Thanks for upgrading my stay x love this Hotel & staffs. ”

I love every details of this Lapis hotel in Hanoi . As that was My last stop in Vietnam trip before finishing off my holiday in where I didn’t expect too much in Hanoi initially. Very pleasant ending trip . Hardware : rooftop swimming pool , Mosaic of the Jacuzzi , even the small thing like the light switch / electric button / toilet / bath room & toiletries etc........( compared with other hotels i stayed in Vietnam such as SGN DAD ...) Software: All staffs are friendly , smiley & very willing to help , very well communicate skill, special thanks to Nguyen Hong Thai the manager & Mai, Hong the reception all staffs were taking extra care of my needs ...as to compensate my loss of 1st night stay in the Lapis hotel ( By no mean , I had bad experience in others hotel where I were moved in with unexpected situation ... Mmmm I totally felt so unlucky for my 1st time / 1st night in Hanoi - having said that I only liked the balcony in that room for that hotel to be fair x but nothing else I liked there ) sorry , have to be very honest about my feelings . Highlights : I would say the 2nd night in Lapis hotel wiped off the upsetting feelings... but I still would love to stay there longer than 1 night though 😆 seems like ordered full set meal but missing my (main) dessert at the end... I would have given full points (100) for my stay if I could have stayed the total 2 nights in the Lapis hotel as booked initially .”) Now is 95 points. Definitely will come back & stay in this hotel again , please keep it up ;)

Top boutique hotel in Hanoi ”

This was my first stay in Hanoi, and my experience at The Lapis Hotel could not have been more accommodating. The hotel was brand new, very clean, modern and aesthetically pleasing. My room was very comfortable. The best part of my stay was the staff. They went out of their way to make my stay in Hanoi the absolute best it could have been. The level of customer service I received was unparalleled. No matter the question, or what my needs were, the friendly and professional staff at The Lapis went above and beyond, to make sure I was taken care of. Their level of customer service is the "gold standard" that other hotels should be measured by. I highly recommend The Lapis Hotel, and would definitely stay there again.

The best service and good location!”

I really enjoyed to stay in the lapis hotel. the service of this hotel impressed me. It was all rainy except the last day of my trip. Because of that I couldn't go to Ha long bay but on the final day. The flight was late at night so it wasn't a problem going there. However, once I went out for trip then of course I needed to take a shower.(don't want to be stinky passenger) Even i checked out early in the morning , they let me use the facilities like shower room and yakusi in the hotel. Ha long bay was the place I really wanted to visit and they made it possible! The location, swimmng pool and room are absolutely great! For surely no need to mention about the service. 👍🏻 I would choose this hotel if I have chance to visit Hanoi again. You won't regret to stay here :)

Great value for money!”

Super clean, smells good and has a good vibe. The staff is very courteous and helped with whatever we needed. While the decor is pretty outdated, the hotel feels new. The room is big enough and comfortable. Please note that if you order a double bed - they just put the twin ones next to each other, which blocks access to all lightening switches and makes the reading lights unusable. Our room was at the back of the hotel and so the view was to another, very close, building. It did make for a quiet night though. The pool on the roof is cozy and fun and there’s a decent “gym” with weights, a bench and some treadmills. There’s a really nice jacuzzi as well and a dry and wet saunas. The location is really nice since it’s a bit further from the all-touristic old town and this feels more quiet and more a part of the genuine city, with wide boulevards and plenty of places to eat at. It’s also a 10 min walk away from Hoan Kiem lake.

Beautiful hotel”

We loved this place. Feels opulent but reasonably priced. We arrived late at night and when we crawled into bed we were instantly relaxed because it was so comfortable. Location is about 20 min walk to Hoan Kiem Lake and the Old Quarter area. This area seemed more posh/boutique than the Old Quarter. It is close to the opera house and luxury shopping as well as many restaurants. If we make it back to Hanoi we will stay here.

Beautiful and clean boutique hotel.”

We (three adults) stayed in the Executive Suite City View with an extra bed in the sitting room. We enjoyed the stylishly furnished and clean rooms which were equipped with smart televisions and internet access. The bathroom toilet was unfortunately blocked after a flush on our first night, but this was rectified promptly in the morning. The infinity pool on the roof although small was an added bonus and the gym adequately equipped. We enjoyed the breakfast buffet especially the tasty and aromatic phở bò. The hotel was situated within walking distance or a short taxi ride to a range of good restaurants. Overall, we had a good time at the Lapis Hotel and would stay here again.

Best hotel in Hanoi”

My husband and I stayed in Lapis for 4 days and 3 nights. We super loved the hotel- from facilities, buffet breakfast to hotel staffs. Everything was amazing. The hotel was very well maintained. The buffet breakfast has a wide range of choices and it’s awesome. The staffs (guards, bellboys, food attendants, room attendants and receptionists) were hospitable and we were warmly welcomed. We will definitely be back and will greatly recommend Lapis hotel to our family and friends. We already miss our room and the buffet breakfast. :-)

It was a pleasant experience at Lapis. ”

The only cons we had is the location is little far from Ho Hoan Kiem for people like to walk like us. The hotel itself is very nice. After a long day walking, we felt so good to come back to a place like Lapid. The staffs is extremely helpful and friendly. The room is nice, comfortable, and modern. We changed the hotel after 2 days staying since we wanted new experience. We tried The Ann hotel which is down the street abd 4 stars, and we must say we miss the Lapid already. Its worth the money to stay at Lapid. Will come back here again next time.

Located in the hustling city of Hanoi”

Lapis Hotel is a good place to stay. It takes about 45 minutes from airport to the hotel. There are some outstanding restaurants in front of the hotel. Just them out for the local cuisines and you will definitely love those meals. I found out the sticky rice shop right in the left side of the hotel. It’s good and cheap. Xoi Yen is well known in the Old Quarter just some steps to the left side. Check in and check out are fast and efficient. I love the lobby surrounding and ambience. You can walk from the hotel to Walking Street of Hoan Kiem Lake at the weekend. The hotel provides the sauna and pool FOC. The side rooftop pool is humble but nice to give it a try. Room conditions are very good and very comfortable bed. A quick note to the hotel that pls Check the Special Requirements for each booking. I requested a big bed/double bed but they gave me a twin.

BEST STAY HOTEL IN HANOI”

We have a wonderful experience stay at the Lapis Hotel! Room are cosy. The facilities are fantastic and the staff are passionate and friendly. They have got a mini infinity pool, Jacuzzi, steam bathe and sauna located at the upper top level which we really enjoy it! Will definitely be the 1st choice when we back in Hanoi.

Friendly stuff ”

This hotel stuffs are very friendly and helpful. When I needed to call a Uber driver, they helped me until I got on the Uber. This place is quiet area, so we could sleep well night time, but we could walk to Ho Hoan Kiem. We really enjoyed staying this hotel. We would come back if we go to Hanoi again.

Lovely oasis”

This is a wonderful hotel. The rooms are very comfortable, and located just a few blocks from Hoan Kiem Lake. Great location. Even better--the staff, who are kind, friendly, knowledgeable and very helpful. It was a perfect landing spot for my arrival to a three-week trip in Vietnam. Rooftop pool is beautiful, and the breakfast is great. I would include it next time--a great way to start the day with a wide range of choices both Vietnamese and western.

Great hotel!”

After 1 week of non-stop traveling and trekking in Sapa, we needed to rest our mind and bodies in a nice hotel. And The Lapis did not disappoint us! When we arrived in the early morning, I felt very sick. The receptionist and the rest of the hotel staff kindly arranged us a room. The service in this hotel is excellent! About the room, the bed was comfy and the bathroom was nice and clean. Also, even though our room was facing the street, it was not noisy. We also loved the pool and the view it offered. We cannot say anything about the breakfast as we had to leave very early in the morning. All in all, we had a great stay there and we regret staying only 1 night. We definitely recommend this hotel!

Amazing hotel with attentive staff ”

Very quiet and extremely clean hotel in walking distance from the lake and old quarter. Luc (doorman) was very hardworking and friendly. My daughter left her treasured teddy bear there, which we only discovered when we’d checked out & headed to Hoi An. After contacting the Lapis, they immediately went and looked for the teddy and offered to courier it to us, free of charge! What wonderful customer service & a highly recommended hotel. We loved our stay at the Lapis

Hotel in French Quarter”

Stayed in superior city view room. Good. Shower a little cramped. Lapis beds have thick soft mattresses. Gym made up of 2 treadmills, 1 cycle machine, weights and a bench. Good location in French Quarter, easy walk to Hoan Kiem lake and Old Quarter. Felt safe exploring the streets. Etc at night.

Quiet, Clean and Comfortable ”

Quietest hotel I have ever stayed at, nothing was too much trouble, rooms very clean and spacious. Beautiful linen and comfortable bed. Breakfast good and pool good at the end of a hot day. We loved our stay and will stay again. Only 10mins walk to Hoan Kiem lake. Our children loved the stay.

Excellent”

We stayed here for 5 nights in total. We were originally meant to stay only 4, however our Halong Bay Cruise was cancelled due to a storm, the staff were very accommodating and quickly found us a room at last minute. We didn't get breakfast so I can't comment on that. The staff were absolutely amazing. I remember Hai in particular, one of the male lobby staff, was very friendly and gave us some really lovely restaurant recommendations whilst waiting for our Uber one afternoon. The hotel itself was very luxurious, always very clean and smelt amazing (they have diffusers throughout the hotel). I make comment on the smell as we were staying at another hotel in Hanoi the week before and it absolutely stank. The pool is perfect with an absolutely amazing view. The deck area isn't very large, however this seems to be pretty standard across Hanoi. It was one of the best places that we stayed in Vietnam in terms of facilities and staff. If we are ever back in Hanoi, we will definitely stay here again.

Lovely ”

I loved staying at The Lapis Hotel - the staff were fabulous, the facilities incredibly new and comfortable. The food was delicious and the location excellent. The only complaint I have is that the room smelt of smoke from the previous guest (I'm guessing) which really lowered the value of the hotel for me.

Excellent!”

Our first stay at the Lapis hotel in Hanoi. Our experience is summed up by one Word; excellent. Really recommend this hotel, exceptional value for Money. Great boutique hotel.

Best hotel near old quater”

It's only 10 minute walk from Hoan Kiem lake and quiet. The hotel is clean, good facilities. The staff is friendly and helpful. My kids love the rooftop pool. Breakfast was good. I wanted to rent a bike but there was only 1 flat tire bike in front of the hotel.