The Leela Kovalam
The Leela Kovalam
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9.6
Exceptional

"Thai food ok other food was good and nicest location"

BIPIN

|

February 13, 2017

Club Room - Guestroom The Leela Kovalam
Club Room - Guestroom
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Lobby The Leela Kovalam
Lobby
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Lobby The Leela Kovalam
Lobby
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Interior view The Leela Kovalam
Interior view
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See map The Leela Kovalam
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Exceptional
Location
9.1
See all 60 photos The Leela Kovalam
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What guests are saying:
Good place for a repeat visit!
Rana from United States
Group
Card entry system was down so we couldn't be issued with room entry card for almost 7 hours. Staff handled this situation very swiftly and managed to keep all guests happy.
Jitesh from India
Family with young children
Fantastic stay, amazing views, felt thoroughly spoilt and staff were brilliant
Oli from United Kingdom
Couple
We will ome stay here again. 7 nights was not enough. Great pool. Poolbar service to get a coffee or simple poolside food took a long time. Rooms big and beautiful view of the bay. Great bathrooms.
Jenny from Sweden
Family with young children
Really nice staff and good value.
Kilian from Germany
Couple
we really enjoyed our stay at this beautiful property ,great hospitality, and good food.
Rajat from India
Couple
Traditional welcome, excellent staff, very clean hotel , sea view rooms
Sajis from Finland
Solo traveler
It is very nice hotel, in a beautiful location, with very good personnel, very good food. The hotel is clean with wonderful swimming pools and nice bars. But overpriced.
Natalia from Belarus
Solo traveler
Very scenic resort, the beach-view rooms give you direct view of the sea.
Viji from India
Family with teens
Excellent
From 167 reviewsSee what guests said
8.4
/
10
Excellent facilities
8.5
Recommended by 88% of guests
Value for money7.7
Distance to city center15 KM
Location rating9.1
Nearest airportTrivandrum Airport (TRV)
Distance to airport11.1 km
  • 430 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Private beach

Room choices
8.1
Excellent
Room comfort & quality
This property is in high demand!Last booked 14 hours ago
Beach View Room
Beach View Room
...
  • Room size: 46 m²/495 ft²
  • Beach view
  • 1 king bed
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Club Room
Club Room
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 2 single beds or 1 double b...
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Garden View
Garden View
...
  • Room size: 44 m²/474 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Club Suite
Club Suite
...
  • Room size: 78 m²/840 ft²
  • Ocean view
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Garden View Pavilion Room
Garden View Pavilion Room
...
  • Room size: 44 m²/474 ft²
  • Garden view
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Double Or Twin Superior
Double Or Twin Superior
...
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    Double Superior
    Double Superior
    ...
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      Beach View Superior
      Beach View Superior
      ...
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        Double Or Twin Beach-view-superior
        Double Or Twin Beach-view-superior
        ...
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          Superior Room - Sea View
          Superior Room - Sea View
          ...
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            More about The Leela Kovalam

            More about The Leela Kovalam

            An overview

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What they offer

            9.3
            Exceptional

            "Great and the whole family enjoyed it :-)"

            Andreas

            |

            January 31, 2016

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            Property's guest policies

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            Some helpful facts

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            Announcements

            The property will collect a gala dinner fee for every adult and every child for Christmas Eve and/or New Year's Eve.
            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Real reviews from real guests

            Agoda Reviews (167)Booking.com Reviews (604)
            8.4
            /
            10
            Cleanliness8.5
            Facilities8.5
            Location9.1
            Room comfort and quality8.1
            Service8.3
            Value for money7.7
            Provided by verified guests of Agoda
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            All guests (167)
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            Showing 134 verified guest comments
            12345
            9.2
            Exceptional
            SUNDEEP from India
            Couple
            Garden View
            Stayed 2 nights in April 2018
            Couple with a 2 year child”
            Beautiful property with excellent location. The setup and view from the resort is worth the trip. The weather was not suitable during the time of our travel. Food was average and not 5 star standard.
            Reviewed October 15, 2018
            9.6
            Exceptional
            ALISON from United Kingdom
            Business traveler
            Garden View
            Stayed 2 nights in November 2018
            Exceptional”
            Amazing hotel. Unfortunately would not recommend the Garden View rooms as they are in need of a good refurb and deep clean. Big difference in the level of rooms you choose. Plus point for the Garden View is that it is almost on the private beach. Thoroughly enjoyed my stay though
            Reviewed November 11, 2018
            10.0
            Exceptional
            Albrecht from Germany
            Couple
            Garden View
            Stayed 8 nights in August 2018
            Superb: Hope to come again”
            Top staff, top location, top value. Very helpful and observant staff. Service leaves no whishes open. The pool is located in the restaurant area, can be seen as a disadvantage for women in "western" bathing clothes.
            Reviewed September 04, 2018
            9.6
            Exceptional
            Bony from New Zealand
            Couple
            Garden View
            Stayed 1 night in January 2017
            Fantastic Overnight Stay ”
            First of all, I have to commend Mr Sanjeev on his professionalism and fantastic customer service. We were given an upgrade to a Beach View Room and surprised with a cake for our wedding. The security staff were very helpful in regards to arranging time and location for our photographers to shoot our wedding photos. The staff were very friendly and courteous and the rooms were large, spacious and fashioned in a traditional Kerala style architecture. Room service was very efficient and food was quite exquisite. The rainfall shower head was not working and neither was the bathroom fan. There is a nice bar on the side of the hotel that overlooked the ocean and drinks are reasonably priced. We did not use the gym but it looked well equipped. Early checkout at 6.30am and Airport drop off was charged. We were given packed breakfasts which was a really nice gesture. It was a most pleasurable stay and we will definitely be coming back.
            Reviewed January 28, 2017
            9.3
            Exceptional
            Eiji from Japan
            Couple
            Stayed 1 night in January 2012
            Hearty service and good facility”
            Quality of staff, Private beach, Good location
            very pleasant stay in a beautiful hotel. the level of staff is excellent. buffet dinner costs about with a variety of foods. the private beach is nice. the view from the hotel of the beach is spectacular. but only a few room have a bath tub so you need to request at the booking. we cannot find any negative point about the hotel. we want to come again.
            Reviewed January 25, 2012
            8.4
            Excellent
            John from United Kingdom
            Group
            Garden View
            Stayed 5 nights in April 2018
            Excellent location and good facilities ”
            Full range of facilities in large resort hotel outside Kovalam, garden rooms are fine (average for a 5* property) with easy transport around hotel grounds by buggy. Excellent food, nice pool and outstanding spa, although service in restaurant could be patcht
            Reviewed April 29, 2018
            8.0
            Excellent
            Cheryl from Canada
            Solo traveler
            Garden View
            Stayed 2 nights in February 2018
            Gorgeous location, Stunningly beautiful common areas , underwhelming rooms, typically great staff ”
            The lobby, restaurant and main pool were stunningly beautiful. The rooms, while clean and comfortable, were underwhelming in comparison. The location on the ocean was gorgeous and the private beach clean. This was our most expensive five star hotel in India. For over $280 a night we were placed in a room at the furthest end of the resort with no view - not even the garden. As is typical in India, the staff were great.
            Reviewed February 23, 2018
            9.2
            Exceptional
            Elizabeth from United Kingdom
            Group
            Garden View
            Stayed 3 nights in January 2018
            Lovely stay ”
            We had a garden room - I’ve seen lots of reviews complaining about them but I thought it was lovely. We just walked up to the building instead of getting a buggy - only takes 5 mins. Breakfast was excellent - so much choice. We had idli and sambar, appams or masala dosa and they were all good. It’s annoying you can’t get a glass of water without having to pay though. The bar was ok (serves alcohol - rare for Kerala!) but we found the Ibiza-bar-style music annoyingly loud. The happy hour isn’t offered unless you ask for it, so do that! Beds comfy, shower good, the private beach section is a little odd (next to public beach, and it feels a bit odd/uncomfortable when locals are shoo-ed away). These are just observations not complaints - it was all generally amazing and a real treat.
            Reviewed January 12, 2018
            8.0
            Excellent
            matthias from Singapore
            Couple
            Garden View
            Stayed 1 night in November 2017
            Great Place but...”
            The Leela is a fantastic place to stay at. It has everything that you would want in a resort, lush open spaces, great views and scenery and excellent staff to attend to all your needs. The rooms were large and clean and had all the amenities that you could require. The only thing that could really be improved is the speed of the service. Food and drink took a really time to come and the food also came quite cold. There is nothing worse than tucking into a cold bowl of mushroom soup. Great place nonetheless and always looking forward to coming back.
            Reviewed November 30, 2017
            9.2
            Exceptional
            venu from United States
            Group
            Garden View
            Stayed 3 nights in August 2017
            A worthwhile trip to God's Country ”
            Spent three nights at The Leea on Kovalam beach in Kerala , India . The hotel is located on the water with a fantastic view . The food and service is excellent . The staff goes to great lengths to meet all your needs . In spite of the location , transportation to the City and other points is easily available . I recommend the Ocean View rooms . The Garden View rooms are a hike from the main hotel where all the facilities are . This is a fantastic place to vacation or get together with family and friends .
            Reviewed August 18, 2017
            8.4
            Excellent
            Ana from Argentina
            Solo traveler
            Garden View
            Stayed 7 nights in March 2017
            very nice hotel.”
            the hotel is very big and with facilities with baggies, in general the service is good but slowly, the food is excellent. we have a problem with a segurity of the club (Apollo) because he tell as shut up , really very bad education but in genaral the service is friendly.
            Reviewed April 03, 2017
            10.0
            Exceptional
            Maninder from India
            Couple
            Beach View Room
            Stayed 4 nights in February 2017
            Amazing ”
            The finest property in the area ,would definitely want to go again and again,they went out of their way to provide us a room immediately on arrival say with 30-4 mnts at about 10:00 am though they were not obliged too but they did and I cannot thank them enough for this. but the only problem is not with them alone but entire state regarding the liquor hours . The are loosing out heavily on tourists. Otherwise a great place . Went there after 33 years and refreshed the memories. Thanks one and all for a splendid time and hope to make it sooner than before .
            Reviewed February 15, 2017
            5.2
            Pratik from India
            Family with teens
            Club Room
            Stayed 3 nights in November 2016
            Poor Service Overall - Average Hotel ”
            Property is located in Good Location. Although the Private Beach and Seafood Restaurant is a mess. Stayed at the Club so was expecting better service standards but was surprised with the ordinary/rude behavior of the staff. Had asked for a quite rooms that only happened after a lot of back n forth with the staff. Room were changed but didn't have a working Minibar, Telephone and had Dusty Blinds and Shades. Food including service at the Club Cafe was great (only good part during my stay). Staff at the Terrace Restaurant were Rude. Club rooms come with luxury airport transfer but I only got an Innova sighting reasons of unavailability despite specifying my requirements way in advance. For the kind of service receievd, don't think this place is worth the money.
            Reviewed December 04, 2016
            9.2
            Exceptional
            Vipin from United Kingdom
            Couple
            Stayed 5 nights in November 2016
            Property needs renovation., however the staff make up for this.”
            It would have been good to have information about the cultural show that takes place every night. We only found out towards the end of our stay. A member of staff should be allocated on arrival to convey information about location, facilities available and other relevant details.
            Reviewed November 12, 2016
            8.7
            Excellent
            Koshy from United Kingdom
            Family with young children
            Stayed 1 night in August 2014
            Great hotel but some minor maintenance needed”
            Location, Comfort, Facilities
            Great hotel We booked 5 bedrooms with sea views. Excellent location, fantastic swimming pool, good food, friendly staff. Only a few negatives which should not stop anyone booking. Some problems with rain coming into one of the rooms (2314) but the hotel refunded the cost of that room. Wifi chargeable even in lobby area which is not ideal. Some of the bulbs in the rooms were fused.
            Reviewed August 23, 2014
            6.0
            Mark from Australia
            Couple
            Stayed 1 night in February 2014
            A great hotel, pity the staff are so useless.”
            Great infinity pool, good breakfast.
            This is a fantastic hotel. The infinity pool overlooking the ocean is magnificent. The buffet breakfast is great. Gym facilities are excellent. Keep in mind that there are 3 sections to this hotel - the cheapest rooms are far away from the main pool and reception and they are old... definitely not as nice as the rest of the hotel by a long way. The staff at this hotel were useless. Check in took about 45 minutes at which point they suggested we go have lunch because our room wasn't ready... it was an hour after the official check in time. Ordering taxis, food or asking any questions from staff was met with blank stares. Unbelievable that a hotel of this standard has below-par staff. Definitely put a bit of a damper on our stay but the magnificent pool made up for it.
            Reviewed February 05, 2014
            8.7
            Excellent
            Sathya from India
            Couple
            Stayed 3 nights in August 2013
            A nice but expensive hotel to stay”
            Sea View, Private Beach, Pool
            We stayed at Leela Kovalam for 3 days before going to Maldives for our honey moon. We booked the Beach View Superior room. The room was very clean and well serviced. The balcony with the sea view is one of a kind. Along with the private beach, the tides restaurant, swimming pool, billiards room and spa were where we spent our time and the money we paid was well worth it. The restaurants are priced on the higher side and in my view the prices could have been better. The bathroom has a traditional Kerala decor and personally it doesn't appeal to me. The beach is however a let down and is on the dirtier side. Also there are limited opportunities for activities outside of touring.
            Reviewed August 29, 2013
            8.0
            Excellent
            Tomer from Israel
            Couple
            Stayed 2 nights in August 2013
            Amazing hotel food!”
            Breakfast, Lunch and dinner
            This hotel's buffet, all three meals, were absolutely amazing. I am a Westerner who lives in Singapore and travels on business and pleasure very often all over the world, and this may have been the best experience I have ever had. When checking in, we had a very strange experience. Since this is India, my wife and I, and a couple whom we were travelling with did not book ahead so we can remain flexible. We came into this hotel to see how it is and then didn't even plan to book via Agoda. At the front counter, they told us there are no rooms available, and turned us away. We felt something was fishy (and could not find any other decent hotels in the area), so we booked via Agoda on our cell phone. Agoda said there were 7 available rooms. When coming back, we were again treated like second-class citizens and they didn't believe us we had a reservation. I admit we weren't exactly wearing suits and ties, but this was a very strange experience indeed. Especially given that we are your average expat yuppies in our early thirties, flying business class to India! I guess flip flops and tank tops at the beach is not common in Kerala?? We didn't experience anything similar in Goa a while back. Anyway, the staff at the front desk was a bit rude to us during the stay, and there was so many hardcore Muslims (women dressed like ninjas) during our stay, that it at points made it feel like we are in Saudi and not a beach resort....
            Reviewed August 11, 2013
            8.3
            Excellent
            Jaithoon from Australia
            Family with teens
            Stayed 3 nights in February 2013
            lovely hotel, with great infinity pool”
            nice layout and view
            having stayed at 12 hotels during my 20 days in india, found the service a bit disapointing although location, embience and layout was great.. sometimes i wonder whether the fact we were indians had something to do it with. the check-in staff were great. room service was great but generally did not feel warmth in many other areas. even on the beach, my son was asked to move out of the private area.. very important to recognise your guests then assume they are all local..beautiful hotel though!
            Reviewed February 28, 2013
            8.7
            Excellent
            Jaithoon from Australia
            Group
            Stayed 3 nights in February 2013
            great location and beach and embience”
            beahc and pool and location
            having stayed at 12 hotels during my 20 days in India, found the service a bit disapointing although location, embience and layout was great.. Sometimes I wonder whether the fact we were Indians had something to do it with. The check-in staff were great. Room service was great but generally did not feel warmth in many other areas. Even on the beach, my son was asked to move out of the private area.. very important to recognise your guests then assume they are all local..beautiful hotel though!
            Reviewed February 28, 2013
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            The Leela Kovalam
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            • Exceptional location
            • Kovalam Bus Station is within 0.43 km