12.9 km
    Select your room
    8.9
    Excellent
    Room comfort & quality
    Legacy Room
    Legacy Room
    ...
    • Room size: 44 m²/474 ft²
    • City view
    • 1 king bed
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    Legacy Suite
    Legacy Suite
    ...
    • Room size: 66 m²/710 ft²
    • City view
    • 1 king bed
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    Premier King Room
    Premier King Room
    ...
    • Room size: 32 m²/344 ft²
    • City view
    • 2 single beds or 1 king bed
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    Legacy Luxury Room
    Legacy Luxury Room
    ...
    • Room size: 52 m²/560 ft²
    • City view
    • 1 king bed
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    Deluxe King City View Room
    Deluxe King City View Room
    ...
    • Room size: 32.52 m²/350 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Deluxe Room with Spa Package and 10% discount on hotel services
    Deluxe Room with Spa Package and 10% discount on hotel services
    ...
    • Room size: 18 m²/194 ft²
    • Shower
    • 1 double bed
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    Deluxe Twin City View
    Deluxe Twin City View
    ...
    • Room size: 32.52 m²/350 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Premier Twin Bed Room
    Premier Twin Bed Room
    ...
    • Room size: 32.52 m²/350 ft²
    • City view
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Shower
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    Single room - Luxury
    Single room - Luxury
    ...
    • Shower
    Enter dates to see prices
    Have a question for The Lalit Great Eastern Kolkata?

    What people love about the property

    • 9.6
      Exceptional

      "Food in general great quality with excellent service and attention to detail."

      Justine

      |

      December 19, 2018

    • 9.2
      Exceptional

      "Location perfect for all business and tourist attractions."

      Tushar

      |

      December 25, 2018

    • 8.0
      Very good

      "All the hotel staffs are really very helpful and behaved well."

      Ziaul H.

      |

      October 8, 2018

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    More about The Lalit Great Eastern Kolkata

    More about The Lalit Great Eastern Kolkata

    9.6
    Exceptional

    "Wonderful central base for tourist attractions."

    Justine

    |

    December 19, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Booked 2 rooms both really wonderful."

    Tushar

    |

    December 25, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

    Real reviews from real guests

    Agoda Reviews (551)Booking.com Reviews (822)
    8.6
    /
    10
    Cleanliness9.0
    Facilities8.4
    Location8.2
    Room comfort and quality8.9
    Service8.8
    Value for money8.4
    Provided by verified guests of Agoda
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    All guests (551)
    All room types

    Show reviews that mention 

    Showing 292 verified guest comments
    12345
    8.4
    Excellent
    Kazi from Bangladesh
    Couple
    Double Superior
    Stayed 1 night in January 2019
    Nice hotel around night clubs of Kolkata”
    The overall ambiance and facilities are great, staffs are helpful but the surrounding area is not family friendly. The hotel is very center of Kolkata and you have to travel by taxis all the time if you stayed there. The only problem I found that the major night clubs are located in the same lane and surround environment is not quite family friendly for walking.
    Reviewed February 03, 2019
    9.6
    Exceptional
    Ghary from United States
    Couple
    Legacy Room
    Stayed 3 nights in January 2019
    Exceptional”
    Beautiful, modern hotel with traces of historic building that add character. We had a large, comfortable room in the old section of the hotel. Service was excellent, buffet breakfast was humongous, and location is central (although right next to seedy side street).
    Reviewed January 30, 2019
    5.6
    B from India
    Business traveler
    Legacy Room
    Stayed 2 nights in January 2019
    Nice hotel, frustrating stay”
    I booked the Lalit as it was conveniently-located and on sale, and paid through Agoda. Agoda did not send through the booking confirmation - this is the third time this has happened to me, and the second time in ten days. It meant a long delay to check in when I arrived at 8pm, when I had already been awake and travelling and working since 2.30am. Staff seemed unaware I was coming, and that I had paid, and would not show me to my room because Agoda had not confirmed. They also expected me the next day to have checked out, when the vouched I had clearly showed I had paid for a two-night stay. They also failed to register a credit card when I did finally check in, and also failed to tell me this would me I would have to pay for room service the moment it arrived - which added another level of frustration to the experience, waiting for card payments to go through while I was trying to start eating. It just comes across as very disorganised.
    Reviewed February 03, 2019
    5.6
    Kalpana from Malaysia
    Couple
    Deluxe King City View Room
    Stayed 2 nights in January 2019
    A Miser’s Haven”
    The Great Eastern was a Great Disappointment for the following reasons: 1. No warm or cologned towels after an hour and a half ride from the airport 2. No welcome drink 3. Fruits of the season on a platter complimentary brought to the room only after asking for it twice. 4. Only one pair of chappals for the couple 5. Water flooding into the room from the shower area 6. TV surfing made difficult without a Menu choice 7. One bucket seat in the room for two. 8. The a/c control does not work as the temp pre set to 20 C 9. The restaurant Al Fresco made me feel like a beggar with the staff being standoffish most times in my two nights’ stay Good things: The concierge Dipu and Tatha were extremely efficient and the driver Sameer Kar was politeness incarnate.
    Reviewed February 02, 2019
    8.0
    Excellent
    Caroline from United Kingdom
    Couple
    Deluxe King City View Room
    Stayed 8 nights in January 2019
    Good hotel some limitations ”
    Very nice rooms, clean spacious and comfortable. Staff all friendly and smartly dressed. Easy to get to attractions from hotel. Good gym facilities but disappointing pool area as it was so very cold. We had booked this hotel as we thought the pool would be a welcome break some days but was too cold to use. There was hardly ever anyone brave enough to go in. I would have liked to have a nice sitting area to read or have a drink but there was no facility for this,. It would have been nice to sit and chill after a day in the city but we had to go to our room
    Reviewed February 01, 2019
    4.8
    Kosha from Malaysia
    Family with young children
    Double Superior
    Stayed 1 night in February 2019
    As agreed and promised they did not take care of our breakfast. ”
    We had requested for our breakfast to be packed and kept ready at 7 as we had to leave early for the train. When we checked out at 7:15 and asked for the breakfast the staff was initially clueless and then came up and said they returned the packed breakfast back to the kitchen as we were not ready at 7. This was a lame excuse given as if the breadsticks boxes were ready they should have called our room. The staff knew we were with young children and had just flown in to Kolkata at 1am . We were hardly in the hotel for 4-5 hours of total stay. We had a train to take the next morning and we needed our breakfast as priority. The whole purpose of getting a reputed hotel and food sorted for our train journey was DEFEATED. And we are extremely disappointed with the staff for how they handled it. Never again we will or let our family/friends come back to this hotel again. Dhawans
    Reviewed February 10, 2019
    8.0
    Excellent
    Stephen from United Kingdom
    Couple
    Deluxe King City View Room
    Stayed 1 night in December 2018
    Nice Hotel”
    The Lalit is a nice hotel but all the services are overpriced, such as meals and drinks etc. You expect to pay more at an establishment like this, but there's a point where you start to think your being taking advantage of. I have stopped at all the top 5 star hotels on my trips to India and he Lalit was probably the lowest standard of the big 10 in india. But don't be put off It is a nice hotel ,clean and a good breakfast.
    Reviewed January 14, 2019
    8.4
    Excellent
    Jayant from United Kingdom
    Couple
    Premier King Room
    Stayed 4 nights in January 2019
    Excellent”
    Really enjoyed our stay at the Lalit. The hotel is centrally located so great for getting to all the sights. Staff were friendly, very helpful and nothing was too much trouble for them. Facilities not too bad with a gym and wellness centre. Rooftop pool was good. Breakfast was great with a wide variety to select from. Definately recommended.
    Reviewed January 22, 2019
    8.8
    Excellent
    krishnan from Malaysia
    Family with teens
    Legacy Room
    Stayed 4 nights in November 2018
    Very Good Hotel Located in the Heart of Kolkata City centre”
    Very good staff are willing to help. Great breakfast. The hotel located in the heart of the city, if your purpose is to visit places of interest in the city then this location is excellent.Waling distance to many good eateries and pubs and new market. Overall very satisfied.
    Reviewed November 09, 2018
    9.6
    Exceptional
    Luthful from Bangladesh
    Family with young children
    Legacy Room
    Stayed 1 night in January 2019
    Excellent”
    The hotel is simply awesome!! Excellent customer service! :)
    Reviewed January 27, 2019
    8.8
    Excellent
    Ikram
    Family with young children
    Legacy Room
    Stayed 3 nights in January 2019
    Wonderful Stay”
    I stayed at this facility for the first time. Got very good service. Cleanliness was excellent. Only concern was breakfast menu. But it is only we are being Bangladeshi. I saw Indians and Europeans are Enjoying food a lot.
    Reviewed January 10, 2019
    9.2
    Exceptional
    Tushar from United Kingdom
    Family with teens
    Double Superior
    Stayed 1 night in December 2018
    Definitely coming back to LaLit”
    We only had a single night at the LaLit... wish we had at least a week there. Booked 2 rooms both really wonderful. Location perfect for all business and tourist attractions. Staff are really good... and cleanliness was to international standards... something that can’t really be said for many Indian hotels. Food was good too. All staff were very happy to serve and so friendly - always greeting you with a smile. We are all so happy with our stay there and would highly recommend this hotel to anyone looking for a nice hotel in Kolkata. Go on book it... it’s well worth it. Well done to all the staff and management of the hotel for delivering such a wonderful experience.
    Reviewed December 25, 2018
    10.0
    Exceptional
    Tushar from United Kingdom
    Family with teens
    Double Superior
    Stayed 1 night in December 2018
    Totally Unexpected - brilliant service ”
    Welcome - security and bell staff / concierge staff was really good. Pleasant, friendly and very polite staff. Check in - the reception and check in was relatively easy. Staff were extremely attentive and had a good knowledge of processes. No complaints there too. Both rooms we booked were close by, as requested. Breakfast - we arrived mid morning and decided to have a snack while we were waiting for the rooms. Very good.... not something we experienced at other Indian hotels. Location - city centre location. Walking distance of shopping, restaurants and tourist attractions / main business districts. Cleanliness and Housekeeping - there a very few hotels in India where the cleanliness standards are maintained to international standards. This is one that has very high standards. Well done. Many Indian hotels have no appreciation for cleanliness. They don’t seem to understand the need to maintain clean rooms, bathroom and general accommodation. Value - well worth price
    Reviewed December 25, 2018
    9.6
    Exceptional
    Justine from Australia
    Group
    Legacy Suite
    Stayed 10 nights in December 2018
    Exceptional”
    Wonderful central base for tourist attractions. Exceptionally spacious rooms , we booked the suite . Breakfast is a banquet supremo! Food in general great quality with excellent service and attention to detail. Great tea lounge with excellent high tea. Very attentive and caring staff . Cant fault anything.
    Reviewed December 19, 2018
    2.0
    SWAGATA from Singapore
    Couple
    Double Superior
    Stayed 3 nights in November 2018
    Staff misbehaved”
    As said earlier, if your staff like shomo (duty manager shankar) like people has an arrogant attitude towards customers, will not be recommending my friends and family to stay at your place. Many places like park etc nearby are available to go to. So plz guys beware if you are on holidays do go to other places to have a hastle free vacations
    Reviewed November 30, 2018
    2.0
    SWAGATA from Singapore
    Couple
    Deluxe Twin City View
    Stayed 2 nights in November 2018
    Shomo Bhadra Mukherjee (Duty manager Mr.Shankar”
    Hi guys, You have to really look at the training you provide before deploying the staff to the reception. I had booked 8rooms for 3 nights and by mistake i mistakenly placed 1 adult for the last room for 3 nights instead of 3. It was my mistake but did not understood on when requested to waive of the extra adult charges, you staff name Shomo had an arrogant tone on him. Later Mr. Shankar came who was the duty manager and understood that this idiot was harrasing us for no reason at 11pm and release him from attending us and later he explained the charges etc.
    Reviewed November 30, 2018
    9.2
    Exceptional
    Tharin from Thailand
    Family with teens
    Legacy Luxury Room
    Stayed 3 nights in July 2018
    Exceptional service with good location”
    Exceptionally attentive staff. Marvellous breakfast especially the dessert section. Spacious room with all the amenities. Good location, about 400 m to the metro and abundant of taxis and auto to take you anywhere (they also provide a car service too.) One minus is that there was a party (?) at a pub downstairs and the sound kept booming into our room until the party was over around 2 am. in the morning. Other than that it was a very pleasant stay.
    Reviewed July 31, 2018
    10.0
    Exceptional
    Monica from Bangladesh
    Group
    Double Superior
    Stayed 3 nights in April 2018
    Excellent service, location, buffet”
    The entrance to the hotel is down an unassuming street so we were a bit unsure what to expect, but as soon as we were greeted at the door we were impressed. The staff was all extremely friendly, especially the concierge staff, and we loved returning to this haven after a long day sight-seeing. The buffet was excellent; in particular we enjoyed the juice bar, and our barista remembered our drink preferences from day to day without needing us to order! Although the pool is on the smaller side, it is peaceful and calm. The hotel is located in the heart of the old colonial district, so all of the major sights are within a 20-30 minute drive, with some (like New Market) within easy walking distance. We loved everything about our stay and would highly recommend the Great Eastern.
    Reviewed April 29, 2018
    Dear Sir, Namaskar!! Thank you for the positive Feedback. We look forward to welcome you again. Warm Regards, Rima Sil Assistant Manager Reservation
    Responded June 01, 2018
    The Lalit Great Eastern Kolkata
    8.0
    Excellent
    Jonathan from United Kingdom
    Business traveler
    Double Superior
    Stayed 1 night in April 2018
    Asian institution ”
    Current renovations underway to try and recreate this legendary institution.- so some areas (eg reception) temporarily lack character . The experience now comes at a high cost but worth the expense. Staff are superb and the concierge exceptional in their enthusiastic assistance. Location for historical sights and Eden Gardens is ideal. Heritage rooms are spacious but unfortunately lack views except of back streets and walls.
    Reviewed April 26, 2018
    Dear Sir, Namaskar!! Thank you for the positive Feedback. We look forward to welcome you again. Warm Regards, Rima Sil Assistant Manager Reservation
    Responded June 01, 2018
    The Lalit Great Eastern Kolkata
    8.0
    Excellent
    Jonathan from United Kingdom
    Business traveler
    Legacy Room
    Stayed 1 night in April 2018
    Justifiably plays on the hotels long heritage but without compromising modern conveniences.”
    Expensive but staff outstanding and overall quality very good. Current renovations promise better lounge/reception areas. It will never recreate the original hotels legendary status- but echos of the rich history are everywhere both at hotel and in its environs.
    Reviewed April 23, 2018
    Dear Sir, Namaskar!! Thank you for the positive Feedback. We look forward to welcome you again. Warm Regards, Rima Sil Assistant Manager Reservation
    Responded June 01, 2018
    The Lalit Great Eastern Kolkata
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    The Lalit Great Eastern Kolkata
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    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Eden Gardens
    • Central Metro Station is within 1.02 km