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The Langham Sydney Hotel
Deluxe City King - Guestroom, The Langham Sydney Hotel in Sydney
a large swimming pool in a hotel room, The Langham Sydney Hotel in Sydney
a living room filled with furniture and a couch, The Langham Sydney Hotel in Sydney
a living room filled with furniture and flowers, The Langham Sydney Hotel in Sydney
a man in a black shirt is playing a video game, The Langham Sydney Hotel in Sydney
a woman standing in front of a tv holding a wii controller, The Langham Sydney Hotel in Sydney

Removed from saved list

9.2

Exceptional

1,087 reviews

1,087 reviews

Housekeeping11
View6
Breakfast3
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Walkable places
Sydney Observatory

100 m

Miller’s Point Tennis Court

110 m

The Lord Nelson

160 m

Millers Point

170 m

S.H. Ervin Gallery

180 m

Popular landmarks
The Rocks

480 m

The Opera House to the Botanic Gardens Walk

1.0 km

Sydney Harbour Bridge

1.1 km

Sea Life Sydney Aquarium

1.1 km

Sydney Opera House

1.1 km

Closest landmarks
Garrison Church

240 m

Nawi Cove

250 m

Lend Lease Group Head Office

260 m

The King George V Sports Centre

270 m

Argyle Cut

310 m

The Langham Sydney Hotel

89-113 Kent Street Sydney CBD, Circular Quay, Sydney, Australia, 2000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Circular Quay, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sydney Opera House. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

560 meters to public transportation

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities

Airport transfer

Bicycle rental

Pets allowed

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Sydney every 1 minutes on Agoda.com
Value for money8.7
Distance to city center1km
Location rating9.0
Nearest airportSydney Airport (SYD)
Distance to airport9.3 km

Rooms available at The Langham Sydney Hotel

Exceptional
Room comfort & quality

9.5

One Bedroom Suite
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Terrace Room
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Harbour View Room with Terrace
...
  • Room size: 49 m²/527 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Deluxe Harbour View
...
  • Room size: 49 m²/527 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
1-Bedroom Harbour View Suite
...
  • Room size: 78 m²/840 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
One-Bedroom Suite with Harbor View
...
  • Room size: 78 m²/840 ft²
  • River view
  • 1 king bed
Enter dates to see prices
Deluxe City King
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Harbour View
...
  • Room size: 58 m²/624 ft²
  • Harbor view
  • 1 king bed
Enter dates to see prices
Executive City View
...
  • Room size: 58 m²/624 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room with City View
...
  • Room size: 50 m²/538 ft²
  • Outdoor view
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Langham Sydney Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Langham Sydney Hotel?

The Langham Sydney Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 120 AUD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Langham Sydney Hotel has a car park that's close to the hotel. If you're looking for an easy way to get around Sydney with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Langham Sydney Hotel?

Wake up to a great buffet breakfast at The Langham Sydney Hotel. Adults can enjoy breakfast offered with an additional charge of 45 AUD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Langham Sydney Hotel?

The Langham Sydney Hotel features an on-site restaurant for your dining convenience.

What is the closest train, metro, or bus station to The Langham Sydney Hotel?

The closest train, metro, or bus station is Sydney Light Rail, 580 m away from The Langham Sydney Hotel.

What restaurants are nearby The Langham Sydney Hotel?

The Langham Sydney Hotel is located in Circular Quay, famous for good restaurants such as Belle's Hot Chicken, Harts Pub and Cruise.

What popular shopping places are close to The Langham Sydney Hotel?

Shopping options in The Langham Sydney Hotel’s Circular Quay neighborhood include S.H. Ervin Gallery, Gifts At The Quay and Opal Fields.

What are popular attractions near The Langham Sydney Hotel?

The Langham Sydney Hotel is located in Circular Quay area, which is famous for attractions such as Circular Quay, Sydney Observatory and Museum of Contemporary Art.

What popular natural sightseeing spots are close to The Langham Sydney Hotel?

The Langham Sydney Hotel is located within Circular Quay, which makes it conveniently close to natural sights including Nawi Cove.

See map

Explore the neighborhood

What people love about The Langham Sydney Hotel

  • 10

    Exceptional
    Staff 

    "We really enjoyed our stay in Langham for the location, facilities, friendly staff and great food at the Kitchens."

    Drew

    |

    January 12, 2023

  • 10

    Exceptional
    Staff 

    "Incredible staff, facilities and location."

    Stewart

    |

    May 5, 2022

  • 8.8

    Excellent
    Spaciousness

    "Room is spacious and classy."

    Yueren

    |

    January 29, 2023

Property ranking|Compared to 1,482 Sydney properties
See all rankings
Service score
9.6/10
Cleanliness score
9.6/10
Room comfort score
9.5/10
Value for money score
8.7/10
Better than
99
%
of Sydney properties
Better than
99
%
of Sydney properties
Better than
99
%
of Sydney properties
Better than
97
%
of Sydney properties
Overall rating:

9.2

Exceptional
1,087 reviews
Cleanliness
9.6
Facilities
9.3
Location
9.0
Read all reviews >
What travelers say they love:
Pool is a must try and enjoyed the stay.
Sung from Australia
Couple
More about The Langham Sydney Hotel

More about The Langham Sydney Hotel

The Langham Sydney Hotel

For travelers who want to take in the sights and sounds of Sydney, The Langham Sydney Hotel is the perfect choice. Its convenient location right in the city center allows you more time to see all that Sydney has to offer. Enjoy more possibilities on your vacation at The Langham Sydney Hotel, with its convenient location just 1.1 km from the Sydney Opera House.
Enjoy all that The Langham Sydney Hotel has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Car hire services provided by The Langham Sydney Hotel makes it easy to plan your day trips, sightseeing, and more around Sydney.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Langham Sydney Hotel.
All guestrooms at The Langham Sydney Hotel provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. Some rooms at The Langham Sydney Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a coffee or tea maker, bottled water and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at The Langham Sydney Hotel. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Fill your days with the array of activities and facilities offered at The Langham Sydney Hotel. A relaxing end to every day is possible with a visit to the massage, hot tub, salon, steam room and spa. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Challenge your travel group members or other guests to competitive fun, with the hotel's tennis court. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


Around the property

Don't spend all your time inside while in Sydney! A great museum trip can be had at The Rocks located 480 m away, with local art that provides a sense of the region.


Reasons to stay here

Compared to other accommodations in Sydney, facilities here are rated higher than 99% of them.
Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
Guests who stayed here found it to be neat and tidy, scoring it above 99% of other accommodations in the city.

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Amenities and facilities

Exceptional
Facilities

9.3

Most talked about facilities

Breakfast

9 mentions

Swimming Pool

8 mentions

Food & Dining

7 mentions

Housekeeping

7 mentions

Languages spoken
  • English
  • Arabic
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • French
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Portuguese
  • Slovenian
  • Spanish
  • Thai
  • Vietnamese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Hot tub
  • Massage
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Service animals are welcome
  • Smoke alarms
Getting around
  • Airport transfer
  • Car park [nearby]
  • Rental car
Sports equipment rental
  • Bicycle rental
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Coffee/tea maker
  • Daily newspaper
  • Desk
  • DVD/CD player
  • Extra long bed
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • On-demand movies
  • Satellite/cable channels
  • Seating area
  • Separate dining area
  • Separate shower/bathtub
  • Shower
  • Telephone
  • Toiletries
  • Trouser press
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Dining Room
  • Cuisine: International
  • Menu: Buffet

Location

89-113 Kent Street Sydney CBD, Circular Quay, Sydney, Australia, 2000
Exceptional
Location

9

Airports
  • Sydney Airport (SYD)
    9.3 km
  • Bankstown Airport (BWU)
    20.5 km 42 min drive
Public transportation
  • Sydney Light Rail
    590 m
  • Wynyard Railway Station
    680 m 9 min walk
Hospital or clinic
  • Kent St Pharmacy
    390 m
Shopping
  • Queen Victoria Building (QVB)
    1.4 km
Convenience store
  • Buddy's
    280 m
Cash withdrawal
  • ATM
    280 m 11 min walk

What's nearby

Popular landmarks
  • The Rocks
    480 m
  • The Opera House to the Botanic Gardens Walk
    1.0 km
  • Sydney Harbour Bridge
    1.1 km
  • Sea Life Sydney Aquarium
    1.1 km
  • Sydney Opera House
    1.1 km
  • Royal Botanic Garden Sydney
    1.3 km
  • Queen Victoria Building (QVB)
    1.4 km
  • Darling Harbour
    1.7 km
  • Bondi Beach
    7.4 km
  • Manly Beach
    10.4 km
Nearby landmarks
  • Sydney Observatory
    100 m
  • Miller’s Point Tennis Court
    110 m
  • The Lord Nelson
    160 m
  • Millers Point
    170 m
  • S.H. Ervin Gallery
    180 m
  • Argyle Place
    190 m
  • SH Ervin Gallery
    190 m
  • Watsons Bay
    200 m
  • Observatory Hill
    210 m
  • Munn Reserve
    230 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Getting around
  • Airport transfer fee120 AUD
  • Distance from city center1km
  • Travel time to airport (minutes)30
Extras
  • Breakfast charge (unless included in room price)45 AUD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 96
  • Room voltage240
  • Year property opened1993
  • Most recent renovation2014
Parking
  • Daily parking fee80 AUD

Reviews of The Langham Sydney Hotel from real guests

Provided by verified guests of Agoda
9.2
/
10
Exceptional
Cleanliness9.6
Facilities9.3
Location9.0
Room comfort and quality9.5
Service9.6
Value for money8.7
High score for Sydney
Rating
9+ Exceptional (114)
8-9 Excellent (32)
7-8 Very Good (20)
6-7 Good (6)
<6 Below Expectation (3)
Time of the year
Mar - May (48)
Jun - Aug (42)
Sep - Nov (48)
Dec - Feb (37)

Show reviews that mention 

Showing 175 verified guest comments
12345
10.0
Exceptional
Steven from United States
Couple
Deluxe City King
Stayed 4 nights in November 2019

Outstanding Hotel”

The Langham is an exceptional hotel. From the moment you enter the hotel from the beautiful and quiet neighborhood you are transported to another world: A world of comfort, style and also substance. While there are many good hotels in Sydney to choose from, The Langham exceeds at all service levels. The staff is truly outstanding. You are always greeted with a smile and a genuine heartfelt concern that you are enjoying your stay. Each of The Langham’s employees treat guests like loved family members. I have been fortunate in my life to have visited many fine hotels throughout the world and without a doubt, my stay at The Langham was the best.

Reviewed November 23, 2019

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10.0
Exceptional
Dimitri from Australia
Couple
Deluxe City King
Stayed 1 night in January 2020

A class above the rest”

My wife and I stayed at the Langham on our wedding night last year and again this week to celebrate our first wedding anniversary. We were blown away by the hospitality and that they remember it was our anniversary, along with the wonderful platter they prepared to commemorate. Thank you for your wonderful hospitality. See you soon.

Reviewed January 15, 2020

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10.0
Exceptional
Hsu from Australia
Couple
Deluxe Harbour View
Stayed 3 nights in June 2022

Exceptional”

First time staying at the Langham and from the moment we arrived to when we checked out, the one thing that stood out for us was the staff. They were professional, polite, friendly and attentive. Would definitely be back! Thank you to everyone whom we met during our stay, who made our staycation extra extra special. 💖

Reviewed June 11, 2022

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Dear Hsu, Thank you for taking the time to complete this review regarding your experience at The Langham, Sydney. Your feedback is particularly important in helping us to achieve our goal of 100% guest satisfaction. Upon reading your review I was pleased that you enjoyed your recent stay with us and our staff, service and facilities have more than met your expectations. On behalf of our entire team at The Langham, Sydney we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Emilia Gotlieb Assistant Night Manager The Langham, Sydney

Responded June 16, 2022
The Langham Sydney Hotel
10.0
Exceptional
Lisa from Australia
Couple
Deluxe City King
Stayed 1 night in January 2019

Luxury at its finest”

From the moment you enter this hotel you know you’re in for a treat. Then to be greeted with an actual lolly bar at the reception, made me smile at the thought. Every staff member offers impeccable hospitality and our stay was exceptional. We’ll definitely be back again and again.

Reviewed January 20, 2019

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10.0
Exceptional
Peter from Australia
Family with young children
Deluxe Room with City View
Stayed 1 night in May 2022

Loved it!”

What a beautiful hotel. We were so sad to have only had one night here and we were left wanting more! Kids loved the pool. Room service was incredible, the staff were amazing, buffet breakfast was first class. Excited to come back soon!

Reviewed May 08, 2022

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Dear Peter, Thank you for taking the time to complete this review regarding your experience at The Langham, Sydney. Your feedback is particularly important in helping us to achieve our goal of 100% guest satisfaction. Upon reading your review I was pleased that you enjoyed your recent stay with us and our staff, service and facilities have more than met your expectations. On behalf of our entire team at The Langham, Sydney we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Emilia Gotlieb Assistant Night Manager The Langham, Sydney

Responded June 16, 2022
The Langham Sydney Hotel
10.0
Exceptional
Brittany from United Kingdom
Couple
Deluxe City King
Stayed 1 night in September 2019

Amazing”

We absolutely love this hotel. Its 5* in every sense. You have to have breaky too just wish that came with the room. It holds a special place in our hearts as we spent our wedding night here too.

Reviewed October 26, 2019

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10.0
Exceptional
Nestor from Australia
Family with young children
Deluxe City Twin
Stayed 2 nights in December 2021

Sydney’s best hotel ”

Amazing hotel that is beautifully presented, staff and facilities. It’s one of our favourites and we definitely be back again. Room nice and spacious and lots of character. Highly recommended

Reviewed December 20, 2021

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10.0
Exceptional
Stewart from Australia
Couple
Deluxe Terrace Room
Stayed 1 night in April 2022

Luxury weekend retreat ”

Incredible staff, facilities and location. This hotel is seriously unique and special. Do yourself a favour and swim in the pool and embrace the indulgence. Faultless service. Highly recommend

Reviewed May 05, 2022

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Dear Stewart, Thank you for taking the time to complete this review regarding your experience at The Langham, Sydney. Your feedback is particularly important in helping us to achieve our goal of 100% guest satisfaction. Upon reading your review I was pleased that you enjoyed your recent stay with us and our staff, service and facilities have more than met your expectations. On behalf of our entire team at The Langham, Sydney we thank you for your support and I hope we can welcome you back to the Hotel in the near future. Kind regards, Emilia Gotlieb Assistant Night Manager The Langham, Sydney

Responded June 16, 2022
The Langham Sydney Hotel
9.6
Exceptional
Guillaume from Australia
Family with young children
Deluxe City King
Stayed 1 night in May 2021

Onerous but so worthwhile!”

Beautiful hotel in the heart of the historical neighbourhood of the rocks. A true 5* hotel that offers the best facilities (incredible indoor pool and gym), best in class culinary experience for both dinner and breakfast. Buffet at the table for dinner offers a great variety with fresh sea food and tasty desserts that can be served in room. Breakfast was self serve buffet with all you can expect at this category of hotel. From A to Z everything was faultless. Strongly recommended despite the high cost.

Reviewed May 15, 2021

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10.0
Exceptional
Sarah from Australia
Couple
Deluxe Harbour View Room with Terrace
Stayed 1 night in April 2021

Worth the price”

Stayed here on our wedding night, amazing room, best breakfast and the pool is a must see!

Reviewed October 12, 2021

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9.6
Exceptional
Richard from United States
Couple
Deluxe Harbour View
Stayed 1 night in February 2019

Great place to stay”

A one night stop after a cruise to New Zealand. Staff was very attentive and helpful in every way. Room was spacious and we'll appointed. Very close to nice restaurants and shopping along with the Quay.

Reviewed February 21, 2019

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9.6
Exceptional
Amelia from Australia
Couple
Deluxe Harbour View
Stayed 2 nights in July 2018

Exceptional”

Fantastic stay in a beautiful hotel (I stayed in 2018). I highly recommend a room with a view overlooking the water, and the pool and spa downstairs are amazing.

Reviewed June 07, 2019

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9.6
Exceptional
Angela from Australia
Couple
Deluxe City King
Stayed 3 nights in January 2019

AMAZING!!!”

One words AMAZING! Repeat traveller to this hotel and i cannot fault a thing! Keep up the amazing service!

Reviewed January 24, 2019

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9.2
Exceptional
Eun-Young from South Korea
Couple
Executive Harbour View
Stayed 3 nights in November 2019

Friendly staff and great customer service!”

Everyone at the hotel was friendly, and the staffs were very accommodating. One of the best hospitality service even for a 5 star hotel! Ms. Yumi Kato helped me at check-in, and she was very friendly and nice!

Reviewed November 19, 2019

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9.2
Exceptional
Pavitram from Australia
Family with young children
Deluxe Room with City View
Stayed 1 night in November 2020

Great staff !”

They made our stay amazing, they had special gifts for my daughters birthday which was also amazing. Only issues was delays from room service with food, other than that it was brilliant

Reviewed November 29, 2020

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9.6
Exceptional
Chee from Singapore
Business traveler
Stayed 2 nights in December 2018

Great for hosting business meetings!”

Excellent view!

Reviewed February 11, 2019

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10.0
Exceptional
Erin from United States
Couple
Deluxe Harbour View Room with Terrace
Stayed 1 night in January 2019

Exceptional”

Outstanding staff!

Reviewed January 05, 2019

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9.6
Exceptional
john from Australia
Couple
Deluxe Harbour View
Stayed 1 night in November 2021

Above and beyond”

Everything beyond expectation!

Reviewed November 07, 2021

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7.6
Very good
Amanda from Australia
Solo traveler
Deluxe City King
Stayed 1 night in November 2021

Amazing staff but”

Staff were outstanding but reservations department should have alerted guests before hand that pool and gym were out of order as that is the reason people choose this hotel

Reviewed November 12, 2021

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5.2
Arakawa from Australia
Solo traveler
Deluxe City King
Stayed 2 nights in April 2022

Shortage of staff”

I waited for my room to get ready for an hour after checking in. The kitchen got my order wrong twice, and it took quite a while for them to pick up the call when ordering room service. Digital barcode of room service was not working either. The hotel already is aware of those issues and compensated with one free breakfast.

Reviewed April 12, 2022

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