Fantastic Experience”

My second stay and I have nothing but the fondest memories of my time at the London. This is one of the properties that one should aspire to stay at as it is just such a good venue. It has a very uniques style but one that has no pretence yet it is "special". The foyer seems to always be busy in as nice way, and the staff are embracing and welcoming. The rooms are just delightful with bathrooms worthy of note. This is not an accommodation house it s an accommodation experience that if you have the chance, do not miss out on it.

Exceptional”

Exceptional in every way. My 'go-to' hotel in Beverly Hills.

Excellent Hotel”

One of the underrated hotel that deserve big recognition. Great interior, Great locations, huge size bed room, tastefully done, very well maintained! Kudos to Great services from the front desk to the restaurant to the housekeeping, to the valet, and to the hotel management Staff! highly recommend!

Magnificent property and locale - breakfast a letdown”

Friends weekend away and catch up. Rooms are spacious, beautifully designed, well stocked and with super comfortable beds. Staff are attentive and helpful. Roof top bar and pool is an oasis with great views (though closes at 7pmish) . Breakfast is a let down. Limited items in included buffett. Cappuccino costs $6.50. Skip it

EXCELLENT”

Loved the London!! Couldn't have had a better stay in LA

Short stay”

A gorgeous hotel with excellent facilities and spacious rooms. Loved the included continental breakfast! Some staff were great, others not so helpful. Would have been nice to have been given useful information on the local area but instead we felt a little rushed through check-in. Also, no shower facilities after check out which proves difficult when you have a late flight as you're limited with what you can do for the day.

Excellent hotel”

Beautiful luxury hotel, our room was enormous, bathroom was stunning, staff were very friendly and helpful. Just off of sunset boulevard so the location is fab. Highly recommend this hotel.

West Hollywood Star”

Beautiful home feel hotel. Love the pool and home away from home feel of the breakfast room, cafe. Large rooms and friendly staff. Highly recommend.

AMAZING STAY”

Excellent place to stay in Westwood ! + Great service ,amazing suite , very good location - Parking price (44 dollars / night plus tips...) and buffet drinks that only include coffee (which is not very good BTW) ...must pay 6 dollars more for tea or hot chocolate ... that's very disappointing.

Very cool hotel with lovely roof top pool area but service not great for 5*. ”

Tried to give us a Vista suite instead of City view suite even though cost was a lot more. Spent 45 mins to sort out and showed them paperwork to confirm booking room type. Was not happy but did get a free meal out of it. Nevertheless, not what is expected from a 5* hotel. On the plus side, it is a very cool, trendy hotel and the included breakfast although only cold was good.

Nevers disappoints”

Great stay, breakfast was great, rooms are excellent and the staff are brilliant

Best hotel!”

Great room, great pool (incredible view), fabulous complimentary breakfast, great location. No complaints- we will be coming back again!

Good”

Whilst it is a pretty hotel, there’s a lot of “extras” you are expected to pay for, which would be included in a similar class hotel in Europe, and when you’re paying the equivalent of a monthly mortgage in the central England per night, you’d expect it to be included. Please be careful with the sliding balcony door, because the glass is literally invisible and my daughter walked into it on the first day and injured her nose. When we reported it, I hoped that it’d be taken a bit more seriously, but all the staff said was “oh would you like to stroke our dog?” All in all - pretty building, staff ok, but not the value for money or hospitality I’d expect.

Excellent”

Highly recommend. good location. great rooms. will likely stay again.

Not the best service ”

Good location and spacious rooms, however on my first day I left my room at 9 in the morning and came back around 4 in the afternoon, the room was not cleaned up and when I called to complain I was told that the hotel policy state that the cleaning priorities in the morning was for the checked out rooms. The complementary bottles of water was never replenished after the first day and the breakfast was mediocre. Overall this hotel is not worth the amount of money that was paid for and no where near the 5 star hotels standards.

Perfect”

A real 5 star hotel

Disappointed ”

Room no 624 with lights always flickering/ air con does not work always very stuffy with room temp at 18.5 degrees Celsius / breakfast always the same old food

Above average”

Lovely hotel , all great until you have an issue when some staff that I spoke to were not very helpful , otherwise a very good time

Perfect place and perfect hotel 🏨 ”

Gréât hôtel

No value for money - do yourself a favor and go to a real luxurious hotel. ”

The pool is not heated, the parking (valet, only option) is $44(!)/day and you still need to wait a long time to get your car. The breakfast buffet is very basic and offers the same exact food day after day.