The Light Hotel Halong
The Light Hotel Halong
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"Staff is friendly and helpful."

Jennie

|

April 30, 2018

Deluxe Twin Room - Guestroom The Light Hotel Halong
Deluxe Twin Room - Guestroom
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Lobby The Light Hotel Halong
Lobby
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Exterior view The Light Hotel Halong
Exterior view
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Reception The Light Hotel Halong
Reception
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See map The Light Hotel Halong
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Very good
Location
7.0
See all 25 photos The Light Hotel Halong
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What guests are saying:
Kindest employees. I recommend this place.
Patrick from Canada
Group
Everything you need for the price, very happy with this hotel. No decent restaurants anywhere in this city though... eat at the hotel if you can!
David from United States
Couple
The personal was very helpful and kind. Hotel was nové and clean
Natalie from Czech Republic
Couple
I have had my 70th birthday at this nice place and this very very friendly people give me a really good time . I hope I can go there again . Thank you so much
Lutz from Germany
Solo traveler
I really enjoyed our stay there. They were really helpfull.
Michal from Poland
Couple
I lost the charger for my iPad and one of the staff took the time to find where to buy one and then went out and got it for me all within 2 hours of realizing I'd lost it! Could have been a very serious problem!
Bill from Canada
Solo traveler
A bit of a climb up a hill from town, but well worth it. Excellent value and staff could not have been more helpful. Super clean, in fact, seemed quite new. would go there again absolutely
albert from United States
Family with teens
A very calm and peace hotel. Staffs are very kind, friendly and helpful. More than worth to stay at this hotel.
Norhiyanti from Malaysia
Group
Excellent
From 187 reviewsSee what guests said
8.0
/
10
Excellent value for money
8.6
Value for money8.6
Distance to city center5 km
Location rating7.0
Nearest airportCat Bi International Airport (HPH)
Distance to airport38.2 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
8.3
Excellent
Room comfort & quality
Deluxe Quadruple Room
Deluxe Quadruple Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
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Deluxe Double Room
Deluxe Double Room
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 2 single beds
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 26 m²/280 ft²
  • City view
  • 1 single bed and 1 double b...
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Standard Single
Standard Single
...
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    Luxury Room Shared Bed
    Luxury Room Shared Bed
    ...
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      Room
      Room
      ...
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        Deluxe Single
        Deluxe Single
        ...
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          What people love about the property

          • "Staff speaks good English."

            Guy

            |

            January 27, 2017

          • "Very clean and very helpful staff."

            Mei

            |

            December 14, 2016

          • "A spotless hotel, great room, a lovely elderly owner."

            James

            |

            November 20, 2016

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          More about The Light Hotel Halong

          More about The Light Hotel Halong

          "Unexpected staff quite nice & kind!"

          Sue K.

          |

          March 13, 2017

          An overview

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What they offer

          "Nice location."

          SEUNGWON

          |

          November 17, 2017

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          Property's guest policies

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          Some helpful facts

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          Real reviews from real guests

          Agoda Reviews (187)Booking.com Reviews (445)
          8.0
          /
          10
          Cleanliness8.6
          Facilities7.4
          Location7.0
          Room comfort and quality8.3
          Service8.6
          Value for money8.6
          Provided by verified guests of Agoda
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          All guests (187)
          All room types
          Showing 136 verified guest comments
          12345
          9.6
          Exceptional
          Kevin from United Kingdom
          Solo traveler
          Deluxe Twin Room
          Stayed 3 nights in October 2018
          Lovely place to stay. ”
          I was treated with great respect and kindness by the staff who spoke English quite well. They arranged an idyllic cruise with lunch and door-to-door service to fabulous HạLong Bay for only 800 000 đồng.
          Reviewed October 17, 2018
          8.4
          Excellent
          virginia from China
          Solo traveler
          Deluxe Twin Room
          Stayed 2 nights in October 2018
          Ten English TV channels!”
          The staff was helpful in me navigating a town without much to do other than the boat cruise. Felt safe. Super clean and a beautiful fluffy grey cat.
          Reviewed October 05, 2018
          7.6
          Very good
          emily-rose from United Kingdom
          Couple
          Deluxe Double Room
          Stayed 1 night in September 2018
          Very good”
          Overall our stay was pleasant, but could have been better. The rooms are spacious but the bed is a little hard and the towels were stained. Yet, we were given extra pillows without any questions asked and were allowed to shower after check out. A slight mishap with breakfast as on arrival, we were told to order breakfast the night before. Yet, when we came to order breakfast at 8pm, the man at reception said that they would not be doing breakfast the following day as the cook was ill. We didn’t mind and went out and grabbed pastries. However, the next morning, when we came down, we were annoyed to find another couple eating breakfast. We had got a full day tour ahead and breakfast shouldn’t be given to one customer and not the other. The receptionist was very apologetic and offered to solve the situation, but we were waiting for our bus at this point. Having said this, it is a family run business and they all try their best to make you feel welcome. That evening, the grandma offered to cook us tasty noodles and were given free water whilst waiting for our transfer. Overall, overlooking breakfast, very friendly and smiley staff with a beautiful cat!
          Reviewed September 08, 2018
          7.6
          Very good
          Nathanial from United Kingdom
          Solo traveler
          Deluxe Double Room
          Stayed 2 nights in August 2018
          Good”
          Clean room, clean bathroom, clean bed, AC, staff helpful but bit of a language barrier, breakfast confusing as you have to order the night before which isn’t stated anywhere but it looked good from the snooping I did.
          Reviewed August 10, 2018
          6.4
          Good
          Nguyễn from Vietnam
          Couple
          Deluxe Double Room
          Stayed 1 night in July 2018
          It was okay but not my best recommendation”
          The room was clean although didn't have much view (mine was opposite to a gray wall). A girl at the reception was not very friendly, and I cannot book my tour at the hotel because they told my that I could book in tomorrow morning, but it turned out that the tour was full so I had to choose an other one. Kinda disappointed.
          Reviewed August 07, 2018
          6.8
          Good
          Shona from Singapore
          Group
          Deluxe Quadruple Room
          Stayed 4 nights in July 2018
          Pleasant stay”
          Room is clean and quiet, staff are very friendly and helpful. Keep your windows close if you don't want small visitors. (we had a huge ass spider. it was terrifying.) Unwelcomed critters aside, a good place to stay for a short visit to Halong !
          Reviewed July 20, 2018
          7.2
          Very good
          Jennie from Malaysia
          Solo traveler
          Deluxe Double Room
          Stayed 1 night in April 2018
          Friendly staff”
          Normal hotel and reasonable price. Staff is friendly and helpful.
          Reviewed April 30, 2018
          8.8
          Excellent
          Trang from Vietnam
          Couple
          Deluxe Twin Room
          Stayed 2 nights in May 2017
          Excellent! ”
          We checked in early without being charged. The room was worth the money that I paid. The hotel is right at the center, so convenient for moving.
          Reviewed March 13, 2018
          10.0
          Exceptional
          Flavia from Australia
          Couple
          Deluxe Twin Room
          Stayed 1 night in January 2018
          Exceptional”
          Great customer service and perfect location!
          Reviewed January 17, 2018
          8.8
          Excellent
          Edvinas from United Kingdom
          Couple
          Deluxe Double Room
          Stayed 3 nights in December 2017
          Staff are very helpful ”
          Staff just simply fabulous. They can do you laundry also for little as 50k per kg. Unfortunately the beds are rather hard. But the place is perfect for a backpacker
          Reviewed December 31, 2017
          7.2
          Very good
          Yeen from Vietnam
          Couple
          Deluxe Double Room
          Stayed 1 night in December 2017
          Good”
          I will back in the next time!
          Reviewed December 30, 2017
          9.6
          Exceptional
          Phuc from Vietnam
          Couple
          Deluxe Double Room
          Stayed 1 night in December 2017
          Satisfied”
          good, helpful and friendly staff, clean, nothing to complain
          Reviewed December 27, 2017
          7.2
          Very good
          Haydn from United Kingdom
          Couple
          Deluxe Twin Room
          Stayed 6 nights in December 2017
          Good, Free Breakfast! (Not Sure About The Rooms)”
          Good clean hotel, with free breakfast which was a massive plus. Get what you pay for, but the rooms are a little depressing, harsh lights, no natural light and a weird feel to it. Not a big problem but wouldn’t stay there too long (and because there’s nothing to do in Ha Long City!!!!! - everyone is out on cruises in Ha Long bay!!)
          Reviewed December 11, 2017
          6.4
          Good
          SEUNGWON from Australia
          Solo traveler
          Deluxe Double Room
          Stayed 2 nights in November 2017
          Good”
          It was okay staying at the hotel. Nice location. Facilities look a bit old.
          Reviewed November 17, 2017
          9.2
          Exceptional
          Sam from Australia
          Couple
          Deluxe Double Room
          Stayed 1 night in November 2017
          Lovely clean room with helpful staff”
          Found our stay here to be great we actually extended by an extra night. Rooms were a good size and clean, beds were fairly comfortable. We were greeted by a lovely guy Viet on reception who we found very helpful with booking boat trip, the guy on reception the next day tried to get extra money out of me for the bus to Hanoi but I'd already got the price off the helpful receptionist so he gave me the bus for 150k as I had initially discussed. Breakfast basic but nice enough, two gorgeous cats in reception I personally don't agree with the fact their on a lead so they can't move far but beautiful loving cats. Location is slightly out the strip which didn't bother us too much but the walk uphill might be hard for some guests. Not much to do generally in ha long but perfect stay for trips and to get away from busy Hanoi. They hire scooters at the hotel, only downside is they were 170k a day we got one for 100k down the road that's the only negative.
          Reviewed November 07, 2017
          6.8
          Good
          Susanne from Vietnam
          Group
          Deluxe Quadruple Room
          Stayed 1 night in August 2017
          For a short stay okay”
          We only spend one night at this hotel. The people there were really friendly and corteous. The rooms Are okay and clean.
          Reviewed August 20, 2017
          6.4
          Good
          Sue from Malaysia
          Couple
          Deluxe Triple Room
          Stayed 1 night in March 2017
          Staff very kind”
          Unexpected staff quite nice & kind! helpful at all!
          Reviewed March 13, 2017
          8.0
          Excellent
          cyril from France
          Couple
          Deluxe Double Room
          Stayed 1 night in February 2017
          Perfect but....”
          We stayed just one night to be able to make a day boat trip and take a night bus to SaPa. Everything in the hotel was perfec. The town is not very busy but you can easily find a restaurant around and you can also take the cable car if you want.... we bought boat ticket and bus to Sapa and tried to have a diqcount but it was impossible.... we could even not have a free breakfast for that. So, maybe the people could be a litle bit more friendly but for the rest, the boat cruise was very nice (could be better but for 30$, it is pretty good... It is very better in Cat Ba if you have time!). And the bus was the best night bus we had in Voetnam, we really slept in it! Even if the road from Lao Cai to Sapa was by mini van and not by sleeping bus....
          Reviewed February 07, 2017
          9.2
          Exceptional
          Guy from France
          Solo traveler
          Deluxe Double Room
          Stayed 1 night in January 2017
          Most helpful staff”
          Very helpful to select a cruise in the bay. Very reasonable prices. Good advice of all sorts. Make the stay most interesting. Staff speaks good English. Very large rooms, comfortable.
          Reviewed January 27, 2017
          8.8
          Excellent
          sharna from United Kingdom
          Couple
          Deluxe Double Room
          Stayed 1 night in January 2017
          Shame about location ”
          This room was huge, good bargain and had a great big shower. Staff were very helpful. Only problem was we came at off season and this location as a whole is not for tourism. Not many cafes open at all nearby and not much to do! We went to halong bay so if you're looking for a stop off it is fine. Just don't expect any bars because there aren't any! We got a scooter and drove down to the cable car and Ferris wheel after dark. Brill views and free into madam tussauds. So good location if you wanna do that. The place itself though seems up and coming eg the beach has no cafes or bars but seems nice, there's also theme park under construction too.
          Reviewed January 25, 2017
          12345
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