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The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center

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7.6

Very good

1,435 reviews

1,435 reviews

See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Suramadu National Bridge 750 m
Tunjungan Plaza 1.5 km
Tugu Pahlawan 1.6 km
Monkasel (Submarine Monument) 2.1 km
Sampoerna Museum 3.0 km
Bungkul Park 4.3 km
Surabaya's Zoo 5.0 km
Surabaya Town Square 5.0 km
Pakuwon Food Festival 6.2 km
Masjid Nasional Al Akbar Surabaya 10.0 km
Nearby landmarks
Dr. Silvester Hariwidodo D.Spa 110 m
Surabaya Youth Park 140 m
Hi-Tech Mall 180 m
Taman Hiburan Rakyat (THR) 210 m
Masjid Cheng Hoo Mosque 320 m
Muhammad Cheng Hoo Mosque 410 m
Rumah Suci Bodhimandala 420 m
Blok E RS Adi Husada 430 m
Taman Paliatif 440 m
Gedung Utama RS Adi Husada 450 m

The Life Hotels City Center

Jl. Kusuma Bangsa No. 41, Surabaya Center, Surabaya, Indonesia, 60272 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Inside city center

Check-in [24-hour]

Airport transfer

740 meters to Suramadu National Bridge

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Spa

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

14 travelers have booked today.

Value for money7.8
Distance to city center1 KM
Location rating8.2
Nearest airportJuanda International Airport (SUB)
Distance to airport14.5 km

Rooms available at The Life Hotels City Center

Very good
Room comfort & quality

8

Standard
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 king bed or 2 single beds
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Happy Double or Twin Room with City View
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Superior
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed or 2 single be...
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Room Assigned on Arrival
...
  • Shower
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Single
...
    Enter dates to see prices
    INSPIRED
    ...
      Enter dates to see prices
      Single Room - Superior
      ...
        Enter dates to see prices
        City View
        ...
          Enter dates to see prices
          Happy Room (2 Single Bed / 1 Double Bed)
          ...
            Enter dates to see prices

            Frequently asked questions

            What time is check-in and check-out at The Life Hotels City Center?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to The Life Hotels City Center?

            The Life Hotels City Center is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 175000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Life Hotels City Center also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Life Hotels City Center has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

            Is breakfast offered at The Life Hotels City Center?

            Start your mornings right, with the continental and buffet breakfast options offered at The Life Hotels City Center. There's an additional charge of 42857 IDR for adults and 25000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at The Life Hotels City Center?

            The Life Hotels City Center features an on-site restaurant for your dining convenience. Breakfast is served here. Dishes are served in buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

            Can business events be hosted at The Life Hotels City Center?

            On-site venues and convenient event services make The Life Hotels City Center an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 50 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

            What is the smoking policy at The Life Hotels City Center?

            The Life Hotels City Center does permit smoking in some areas and is not 100% smoke-free.

            What is the closest train, metro, or bus station to The Life Hotels City Center?

            The closest train, metro, or bus station to The Life Hotels City Center is Semut Train Station, 1.1 km away.

            What restaurants are nearby The Life Hotels City Center?

            The Life Hotels City Center’s neighborhood is Surabaya Center which includes popular restaurants such as KFC Hi-Tech Mall, Soto Ambengan Pak Sadi Restaurant and Ahimsa Vegan Lounge.

            What popular shopping places are close to The Life Hotels City Center?

            The Life Hotels City Center is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

            What are popular attractions near The Life Hotels City Center?

            The Life Hotels City Center’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

            Show more questions
            See map

            Explore the neighborhood

            What people love about The Life Hotels City Center

            • 8.4

              Excellent
              Location

              "Good place and it is very easy to find any kinds of food and close to many attraction."

              Ayu

              |

              August 8, 2022

            • 8

              Very good
              Location

              "the location is great."

              Genesia

              |

              July 9, 2022

            • 10

              Exceptional
              Cleanliness

              "The place is clean and tidy."

              Indri

              |

              May 6, 2022

            Property ranking|Compared to 824 Surabaya properties
            See all rankings
            Room comfort score
            8/10
            Room size
            16 sqm.
            Location score
            8.2/10
            Cheapest price score
            Better than
            98
            %
            of Surabaya properties
            Bigger than
            81
            %
            of Surabaya properties
            Better than
            76
            %
            of Surabaya properties
            Better than
            74
            %
            of Surabaya properties
            Overall rating:

            7.6

            Very good
            1,435 reviews
            Cleanliness
            7.3
            Facilities
            7.0
            Location
            8.2
            Read all reviews >
            What travelers say they love:
            Strategic location, good price, good servic
            Gede from Indonesia
            Couple
            More about The Life Hotels City Center

            More about The Life Hotels City Center

            The Life Hotels City Center

            For travelers who want to take in the sights and sounds of Surabaya, The Life Hotels City Center is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
            All offerings provided by The Life Hotels City Center help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
            For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Life Hotels City Center.
            All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
            A range of amenities is offered in guestrooms at The Life Hotels City Center. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, instant coffee and instant tea are provided in some guestrooms.
            Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


            Dining and things to do

            Each morning you can start the day with a delicious in-house breakfast offered at The Life Hotels City Center. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at The Life Hotels City Center including halal options.
            A day in will be as fun as a day out with ranges of recreational activities offered at The Life Hotels City Center. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
            Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


            Around the property

            An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 1.5 km away.


            Reasons to stay here

            Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
            According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Surabaya.

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            Amenities and facilities
            Good
            Facilities

            7

            Most talked about facilities

            Housekeeping

            9 mentions

            Breakfast

            7 mentions

            Internet

            3 mentions

            Food & Dining

            1 mention

            Languages spoken

            • English
            • Indonesian

            Accessibility

            • Wheelchair accessible

            Internet access

            • Free Wi-Fi in all rooms!
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Fitness center
            • Massage
            • Sauna
            • Spa

            Cleanliness and safety

            • Breakfast in room
            • Physical distancing of at least 1 meter

            Dining, drinking, and snacking

            • Bar
            • Coffee shop
            • Kitchen
            • Restaurant [halal]
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Convenience store
            • Daily housekeeping
            • Doorman
            • Dry cleaning
            • Elevator
            • Facilities for disabled guests
            • Gift/souvenir shop
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoke-free property
            • Smoking area
            • Terrace

            Access

            • Buzzer/wireless intercom
            • Check-in/out [express]
            • Check-in/out [private]
            • Check-in [24-hour]
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Security [24-hour]
            • Soundproof rooms

            Getting around

            • Airport transfer
            • Car park [free of charge]
            • Car park [nearby]
            • Car park [on-site]
            • Rental car
            • Shuttle service
            • Taxi service
            • Valet parking

            Available in all rooms

            • Air conditioning
            • Blackout curtains
            • Cleaning products
            • Clothes rack
            • Daily housekeeping
            • Daily newspaper
            • Desk
            • Free bottled water
            • Free welcome drink
            • Hair dryer
            • Linens
            • Mirror
            • Non-smoking
            • Private bathroom
            • Satellite/cable channels
            • Shower
            • Slippers
            • Soundproofing
            • Telephone
            • Toiletries
            • Towels
            • Wake-up service
            • Wi-Fi [free]
            Food and dining
            Breakfast options
            • Asian
            Restaurants on site

            Restaurant

            • Cuisine: Asian
            • Menu: Buffet, A-la-carte
            Location
            Jl. Kusuma Bangsa No. 41, Surabaya Center, Surabaya, Indonesia, 60272
            Excellent
            Location

            8.2

            Airports

            • Juanda International Airport (SUB)
              14.5 km
            • Abdul Rachman Saleh Airport (MLG)
              76.1 km

            Public transportation

            • Semut Train Station
              1.2 km
            • Gubeng Train Station
              1.3 km

            Hospital or clinic

            • Dr. Silvester Hariwidodo D.Spa
              110 m

            Shopping

            • Tunjungan Plaza
              1.5 km

            Convenience store

            • On-site

            Cash withdrawal

            • ATM on-site
            What's nearby

            Popular landmarks

            • Suramadu National Bridge
              750 m
            • Tunjungan Plaza
              1.5 km
            • Tugu Pahlawan
              1.6 km
            • Monkasel (Submarine Monument)
              2.1 km
            • Sampoerna Museum
              3.0 km
            • Bungkul Park
              4.3 km
            • Surabaya's Zoo
              5.0 km
            • Surabaya Town Square
              5.0 km
            • Pakuwon Food Festival
              6.2 km
            • Masjid Nasional Al Akbar Surabaya
              10.0 km

            Nearby landmarks

            • Dr. Silvester Hariwidodo D.Spa
              110 m
            • Surabaya Youth Park
              140 m
            • Hi-Tech Mall
              180 m
            • Taman Hiburan Rakyat (THR)
              210 m
            • Masjid Cheng Hoo Mosque
              320 m
            • Muhammad Cheng Hoo Mosque
              410 m
            • Rumah Suci Bodhimandala
              420 m
            • Blok E RS Adi Husada
              430 m
            • Taman Paliatif
              440 m
            • Gedung Utama RS Adi Husada
              450 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

            All children are welcome.

            Infant 0-2 year(s)
            Stay for free if using existing bedding.
            Baby cot/crib available upon request
            Children 3-12 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 13 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking more than 5 rooms, different policies and additional supplements may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from14:00
            • Check-out from12:00
            • Check-out until12:00

            Getting around

            • Airport transfer fee175000 IDR
            • Distance from city center1 KM

            Extras

            • Breakfast charge (unless included in room price)42857 IDR

            The property

            • Number of bars/lounges1
            • Number of floors8
            • Number of restaurants1
            • Number of rooms 50
            • Year property opened2013
            • Most recent renovation2015

            Reviews of The Life Hotels City Center from real guests

            Provided by verified guests of Agoda
            7.6
            /
            10
            Cleanliness7.3
            Facilities7.0
            Location8.2
            Room comfort and quality8.0
            Service7.8
            Value for money7.8
            High score for Surabaya
            Rating
            9+ Exceptional (122)
            8-9 Excellent (74)
            7-8 Very Good (130)
            6-7 Good (57)
            <6 Below Expectation (174)
            Time of the year
            Mar - May (125)
            Jun - Aug (166)
            Sep - Nov (106)
            Dec - Feb (160)
            All guests (1,353)
            All room types
            All languages

            Show reviews that mention 

            Showing 557 verified guest comments
            12345
            10.0
            Exceptional
            Budi from Indonesia
            Business traveler
            Standard
            Stayed 1 night in December 2015

            Pleasant Stay Experience at Life Hotel Surabaya”

            New Hotel, City Center, Valuable for Money

            The hotel is located at the city center of Surabaya where we are able to find nearby street foods/restaurant. It is very close to Gubeng Train Station and a new shopping mall. Although it is a new hotel, the staff are friendly and are prepared to serve the guest. Thank You Life Hotel for making my stay a pleasant one.

            Reviewed December 05, 2015

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            10.0
            Exceptional
            Evelyn from Indonesia
            Solo traveler
            Standard
            Stayed 1 night in December 2015

            High Satisfaction”

            Great city location, comfort stay and reasonable price

            I am satisfied during my stay in this hotel. I would definitely recommend The Life Hotel to my family and friends when they are visiting in Surabaya. Overall, it was a great experience.

            Reviewed December 05, 2015

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            9.2
            Exceptional
            Haryani from Indonesia
            Family with young children
            Standard
            Stayed 2 nights in November 2019

            Exceptional”

            The price is very cheap with excellent facilities and hospitality. I really recommend this hotel to everyone who becomes a traveller in Surabaya. Regards Haryani Jane - Semarang

            Reviewed November 26, 2019

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            10.0
            Exceptional
            Gusti from Indonesia
            Family with teens
            Superior
            Stayed 1 night in September 2019

            Holiday Stay”

            I really loves with this hotels.. the room and bed so comfy. But i was disappointed with the breakfast which is the description say open from 7 - 10 am but when i come at 8 am all the breakfast that i saw is empty! And the staff refill it so bit. So it's really wasting time and the price is 50k i just got a piece of bread, 1 tea, and it's really sad when i only eat a half white rice and a half fried rice.. can u imagine it's silly.. i never want to try the breakfast again next time.. but overall is ok and i love the room

            Reviewed September 30, 2019

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            8.7
            Excellent
            Johanson from Indonesia
            Couple
            Standard
            Stayed 1 night in January 2016

            Superb stay”

            Clean, Good location, Friendly staffs

            Room was smaller than expected, but it was okay. Clean bathroom with a nice hot/cold shower, though the curtain was a bit short, so u will wet the floor while u're taking shower. Friendly staffs that could help u. Good locations, not so far to Suramadu Bridge, Submarine Museum, and Grand City Mall. Definitely recommends this hotel :)

            Reviewed January 09, 2016

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            7.6
            Very good
            Muhammad from Indonesia
            Solo traveler
            Standard
            Stayed 1 night in March 2020

            One night place”

            This place is a best place for you who only want to find good place to sleep only for one night at surabaya, and there are lot of convenience store and street food at night near the hotel, the room quality is just so so, not good not bad either

            Reviewed May 16, 2020

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            8.4
            Excellent
            ina from Indonesia
            Group
            Standard
            Stayed 3 nights in January 2017

            location near city center”

            this hotel location very near to city center. so many food stall near the hotel

            Reviewed February 17, 2017

            See room deals

            10.0
            Exceptional
            ROFII from Indonesia
            Solo traveler
            Standard
            Stayed 2 nights in October 2016

            good hotel”

            good ambiance..i like the room..strategic location nearby Grand City Mall i can find any convenience store and other place to eat around the hotel

            Reviewed October 13, 2016

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            7.2
            Very good
            martino from Indonesia
            Solo traveler
            Standard
            Stayed 1 night in February 2019

            Small Basic Hotel (Low Budget)”

            Quite modern hotel located in "almost" central of Surabaya. Room, Bathroom, bed are quite clean but all of them in small size. You get what you pay.. Overall its a nice place for transit or take a rest for a while. Dont expect desk & chair in single bed room.

            Reviewed May 22, 2019

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            7.2
            Very good
            Alrian from Indonesia
            Solo traveler
            Superior
            Stayed 1 night in April 2020

            Very good”

            Actually I booked the non-smooking room, but when I checked in I got the smooking room. The smell of room was bad cause of smoke and some of the curtain was really dirty like not washed yet. The facilities is good. Location is at the center of city. The worker was nice and friendly

            Reviewed April 12, 2020

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            6.8
            Good
            Airlangga from Indonesia
            Couple
            Standard
            Stayed 1 night in June 2020

            Nice but small”

            The room is small , but for who will stay say, for a night or two , and need to do business in Surabaya, is perfect ! sorrounded bay so many Banks ( BCA, Mandiri, BRI and Amir Bank ) and located near goverment and school district. This is fair price and place

            Reviewed June 13, 2020

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            8.8
            Excellent
            yessica from Indonesia
            Business traveler
            Standard
            Stayed 1 night in May 2018

            hotel room”

            for me, this hotel room is small but quite comfortable to live in, and then the location also middle of town and price is not expensive, so suitable. i like it

            Reviewed May 25, 2018

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            6.8
            Good
            Febri from Indonesia
            Couple
            Standard
            Stayed 1 night in September 2019

            Good Location”

            Location : central of Surabaya (near Hi Tech Mall) Front Desk : check in time is amazing, he was helpful and informative. check out time? Bad. She not even look at me while talking Parking : security available, small space Cleanliness? Bad. You need to worked it out way moooooreeeeee to compete with similar hotel

            Reviewed September 09, 2019

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            4.8
            Tien from Vietnam
            Business traveler
            Standard
            Stayed 1 night in October 2016

            fine for the money ”

            Location is quite far from the city center, cleanliess was very bad esp for the bathroom the smell is really bad. the staff for receptionist is fine but poor english but the one for breakfast was very very terrible. That two girl just staring at us when we picking foods and that's rude.

            Reviewed July 31, 2017

            See room deals

            8.8
            Excellent
            Sarsa from Indonesia
            Solo traveler
            Standard
            Stayed 2 nights in January 2017

            small room, modern, clean”

            small room suit for 1 person, located in central city, new building, very nice to stay here, i've been booked this room for 3 times, very value for money

            Reviewed August 10, 2017

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            8.0
            Excellent
            Ramos from Indonesia
            Solo traveler
            Standard
            Stayed 1 night in January 2017

            Value for Money”

            Good hotel with affordable price & satisfactory facilities.

            Reviewed January 06, 2017

            See room deals

            7.7
            Very good
            Karliene from Netherlands
            Solo traveler
            Standard
            Stayed 1 night in December 2015

            Good hotel for short stay ”

            Location and price

            At checkin they asked me for a 100.000 ird deposit which I thought was kind of odd for Indonesian standards. At checkout I had to ask to get this deposit back. This was the only thing I didn't like. The WiFi works very good and yes the room is small but OK for the money. It's surprisingly quiet, especially since the hotel is located on a busy street. The showerhead gives lots of water. Very good to clean your hair. Overall recommended.

            Reviewed December 09, 2015

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            7.6
            Very good
            Kok from Malaysia
            Couple
            Standard
            Stayed 4 nights in January 2020

            VFM + Great Location”

            The location is just right at the city center and it really worth

            Reviewed February 03, 2020

            See room deals

            10.0
            Exceptional
            Ayu from Indonesia
            Couple
            Standard
            Stayed 2 nights in October 2019

            Good hotel”

            Hotel bagus,,bersih,,fasilitas lgkp,,strategis,,overall oke

            Reviewed October 20, 2019

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            5.6
            Danis from Indonesia
            Business traveler
            Superior
            Stayed 1 night in November 2019

            A very very cheap hotel”

            If you are looking for a really cheap place during your visit to surabaya, this is it. A very very cheap and not so good place to sleep on. The bathroom is very dirty, although hot water is still avaiable. There are not much of amenities, no toothbrush. The bed feels damp, and the pillow is not soft and fluffy. If you are on a business trip and doesnt want to blow up your office budget, this is the place.

            Reviewed December 09, 2019

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            12345
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