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Exterior view, The Longemont Shanghai Hotel in Shanghai
Deluxe Room - View, The Longemont Shanghai Hotel in Shanghai
a cityscape of a city at night, The Longemont Shanghai Hotel in Shanghai
Lobby, The Longemont Shanghai Hotel in Shanghai
Swimming pool, The Longemont Shanghai Hotel in Shanghai
Fitness center, The Longemont Shanghai Hotel in Shanghai
a bed with a stuffed animal on top of it, The Longemont Shanghai Hotel in Shanghai

Removed from saved list

8.8

Excellent

5,145 reviews

5,145 reviews

Housekeeping16
View4
Shops2
See map
See map

7.9

Very good

Location rating score

Very good location - 1.56 kilometers from city center
Parking
FREE
Popular landmarks
Former French Concession 4.3 km
Shanghai Museum (Shanghai Bowuguan) 4.8 km
Nanjing Lu (Nanjing Road) 5.5 km
Yu Garden (Yuyuan) 5.9 km
The Bund (Wai Tan) 6.7 km
Oriental Pearl Tower 7.4 km
Shanghai Tower 7.7 km
Shanghai World Financial Center 7.9 km
Shanghai Disneyland 23.4 km
Zhujiajiao Ancient Town 37.3 km
Nearby landmarks
Clark Hatch Fitness Centre 60 m
Huashan Greenland 250 m
KEDI 380 m
Time Passage Bar 400 m
Consulate General of the Kingdom of Belgium 410 m
Changning Tennis Club 440 m
Pirates Bar 470 m
Anar Pomegranate Lounge 480 m
Shanghai Dianli Hospital 490 m
Zhenai Women Hospital 510 m
2021

The Longemont Shanghai Hotel

1116 Yan An West Road, New Hongqiao Commercial Center and Changning, Shanghai, China, 200052 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the New Hongqiao Commercial Center and Changning part of Shanghai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous The Bund (Wai Tan). Rated with 5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

Highlights

750 meters to public transportation

Check-in [24-hour]

Airport transfer

Currency exchange

Free Wi-Fi in all rooms!

Hygiene Plus

Wellness

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling."

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Shanghai every 2 minutes on Agoda.com
Value for money8.2
Distance to city center2 km
Location rating7.9
Nearest airportShanghai Hongqiao International Airport (SHA)
Distance to airport9.3 km

Rooms available at The Longemont Shanghai Hotel

Excellent
Room comfort & quality

8.5

Family Room
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 king bed or 2 double beds
Enter dates to see prices
Executive Suite King
...
  • Room size: 65 m²/700 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premium Twin or King Bed
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Executive Double or Twin Room
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 2 double beds or 1 king bed
Enter dates to see prices
Comfy Family Friendly Room (Queen bed)
...
  • Room size: 60 m²/646 ft²
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Club Room
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed or 2 double beds
Enter dates to see prices
Studio
...
  • Room size: 60 m²/646 ft²
  • City view
  • 2 double beds or 1 king bed
Enter dates to see prices
Business Double or Twin Room
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 2 double beds or 1 king bed
Enter dates to see prices
Premier Double or Twin Room
...
  • Room size: 45 m²/484 ft²
  • Outdoor view
  • 2 double beds or 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Longemont Shanghai Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Longemont Shanghai Hotel?

The Longemont Shanghai Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 750 CNY. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Longemont Shanghai Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Longemont Shanghai Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Shanghai with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Longemont Shanghai Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at The Longemont Shanghai Hotel. There's an additional charge of 187 CNY for adults and 92 CNY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Longemont Shanghai Hotel?

The Longemont Shanghai Hotel features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at The Longemont Shanghai Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Longemont Shanghai Hotel. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at The Longemont Shanghai Hotel?

On-site venues and convenient event services make The Longemont Shanghai Hotel an ideal choice for hosting events such as seminars, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1110 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Longemont Shanghai Hotel?

The Longemont Shanghai Hotel does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to The Longemont Shanghai Hotel?

Jiao Tong University Metro Station is the closest train, metro, or bus station, about 740 m away from The Longemont Shanghai Hotel.

What restaurants are nearby The Longemont Shanghai Hotel?

Restaurants including Lost Heaven Restaurant, Sunflour and Fu He Hui are popular in The Longemont Shanghai Hotel’s neighborhood which is known as New Hongqiao Commercial Center and Changning.

What popular shopping places are close to The Longemont Shanghai Hotel?

Located in the New Hongqiao Commercial Center and Changning area, The Longemont Shanghai Hotel is close to great shopping choices like If you love second hand Bazaar, Paris in spring Store (dingxi road) and k11 Art.

What are popular attractions near The Longemont Shanghai Hotel?

Guests at The Longemont Shanghai Hotel can easily visit Shanghai Propaganda Poster Art Centre, Huashan Greenland and Song Qingling’s Former Residence located in the New Hongqiao Commercial Center and Changning area.

What popular natural sightseeing spots are close to The Longemont Shanghai Hotel?

The Longemont Shanghai Hotel is located in the New Hongqiao Commercial Center and Changning area, which is famous for natural sightseeing destinations such as Qishan village.

See map

Explore the neighborhood

What people love about The Longemont Shanghai Hotel

  • 9.2

    Exceptional
    Location

    "Good location."

    JUN

    |

    December 9, 2019

  • 10

    Exceptional
    Location

    "Location is very good, in close proximity of public transportation making getting around super convenient."

    Sasawan

    |

    May 2, 2019

  • 9.2

    Exceptional
    Bathroom

    "The room is large, bathroom clean, plenty of shampoo and conditioner."

    Jian

    |

    February 4, 2020

Property ranking|Compared to 758 Shanghai properties
See all rankings
Room comfort score
8.5/10
Cleanliness score
8.5/10
Value for money score
8.2/10
Service score
8/10
Better than
96
%
of Shanghai properties
Better than
87
%
of Shanghai properties
Better than
84
%
of Shanghai properties
Better than
83
%
of Shanghai properties
Overall rating:

8.8

Excellent
5,145 reviews
Cleanliness
8.5
Facilities
8.1
Location
7.9
Read all reviews >
More about The Longemont Shanghai Hotel

More about The Longemont Shanghai Hotel

The Longemont Shanghai Hotel

When you are looking for comfortable and convenient accommodations in Shanghai, make The Longemont Shanghai Hotel your home away from home. A stay at The Longemont Shanghai Hotel ensures an easy access to the lively city and all of its wonders. Variety is the spice of life. The Longemont Shanghai Hotel offers an abundance of choices in activities, with its location just 6.6 km from the The Bund (Wai Tan).
The Longemont Shanghai Hotel provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Shanghai can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Longemont Shanghai Hotel.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at The Longemont Shanghai Hotel offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms. The executive lounge is an extra bonus for guests, providing an exceptionally comfortable and well-appointed atmosphere for lounging.


Dining and things to do

Wake up with no worries at The Longemont Shanghai Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
If you like to eat in the privacy of your room, The Longemont Shanghai Hotel can arrange to have groceries delivered to your doorstep.
Throughout the day, you can enjoy the activities offered at The Longemont Shanghai Hotel. Warm up at the end of the day with a visit to the hot tub, salon, steam room, spa and sauna. The many offerings at The Longemont Shanghai Hotel ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's tennis court. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

Venture outside The Longemont Shanghai Hotel and explore Shanghai during your stay. You're sure to want to visit Oriental Pearl Tower located 7.4 km away, among the most sought-after photographs for anyone visiting Shanghai. Learn about the city's art history with a day at Shanghai Museum (Shanghai Bowuguan) located 4.8 km away, where you can see collections by famous artists.


Reasons to stay here

This hotel's facilities score higher than 90% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 96% of accommodations in the city.
This accommodation beats more than 96% of competition in the city on room comfort.

Show less

Amenities and facilities

Excellent
Facilities

8.1

Most talked about facilities

Housekeeping

19 mentions

Breakfast

12 mentions

Taxi

10 mentions

Swimming Pool

7 mentions

Languages spoken
  • English
  • Chinese [Mandarin]
  • Japanese
  • Korean
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Tennis court
  • Ticket services
  • Tours
Cleanliness and safety
  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoking area
For the kids
  • Babysitting service
  • Family room
  • Kids club
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Car power charging station
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Bathtub
  • Carpeting
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Complimentary tea
  • Daily newspaper
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Internet access – LAN
  • Internet access – wireless
  • iPod docking station
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop workspace
  • Linens
  • Locker
  • Mini bar
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Scale
  • Seating area
  • Sewing kit
  • Shoeshine kit
  • Shower
  • Slippers
  • Smoke detector
  • Sofa
  • Telephone
  • Towels
  • Trouser press
  • Umbrella
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
皇朝尊会
  • Cuisine: Chinese
  • Menu: Buffet

Location

1116 Yan An West Road, New Hongqiao Commercial Center and Changning, Shanghai, China, 200052
Very good
Location

7.9

Airports
  • Shanghai Hongqiao International Airport (SHA)
    9.3 km 27 min drive
  • Shanghai Pudong International Airport (PVG)
    36.8 km 52 min drive
Public transportation
  • Jiao Tong University Metro Station
    740 m 9 min walk
  • Jiangsu Road Metro Station
    990 m
Hospital or clinic
  • Shanghai Dianli Hospital
    490 m 7 min walk
Shopping
  • South Bund Soft Spinning Material Market
    6.7 km
Convenience store
  • Century Mart
    1.2 km 8 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Former French Concession
    4.3 km
  • Shanghai Museum (Shanghai Bowuguan)
    4.8 km
  • Nanjing Lu (Nanjing Road)
    5.5 km
  • Yu Garden (Yuyuan)
    5.9 km
  • The Bund (Wai Tan)
    6.7 km
  • Oriental Pearl Tower
    7.4 km
  • Shanghai Tower
    7.7 km
  • Shanghai World Financial Center
    7.9 km
  • Shanghai Disneyland
    23.4 km
  • Zhujiajiao Ancient Town
    37.3 km
Nearby landmarks
  • Clark Hatch Fitness Centre
    60 m
  • Huashan Greenland
    250 m
  • KEDI
    380 m
  • Time Passage Bar
    400 m
  • Consulate General of the Kingdom of Belgium
    410 m
  • Changning Tennis Club
    440 m
  • Pirates Bar
    470 m
  • Anar Pomegranate Lounge
    480 m
  • Shanghai Dianli Hospital
    490 m
  • Zhenai Women Hospital
    510 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • This is a strictly non-smoking property. Guests are responsible for all costs, damages, and liabilities caused by smoking.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
  • Reception open until12:00
Getting around
  • Airport transfer fee750 CNY
  • Distance from city center2 km
  • Travel time to airport (minutes)15
Extras
  • Breakfast charge (unless included in room price)187 CNY
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors53
  • Number of restaurants2
  • Number of rooms 511
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2014
Parking
  • Daily parking fee0 CNY

Property announcements

In compliance with the new "Shanghai Household Waste Management Regulations", from July 1, 2019 onward the property will not provide disposable amenities including toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Considering the Coronavirus (COVID-19) circumstances, we request that you check travel restrictions and relevant travel advisories before booking and traveling.

As part of the Coronavirus (COVID-19) restrictions, the property may request additional documentation from guests to validate identification, travel itinerary, and other relevant information. Please contact the property for more details.

The 48th-floor lounge in this property is currently closed.

Reviews of The Longemont Shanghai Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.5
Facilities8.1
Location7.9
Room comfort and quality8.5
Service8.0
Value for money8.2
High score for Shanghai
Rating
9+ Exceptional (143)
8-9 Excellent (118)
7-8 Very Good (120)
6-7 Good (47)
<6 Below Expectation (70)
Time of the year
Mar - May (124)
Jun - Aug (127)
Sep - Nov (126)
Dec - Feb (121)

Show reviews that mention 

Showing 498 verified guest comments
12345
10.0
Exceptional
Sasawan from Thailand
Business traveler
Premier Double or Twin Room
Stayed 4 nights in March 2019

Great room and facility.”

Hotel quite new. Location is very good, in close proximity of public transportation making getting around super convenient.

Reviewed May 02, 2019

See room deals

9.2
Exceptional
Jian from United States
Solo traveler
Deluxe Room
Stayed 3 nights in January 2020

Quiet and clean Hotel in a good location ”

I was there during the coronavirus epidemics in Shanghai, not many people stay in the hotel. The room is large, bathroom clean, plenty of shampoo and conditioner. Breakfast is nice, only a few people ate breakfast each morning. I think Plenty of choicesEnd it is good! Only thing is the location is a little bit walking distance to Ward subway subway station. I didn’t find bus station nearby, that is a little difficult to get to the west 南京 road。 commercial district.

Reviewed February 05, 2020

See room deals

10.0
Exceptional
Andrew from United States
Business traveler
Deluxe Room
Stayed 1 night in January 2019

Perfect Location”

The Longemeont is a hidden gem of a hotel. 5 Start in the local setting.

Reviewed February 03, 2019

See room deals

9.2
Exceptional
JUN from South Korea
Solo traveler
Deluxe Room
Stayed 3 nights in December 2019

I like here”

clean. good location. kind. I will stay next time again

Reviewed December 09, 2019

See room deals

9.2
Exceptional
Jerry from Singapore
Solo traveler
Studio
Stayed 3 nights in July 2018

Affordable pricing and big room”

One of the more affordable hotels with decent room size in shanghai not too far away from shopping district

Reviewed January 08, 2019

See room deals

8.8
Excellent
Jerry from Singapore
Solo traveler
Studio
Stayed 2 nights in July 2018

Worth the price, big room”

Always love to stay here whenever i visit shanghai due to the price and size of room

Reviewed January 08, 2019

See room deals

8.4
Excellent
Wei from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in April 2019

Warm and Sincere reception”

I was well greeted upon arrival, and they offered a complimentary upgrade for room without me asking at all. Staff were friendly and warm, and speak well.

Reviewed April 16, 2019

See room deals

8.8
Excellent
Tao from China
Family with young children
Deluxe Room
Stayed 3 nights in August 2019

Excellent”

The room is not as big as I thought before.

Reviewed August 29, 2019

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7.2
Very good
Rick from Singapore
Couple
Deluxe Room
Stayed 6 nights in December 2018

Comfortable hotel in a central location”

Hotel is well designed and comfortable. Good location: getting around is easy. Only regret is that the room is not well maintained and despite the beautiful design, furniture is falling apart. Housekeeping can be improved too.

Reviewed January 30, 2019

See room deals

7.2
Very good
Sandro from Italy
Business traveler
Deluxe Room
Stayed 5 nights in November 2019

Good price ok location ”

The location is good to take a taxi to hongqiao but at least 15 min walk from any subway station

Reviewed December 10, 2019

See room deals

7.6
Very good
Kok from Singapore
Business traveler
Deluxe Room
Stayed 2 nights in January 2019

Very good”

Comfi and nice room!

Reviewed January 05, 2019

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6.4
Good
Chee from Singapore
Business traveler
Deluxe Room
Stayed 3 nights in August 2019

Difficult to get taxi and located far away from the nearest train station.”

Too noisy, from opening and closing of doors, people talking and traffic.

Reviewed August 24, 2019

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6.0
Yangki from South Korea
Business traveler
Premium Twin or King Bed
Stayed 3 nights in January 2019

PM2.5 AQI over 150 in-door and cockroaches in the breakfast cafe”

According my new purchased PM2.5 detector, the in-door AQI over 150 and i saw cockroaches running around nearby the noodle station.

Reviewed January 28, 2019

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3.2
CHENG from China
Family with teens
Deluxe Room
Stayed 1 night in May 2019

poor service”

3 star hotel

Reviewed May 08, 2019

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2.0
Ashley
Family with young children
Premium Twin or King Bed
Stayed 1 night in March 2019

Awful service!! The worst customer service I ever had!!”

Poor communication with customers and booking websites. This hotel doesn't care for customers at all and didn't even notify us their pool was under maintenance till we checked in.

Reviewed April 28, 2019

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9.3
Exceptional
Timothy from United States
Couple
Deluxe Room
Stayed 1 night in January 2010

Excellent Hotel”

Customer Service Design Price
No cons that I can think of.

Stayed at the Longemont for a week in late 2009. What a great stay! The service is great and the rooms are excellent. It's about a 15-20 minute walk to the nearest Metro, but taxi's are cheap and readily available. There is a great/cheap massage place just next to the hotel (just to the right of the more expensive spa). We had a little difficulty in getting the room as cool as we would like it, but we were there in the dead of winter. The chocolate filled pastries were a great way to start the day. Wish there were more great hotels like the Longemont!

Reviewed January 11, 2010

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9.0
Exceptional
Benjamin from United States
Solo traveler
Club Room
Stayed 3 nights in December 2009

Very Nice Hotel”

-Great restaurant selection within the hotel -Club level room was spacious, comfortable and clean with a superb bathroom setup -Hotel staff was friendly upon arrival -Gym and pool were well maintained and adequate
-Long ride from the airport by cab, painful during rush hour

Upscale and affordable luxury-style hotel in Shanghai, the Longemont has good food, comfortable and clean rooms, and with a high-level room, a scenic view of Shanghai. Centrally located, it is a great launching point for either a cultural tour of Shanghai or a night out in town.

Reviewed January 06, 2010

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8.7
Excellent
gordon from New Zealand
Couple
Deluxe Room
Stayed 2 nights in January 2010

Longemont Hotel Shanghai”

Everything especially the view
Not close to metro, but taxis are cheap!

When we checked in, due to breakfast not being included in the room cost, I went to purchase and pay for breakfasts and it was very expensive! The receptionist offered a room upgrade to exec level, 54th floor which included breakfast, exec club access etc for an additional 800RMB, so I took it - excellent choice, however, this did put the room into a 250 or so per night price bracket and I could have been in the Hilton or a Westin for that amount. The room was excellent, and the bathroom and shower with separate huge bath was a welcome sight after the Ibis we had been staying in at Harbin. Floor to ceiling windows offered a second to none view of Shanghai, fresh fruit in the room, a good choice of bars and eateries to suit most budgets are at the hotel - assuming if you are staying there, you can afford reasonably expensive meals. The staff oozed 5 star quality, spoke excellent English and may our 2 nights there a joy. Location is a little out of the way if you want to use the Metro, but taxis are cheap, and there is a station about 20 mins walk from the hotel. All in all and excellent experience. This is also my last of 3 reviews and I need to point out that Agoda have my business from here on in for all Asian room bookings - I stay in a lot of hotels every year, and usually use another booking engine nowhere near as efficient as Agoda

Reviewed January 19, 2010

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8.8
Excellent
Kwong from United States
Business traveler
Deluxe Room
Stayed 2 nights in October 2016

Good value for money”

Longemont surprised me with its room quality - bedroom and bathroom were very comfortable, clean, soft bed, large bathroom/shower. Location is not bad in central Shanghai but it's along a main road and freeway exit so quite crowded with traffic and a bit of a walk to the subway station through crowded streets (15 mins). Breakfast buffet is ok, quality is not great for its price of 148 RMB. But overall, I wouldn't mind staying here again! Good value for its price

Reviewed October 18, 2016

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10.0
Exceptional
peter from Switzerland
Business traveler
Deluxe Room
Stayed 2 nights in January 2017

Excellence on all fronts”

The Longemont is truly a superb place to stay in Shanghai. Conveniently located, the place boasts of outstanding F&B facilities, a great gym, a delightful club lounge with superb views! For sure my future "home" for my frequent travels to Shanghai

Reviewed January 23, 2017

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