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21 Jul 2019
Sunday
22 Jul 2019
Monday
2 adults
1 room
Newly built
Free Wi-Fi
2018
The Lapis Hotel
21 Tran Hung Dao, Hoan Kiem, Hanoi, Hoan Kiem District, Hanoi, Vietnam, 10000
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Standard Double or Twin Room
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![Swimming pool [outdoor] The Lapis Hotel](http://pix10.agoda.net/hotelImages/1804917/-1/27124a40a12356dcf5c3600b86aadd90.jpg?s=450x450)
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The Lapis Hotel Reviews
8.9
Excellent
/10
(719 reviews)See what guests said
10.0
Exceptional"This hotel is an amazing hotel!"
Kai
-
August 15, 2018
9.3
Exceptional cleanlinessRecommended by 94% of guests
Things you’ll love about The Lapis Hotel
Things you'll love
Airport transfer
Free Wi-Fi in all rooms!
Currency exchange
Hot tub
Excellent
Location
8.3
See map
Excellent location - 690 meters from city center
Popular
Nearby
| Value for money | 8.8 |
| Distance to city center | 1.5 km |
| Location rating | 8.3 |
| Nearest airport | Gia Lam Airport (VVGL) |
| Distance to airport | 4.2 km |
Rooms available at The Lapis Hotel
Room photos and details
Executive Suite City View
...
- Room size: 50 m²/538 ft²
- City view
- 1 king bed
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Room photos and details
Deluxe City View
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- Room size: 30 m²/323 ft²
- City view
- 1 queen bed or 2 single bed...
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Room photos and details
Connecting Room
...
- Room size: 60 m²/646 ft²
- City view
- 1 double bed & 2 single bed...
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Room photos and details
Superior City View
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- Room size: 27 m²/291 ft²
- City view
- 1 double bed or 2 single be...
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Room photos and details
Honey Moon
...
- Room size: 35 m²/377 ft²
- City view
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Room photos and details
Family Connecting Rooms
...
- Room size: 60 m²/646 ft²
- Shower and bathtub
- 2 single beds and 1 queen b...
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Room photos and details
Standard Double or Twin Room
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- Room size: 25 m²/269 ft²
- Non-smoking
- 1 queen bed or 2 single bed...
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Room photos and details
Suite Executive
...
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Room photos and details
Family Room
...
- Non-smoking
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Room photos and details
Executive Suite
...
- Shower
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Have a question for The Lapis Hotel?
What people love about The Lapis Hotel
- Staff9.6Exceptional
"I like the Infinite pool in this hotel, and staff all are very helpful!"
Hui C.
|
December 6, 2018
- Cleanliness10.0Exceptional
"Great service and clean room."
Tzu-ling
|
January 2, 2019
- Location8.4Excellent
"Good choice for quiet boutique hotel away from the busy old quarter and 20mins walking distance to Lake and night market etc."
Huw
|
January 13, 2019
8.8
Excellent"Staff were friendly and they assigned someone to help openin..."
GAR K.
|
November 13, 2018
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An overview
Ideal for fun and relaxation, The Lapis Hotel is located in the Hoan Kiem District area of Hanoi. Only 22 km away, this 4-star hotel can be easily accessed from the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
The Lapis Hotel offers impeccable service and all the essential amenities to invigorate travelers. Free Wi-Fi in all rooms, 24-hour security, daily housekeeping, postal service, taxi service are just a few of the facilities that set The Lapis Hotel apart from other hotels in the city.
Step into one of 70 inviting rooms and escape the stresses of the day with a wide range of amenities such as television LCD/plasma screen, bathroom phone, carpeting, complimentary instant coffee, complimentary tea which can be found in some rooms. The complete list of recreational facilities is available at the hotel, including hot tub, fitness center, sauna, outdoor pool, massage. The Lapis Hotel is your one-stop destination for quality hotel accommodations in Hanoi.
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What they offer
7.6
Very good"Lapis Hotel is a good place to stay."
Binh
|
September 23, 2018
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Popular facilities
- Fitness center
- Swimming pool [outdoor]
- Restaurants
- Sauna
- Bar
- Front desk [24-hour]
Languages spoken
- English
- Japanese
- French
- Vietnamese
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Steamroom
- Tours
- Hot tub
- Swimming pool [outdoor]
- Sauna
- Ticket services
Dining, drinking, and snacking
- Bar
- Restaurants
- Room service
Services and conveniences
- Concierge
- Dry cleaning
- Smoke-free property
- Currency exchange
- Laundry service
- Smoking area
- Daily housekeeping
- Luggage storage
- Doorman
- Safety deposit boxes
For the kids
- Babysitting service
- Family room
Access
- Check-in [24-hour]
- Front desk [24-hour]
- Security [24-hour]
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Rental car
- Taxi service
- Car park [nearby]
- Shuttle service
Available in all rooms
- Air conditioning
- Hair dryer
- Slippers
- Bathrobes
- In-room safe box
- Smoke detector
- Bathroom phone
- Ironing facilities
- Telephone
- Coffee/tea maker
- Mini bar
- Toiletries
- Desk
- Non-smoking
- Towels
- Free bottled water
- Satellite/cable channels
- Trouser press
- Free instant coffee
- Shower
- Wi-Fi [free]
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Nearest essentials
Airports
Gia Lam Airport (VVGL)
4.2 km
18 minutes
Noi Bai International Airport (HAN)
22.5 km
42 minutes
Public transportation
Hanoi Railway Station
1.6 km
Hospital or clinic
Benh Vien Da Khoa Ha Noi
190 m
Shopping
Dong Xuan Market
2.2 km
Convenience store
Vinmart
420 m
6 minutes
Cash withdrawal
ATM
360 m
6 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby
Vietnamese cuisine
Bep Quang
120 m Vietnamese
Rolling BBQ
350 m Vietnamese
Square Cafe
370 m Vietnamese
American cuisine
The Moose & Roo Smokehouse
460 m American, Bar, Barbecue
Starbucks
470 m American, Cafe
Jacksons Steakhouse
540 m American, European, Gluten Free
Asian cuisine
king BBQ
40 m Asian, Barbecue, Korean
Ngon Restaurant
50 m Asian, Vietnamese
Vi Quang Restaurant
200 m Asian, Vietnamese
What's nearby
Popular landmarks
- Hoan Kiem Lake - 1.09 km
- Hoa Lo Prison - 1.17 km
- St. Joseph's Cathedral (Nha Tho Lon) - 1.21 km
- Old Quarter - 1.82 km
- Vietnam Fine Arts Museum - 2.28 km
- Temple of Literature - 2.28 km
- Ho Chi Minh Mausoleum - 2.83 km
- One Pillar Pagoda - 2.92 km
- West Lake - 3.91 km
- Vietnam Museum of Ethnology - 6.38 km
Nearby landmarks
- Cay Cau - 30 m
- Embassy of Peru - 150 m
- Benh Vien Da Khoa Ha Noi - 190 m
- Embassy of Algeria - 260 m
- LeChat Studio - 280 m
- The Huc Bridge - 310 m
- Nguyen Frères - 360 m
- Mai's Cafe - 420 m
- American Club - 440 m
- Hanoi Opera House - 520 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-1 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 2-6 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 7 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 27000 VND
Distance from city center: 1.5 km
Travel time to airport (minutes): 29
Extras
Breakfast charge (unless included in room price): 425000 VND
The property
Number of bars/lounges
: 1
Number of floors: 11
Number of restaurants: 1
Number of rooms : 70
Room voltage: 220
Year property opened: 2017
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Compare to other recommended properties
 The Lapis Hotel |  | Best value!  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Excellent 719 reviews 8.9 Location 8.3 | Excellent 932 reviews 8.9 Location 8.9 | Exceptional 101 reviews 9.2 Location 9.0 | Exceptional 2538 reviews 9.1 Location 8.4 |
| Neighborhood | Hoan Kiem District | Hoan Kiem District | Hoan Kiem District | Ba Dinh District |
Reviews of The Lapis Hotel from real guests
Provided by verified guests of 
Agoda Reviews (719)Booking.com Reviews (923)
8.9
/
10
Excellent
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Showing 348 verified guest comments
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Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Excellent location
- Hoan Kiem Lake
- Hanoi Railway Station is within 1.6 km
Small luxury and good comfort”
Hotel is not big but luxuriously decorated with a small pool, gym, sauna, steam bath and hot bath pool - small luxuries that made our stay in this hustle and bustle city more relaxing. It’s at least a 15 minutes walk to the lake and another 8 minutes walk to the edge of The Old Quarter. If you’re not into walking, Grab service takes you to the lake or Old Quarter area at a minimum fare of VND25k. The front desk staff offered warm and friendly service and were pretty attentive. Hotel is still new and clean. Overall, we were happy with our stay.
Beautiful hotel”
We loved this place. Feels opulent but reasonably priced. We arrived late at night and when we crawled into bed we were instantly relaxed because it was so comfortable. Location is about 20 min walk to Hoan Kiem Lake and the Old Quarter area. This area seemed more posh/boutique than the Old Quarter. It is close to the opera house and luxury shopping as well as many restaurants. If we make it back to Hanoi we will stay here.
Dear Jessica, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location is truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Little bit of luxury at the end of the holiday!”
Had a lovely 2 days here, the staff especially Van were wonderful, exceptionally friendly and helpful. The rooms perfectly clean and the beds very comfortable. Roof top pool also brilliant and a great way to cool off at the end of a hot day. The only thing I would say is there aren't many sun beds (6 to be exact) and lounging by the pool space is very limited. The cheapest rooms have windows into an internal light well - very dark, so if you are like me an like natural daylight then go for the slightly more expensive rooms (you won't be disappointed and they are still great value) otherwise this was overall the best place we stayed the whole trip.
Very nice room”
The hotel seems to be newly renovated. Nice smell everywhere. I got upgraded to a suite. Vrry spacious and luxury room. Big bathroom with stand alone tub. Unfortunately I stayed only 1 night and couldnt use all amenities offered. However, I used sauna and steamroom. The sauna didnt got heated up to kore than 40 degrees C even after waiting 1h. So I used steam only. Breakfast is very good. Staff is amazing friendly and helpful. From check in to waiter, very good and among best what saw in Hanoi. And I saw many since I am in Hanoi every month. I definitely will come back
Dear Frank, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our facilities, breakfast and staff are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Good Boutique Hotel”
Good choice for quiet boutique hotel away from the busy old quarter and 20mins walking distance to Lake and night market etc. January is too cold to make use of Rooftop Pool. But WiFi is good and reception staff very helpful.
Dear Huw, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at The Lapis Hotel! It is a pleasure to learn that the hospitality of The Lapis Hotel delighted you greatly. We appreciate also the nice word about our location, wifi and staff. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Standard doubles have no view at all”
Everything good except Agoda ad did not make clear their standard rooms have no view at all and very little to zero natural light. However room quality very good and the roof top pool though cramped is great after a day's sight seeing.
Dear John, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. It is also a pleasure to learn that you have enjoyed your experience at room quality and pool. Besides that, we sincerely apologize Standard room view did not meet your expectation. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager
Great value for money!”
Super clean, smells good and has a good vibe. The staff is very courteous and helped with whatever we needed. While the decor is pretty outdated, the hotel feels new. The room is big enough and comfortable. Please note that if you order a double bed - they just put the twin ones next to each other, which blocks access to all lightening switches and makes the reading lights unusable. Our room was at the back of the hotel and so the view was to another, very close, building. It did make for a quiet night though. The pool on the roof is cozy and fun and there’s a decent “gym” with weights, a bench and some treadmills. There’s a really nice jacuzzi as well and a dry and wet saunas. The location is really nice since it’s a bit further from the all-touristic old town and this feels more quiet and more a part of the genuine city, with wide boulevards and plenty of places to eat at. It’s also a 10 min walk away from Hoan Kiem lake.
Dear Shimon, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location, staff, decor, health club... are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Great location better than the old quarter ”
We had a lovely stay staff very professional and friendly couldn’t do enough to help us room was small and comfortable great restaurant across the street and only a 5 minute walk to the old quarter l would definitely recommend this hotel Theresa Quinn
Dear Giroud, We are very proud to learn how you enjoyed your stay at our The Lapis Hotel! Also it is always very pleasing to hear about our great hotel services who tirelessly take any opportunities to ensure our guests having great experiences at our property. Thank you very much for having spent time to share yours comments with us and we are looking forwards to welcoming you back to Hanoi soon! Sincerely yours, Nguyen Phuong Chi (Ms) General Manager
Friendly staff and clean rooms, but no AC”
The staff were very friendly and the room was very clean. However there was no AC because it’s the “winter” period and the temperature regulator only allows “fan” or “heat”. This became a problem because the room was stuffy. There was only one window which opens into another wall and there wasn’t ventilation in the room. We were told that if the AC is switched on, it will affect all the entire floor so it is discouraged.
Dear Georgina, We thank you for your sharing your comment regarding your recent stay at The Lapis Hotel. It is great to learn that the staff, cleanness delighted you. This is always nice to read. However, I regret to learn about air-con mode changes that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Lovely Hotel”
The hotel suite was beautiful and well-equipped, one of the best in Hanoi. Great service as well!
Great city hotel”
A very nice hotel with very friendly staff. Would use again in a heartbeat!
Dear James, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager
Best Quality Room & Outstanding Service in the heart of Hanoi!!!!”
We enjoyed every minute staying in this newly built hotel. Excellent, attentive service from every realm of hotel's operation, especially front office. Hotel's location is a HUGE plus -- not congested in the Old Quarter area but just minutes away from it. Love every bit! Oh, I will be back in Hanoi next week or two and will stay in this awesome property again!!!
Dear Ralph, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our services, location and staff are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Good hotel”
This is my first time at this hotel despite of few trips to Hanoi and I will return to this hotel again. Please try the two Vietnamese restaurants in front of the hotel as well. One thing for improvement, please provide more variety of foods for breakfast especially for people that do not eat pork. Thank you.
Dear Irfan, We are very proud to learn how you enjoyed your stay at our The Lapis Hotel! Also it is always very pleasing to hear about our great hotel services who tirelessly take any opportunities to ensure our guests having great experiences at our property. Thank you very much for having spent time to share yours comments with us and we are looking forwards to welcoming you back to Hanoi soon! Sincerely yours, Nguyen Phuong Chi (Ms) General Manager
Friendly stuff ”
This hotel stuffs are very friendly and helpful. When I needed to call a Uber driver, they helped me until I got on the Uber. This place is quiet area, so we could sleep well night time, but we could walk to Ho Hoan Kiem. We really enjoyed staying this hotel. We would come back if we go to Hanoi again.
Dear CHISAKO, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our staff and location are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
BEST STAY HOTEL IN HANOI”
We have a wonderful experience stay at the Lapis Hotel! Room are cosy. The facilities are fantastic and the staff are passionate and friendly. They have got a mini infinity pool, Jacuzzi, steam bathe and sauna located at the upper top level which we really enjoy it! Will definitely be the 1st choice when we back in Hanoi.
Dear JunYuan, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our room, staff, infinity pool, Jacuzzi, steam bathe and sauna are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Spotless, great staff.”
Really enjoyed Lapis Hotel, would gladly stay there again. Convenient location in a good part of town. Room and public areas were immaculate, everything worked well. Breakfast could have had a little more variety, but overall was very pleased.
Dear Cholada, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at The Lapis Hotel! It is a pleasure to learn that the hospitality of The Lapis Hotel delighted you greatly. We appreciate also the nice word about our location, room and staff. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Good hotel, great service, rooms are small”
The hotel is super nice and new, the pool on the roof is a gem and the service is great ! But the rooms are too small for a family with 2 little kids. I must mention a receptionist called Plum, she was absolutely AMAZING. She took us for a dinner place after his shift has ended and even stayed with us to help us order. Throughtout the stay she was super nice and friendly and helped us a lot in finding places to visit and just day to day necessities. She made our stay that much more enjoyable!
Dear Oren, Thank you for sharing your positive impressions of The Lapis Hotel, part due to the gracious hospitality you received from our hotel services and I am so pleased to read that you had a memorable and enjoyable experience and that my team was able to exceed your expectations. We are very proud of our The Lapis Hotel team, who as you noted enjoy what they do each day and look to create memorable experiences. We will look forward to your return, whether for business or pleasure and do hope that we can be of assistance in planning with you. Warm regards and safe travels ahead! Sincerely, Nguyen Kim Thu (Ms.) Hotel Manager
3night weekend stay”
We were on a weekend trip from Singapore and decided to stay at the lapis hotel. Location was a little out of the way but still very manageable. Staff were very friendly and spoke pretty decent English. Limited choice of food & drinks on menu, didn't order anything. There were a few things about the staff which were not the best, the key was deactivated after supposed check out time & they came into our room one morning without knocking which we were not too happy about. They also said they would give us an upgrade(not to complain) but they didn't! haha! Overall, I would definitely recommend this hotel, its new and very nice!
Dear Chantal, We thank you for your sharing your comment regarding your recent stay at The Lapis Hotel. It is great to learn that the Front Desk staff delighted you. This is always nice to read. However, I regret to learn about housekeeping staff went to your room without knocking the door that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Kim Thu (Ms.) Hotel Manager
The hotel was brilliant. The staff were so friendly and couldn’t do enough for you. Great location. ”
The rooftop pool was amazing. The location was great with a lot of nice restaurants around. The staff spoke great English.
Not worth the money”
This was a satisfactory hotel, in a good location. Carpets seem a bit old, but rooms very clean. The staff are kind. The hotel is basically unwilling to take requests for early or late check-out. This is always optional and not required, but its frustrating when staff basically won't even check the possibility for you.
Dear Daniel, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. It is also a pleasure to learn that you have enjoyed your experience at location and staff. Besides that, we sincerely apologize late check out/ early check in request did not meet your expectation because we were fully booked this period. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager