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The Lapis Hotel
The Lapis Hotel
The Lapis Hotel
The Lapis Hotel
The Lapis Hotel
The Lapis Hotel
The Lapis Hotel

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8.8

Excellent

1,397 reviews

1,397 reviews

Located in the French quarter, this was a very nice boutique hotel.

Nathanael
- May 16, 2022
See map

8.3

Excellent

Location rating score

Excellent location - 700 meters from city center
Exceptional for walking
Parking
Available
Walkable places
Cay Cau

20 m

LeChat Studio

260 m

The Huc Bridge

330 m

Nguyen Frères

360 m

August 19 Garden

430 m

Popular landmarks
Vietnamese Women's Museum

580 m

Hoa Lo Prison

1.2 km

St. Joseph's Cathedral

1.2 km

Old Quarter

1.7 km

Vietnam Military History Museum

2.2 km

Closest landmarks
Embassy of Peru

170 m

Benh Vien Da Khoa Ha Noi

180 m

Embassy of Algeria

260 m

Vietnam Intellectual Property Research Institute

280 m

Phòng Khám Đa Khoa Dr. Binh Tele_Clinic

330 m

The Lapis Hotel

21 Tran Hung Dao, Hoang Kiem,, Hoan Kiem District, Hanoi, Vietnam, 10000 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hoan Kiem District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

Sparkling clean

520 meters to Hanoi Opera House

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.7
Distance to city center1.5 km
Location rating8.3
Nearest airportGia Lam Airport (NULL)
Distance to airport4.2 km

Rooms available at The Lapis Hotel

Connecting Room
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed & 2 single bed...
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Deluxe City View
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Superior City View
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 double bed or 2 single be...
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Deluxe Double or Twin Room with City View
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 2 single beds or 1 queen be...
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Executive Suite City View
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Executive Suite
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 1 double bed
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Standard Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 1 queen bed or 2 single bed...
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Double Deluxe
...
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    Double Superior
    ...
      Enter dates to see prices
      Family Suite
      ...
      • Room size: 60 m²/646 ft²
      • Shower
      • 1 double bed and 2 single b...
      Enter dates to see prices

      Frequently asked questions

      How much does it cost to stay at The Lapis Hotel?

      Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

      What time is check-in and check-out at The Lapis Hotel?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Lapis Hotel?

      The Lapis Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 27000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Lapis Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Lapis Hotel has a car park on site, as well as additional parking nearby if the first car park is full. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at The Lapis Hotel?

      Wake up to a great buffet breakfast at The Lapis Hotel. Adults can enjoy breakfast offered with an additional charge of 425000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at The Lapis Hotel?

      The Lapis Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

      Can special events be hosted at The Lapis Hotel?

      You may choose an indoor venue for your special gathering. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.

      Can business events be hosted at The Lapis Hotel?

      On-site venues and convenient event services make The Lapis Hotel an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

      What is the smoking policy at The Lapis Hotel?

      The Lapis Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby The Lapis Hotel?

      Restaurants including Ngon Restaurant, king BBQ and Steakout are popular in The Lapis Hotel’s neighborhood which is known as Hoan Kiem District.

      What popular shopping places are close to The Lapis Hotel?

      Located in the Hoan Kiem District area, The Lapis Hotel is close to great shopping choices like A Dong Art Gallery, L'Epicerie du Metropole and V-Artroom.

      What are popular attractions near The Lapis Hotel?

      Guests at The Lapis Hotel can easily visit Hoa Lo Prison, Vietnamese Women's Museum and St. Joseph's Cathedral located in the Hoan Kiem District area.

      What popular natural sightseeing spots are close to The Lapis Hotel?

      The Lapis Hotel is located in the Hoan Kiem District area, which is famous for natural sightseeing destinations such as Vietcombank Tower.

      Show more questions
      See map

      Explore the neighborhood

      What people love about The Lapis Hotel

      • 9.2

        Exceptional
        Location

        "Located in the French quarter, this was a very nice boutique hotel."

        Nathanael

        |

        May 16, 2022

      • 9.2

        Exceptional
        Staff 

        "Staff was friendly and professional."

        Nathanael

        |

        May 16, 2022

      • 9.2

        Exceptional
        Cleanliness

        "Room is modern and clean."

        Nathanael

        |

        May 16, 2022

      Property ranking|Compared to 2,502 Hanoi properties
      See all rankings
      Cleanliness score
      9.2/10
      Service score
      9.2/10
      Room size
      38 sqm.
      Value for money score
      8.7/10
      Better than
      97
      %
      of Hanoi properties
      Better than
      94
      %
      of Hanoi properties
      Bigger than
      93
      %
      of Hanoi properties
      Better than
      90
      %
      of Hanoi properties
      Overall rating:

      8.8

      Excellent
      1,397 reviews
      Cleanliness
      9.2
      Facilities
      8.7
      Location
      8.3
      Read all reviews >
      What travelers say they love:
      It's only 10 minute walk from Hoan Kiem lake and quiet.
      Thinh from Vietnam
      Family with young children
      More about The Lapis Hotel

      More about The Lapis Hotel

      The Lapis Hotel

      The Lapis Hotel is a distinct addition to Hanoi and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Go beyond the touristy and get deeper into the offerings of Hanoi with a stay at The Lapis Hotel, located merely 1.6 km from Old Quarter.
      Take advantage of a wealth of unrivaled services and amenities at The Lapis Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hanoi.
      If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
      For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Each guestroom at The Lapis Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at The Lapis Hotel include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
      The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


      Dining and things to do

      Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Lapis Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
      The Lapis Hotel offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the hot tub, steam room and sauna. Start your vacation off right with a dip in the pool.
      Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


      Around the property

      One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. An afternoon of browsing the works at Vietnam Museum of Ethnology located 6.2 km away can familiarize you with the local art scene.


      Reasons to stay here

      Guests who stayed here rated the facilities above 95% of other accommodations in the city.
      This hotel scores higher than 96% of the city's accommodations for cleanliness.
      This accommodation is highly rated for its staff and service, beating 93% of competition within the city.

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      Amenities and facilities
      Excellent
      Facilities

      8.7

      Most talked about facilities

      Swimming Pool

      21 mentions

      Housekeeping

      14 mentions

      Breakfast

      13 mentions

      Food & Dining

      6 mentions

      Languages spoken

      • English
      • French
      • Japanese
      • Vietnamese

      Accessibility

      • Wheelchair accessible

      Internet access

      • Free Wi-Fi in all rooms!
      • Internet [LAN]
      • Internet services
      • Wi-Fi in public areas

      Things to do, ways to relax

      • Fitness center
      • Golf course [on-site]
      • Hot tub
      • Pool with view
      • Sauna
      • Steamroom
      • Swimming pool [indoor]
      • Swimming pool [outdoor]
      • Ticket services
      • Tours

      Cleanliness and safety

      • Anti-viral cleaning products
      • Body thermometer
      • Breakfast in room
      • Breakfast takeaway service
      • Cashless payment service
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Doctor/nurse on call
      • Face coverings on staff
      • First aid kit
      • Free face masks
      • Guest rooms seal after sanitization
      • Hand sanitizer
      • Hot water linen and laundry washing
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Professional-grade sanitizing services
      • Protective screens in common areas
      • Room sanitization opt-out available
      • Rooms sanitized between stays
      • Safe dining setup
      • Sanitized kitchen and tableware items
      • Shared stationery removed
      • Staff trained in safety protocol
      • Sterilizing equipment
      • Temperature check for guests and staff

      Dining, drinking, and snacking

      • Alternative meal arrangement
      • Bar
      • Restaurants
      • Room service

      Services and conveniences

      • Air conditioning in public area
      • Concierge
      • Contactless check-in/out
      • Currency exchange
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Food delivery
      • Heating in public area
      • Ironing service
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Postal service
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      • Terrace

      For the kids

      • Babysitting service
      • Family room

      Access

      • Check-in [24-hour]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Safety/security feature
      • Security [24-hour]

      Getting around

      • Airport transfer
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service

      Available in all rooms

      • Air conditioning
      • Alarm clock
      • Bathrobes
      • Bathroom phone
      • Carpeting
      • Closet
      • Coffee/tea maker
      • Complimentary tea
      • Desk
      • Extra long bed
      • Free bottled water
      • Free instant coffee
      • Free welcome drink
      • Hair dryer
      • High floor
      • In-room safe box
      • LAN Internet in room [free]
      • Linens
      • Mini bar
      • Mirror
      • Non-smoking
      • Satellite/cable channels
      • Shower
      • Slippers
      • Soundproofing
      • Telephone
      • Toiletries
      • Towels
      • Wi-Fi [free]
      Food and dining
      Breakfast options
      • Buffet
      Restaurants on site

      Gambetta Restaurant

      • Cuisine: American, Asian
      • Menu: Buffet, A-la-carte
      Location
      21 Tran Hung Dao, Hoang Kiem,, Hoan Kiem District, Hanoi, Vietnam, 10000
      Excellent
      Location

      8.3

      Airports

      • Gia Lam Airport (NULL)
        4.2 km 18 min drive
      • Noi Bai International Airport (HAN)
        22.8 km 42 min drive

      Public transportation

      • Hanoi Railway Station
        1.6 km

      Hospital or clinic

      • Benh Vien Da Khoa Ha Noi
        180 m

      Shopping

      • Night Market
        1.9 km

      Convenience store

      • Vinmart
        440 m 3 min drive

      Cash withdrawal

      • ATM
        380 m 6 min walk
      What's nearby

      Popular landmarks

      • Vietnamese Women's Museum
        580 m
      • Hoa Lo Prison
        1.2 km
      • St. Joseph's Cathedral
        1.2 km
      • Old Quarter
        1.7 km
      • Vietnam Military History Museum
        2.2 km
      • Temple of Literature & National University
        2.3 km
      • One Pillar Pagoda
        2.8 km
      • Ho Chi Minh Mausoleum
        2.9 km
      • Presidential Palace Historical Site
        3.1 km
      • Vietnam Museum of Ethnology
        6.3 km

      Nearby landmarks

      • Cay Cau
        20 m
      • Embassy of Peru
        170 m
      • Benh Vien Da Khoa Ha Noi
        180 m
      • Embassy of Algeria
        260 m
      • LeChat Studio
        260 m
      • Vietnam Intellectual Property Research Institute
        280 m
      • Phòng Khám Đa Khoa Dr. Binh Tele_Clinic
        330 m
      • The Huc Bridge
        330 m
      • Nguyen Frères
        360 m
      • August 19 Garden
        430 m
      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Property policies
      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-1 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 2-6 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 7 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • Standard Double Room - Day Use, Max 3 Hours is for day use only. The room is available to stay from 10.00 am to 7.00 pm. The maximum stay per booking is 3 hours only. Free access to swimming pool, gym, sauna, and steam-bath during the stay.
      • When booking more than 5 rooms, different policies and additional supplements may apply.
      Some helpful facts

      Check-in/Check-out

      • Check-in from14:00
      • Check-out until12:00

      Getting around

      • Airport transfer fee27000 VND
      • Distance from city center1.5 km
      • Travel time to airport (minutes)29

      Extras

      • Breakfast charge (unless included in room price)425000 VND

      The property

      • Number of bars/lounges1
      • Number of floors11
      • Number of restaurants1
      • Number of rooms 70
      • Room voltage220
      • Year property opened2017

      Reviews of The Lapis Hotel from real guests

      Provided by verified guests of Agoda
      8.8
      /
      10
      Cleanliness9.2
      Facilities8.7
      Location8.3
      Service9.2
      Value for money8.7
      High score for Hanoi
      Rating
      9+ Exceptional (271)
      8-9 Excellent (82)
      7-8 Very Good (64)
      6-7 Good (19)
      <6 Below Expectation (16)
      Time of the year
      Mar - May (93)
      Jun - Aug (147)
      Sep - Nov (140)
      Dec - Feb (72)
      All guests (971)
      All room types
      All languages

      Show reviews that mention 

      Showing 452 verified guest comments
      12345
      10.0
      Exceptional
      Magic from Hong Kong SAR, China
      Solo traveler
      Standard Double or Twin Room
      Stayed 2 nights in June 2018

      Thanks for upgrading my stay x love this Hotel & staffs. ”

      I love every details of this Lapis hotel in Hanoi . As that was My last stop in Vietnam trip before finishing off my holiday in where I didn’t expect too much in Hanoi initially. Very pleasant ending trip . Hardware : rooftop swimming pool , Mosaic of the Jacuzzi , even the small thing like the light switch / electric button / toilet / bath room & toiletries etc........( compared with other hotels i stayed in Vietnam such as SGN DAD ...) Software: All staffs are friendly , smiley & very willing to help , very well communicate skill, special thanks to Nguyen Hong Thai the manager & Mai, Hong the reception all staffs were taking extra care of my needs ...as to compensate my loss of 1st night stay in the Lapis hotel ( By no mean , I had bad experience in others hotel where I were moved in with unexpected situation ... Mmmm I totally felt so unlucky for my 1st time / 1st night in Hanoi - having said that I only liked the balcony in that room for that hotel to be fair x but nothing else I liked there ) sorry , have to be very honest about my feelings . Highlights : I would say the 2nd night in Lapis hotel wiped off the upsetting feelings... but I still would love to stay there longer than 1 night though 😆 seems like ordered full set meal but missing my (main) dessert at the end... I would have given full points (100) for my stay if I could have stayed the total 2 nights in the Lapis hotel as booked initially .”) Now is 95 points. Definitely will come back & stay in this hotel again , please keep it up ;)

      Reviewed June 22, 2018

      See room deals

      Dear Magic, We thank you for your sharing your comment regarding your recent stay at The Lapis Hotel. It is great to learn that the pool, jacuzzi, facilities and staff especially Thai, Hong and Mai from Front Desk delighted you. This is always nice to read. However, I regret to learn about relocation you to our sister’s hotel that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded June 27, 2018
      The Lapis Hotel
      9.2
      Exceptional
      Mike from United States
      Solo traveler
      Connecting Room
      Stayed 9 nights in October 2017

      Top boutique hotel in Hanoi ”

      This was my first stay in Hanoi, and my experience at The Lapis Hotel could not have been more accommodating. The hotel was brand new, very clean, modern and aesthetically pleasing. My room was very comfortable. The best part of my stay was the staff. They went out of their way to make my stay in Hanoi the absolute best it could have been. The level of customer service I received was unparalleled. No matter the question, or what my needs were, the friendly and professional staff at The Lapis went above and beyond, to make sure I was taken care of. Their level of customer service is the "gold standard" that other hotels should be measured by. I highly recommend The Lapis Hotel, and would definitely stay there again.

      Reviewed October 25, 2017

      See room deals

      Dear Mike, It is such a wonderful feeling to read your review. It is truly precious for us to know your experience so we can keep up with the good work and feel more motivated to bring further satisfaction to our guests. I am happy to know that you enjoyed the stay especially with our hotel cleanness, staff and services. I have shared your comment with my team members to encourage their work. Thank you very much for sharing your feedback with us and the traveler community. We would love to see you again in your next trip to Hanoi and wish you the best of all. Sincerely, Nguyen Phuong Chi (Ms.) General Manager

      Responded October 26, 2017
      The Lapis Hotel
      10.0
      Exceptional
      Neul-yi from South Korea
      Group
      Standard Double or Twin Room
      Stayed 1 night in August 2017

      The best service and good location!”

      I really enjoyed to stay in the lapis hotel. the service of this hotel impressed me. It was all rainy except the last day of my trip. Because of that I couldn't go to Ha long bay but on the final day. The flight was late at night so it wasn't a problem going there. However, once I went out for trip then of course I needed to take a shower.(don't want to be stinky passenger) Even i checked out early in the morning , they let me use the facilities like shower room and yakusi in the hotel. Ha long bay was the place I really wanted to visit and they made it possible! The location, swimmng pool and room are absolutely great! For surely no need to mention about the service. 👍🏻 I would choose this hotel if I have chance to visit Hanoi again. You won't regret to stay here :)

      Reviewed August 29, 2017

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      Dear Neul-yi, It is truly rewarding to receive such a wonderful feedback from you regarding your recent stay and to learn that your experience with us exceeds your expectations. Once again, thank you for your feedback and we look forward to welcome you again in the near future. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded August 30, 2017
      The Lapis Hotel
      9.2
      Exceptional
      Shimon from Israel
      Couple
      Superior City View
      Stayed 1 night in September 2018

      Great value for money!”

      Super clean, smells good and has a good vibe. The staff is very courteous and helped with whatever we needed. While the decor is pretty outdated, the hotel feels new. The room is big enough and comfortable. Please note that if you order a double bed - they just put the twin ones next to each other, which blocks access to all lightening switches and makes the reading lights unusable. Our room was at the back of the hotel and so the view was to another, very close, building. It did make for a quiet night though. The pool on the roof is cozy and fun and there’s a decent “gym” with weights, a bench and some treadmills. There’s a really nice jacuzzi as well and a dry and wet saunas. The location is really nice since it’s a bit further from the all-touristic old town and this feels more quiet and more a part of the genuine city, with wide boulevards and plenty of places to eat at. It’s also a 10 min walk away from Hoan Kiem lake.

      Reviewed September 18, 2018

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      Dear Shimon, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location, staff, decor, health club... are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded September 27, 2018
      The Lapis Hotel
      9.6
      Exceptional
      Jessica from United States
      Family with young children
      Standard Double or Twin Room
      Stayed 2 nights in February 2019

      Beautiful hotel”

      We loved this place. Feels opulent but reasonably priced. We arrived late at night and when we crawled into bed we were instantly relaxed because it was so comfortable. Location is about 20 min walk to Hoan Kiem Lake and the Old Quarter area. This area seemed more posh/boutique than the Old Quarter. It is close to the opera house and luxury shopping as well as many restaurants. If we make it back to Hanoi we will stay here.

      Reviewed March 08, 2019

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      Dear Jessica, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location is truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded March 13, 2019
      The Lapis Hotel
      9.2
      Exceptional
      Wee from Malaysia
      Group
      Executive Suite City View
      Stayed 2 nights in June 2017

      Beautiful and clean boutique hotel.”

      We (three adults) stayed in the Executive Suite City View with an extra bed in the sitting room. We enjoyed the stylishly furnished and clean rooms which were equipped with smart televisions and internet access. The bathroom toilet was unfortunately blocked after a flush on our first night, but this was rectified promptly in the morning. The infinity pool on the roof although small was an added bonus and the gym adequately equipped. We enjoyed the breakfast buffet especially the tasty and aromatic phở bò. The hotel was situated within walking distance or a short taxi ride to a range of good restaurants. Overall, we had a good time at the Lapis Hotel and would stay here again.

      Reviewed June 28, 2017

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      Dear Wee, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our furnitures, health club & restaurant are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Kim Thu (Ms.) Hotel Manager

      Responded June 30, 2017
      The Lapis Hotel
      10.0
      Exceptional
      cherry from Philippines
      Couple
      Standard Double or Twin Room
      Stayed 3 nights in November 2017

      Best hotel in Hanoi”

      My husband and I stayed in Lapis for 4 days and 3 nights. We super loved the hotel- from facilities, buffet breakfast to hotel staffs. Everything was amazing. The hotel was very well maintained. The buffet breakfast has a wide range of choices and it’s awesome. The staffs (guards, bellboys, food attendants, room attendants and receptionists) were hospitable and we were warmly welcomed. We will definitely be back and will greatly recommend Lapis hotel to our family and friends. We already miss our room and the buffet breakfast. :-)

      Reviewed November 05, 2017

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      Dear Cherry, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our facility, breakfast, staff are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded November 06, 2017
      The Lapis Hotel
      9.6
      Exceptional
      Van from United States
      Couple
      Superior City View
      Stayed 2 nights in May 2017

      It was a pleasant experience at Lapis. ”

      The only cons we had is the location is little far from Ho Hoan Kiem for people like to walk like us. The hotel itself is very nice. After a long day walking, we felt so good to come back to a place like Lapid. The staffs is extremely helpful and friendly. The room is nice, comfortable, and modern. We changed the hotel after 2 days staying since we wanted new experience. We tried The Ann hotel which is down the street abd 4 stars, and we must say we miss the Lapid already. Its worth the money to stay at Lapid. Will come back here again next time.

      Reviewed May 26, 2017

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      Dear Mr/Ms. Van, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our hotel staff, room, facilities... are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Kim Thu (Ms.) Hotel Manager

      Responded June 02, 2017
      The Lapis Hotel
      7.6
      Very good
      Binh from Vietnam
      Business traveler
      Standard Double or Twin Room
      Stayed 3 nights in September 2018

      Located in the hustling city of Hanoi”

      Lapis Hotel is a good place to stay. It takes about 45 minutes from airport to the hotel. There are some outstanding restaurants in front of the hotel. Just them out for the local cuisines and you will definitely love those meals. I found out the sticky rice shop right in the left side of the hotel. It’s good and cheap. Xoi Yen is well known in the Old Quarter just some steps to the left side. Check in and check out are fast and efficient. I love the lobby surrounding and ambience. You can walk from the hotel to Walking Street of Hoan Kiem Lake at the weekend. The hotel provides the sauna and pool FOC. The side rooftop pool is humble but nice to give it a try. Room conditions are very good and very comfortable bed. A quick note to the hotel that pls Check the Special Requirements for each booking. I requested a big bed/double bed but they gave me a twin.

      Reviewed September 23, 2018

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      Dear Binh, We thank you for your sharing your comment regarding your recent stay at The Lapis Hotel. It is great to learn that the hotel location and roomn delighted you. This is always nice to read. However, I regret to learn about wrong bedding arrangement that you had to encounter during your stay. Let me extend my sincerest apologize for any inconvenience you were subject to. We will definitely review with our staff to continue our improvement. My team and I hope to warmly welcome you back to the hotel for a more satisfactory stay. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded September 27, 2018
      The Lapis Hotel
      10.0
      Exceptional
      JunYuan from Singapore
      Couple
      Superior City View
      Stayed 1 night in September 2017

      BEST STAY HOTEL IN HANOI”

      We have a wonderful experience stay at the Lapis Hotel! Room are cosy. The facilities are fantastic and the staff are passionate and friendly. They have got a mini infinity pool, Jacuzzi, steam bathe and sauna located at the upper top level which we really enjoy it! Will definitely be the 1st choice when we back in Hanoi.

      Reviewed September 22, 2017

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      Dear JunYuan, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our room, staff, infinity pool, Jacuzzi, steam bathe and sauna are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded September 28, 2017
      The Lapis Hotel
      9.6
      Exceptional
      CHISAKO from Japan
      Couple
      Standard Double or Twin Room
      Stayed 1 night in March 2018

      Friendly stuff ”

      This hotel stuffs are very friendly and helpful. When I needed to call a Uber driver, they helped me until I got on the Uber. This place is quiet area, so we could sleep well night time, but we could walk to Ho Hoan Kiem. We really enjoyed staying this hotel. We would come back if we go to Hanoi again.

      Reviewed March 08, 2018

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      Dear CHISAKO, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our staff and location are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded March 09, 2018
      The Lapis Hotel
      9.6
      Exceptional
      Nancy from United States
      Solo traveler
      Superior City View
      Stayed 8 nights in April 2018

      Lovely oasis”

      This is a wonderful hotel. The rooms are very comfortable, and located just a few blocks from Hoan Kiem Lake. Great location. Even better--the staff, who are kind, friendly, knowledgeable and very helpful. It was a perfect landing spot for my arrival to a three-week trip in Vietnam. Rooftop pool is beautiful, and the breakfast is great. I would include it next time--a great way to start the day with a wide range of choices both Vietnamese and western.

      Reviewed April 29, 2018

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      Dear Nancy, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our room, location, staff, rooftop pool and breakfast are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded May 08, 2018
      The Lapis Hotel
      10.0
      Exceptional
      Céline
      Couple
      Deluxe City View
      Stayed 1 night in October 2019

      Great hotel!”

      After 1 week of non-stop traveling and trekking in Sapa, we needed to rest our mind and bodies in a nice hotel. And The Lapis did not disappoint us! When we arrived in the early morning, I felt very sick. The receptionist and the rest of the hotel staff kindly arranged us a room. The service in this hotel is excellent! About the room, the bed was comfy and the bathroom was nice and clean. Also, even though our room was facing the street, it was not noisy. We also loved the pool and the view it offered. We cannot say anything about the breakfast as we had to leave very early in the morning. All in all, we had a great stay there and we regret staying only 1 night. We definitely recommend this hotel!

      Reviewed October 25, 2019

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      Dear Céline, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at The Lapis Hotel! It is a pleasure to learn that the hospitality of The Lapis Hotel delighted you greatly. We appreciate also the nice word about our staff, room and service. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded October 31, 2019
      The Lapis Hotel
      10.0
      Exceptional
      Olivia from Australia
      Family with young children
      Connecting Room
      Stayed 4 nights in June 2019

      Amazing hotel with attentive staff ”

      Very quiet and extremely clean hotel in walking distance from the lake and old quarter. Luc (doorman) was very hardworking and friendly. My daughter left her treasured teddy bear there, which we only discovered when we’d checked out & headed to Hoi An. After contacting the Lapis, they immediately went and looked for the teddy and offered to courier it to us, free of charge! What wonderful customer service & a highly recommended hotel. We loved our stay at the Lapis

      Reviewed June 27, 2019

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      8.4
      Excellent
      Grace from Brunei Darussalam
      Couple
      Superior City View
      Stayed 1 night in March 2018

      Hotel in French Quarter”

      Stayed in superior city view room. Good. Shower a little cramped. Lapis beds have thick soft mattresses. Gym made up of 2 treadmills, 1 cycle machine, weights and a bench. Good location in French Quarter, easy walk to Hoan Kiem lake and Old Quarter. Felt safe exploring the streets. Etc at night.

      Reviewed March 04, 2018

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      Dear Grace, We are very proud to learn how you enjoyed your stay at our The Lapis Hotel! Also it is always very pleasing to hear about our great hotel services who tirelessly take any opportunities to ensure our guests having great experiences at our property. Thank you very much for having spent time to share yours comments with us and we are looking forwards to welcoming you back to Hanoi soon! Sincerely yours, Nguyen Phuong Chi (Ms) General Manager

      Responded March 09, 2018
      The Lapis Hotel
      9.2
      Exceptional
      Josephine
      Family with teens
      Executive Suite City View
      Stayed 4 nights in June 2019

      Quiet, Clean and Comfortable ”

      Quietest hotel I have ever stayed at, nothing was too much trouble, rooms very clean and spacious. Beautiful linen and comfortable bed. Breakfast good and pool good at the end of a hot day. We loved our stay and will stay again. Only 10mins walk to Hoan Kiem lake. Our children loved the stay.

      Reviewed June 27, 2019

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      8.8
      Excellent
      Charmarelle from Australia
      Couple
      Standard Double or Twin Room
      Stayed 1 night in September 2017

      Excellent”

      We stayed here for 5 nights in total. We were originally meant to stay only 4, however our Halong Bay Cruise was cancelled due to a storm, the staff were very accommodating and quickly found us a room at last minute. We didn't get breakfast so I can't comment on that. The staff were absolutely amazing. I remember Hai in particular, one of the male lobby staff, was very friendly and gave us some really lovely restaurant recommendations whilst waiting for our Uber one afternoon. The hotel itself was very luxurious, always very clean and smelt amazing (they have diffusers throughout the hotel). I make comment on the smell as we were staying at another hotel in Hanoi the week before and it absolutely stank. The pool is perfect with an absolutely amazing view. The deck area isn't very large, however this seems to be pretty standard across Hanoi. It was one of the best places that we stayed in Vietnam in terms of facilities and staff. If we are ever back in Hanoi, we will definitely stay here again.

      Reviewed October 03, 2017

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      Dear Charmarelle, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at The Lapis Hotel! It is a pleasure to learn that the hospitality of The Lapis Hotel delighted you greatly. We appreciate also the nice word about our staff especially Hai from Front Office, facility, cleanness and the Pool. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, Nguyen Phuong Chi (Ms) General Manager

      Responded October 03, 2017
      The Lapis Hotel
      9.6
      Exceptional
      Kate from South Africa
      Solo traveler
      Stayed 2 nights in March 2017

      Lovely ”

      I loved staying at The Lapis Hotel - the staff were fabulous, the facilities incredibly new and comfortable. The food was delicious and the location excellent. The only complaint I have is that the room smelt of smoke from the previous guest (I'm guessing) which really lowered the value of the hotel for me.

      Reviewed March 30, 2017

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      Dear Mr/Ms. Kate, We would like to thank you for choosing The Lapis Hotel during your stay in Hanoi. We are humbled to part of your memorable experience from the staff to the excellent location. We are very sorry to hear that there was a smell from previous guest before you stay. We already fixed immediately then. We are looking forward to having you here soon. Sincerely, THIZEAU Alexis (Mr.) General Manager

      Responded May 10, 2017
      The Lapis Hotel
      9.2
      Exceptional
      Mark from Sweden
      Couple
      Standard Double or Twin Room
      Stayed 4 nights in October 2017

      Excellent!”

      Our first stay at the Lapis hotel in Hanoi. Our experience is summed up by one Word; excellent. Really recommend this hotel, exceptional value for Money. Great boutique hotel.

      Reviewed October 18, 2017

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      Dear Mark, We are very proud to learn how you enjoyed your stay at our The Lapis Hotel! Also it is always very pleasing to hear about our great hotel services who tirelessly take any opportunities to ensure our guests having great experiences at our property. Thank you very much for having spent time to share yours comments with us and we are looking forwards to welcoming you back to Hanoi soon! Sincerely yours, Nguyen Phuong Chi (Ms) General Manager

      Responded October 26, 2017
      The Lapis Hotel
      10.0
      Exceptional
      Thinh from Vietnam
      Family with young children
      Standard Double or Twin Room
      Stayed 1 night in June 2020

      Best hotel near old quater”

      It's only 10 minute walk from Hoan Kiem lake and quiet. The hotel is clean, good facilities. The staff is friendly and helpful. My kids love the rooftop pool. Breakfast was good. I wanted to rent a bike but there was only 1 flat tire bike in front of the hotel.

      Reviewed June 29, 2020

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