Nice "Boutique" Style Hotel at Xintiandi”

Stayed at the Langham Xintiandi from March 6~10 for four nights. I was first assigned the 22nd floor, but at the time of my stay there was construction work going on the upper club lounge floor. I complained about the noise, and the hotel staff was gracious enough to upgrade my room to a corner room on the 17th floor where I wasn't bothered by the noise. The location of the hotel was convenient, with its close proximity to Xintiandi and other nearby shopping malls. Pudong and the Bund are short cab rides from the hotel. The room was in excellent condition and well maintained. The heated bathroom floors were great for the chilly March weather in Shanghai. The fitness facilities are well maintained (and underused) and well equipped with aerobic exercise machines. However, you won't find the traditional weight training stations, which might not satisfy many people. Service was efficient and courteous, room service and laundry were quick. This hotel appears to be a great value compared to other brand name hotels, and definitely worth trying.

Great experience! Loved it”

We travel to Shanghai frequently and stayed at Andaz & several hotels on People's Square before, so we thought we'd try The Langham for Business Travel. The great experience started before we checked-in: I contacted the hotel if it was Ok to receive some packages from China from our clients, so we can just pick up there when we arrive--and they were extremely accommodating to do this! :) 3 of my packages arrived & they held on to it prior to my arrival. Second, the rooms were very spacious. Japanese Toilet, Rain shower, high water pressure and a Nespresso Machine. Our Floor Attendant, Tom, was generous in giving us more Nespresso capsules. The bed was pretty big & definitely comfortable! Love the big windows & natural light. Third, the service was attentive & fast. We were able to check-in when we arrived early in the morning (this rarely happens), and they assisted us with our luggages when we checked out to fetch a Taxi. Overall, HIGHLY RECOMMEND. Love Xintiandi as well.

Bice XinTianDi hotel”

I spent a few days in this hotel while in Shanghai, the location is very good if you like XinTianDi. The checkin was fast and efficient, the room nice size, well lit and with many options and my favorite a toto toilet with many features. As with quite a few modern hotels the hotel would do better with a little more light and some more options to individually control each. But all in all a very good room, very nice bath and good size walking closet. The service was very good, although at times the concierge service could do with some more knowledgeable people (especially those at night). I would certainly recommend this hotel and will go back myself on my next trip to Shanghai.

Speechless!”

Pro: i) Heart warming welcome from staffs - Susan who work on Club lounge (27th floors) on 17th Nov deserve the credit and everyone else too! (I'm sorry couldn't remember all names). I checked out at 1600 hrs and relax in Club lounge until 1700 hrs. I told Susan that i will need to catch a taxi to Hongqiao airport around that time during our chatting and guess what, she arranged with the concierge and make a taxi wait at main entrance! Basically it is just like -- Elevator to ground floor, walk out the building and stuff in the taxi like President of US. The wow factor is great! ii) Maintenance of the room - Decent, clean and well maintained like new. This is very important. iii) Location - Right in front of Xintiandi and all top end designer brands surrounding this hotel. iv) I have 2 luggage with me so i put one of it lying in the cabinet and the other on the floor. When i get back into the room after dinner i found my second bag sleeping nicely on new arranged luggage rack. Did i requested for it? --- NO. BUT THEY DID IT! This is truly GREAT SERVICE! Cons: i) Turn down service is good but not awesome. "Where is the chocolate?" -- Just joking. Without chocolate the service still top notch! Slipper well prepared on square white cloth, bottled water with glass prepared on each side of the side table, peppermint tea bag and teapot sit nicely at the pantry area, curtain closed, scene lighting switched to best ambient. ii) "UNREASONABLE REQUEST MAKES REASONABLE IMPROVEMENT" -- There should be remote control panel for all electronics so i don't need to walk to the side table each time. Free snacks and soft drinks which normally doesn't cost much. It impressed me even though i'm not going to consume either. I'm Gateway member and entitled to get one still didn't utilize it. I know it's not realistic but i wish staffs know my name and it will amazingly makes the service top of the world.

Good location, beautiful room and great staff”

The location is located in Xintiandi which is an entertainment area with high-end shopping like Cartier, LV, and cafes and pubs. It is also a commercial district as there are some offices around. There is also an underground shopping centre for kids stuff (clothings and toys) within 15 mins of walking. Hotel wise, I cannot find any fault. The TV in our room had a glitch and hanged. The staff took less than 5 minutes to come and attend to us which impressed us alot. The room was clean and the bed was comfortable. I simply loved the bathroom, with an oversized bathtub and toiletries of good quality. I would definitely stay at this hotel when I visit Shanghai again.

Beautiful room with high quality modern equipment ”

This is very new hotel which some parts of the hotel still in construction. However, this 5 stars hotel has very good modern equipments including bathroom and others. The Mini Bar is all free of Charge during our stay and every day you can have Rmp.- for free landry . In Mini Bar, they offer Nestcafe machine with Nestcafe ball and many kinds of soft drinks as well as beers. Cooky, chips , Chocolate,Fresh Apples etc. are also available for your use complemently. In these two nights, we went to Xintiandi for drinking and eating at night . "Brown Sugar" is one of very nice bar with singer which is located in Xintiandi just 200 meters away from this hotel.

Great hotel, great location”

taxi is a little hard to get though. for traveler like me, time is important, including check-in time. there should be some recommendation for good food during ordering. hotel staff can speak English which is a plus point. good to have. taxi from the airport cant bring me to the hotel because there's no Chinese name (lang ting jiu dian) of the hotel in the agoda website. I said Langham xintiandi and he doesn't know exactly which one i'm referring to. room 620 shower door cannot be closed totally, rain shower will cause the water to flow out into the dry area.

Great Location”

The location of the hotel is great considering it is right next to the trendy hot spot Xintiandi. The room has very modern design covering the electronic operation of the curtains, sensor of toilet facilities. etc. The price is reasonable for a 5 star newish hotel in a convenient area, metro is only a stone throw away. Will stay there again when we visit Shanghai in the new future. Lesley Chan from HK

Absolutely great hotel”

Fantastic, the hotel is in a great location and is a really quality hotel. The rooms are up there with the best rooms I have stayed in for a city hotel. Really good if you want to be in the Xintiandi area. Gym is very good and the bars and restaurants are excellent. Would highly, highly recommend this hotel if you want down town Shanghai.

Best 24 hours to spend”

This was the second time to stay at this hotel after it was recommended to us by a friend. It is a fantastic hotel and I will stay here every time I have the opportunity to stay a night in Shanghai. Rooms facing the Xintiandi are the best. Thelobby manager gave me the same room as last year, after hearing that I enjoyed my stay so much last time.

Exceptional Hotel and Service”

Both my husband and I had a fantastic stay here at the Langham Xintiandi. Great location close to restaurants and shops. The staff at the hotel were always warm and welcoming and really took care of us. Will definitely stay here again

One of the best hotel experiences ever”

Langham Shanghai is one of my favorite hotels ever since my stay there, the location is absolutely great and the surrounding is very beautiful, it is very well worth the price and you will certainly not regret staying here. I stayed 6 nights here and I honestly wish I can stay there longer! The service is great as well, the staff even help me transfer some funds into my wechat pay since as a foreigner I wasnt able to top up via bank cards. Absolutely recommend!

Centre of Shanghai”

My stay was most pleasant, one of the best, if not the best, managed hotel in China. However, with all hotels in China, irresponsible smokers smoke on non-smoking floor, in The Langham Xintiandi as well.

Service Oriented, Spacious Rooms, Delicious Food, and Great Location”

The service at The Langham Shanghai was outstanding. From the time we arrived to the moment we left, the staff made sure that we were taken care of in every way possible. The concierge was excellent with local suggestions and really made our trip so special. The room is quite nice and the floor to ceiling windows give you a spectacular view of Shanghai. There were awesome features and we also used the pool facilities in the basement as well.

Great stay in Langham”

Was a pleasant stay in Langham. The hotel is located close to Xintiandi with all the bars and restaurants. friendly service. food was also great. Will definitely come back for next time

My Favourite Hotel in Shanghai”

There is an certain charm to shanghai, and being right next to Xintiandi definitely embodies that charm. Rooms are very comfortable, service is great, the scent as you walk in adds to the home away from home feeling.

Excellent service and quality room”

We came back to Langham for 2nd time because of its good location and excellent service - they are sweet to introduce the facilities. Staff is helpful and cheerful, which is very different from other hotels in China. Breakfast quality is good with varieties of food selection. We love all types of their rooms as you can notice they are very thoughtful of all settings and make you feel very comfortable to stay. Langham will still be our priority in next visit to Shanghai.

Best location and environment! ”

Very convinent location, 2min walk to train station and right next to xintiandi. Room is very new, spacious, quiet, super clean and I love the furniture setting, bulit-in high tech facilities such as auto-curtains, auto-detected lighting and especially the automatic toilet bowl. Everything I wanted is ready in the room. Service is execellent. Will definitely come back again soon! Highly recommended!!!

Luxurious Services”

i like the langham xintiandi hotel so much because of its best location & luxurious facilities. i and my wife had a great trip during these days. thank you so much.

Probably the best hotel I've ever stayed in...”

Honestly, every time I return to Shanghai together with my wife, we will stay at this hotel. The staff are incredibly nice, and there were numerous little bonuses given to us along the way. We arrived very early after our international flight and the staff still were nice enough to let us check in early, which gave us a chance to rest. The food was excellent (I had the Western breakfast and my wife who is Chinese has the Asian breakfast) - we were both very satisfied, and it was especially good when delivered to our room. We used the gym, pool, sauna, and steam room, and we got massages down in the ethereal basement 'world'. Very cool. Thanks again Langham!