Conrad New York Midtown
Make your best journey to New York (NY) with the promised standard of Hilton CleanStay, and enjoy free Wi-Fi in all rooms. Strategically situated in Midtown West, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

Hilton CleanStay
Clean and Ready for you
Valet parking
Pets allowed
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Cash withdrawal
Great location, huge rooms!”
I had a good two day stay here, the rooms are large with a lots of amenities. Only negative was the breakfast which is way overpriced with a bit rude staff.
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Extremely disappointed!”
Pro Location is not too far from places of interest. Cons Upon our arrival on the 31st of Aug, we were told that they were overbooked and had to downgrade us to a smaller room on the first night with 150USD credit to dine in the hotel. WHAT DOES OVERBOOKED EVEN MEAN? We booked via Agoda on the 13th of July and paid in full. The fine print in the Agoda receipt clearly states that rooms are guaranteed upon arrival. Clearly this hotel does that respect and honor whatever that has been paid for. Poor customer service! The next day we had to ask the reception when we could move into the room we supposedly paid for but instead of the hotel having the courtesy to notify us after the inconvenience! Front desk staffs were not the nicest either! Hairdryer was broken in our room on the first night and it took the hotel 15 mins to get us a working one. Furnishings like carpets and sofa seems old and dated, some furniture were even tattered. My shower was constantly flooded because the pressure was so strong and the water could not flow fast enough. For the price they are charging, I would've expected more.
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Very good overall. Rooms are large and clean. Staff are very friendly.”
Exception to the rule here. Only issues we had - Fire alarm went off at 1am on our first night and 3 floors evacuated (thankfully not ours but one floor off) and again at 11pm the second night (false alarm). We had a night cap at the bar and the waiter (table service) seemed he’d rather be anywhere else. Took my wife’s order but presumably didn’t think I needed or wanted one, I had literally started to say my order and he walked off... I had to flag him once he served my wife’s drink and ask if it was ok if I could now order a drink ( I was very sober by the way). My wife and I found the whole thing very humourous to be honest.
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Excellent”
given a room near the street. Very noisy. I tried to get a more quite room without success
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Partner”
The hotel was tired, needed updating! Had to leave a day early, could not reach anyone from Agoda as the hotel would have let me out earlier with a credit but could not reach anyone from Agoda to speak to!!
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뉴욕 최고의 호텔”
룸컨디션이 좋고 인테리어 분위기도 최고에요.주변관광하기에 위치도 좋았구요. 부족함이 없는 호텔이에요.다음 뉴욕여행도콘래드미드타운에서 숙박할거에요
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최악의 호텔! 방에서 도둑맞았습니다. ”
3일 머문 호텔.. 마지막 날 가방과 쇼핑한 내용을 도둑맞았음. 그러나 이에 대해서 한달 이 넘어가도록 호텔의 GM으로부터 사과메일이나 경과보고 하나 없는 무책임한 호텔! 경찰불러달라고 했는데 부르지 못하게 하고 본인들이 해결하겠다며 믿어달라 하며 가방과 잃어버린 물건 찾아주겠다고 하고는 아무것도 하지 않있고, 책임회피에만 전전긍긍해서 결국 체크아웃 할 수 밖에 없었던 상황!!! 초기 대처도 엉망이었음! 당연히 보상도 없었고 GM으로 부터 제대로된 사과 없고, 밑에 직원들이 보고 해 준다고 한 보상 및 피해에 대해 앞으로 어찌하겠다는 메일도 없음. 하룻밤에 80만원 이상 받고 어떻게 이렇게 보안이 엉망이고 이런식으로 고객응대를 하는지! 게다가 복도에 cctv하나 없다고 하고! 이런 엉성한 보안을 갖추고 고객 보호에 전혀신경쓰지 않은 호텔에 NY의 Conrad 라는 이름을 달고 있는지 궁금함. 방에 있었으면 어땠을지 너무 상상만으로도 소름끼고 무서움. NY은 총기 사고도 있을 수 있는데 이렇게 허술한 보안에 무책임한 태도!! 전세계 호텔 중 최악의 호텔이었음! 결론: 이 호텔의 보안은 최악이고 고객을 전혀 보호하지 않는 호텔 이니, 앞으로 이 곳에 머무실 분들 귀중한 물품은 들고 가지 마시고 혹시 불미스러운 사고가 생기면 바로 경찰에 신고 하세요! 이 호텔은 고객응대 최악이고, 본인들 호텔에서 일어난 사건에 아무런 조치를 취해 주지 않고 심지어 무례하기까지 합니다!
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위치(주변이동이 편리한 호텔)”
가격 행사때 다녀와서 좋았습니다. 크기도 커요(거실,방)따로구성되어 있는 스위트룸이 좋습니다. 새로 만들어진 호텔이라 최신시설이었습니다. (Tip, 한번이라도 냉장고 음료수를 빼면 바로 몇 초안에 결재 들어갑니다)
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