5 travelers are looking at this property right now
Book now before it's too late!
"What a great hotel in the downtown heart of the Shenzhen cit..."
March 17, 2018
550 meters to public transportation
Free Wi-Fi in all rooms!
Book now before it's too late!
|Value for money||8.7|
|Distance to city center||0. Km|
|Nearest airport||Shenzhen Bao'an International Airport (SZX) - China|
|Distance to airport||24.4 km|
"Really can't fault this lovely Hotel in the heart of Shenzhen, lovely rooms, friendly staff and right on th emetro lines."
January 9, 2019
"Good food in lobby lounge, good services overall."
January 13, 2019
"Great hotel and wonderful staff."
October 15, 2016
"Booked a One-bedroom suite with extra bed."
October 6, 2018
Designed for both business and leisure travel, The Langham Hotel Shenzhen is ideally situated in Futian District; one of the city's most popular locales. Set in the excitement of the city, this luxury hotel commands an excellent location and provides access to the city's biggest attractions. For those of you who want to venture out, Coco Park, Lianhua Mountain Park, Sea World and Coastal City are just some of the attractions available to visitors.
The Langham Hotel Shenzhen also offers many facilities to enrich your stay in Shenzhen. The hotel provides 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping and gift/souvenir shop to ensure our guests the greatest comfort.
Experience high quality room facilities during your stay here. All guest rooms include television LCD/plasma screen, carpeting, clothes rack, locker, mirror, provided to help guests recharge after a long day. The hotel's fitness center, sauna, outdoor pool, indoor pool and spa are ideal places to relax and unwind after a busy day. The Langham Hotel Shenzhen is a smart choice for travelers to Shenzhen, offering a relaxed and hassle-free stay every time.
"Very sweet to have complimentary roses for us during check i..."
November 2, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
The Langham Hotel Shenzhen
Book the club room and don't look back!”
My girlfriend and I booked ourselves into the Club Room, which comes with access to the club lounge. It was absolutely great - what a treat and what lovely staff! There was plenty of food and drinks on offer and the space was luxurious yet quiet. The staff were amazing - they couldn't be more helpful. A special big thank you to Riley as she was super attentive, professional and made our stay a delight. Will certainly be coming back!
Charged for services that was not orderd ”
After my room booking I just simply make a request for quotation for airport limousine pickup. In my request I Simply stated my pickup up location, date/time of arrival, no of passages and luggage to facilitate their quotation. Quotation was given subsequently which I have rejected it explicitly due to high price quoted (400 reminbi, one-way). Subsequent i made my booking through Mozio, a partner of Agoda and payment made to confirm my reservation. On date and time of arrival, I was greeted by a driver whom I thought was from Mozio. When I reached the hotel I received a message from Mozio their local driver couldn't find me at the Airport. The blunder made by hotel has caused me to pay double for 1 way transfer. I seek for to refund but the blame was pushed to Agoda citing thsr my order of transport was made through Agoda and payment was made received from Agoda and they need yo recover from me. This is lying and I urged Agoda to investigate this matter.
A lovely 'Oasis of Relaxation' in the heart of Shenzhen”
Really can't fault this lovely Hotel in the heart of Shenzhen, lovely rooms, friendly staff and right on th emetro lines. OTC Loft is only one stop away a great art and design space , perfect to while away a Sunday afternoon. Hotel has a lovely pool and spa as well and right by a shopping mall with great access to a wide range of restaurants and a play centre for the children.
We stayed at this hotel for two days. The staff's service was excellent and their consideration for the guests was good. It was nice to have English-speaking staff, and there was a Korean employee. I've traveled many places, but I think this hotel is really recommendable. This place was enough to give a good impression of Shenzhen city. Thanks to Langham!
We booked a room the day before for my granddad birthday and the hotel staff gave a surprise decoration and cake for them. A pleasant surprise and they make it easy for the old couple to check in and out.
Excellent stay. Great service and facilities”
Booked a One-bedroom suite with extra bed. Comfy beds. Very spacious with all amenities needed and more. Smooth check-in on the Club floor. View from the room was amazing. Overlooking the bay and ghe bridge on one side and Shenzhen city on the other. They have a fancy outdoor pool that makes it very relaxing. Awesome buffet breakfast with excellent food. Tang Court restaurant also offers delicious Chinese food. The newly opened Perch bar was nice for an outdoor drink though they could have choosen better furniture to make it cosier. Only down part was their unability to provide a vase for the bouquet bought from their shop. What's the point of selling flowers if one cannot fully enjoy them in the room? Other that that staff was very helpful and proactive.
Our HK Escape ”
We often stay at the Langham in Shenzhen as a little escape from Hong Kong. The hotel is beautiful and the rooms are quite big. We especially enjoy having access to the lounge. The food and drink is a nice addition and worth the extra price.
Dear Peter, Thank you so much for your great review! I’m so pleased you had a lovely stay and cannot wait to welcome you back. Jeffrey van Vorsselen, General Manager, The Langham, Shenzhen
Usually Most Excellent ”
The Langham is almost always an excellent place to stay, enjoy, relax, do business, or whatever else. This most recent visit for me was also very good, but the front desk staff seems to have changed recently and the quality of service at check in was quite below my expectations based on past visits.
Dear Charles, Warm greetings from The Langham, Shenzhen. Thank you for taking the time to give us your feedback. We always value feedback from our guests as it enables us to review the situation and address any service issues that may affect our guest’s experience. I have passed your comments to the relevant department so that these matters can be addressed and shared with our team members properly. Ongoing customer service training is a priority for all of our colleagues to enable us to meet our guests’ needs accurately and efficiently and also to avoid any disappointment. We apologies that we did not meet your expectations on this occasion and hope that we can have an opportunity in the future to host you again. Please feel free to contact me directly for any future reservations and we will do everything we can to make your stay an enjoyable one. Yours sincerely, Jeffrey van Vorsselen, General Manager, The Langham, Shenzhen
I booked the Executive room. Huge space, massive bathtub, with separate awesome shower. Comfy bed, coffee machine in the room. The afternoon tea and evening cocktails included in the Executive room rate are absolutely lovely. Staff are attentive without being overly so. A few minor mistakes were made by serving staff (wrong dish brought etc), but they were owned, rectified and apologised for straight away.
As we stayed only for 1 night, it was hard to assess but overall the impression given was good. Staff was professional and polite, rooms were clean. In terms of location, it was convenient as there is a mall next to it and is accessible to the subway, and it is about 10-15 minutes taxi ride to the high speed rail station.
Nice service & close to MTR.
Good service & nice reception service.
very nice Club floor with tons of food and snacks options. Very very friendly service. In door pool is not great but guess that's the only negative thing. Will def come back!
Hotel staff are very helpful and friendly. They gave us a birthday cake to celebrate my birthday. That's so sweet. Also, I really enjoy swim in the outdoor pool and makes me feel so relaxing. Next time I will also choose to stay at this hotel.
Thank you very much for your review! I'm so thrilled you enjoyed your stay and wish to welcome you back again in the future. Wish you a Happy birthday~!
It's one of the best hotels that I've ever stayed in Shenzhen, China, and at least I know that it's clean and safe of the room. I got an upgrade because the staff needed me to wait for 20 mins for cleaning up of the room and I'm happy with the arrangement. Staff was good at the hotel, fluent in English and very welcoming and accommodating. I'd absolutely go back next time.
Thank you very much for your review! I'm very happy you enjoyed your stay and our restaurants. Ben Chen Hotel Manager The Langham Shenzhen
Spacious room, sincere customer service, esp the staff at executive lounge. Just one staff at the 1/F bar (provided afternoon tea) was quite rude. The counter provided me welcome drink with 2 validity dates. I used upon check out. This guy only knew this when I was going to leave. His attitude was very poor and asked me not to use next time. As a customer, I just followed the t&c stated on the voucher. No matter how the counter communicated with the bar, this staff should not challenge and educate the customer. I originally rated this hotel 100. Marks were deducted due to this guy!
Perfect Stay Ever!”
I was welcome with a rose as that day was mother's day. The moment I step into the hotel lobby smell flowers to make me feel refreshing. Their staff are polite and friendly. Highly recommended to anyone that looking for a clean comfy room & services.
Maybe the BEST hotel in Shenzhen”
3rd time staying. Always exceeds my expectation with room nicely done up and feels welcoming. The only fallback is lack of food options at nightfall which can be easily rectify by taking taxi to other place. Will stay again for sure!
Value for money”
It's impressive, we stayed in grand langham room, but it's value for money. We can access to the executive lounge on upper floor, and can enjoy the free tea buffet, and happy hour with snacks, the area is private and quiet. Last but not least, the breakfast buffet really surprised us, there were wide range of food. The decoration of the hotel mixed with european and chinese style. The mtr station is not closed, it takes 15 mins to the station.
Worthy of the Langham title”
Comfortable stay with a distinct feel of exclusivity. Love little details like the box in the wall for laundry etc. However, it should be mentioned that service was a it inconsistent and unpredictable.