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8.9
Excellent
1,512 reviews
1,512 reviews
"Clean and affordable."
"Wonderful friendly helpful staff modern clean rooms and bathrooms great breakfast buffet ."
"Good location, near downtown and quite place."
"Good service n location"
"Comfortable, well appointed and spacious rooms."
8.4
Excellent
Location rating score
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The Lapis Hotel
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hoan Kiem District part of Hanoi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Old Quarter. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.
Airport transfer
Car park
Shuttle service
Free Wi-Fi in all rooms!
Luggage storage
3 travelers have booked today.
Value for money | 8.7 |
Distance to city center | 1.5 km |
Location rating | 8.4 |
Nearest airport | Noi Bai International Airport (HAN) |
Distance to airport | 22.8 km |
What time is check-in and check-out at The Lapis Hotel?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Lapis Hotel?
The Lapis Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 600000 VND. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Lapis Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Lapis Hotel has a car park on site, as well as additional parking nearby if the first car park is full. If you're looking for an easy way to get around Hanoi with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at The Lapis Hotel?
Wake up to a great buffet breakfast at The Lapis Hotel. Adults can enjoy breakfast offered with an additional charge of 425000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at The Lapis Hotel?
The Lapis Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.
Can special events be hosted at The Lapis Hotel?
You may choose an indoor venue for your special gathering. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly.
Can business events be hosted at The Lapis Hotel?
On-site venues and convenient event services make The Lapis Hotel an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 100 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at The Lapis Hotel?
The Lapis Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby The Lapis Hotel?
Restaurants including Bao Khanh, Pho 10 and Cafe Dinh are popular in The Lapis Hotel’s neighborhood which is known as Hoan Kiem District.
What popular shopping places are close to The Lapis Hotel?
Located in the Hoan Kiem District area, The Lapis Hotel is close to great shopping choices like A Dong Art Gallery, L'Epicerie du Metropole and V-Artroom.
What are popular attractions near The Lapis Hotel?
Guests at The Lapis Hotel can easily visit Hoa Lo Prison, Vietnamese Women's Museum and St. Joseph's Cathedral located in the Hoan Kiem District area.
What popular natural sightseeing spots are close to The Lapis Hotel?
The Lapis Hotel is located in the Hoan Kiem District area, which is famous for natural sightseeing destinations such as Vietcombank Tower.
10
"Clean and affordable."
Samantha
|
March 28, 2023
9.6
"Wonderful friendly helpful staff modern clean rooms and bathrooms great breakfast buffet ."
John
|
October 14, 2022
9.2
"Good location, near downtown and quite place."
QUY
|
February 28, 2023
The Lapis Hotel
The Lapis Hotel is a distinct addition to Hanoi and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Go beyond the touristy and get deeper into the offerings of Hanoi with a stay at The Lapis Hotel, located merely 1.6 km from Old Quarter.
Take advantage of a wealth of unrivaled services and amenities at The Lapis Hotel. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Hanoi.
If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at The Lapis Hotel is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at The Lapis Hotel include special design features like a separate living room. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Lapis Hotel. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The Lapis Hotel offers an excellent variety of recreational facilities. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the hot tub, steam room and sauna. Start your vacation off right with a dip in the pool.
Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Around the property
One doesn't need to look far as the hotel enjoys close proximity to sightseeing options and local attractions. An afternoon of browsing the works at Vietnam Museum of Ethnology located 6.2 km away can familiarize you with the local art scene.
Reasons to stay here
Guests who stayed here rated the facilities above 95% of other accommodations in the city.
This hotel scores higher than 96% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 94% of competition within the city.
8.7
Swimming Pool
21 mentions
Housekeeping
14 mentions
Breakfast
13 mentions
Food & Dining
6 mentions
8.4
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Great hotel!”
After 1 week of non-stop traveling and trekking in Sapa, we needed to rest our mind and bodies in a nice hotel. And The Lapis did not disappoint us! When we arrived in the early morning, I felt very sick. The receptionist and the rest of the hotel staff kindly arranged us a room. The service in this hotel is excellent! About the room, the bed was comfy and the bathroom was nice and clean. Also, even though our room was facing the street, it was not noisy. We also loved the pool and the view it offered. We cannot say anything about the breakfast as we had to leave very early in the morning. All in all, we had a great stay there and we regret staying only 1 night. We definitely recommend this hotel!
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Dear Céline, We thank you so much for sharing your experience with other fellow travelers here regarding your recent stay at The Lapis Hotel! It is a pleasure to learn that the hospitality of The Lapis Hotel delighted you greatly. We appreciate also the nice word about our staff, room and service. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Thank you for your recommendation and we eagerly look forward to your next return visit. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Amazing hotel with attentive staff ”
Very quiet and extremely clean hotel in walking distance from the lake and old quarter. Luc (doorman) was very hardworking and friendly. My daughter left her treasured teddy bear there, which we only discovered when we’d checked out & headed to Hoi An. After contacting the Lapis, they immediately went and looked for the teddy and offered to courier it to us, free of charge! What wonderful customer service & a highly recommended hotel. We loved our stay at the Lapis
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Great stay to land in Hanoi. Close to the old quarter. Great hotel, ambiance and service. ”
We loved the hotel. Wonderful ambiance and friendly and service oriented staff. Duy Khanh and his team helped out greatly. Breakfast was very good. Rooms nice and comfortable.
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Best hotel near old quater”
It's only 10 minute walk from Hoan Kiem lake and quiet. The hotel is clean, good facilities. The staff is friendly and helpful. My kids love the rooftop pool. Breakfast was good. I wanted to rent a bike but there was only 1 flat tire bike in front of the hotel.
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Love the staff, decent pool”
The staff were incredibly helpful and genuine, thank you for making it a pleasant stay. I arrived at 10pm and they told me where to eat late and what to order. They told me where to buy gifts and made sure I have small change for taxi! Thank you reception staff Tam (if I remember the name correctly) Room was clean, bed was comfortable. The pool, gym, jacuzzi, steam room are decent for a 4 star. Walking distance to Bun Cha Huong Lien (the famous Obama restaurant), incredible seafood spring rolls! A few minor improvements: Elevator buttons are hard to press. Hotel name sign is not lighted at night, two taxi drivers drove pass the hotel. Hotel name wasn't in the Grab app, I had to manually enter the street address. Incredible stay!
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Little bit of luxury at the end of the holiday!”
Had a lovely 2 days here, the staff especially Van were wonderful, exceptionally friendly and helpful. The rooms perfectly clean and the beds very comfortable. Roof top pool also brilliant and a great way to cool off at the end of a hot day. The only thing I would say is there aren't many sun beds (6 to be exact) and lounging by the pool space is very limited. The cheapest rooms have windows into an internal light well - very dark, so if you are like me an like natural daylight then go for the slightly more expensive rooms (you won't be disappointed and they are still great value) otherwise this was overall the best place we stayed the whole trip.
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Great location better than the old quarter ”
We had a lovely stay staff very professional and friendly couldn’t do enough to help us room was small and comfortable great restaurant across the street and only a 5 minute walk to the old quarter l would definitely recommend this hotel Theresa Quinn
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Dear Giroud, We are very proud to learn how you enjoyed your stay at our The Lapis Hotel! Also it is always very pleasing to hear about our great hotel services who tirelessly take any opportunities to ensure our guests having great experiences at our property. Thank you very much for having spent time to share yours comments with us and we are looking forwards to welcoming you back to Hanoi soon! Sincerely yours, Nguyen Phuong Chi (Ms) General Manager
Pleasantries in the small details”
Had a very nice stay at this hotel. Location was good, not the best spot but within walking distance to most point of interests in the old Ha Noi. Facilities were welcoming, staffs all friendly and tried to go out of their way to accommodate you. Great for short and medium stay with no fuss.
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Small luxury and good comfort”
Hotel is not big but luxuriously decorated with a small pool, gym, sauna, steam bath and hot bath pool - small luxuries that made our stay in this hustle and bustle city more relaxing. It’s at least a 15 minutes walk to the lake and another 8 minutes walk to the edge of The Old Quarter. If you’re not into walking, Grab service takes you to the lake or Old Quarter area at a minimum fare of VND25k. The front desk staff offered warm and friendly service and were pretty attentive. Hotel is still new and clean. Overall, we were happy with our stay.
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New hotel with everything new.”
Great service and clean room. Great Experience. The staffs are considerate and they treated my baby nice. Have a good memory there.
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Dear Tzu-ling, It is such a wonderful feeling to read your review. It is truly precious for us to know your experience so we can keep up with the good work and feel more motivated to bring further satisfaction to our guests. I am happy to know that you enjoyed the stay especially with our services, room cleanness and staff. I have shared your comment with my team members to encourage their work. Thank you very much for sharing your feedback with us and the traveler community. We would love to see you again in your next trip to Hanoi and wish you the best of all. Sincerely, Nguyen Phuong Chi (Ms.) General Manager
Good value ”
Stayed here on the way back from a trip to halong bay for one night. It was perfect and great value. We spent the time before our flight out of Hanoi hanging by the pool which was a welcome escape from the Hanoi heat.
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Dear Luke, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager
The hotel was brilliant. The staff were so friendly and couldn’t do enough for you. Great location. ”
The rooftop pool was amazing. The location was great with a lot of nice restaurants around. The staff spoke great English.
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Beautiful hotel”
We loved this place. Feels opulent but reasonably priced. We arrived late at night and when we crawled into bed we were instantly relaxed because it was so comfortable. Location is about 20 min walk to Hoan Kiem Lake and the Old Quarter area. This area seemed more posh/boutique than the Old Quarter. It is close to the opera house and luxury shopping as well as many restaurants. If we make it back to Hanoi we will stay here.
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Dear Jessica, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location is truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Beautiful hotel in diplomatic quarter.”
Really lovely hotel. Great staff. They couldn't do enough for us. Really appreciated their help. Good cocktails in the bar. Not too touristy area so was a bit quieter than old quarter.
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Dear Darragh, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback is truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Sincerely, Nguyen Phuong Chi (Ms) General Manager
Worth staying!”
Feeling a bit expensive at the first sight, turned out enjoy so much with the nice environment, staff, and especially the facilities. Get relaxation every night after a whole bunch of walking!
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Good service Good conditions ”
I’d reservation as a celebration for my partner. We are totally satisfied all of service and hotel’s condition
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Exceptional”
Good location, clean and nice room. Hotel staff really helpful and nice. I wish to thank counter staff Mr Khanh, Miss Ghwee and Miss Tu for being so helpful and attended to our request such as looking for a looking tour agency.
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Amazing service”
Nice room and good pool. Appreciate the kindness of the staff, made my stay very pleasant.
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Great city hotel”
A very nice hotel with very friendly staff. Would use again in a heartbeat!
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Dear James, Thank you so much for letting us know about your comment after your recent stay at The Lapis Hotel. We are all very delighted to read your positive feedback regarding our high level of services. We look forward to another opportunity to host you at our The Lapis Hotel, and once again, thank you for your comments! Sincerely, Nguyen Phuong Chi (Ms) General Manager
Lovely hotel, service is excellent”
Nice size room, well appointed. Breakfast was wonderful. Many options.
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