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1,435 reviews
1,435 reviews
8.2
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.
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Certifies impeccable cleanliness, hygiene, and contactless safety practices
100% of on-site staff have received all necessary vaccination shots for COVID-19.
Airport transfer
Valet parking
Shuttle service
Free Wi-Fi in all rooms!
Fitness center
Front desk [24-hour]
Check-in/out [express]
14 travelers have booked today.
Value for money | 7.8 |
Distance to city center | 1 KM |
Location rating | 8.2 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 14.5 km |
What time is check-in and check-out at The Life Hotels City Center?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to The Life Hotels City Center?
The Life Hotels City Center is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 175000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Life Hotels City Center also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Life Hotels City Center has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at The Life Hotels City Center?
Start your mornings right, with the continental and buffet breakfast options offered at The Life Hotels City Center. There's an additional charge of 42857 IDR for adults and 25000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at The Life Hotels City Center?
The Life Hotels City Center features an on-site restaurant for your dining convenience. Breakfast is served here. Dishes are served in buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
Can business events be hosted at The Life Hotels City Center?
On-site venues and convenient event services make The Life Hotels City Center an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 50 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.
What is the smoking policy at The Life Hotels City Center?
The Life Hotels City Center does permit smoking in some areas and is not 100% smoke-free.
What is the closest train, metro, or bus station to The Life Hotels City Center?
The closest train, metro, or bus station to The Life Hotels City Center is Semut Train Station, 1.1 km away.
What restaurants are nearby The Life Hotels City Center?
The Life Hotels City Center’s neighborhood is Surabaya Center which includes popular restaurants such as KFC Hi-Tech Mall, Soto Ambengan Pak Sadi Restaurant and Ahimsa Vegan Lounge.
What popular shopping places are close to The Life Hotels City Center?
The Life Hotels City Center is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.
What are popular attractions near The Life Hotels City Center?
The Life Hotels City Center’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).
8.4
"Good place and it is very easy to find any kinds of food and close to many attraction."
Ayu
|
August 8, 2022
8
"the location is great."
Genesia
|
July 9, 2022
10
"The place is clean and tidy."
Indri
|
May 6, 2022
The Life Hotels City Center
For travelers who want to take in the sights and sounds of Surabaya, The Life Hotels City Center is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
All offerings provided by The Life Hotels City Center help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Life Hotels City Center.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
A range of amenities is offered in guestrooms at The Life Hotels City Center. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at The Life Hotels City Center. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at The Life Hotels City Center including halal options.
A day in will be as fun as a day out with ranges of recreational activities offered at The Life Hotels City Center. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.
Around the property
An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 1.5 km away.
Reasons to stay here
Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Surabaya.
7
Housekeeping
9 mentions
Breakfast
7 mentions
Internet
3 mentions
Food & Dining
1 mention
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
Access
Getting around
Available in all rooms
Restaurant
8.2
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
![]() The Life Hotels City Center | ![]() | ![]() | Best value! ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Very good 1353 reviews 7.6Location 8.2 | Excellent 270 reviews 8.3Location 8.7 | Excellent 1240 reviews 8Location 8.6 | Excellent 1163 reviews 8.7Location 9.3 |
Neighborhood | Surabaya Center | Surabaya Center | Surabaya Center | Surabaya Center |
Show reviews that mention
Pleasant Stay Experience at Life Hotel Surabaya”
The hotel is located at the city center of Surabaya where we are able to find nearby street foods/restaurant. It is very close to Gubeng Train Station and a new shopping mall. Although it is a new hotel, the staff are friendly and are prepared to serve the guest. Thank You Life Hotel for making my stay a pleasant one.
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High Satisfaction”
I am satisfied during my stay in this hotel. I would definitely recommend The Life Hotel to my family and friends when they are visiting in Surabaya. Overall, it was a great experience.
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Exceptional”
The price is very cheap with excellent facilities and hospitality. I really recommend this hotel to everyone who becomes a traveller in Surabaya. Regards Haryani Jane - Semarang
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Holiday Stay”
I really loves with this hotels.. the room and bed so comfy. But i was disappointed with the breakfast which is the description say open from 7 - 10 am but when i come at 8 am all the breakfast that i saw is empty! And the staff refill it so bit. So it's really wasting time and the price is 50k i just got a piece of bread, 1 tea, and it's really sad when i only eat a half white rice and a half fried rice.. can u imagine it's silly.. i never want to try the breakfast again next time.. but overall is ok and i love the room
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Superb stay”
Room was smaller than expected, but it was okay. Clean bathroom with a nice hot/cold shower, though the curtain was a bit short, so u will wet the floor while u're taking shower. Friendly staffs that could help u. Good locations, not so far to Suramadu Bridge, Submarine Museum, and Grand City Mall. Definitely recommends this hotel :)
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One night place”
This place is a best place for you who only want to find good place to sleep only for one night at surabaya, and there are lot of convenience store and street food at night near the hotel, the room quality is just so so, not good not bad either
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location near city center”
this hotel location very near to city center. so many food stall near the hotel
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good hotel”
good ambiance..i like the room..strategic location nearby Grand City Mall i can find any convenience store and other place to eat around the hotel
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Small Basic Hotel (Low Budget)”
Quite modern hotel located in "almost" central of Surabaya. Room, Bathroom, bed are quite clean but all of them in small size. You get what you pay.. Overall its a nice place for transit or take a rest for a while. Dont expect desk & chair in single bed room.
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Very good”
Actually I booked the non-smooking room, but when I checked in I got the smooking room. The smell of room was bad cause of smoke and some of the curtain was really dirty like not washed yet. The facilities is good. Location is at the center of city. The worker was nice and friendly
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Nice but small”
The room is small , but for who will stay say, for a night or two , and need to do business in Surabaya, is perfect ! sorrounded bay so many Banks ( BCA, Mandiri, BRI and Amir Bank ) and located near goverment and school district. This is fair price and place
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hotel room”
for me, this hotel room is small but quite comfortable to live in, and then the location also middle of town and price is not expensive, so suitable. i like it
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Good Location”
Location : central of Surabaya (near Hi Tech Mall) Front Desk : check in time is amazing, he was helpful and informative. check out time? Bad. She not even look at me while talking Parking : security available, small space Cleanliness? Bad. You need to worked it out way moooooreeeeee to compete with similar hotel
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fine for the money ”
Location is quite far from the city center, cleanliess was very bad esp for the bathroom the smell is really bad. the staff for receptionist is fine but poor english but the one for breakfast was very very terrible. That two girl just staring at us when we picking foods and that's rude.
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small room, modern, clean”
small room suit for 1 person, located in central city, new building, very nice to stay here, i've been booked this room for 3 times, very value for money
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Value for Money”
Good hotel with affordable price & satisfactory facilities.
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Good hotel for short stay ”
At checkin they asked me for a 100.000 ird deposit which I thought was kind of odd for Indonesian standards. At checkout I had to ask to get this deposit back. This was the only thing I didn't like. The WiFi works very good and yes the room is small but OK for the money. It's surprisingly quiet, especially since the hotel is located on a busy street. The showerhead gives lots of water. Very good to clean your hair. Overall recommended.
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VFM + Great Location”
The location is just right at the city center and it really worth
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Good hotel”
Hotel bagus,,bersih,,fasilitas lgkp,,strategis,,overall oke
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A very very cheap hotel”
If you are looking for a really cheap place during your visit to surabaya, this is it. A very very cheap and not so good place to sleep on. The bathroom is very dirty, although hot water is still avaiable. There are not much of amenities, no toothbrush. The bed feels damp, and the pillow is not soft and fluffy. If you are on a business trip and doesnt want to blow up your office budget, this is the place.
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