The Leverage Business Hotel (Bandar Baru Mergong) in Alor Setar - Room Deals, Photos & Reviews
The Leverage Business Hotel (Bandar Baru Mergong)
The Leverage Business Hotel (Bandar Baru Mergong)
See all 32 photos
Superior Twin - Bed The Leverage Business Hotel (Bandar Baru Mergong)
Superior Twin - Bed
See all 32 photos
Lobby The Leverage Business Hotel (Bandar Baru Mergong)
Lobby
See all 32 photos
Lobby The Leverage Business Hotel (Bandar Baru Mergong)
Lobby
See all 32 photos
Coffee shop The Leverage Business Hotel (Bandar Baru Mergong)
Coffee shop
See all 32 photos
See map The Leverage Business Hotel (Bandar Baru Mergong)
See map
Very good
Location
7.9
See all 32 photos The Leverage Business Hotel (Bandar Baru Mergong)
See all 32 photos
Removed from saved list

The Leverage Business Hotel (Bandar Baru Mergong)

Very good location
Have a question for The Leverage Business Hotel (Bandar Baru Mergong)?
Very good
From 2992 reviewsSee what guests said
7.5
Recommended by 92% of guests
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Laundry service

  • Safety deposit boxes

Room choices
Don't miss out!10 travelers are looking at this property right now | 6 travelers have booked today.
Superior Twin
Superior Twin
...
  • 23 m²/248 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
Suite
Suite
...
  • Street view
  • 41.8 m²/450 ft²
  • 1 king bed
Enter dates to see prices
Executive King
Executive King
...
  • 23.22 m²/250 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Superior King
Superior King
...
  • Street view
  • 20.9 m²/225 ft²
  • 1 king bed
Enter dates to see prices
Standard Single
Standard Single
...
  • 12.54 m²/135 ft²
  • Shower
  • 1 single bed
Enter dates to see prices
Standard Queen
Standard Queen
...
  • 13.93 m²/150 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Double or Twin
Double or Twin
...
    Enter dates to see prices
    Double Standard
    Double Standard
    ...
      Enter dates to see prices
      Double Superior
      Double Superior
      ...
        Enter dates to see prices
        Basic Suite
        Basic Suite
        ...
          Enter dates to see prices
          Have a question for The Leverage Business Hotel (Bandar Baru Mergong)?
          Up to 30% off with Agoda Insider Deals!

          Prices drop the moment you sign in!

          Sign in now
          More about The Leverage Business Hotel (Bandar Baru Mergong)

          More about The Leverage Business Hotel (Bandar Baru Mergong)

          "Absolutely value for money, rooms are spacious and comfortab..."

          Reviewed February 5, 2016

          Lee from Malaysia

          |

          Business traveler

          An overview

          Show more

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What they offer

          "Beds are comfortable"

          Ariffah E. from Malaysia

          |

          Family with young children
          Show less

          Property's guest policies

          Show more

          Some helpful facts

          Show more

          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Real reviews from real guests

          Agoda Reviews (2992)Booking.com Reviews (316)
          7.5
          Read reviews from:
          Cleanliness7.5
          Facilities7.2
          Location7.9
          Room comfort and quality7.4
          Service7.5
          Value for money8.1
          Provided by verified guests of Agoda
          Filter guest comments by:
          Language
          English
          Bahasa Malaysia
          简体中文
          Bahasa Indonesia
          more
          Room type
          Executive King
          Standard Queen
          Standard Single
          Suite
          more
          Sort guest comments by:
          Search reviews
          Now you can search for any keyword within the reviews
          Showing 2161 verified guest comments
          12345
          6.4
          Good
          HASRUL from Malaysia
          Business traveler
          Standard Queen
          Stayed 1 night in August 2018
          small room ”
          room really small.
          Reviewed August 17, 2018
          7.6
          Very good
          Meor from Malaysia
          Business traveler
          Superior Twin
          Stayed 1 night in August 2018
          Convinient”
          Eating at nearby hawkers, Maybank at the corner, 7Eleven is next door, Tesco is walking distance.
          Reviewed August 16, 2018
          6.0
          MOHD from Malaysia
          Business traveler
          Standard Queen
          Stayed 1 night in July 2018
          ROOM TO SMALL AND DIFFICULT FOR PRAY IN QUEEN ROOM”
          CAN'T CHANGE MY ROOM EVEN THOUGH I SUGGEST TO PAY ADDITIONAL COST BECAUSE THE STAFF SAID BOOKING THROUGH ONLINE CAN'T CHANGE THE ROOM. WHY THIS CAN HAPPEN? I THINK WHEN WE USE ONLINE BOOKING, WE WILL TREAT BETTER THAN OTHERS. HOPE AGODA WILL IMPROVE THE SERVICE FOR AGODA MEMBERS IN THIS MATTER.
          Reviewed August 14, 2018
          8.4
          Excellent
          Srimoyi from Malaysia
          Family with young children
          Superior King
          Stayed 1 night in July 2018
          strategic location”
          clean and new. value for money.
          Reviewed August 14, 2018
          5.2
          NEW from Malaysia
          Solo traveler
          Suite
          Stayed 1 night in January 2018
          Above average”
          So far okay
          Reviewed August 12, 2018
          8.0
          Excellent
          Mohd from Malaysia
          Business traveler
          Standard Queen
          Stayed 1 night in July 2018
          Nice budget hotel”
          Strategic location
          Reviewed August 12, 2018
          7.6
          Very good
          NORHAYATI from Malaysia
          Family with young children
          Superior King
          Stayed 1 night in June 2018
          Great Location”
          Easy access to food stall in the morning (main roadside facing Tesco) and night (just below the hotel). Comfortable bed (king size).
          Reviewed August 10, 2018
          9.6
          Exceptional
          mohd from Malaysia
          Solo traveler
          Suite
          Stayed 1 night in August 2018
          Airconde and desk”
          Suite room so amazing! Will choose if have a trip again!.
          Reviewed August 07, 2018
          6.0
          Muhammad from Malaysia
          Couple
          Superior King
          Stayed 2 nights in March 2018
          Small room”
          Small is small with limited in-room facility. No wardrobe
          Reviewed August 07, 2018
          6.0
          In from Malaysia
          Business traveler
          Standard Queen
          Stayed 4 nights in August 2018
          Basic. Small room.”
          Very small room with the basic necessities. However, due to the thin walls, could hear the other occupants clearly even though they were not speaking at the top of their voices and the television volume was average. Good rain shower though
          Reviewed August 06, 2018
          7.6
          Very good
          CHAN from Malaysia
          Solo traveler
          Superior King
          Stayed 2 nights in August 2018
          Value for money ”
          Staff were helpful and the bed is very. comfortable.
          Reviewed August 05, 2018
          8.8
          Excellent
          Chun from Malaysia
          Business traveler
          Suite
          Stayed 1 night in July 2018
          5-star value (suite room) with budget price”
          Suite room equipped with 2 powerful air-cond and amenities like drinking water (4 bottles), water boiler, dvd player, flat screen tv, fridge and jacuzzi bathtub. Shower is also available. I am surprise that a computer is available in the room and it is functioning well! The lobby is designed like a bank / office and really suit with the hotel's name - "business". Check-in and check out were smooth. The location is wonderful, Tesco is just opposite, 7-Eleven is just next door. It is not in the town, but I am ok with it because I am driving. Plenty of free parking space but keep in mind that the space will be taken up at night by fast food stalls. My room is at second floor, there is a lift but not in use, don't know why. If can use the lift I will give the rating 10/10.
          Reviewed July 30, 2018
          7.2
          Very good
          MOHD from Malaysia
          Business traveler
          Standard Queen
          Stayed 1 night in July 2018
          good”
          please improve the changing/upgrade room procedure. why i can't upgrade my room at the hotel? i was try to upgrade my room because my room too small and difficult for me to pray in my room. But unfortunately, the staff inform me, i can't upgrade my room since i booked by online through agoda. Why this matter can happen? i don't care if i have to pay extra for upgrade my room but the staff still didn't gave. i'm very disappointing.
          Reviewed July 30, 2018
          7.2
          Very good
          Elaine from Malaysia
          Group
          Superior King
          Stayed 2 nights in July 2018
          Value for money but needs a lot of improvement”
          This is my 2nd time staying with the hotel. The pros of this hotel - price, location & evening (approx 5-6pm on 21/7/2018) check in staff . The cons of this hotel - poor housekeeping, run down fittings (stained carpets) in the hallways, lift under maintenance (without notice), poor check out service (12pm on 23/7/2018) & poor reception service to record phone requests (6pm on 20/7/2018). • Poor record of phone requests on 20/7: request for quiet room, no connecting door not recorded in the reservation system (Note: this was also requested during booking on agoda app) • Good check in on 21/7 - staff managed to change my room as per the requests above with minimal hassles. Also, issues on the poor house keeping & toilet lock attached on the wrong side of the door were addressed promptly. • Poor housekeeping on 21/7 - toilet was sopping wet when I went to the room. Excuse was that it was just washed - however no effort was made to mop up the excess water for quick drying. • Lift out of service on 22/7 - no notification was provided to the guests. • Poor check out on 23/7 - spoke to the reception at 10am requesting for assistance to carry down my bags from the 2nd floor since lift is out. Reception promised to send the housekeeping to assist. No one came. Called down to reception 5x from internal phone - no one picked up. Called 2x from external line - no one picked up. In the end, a friend had to walk up 2 floors to assist with the bags. Excuse given - not enough staff during the day & reception was busy with guests checking in. This is inexcusable for bad service. While I can understand the lack of staff, but management should be taken to task for such poor planning. Guests checking in, checking out, lift out of service - all these things should be reviewed in the daily updates / planning session for the hotel. Poor management all round. Poor attention to details. Drastic improvement needed for better service at this hotel.
          Reviewed July 26, 2018
          9.6
          Exceptional
          RENALDI from Malaysia
          Solo traveler
          Suite
          Stayed 1 night in May 2018
          My CEO Retreat”
          Love the hotel CEO/COO rooms. That's my only reason for staying here when there is offers. Near to Maybank with ATM, 7-Eleven and there are nice food stalls beside the Maybank. Across from Tesco.
          Reviewed July 24, 2018
          8.4
          Excellent
          TRACY from Malaysia
          Business traveler
          Superior King
          Stayed 1 night in July 2018
          Excellent”
          Neat Clean Everything worked well Close to lots of food options
          Reviewed July 23, 2018
          8.0
          Excellent
          Sally from Malaysia
          Couple
          Superior Twin
          Stayed 1 night in February 2018
          Clean...”
          Clean but just a bit small.
          Reviewed July 19, 2018
          7.6
          Very good
          Sally from Malaysia
          Couple
          Standard Queen
          Stayed 2 nights in June 2018
          Rooms is clean ”
          although the room is a bit small but clean and comfortable to put up a night.
          Reviewed July 19, 2018
          6.4
          Good
          AHMAD from Malaysia
          Business traveler
          Superior King
          Stayed 1 night in July 2018
          OK”
          Parking not blocked for guests. Food not a problem day and night. Tesco a few steps away.
          Reviewed July 16, 2018
          6.8
          Good
          Fabio from Brazil
          Couple
          Superior King
          Stayed 2 nights in July 2018
          Good hotel, but reeks of cigarettes”
          Awful cigarette smell throughout the whole property, including inside the room. Just awful.
          Reviewed July 16, 2018
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss