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The Luang Say Residence
The Luang Say Residence
The Luang Say Residence
The Luang Say Residence
The Luang Say Residence
The Luang Say Residence
The Luang Say Residence

Removed from saved list

9

Exceptional

156 reviews

156 reviews

Breakfast6
Swimming Pool5
Food & Dining4
See map

8

Excellent

Location rating score

Excellent location - 580 meters from city center
Parking
FREE
Popular landmarks
Luang Prabang Night Market 1.5 km
Mount Phousi 1.6 km
Bamboo Bridge 1.7 km
Royal Palace Museum 1.7 km
Old Quarter Luang Prabang 1.8 km
Alms Giving Ceremony 2.1 km
Wat Xiengthong 2.7 km
Tad Sae Waterfall 10.2 km
Kuang Si Falls 20.3 km
Nearby landmarks
Latsouda 230 m
La Pistoche 250 m
Phouvao Street 310 m
Kaysone Phomvihane Monument 320 m
Gym 330 m
Immigration Office 340 m
Wat Tat Luang 650 m
Wat Manorom 670 m
Phosi Market 700 m
Luang Prabang Stadium 730 m

The Luang Say Residence

4-5 Ban Phonepeng, PO Box 507, Phu Vao / Phu Meo, Luang Prabang, Laos, 06000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Phu Vao / Phu Meo part of Luang Prabang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Kuang Si Falls. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and outdoor pool on-site.

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Highlights

Sparkling clean

840 meters to UXO Lao Visitors Centre

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Bicycle rental

Car park

Swimming pool [outdoor]

Shuttle service

Complimentary WIFi in all rooms

Check-in/out [express]

Value for money8.6
Distance to city center1 Km
Location rating8.0
Nearest airportLuang Prabang International Airport (LPQ)
Distance to airport4.8 km

Rooms available at The Luang Say Residence

Exceptional
Room comfort & quality

9.3

Explorator Suite
...
  • Room size: 74 m²/797 ft²
  • Garden view
  • 2 single beds or 1 king bed
Enter dates to see prices
Pioneer Suite
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Suite King
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Executive Premier Twin Room
...
  • Room size: 74 m²/797 ft²
  • Garden view
  • 2 single beds or 1 king bed
Enter dates to see prices
Pioneer King Suite
...
  • Room size: 43 m²/463 ft²
Enter dates to see prices
Explorer Suite
...
  • Room size: 74 m²/797 ft²
Enter dates to see prices
Explorator King Suite
...
  • Room size: 73 m²/786 ft²
Enter dates to see prices
Pioneer Twin Suite
...
  • Room size: 43 m²/463 ft²
Enter dates to see prices
Explorator Twin Suite
...
  • Room size: 73 m²/786 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Luang Say Residence?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Luang Say Residence?

The Luang Say Residence is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 9 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Luang Say Residence also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Luang Say Residence has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Luang Prabang with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Luang Say Residence?

Wake up to a great continental breakfast at The Luang Say Residence. Western breakfast is available for guests. There's an additional charge of 20 USD for adults and 10 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Luang Say Residence?

The Luang Say Residence features an on-site restaurant for your dining convenience. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at The Luang Say Residence?

Large events and gatherings such as private events can be hosted at The Luang Say Residence. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated.

What is the smoking policy at The Luang Say Residence?

The Luang Say Residence does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby The Luang Say Residence?

The Luang Say Residence is located in Phu Vao / Phu Meo, famous for good restaurants such as La Belle Epoque at The Luang Say Residence, AB Bakery and Le Sen.

What are popular attractions near The Luang Say Residence?

The Luang Say Residence is located in Phu Vao / Phu Meo area, which is famous for attractions such as Wat Tat Luang, Phouvao Street and Kaysone Phomvihane Monument.

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Explore the neighborhood

What people love about The Luang Say Residence

  • 9.6

    Exceptional

    "of COVID-19 situation that affected worldwide, I got a chance to stay here in discounting price and I'm so love this hotel."

    Panisa

    |

    June 8, 2020

  • 10

    Exceptional

    "Lovely stay"

    Ekanant

    |

    February 18, 2020

  • 9.2

    Exceptional
    Staff 

    "Beautiful villas, very warm and friendly staff, excellent service, highly recommended"

    See

    |

    January 28, 2020

Property ranking|Compared to 309 Luang Prabang properties
See all rankings
Service score
9.7/10
Cleanliness score
9.7/10
Room comfort score
9.3/10
Room size
59 sqm.
Better than
99
%
of Luang Prabang properties
Better than
99
%
of Luang Prabang properties
Better than
97
%
of Luang Prabang properties
Bigger than
96
%
of Luang Prabang properties
Overall rating:

9

Exceptional
156 reviews
Cleanliness
9.7
Facilities
9.1
Location
8.0
Read all reviews >
What travelers say they love:
I would highly recommend this hotel to my family and friends...
Patricia from United States
Couple
More about The Luang Say Residence

More about The Luang Say Residence

The Luang Say Residence

Enjoy Luang Prabang day or night with a stay at The Luang Say Residence.
The Luang Say Residence offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Exploring Luang Prabang is made even more convenient with the car hire and shuttle services available at the hotel.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at The Luang Say Residence guarantee a comfortable stay for all travelers. Some rooms at The Luang Say Residence are equipped with air conditioning for your convenience. Some rooms at The Luang Say Residence include special design features like a balcony or terrace. In-room entertainment such as television, in-room video streaming and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at The Luang Say Residence. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
The Luang Say Residence offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar.
Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the souvenir shops.


Around the property

Take some time to explore Luang Prabang during your stay at the hotel. Get a photograph of yourself in front of Alms Giving Ceremony located 2.0 km away, a must-see for anyone visiting Luang Prabang. The best way to remember your time in Luang Prabang is with a nice gift at Luang Prabang Night Market located about 1.5 km away.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
This hotel scores higher than 99% of the city's accommodations for cleanliness.
This accommodation is highly rated for its staff and service, beating 99% of competition within the city.

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Amenities and facilities
Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

13 mentions

Swimming Pool

6 mentions

Housekeeping

5 mentions

Food & Dining

4 mentions

Languages spoken

  • English
  • Lao
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Massage
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alcohol
  • Bar
  • Bottle of water
  • Breakfast [free]
  • Coffee shop
  • Fruits/snacks
  • Happy hour
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Concierge
  • Contactless check-in/out
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Gift/souvenir shop
  • Laundry service
  • Library
  • Luggage storage
  • Postal service
  • Safety deposit boxes
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/out [express]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]

Getting around

  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Transport to airport

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Balcony/terrace
  • Bathrobes
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Fan
  • Hair dryer
  • Heating
  • Iron and ironing board
  • Lock box in room
  • Mini bar
  • Mosquito net
  • Non-smoking
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Slippers
  • Sofa
  • Streaming movies
  • Toiletries
  • Wi-Fi
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • American
Location
4-5 Ban Phonepeng, PO Box 507, Phu Vao / Phu Meo, Luang Prabang, Laos, 06000
Excellent
Location

8

Airports

  • Luang Prabang International Airport (LPQ)
    4.8 km 9 min drive
  • Oudomsay Airport (ODY)
    90.8 km

Public transportation

  • Luang Prabang Southern Bus Station
    1.0 km
  • Luang Prabang Northern Bus Station
    3.5 km

Hospital or clinic

  • Dr Chanhthy Phounsilakone
    970 m

Shopping

  • Luang Prabang Night Market
    1.5 km

Convenience store

  • Chitanh Minimart
    1.2 km

Cash withdrawal

  • ATM
    1.0 km
What's nearby

Popular landmarks

  • Luang Prabang Night Market
    1.5 km
  • Mount Phousi
    1.6 km
  • Bamboo Bridge
    1.7 km
  • Royal Palace Museum
    1.7 km
  • Old Quarter Luang Prabang
    1.8 km
  • Alms Giving Ceremony
    2.1 km
  • Wat Xiengthong
    2.7 km
  • Tad Sae Waterfall
    10.2 km
  • Kuang Si Falls
    20.3 km

Nearby landmarks

  • Latsouda
    230 m
  • La Pistoche
    250 m
  • Phouvao Street
    310 m
  • Kaysone Phomvihane Monument
    320 m
  • Gym
    330 m
  • Immigration Office
    340 m
  • Wat Tat Luang
    650 m
  • Wat Manorom
    670 m
  • Phosi Market
    700 m
  • Luang Prabang Stadium
    730 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-6 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00
  • Reception open until22:00

Getting around

  • Airport transfer fee9 USD
  • Distance from city center1 Km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)20 USD
  • Daily Internet/Wi-Fi fee0 USD

The property

  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 32
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2017

Reviews of The Luang Say Residence from real guests

Provided by verified guests of Agoda
9.0
/
10
Exceptional
Cleanliness9.7
Facilities9.1
Location8.0
Room comfort and quality9.3
Service9.7
Value for money8.6
High score for Luang Prabang
Rating
9+ Exceptional (72)
8-9 Excellent (22)
7-8 Very Good (10)
6-7 Good (1)
<6 Below Expectation (5)
Time of the year
Mar - May (35)
Jun - Aug (36)
Sep - Nov (15)
Dec - Feb (24)
All guests (156)
All room types
All languages

Show reviews that mention 

Showing 110 verified guest comments
12345
9.7
Exceptional
Donna from Australia
Solo traveler
Pioneer Suite
Stayed 4 nights in July 2011

Can't wait to return”

Service, rooms, food

i've stayed in most of the higher end hotels in luang prabang, and this is by far my favourite. the service is the best i've experienced anywhere in luang prabang - the staff are very friendly and welcoming, nothing is a bother and eduard is particularly exceptional. the food is great too - the eggs benedict for breakfast are divine, and i became addicted to the risottos at dinner! it's more expensive than other restaurants in town, but well worth it. the rooms are very spacious and beautifully finished, and the beds and pillows are super comfortable. the location is a short distance from town but still very convenient - it's an easy 10 minute bicycle ride, or you can take a tuk-tuk. i highly recommend luang say residence.

Reviewed July 25, 2011

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10.0
Exceptional
Mary from United States
Couple
Pioneer Suite
Stayed 3 nights in June 2011

Highlight of our trip”

fantastic pool, impeccable service, beautiful villas and grounds

staying at this hotel was the highlight of our trip. it is absolutely beautiful, and the staff are very helpful and nice and always there just when you need them. it has one of the nicest pools we have ever been in. the suites are in villas spaced around the grounds, and are very nicely done, with very high quality materials throughout. it feels very luxurious and unique and the staff make you feel very pampered, without being overbearing at all. the hotel is a bit out of the center, as it takes about 25-30 minutes to walk to the center, although you can take a tuk-tuk into town easily. we had planned to switch to a hotel in the center in order to be right in the middle of things, but we loved being at the luang say so much that we extended our stay there and stayed for 5 nights, and would have loved to stay longer! the hotels in town do not have the views of the mountains around, the huge pool, or the sense of calm that is so relaxing to come back to at the end of the day. the breakfast is delicious, with the best eggs benedict ever! the croissants are delicious too, and the fruit plate well presented and delicious. i celebrated my birthday at the luang say, and the staff went out of their way to make me feel very special. i would imagine that they are excellent with any special occasion and would make your day extremely memorable, as they did mine. we cannot recommend this hotel highly enough -- especially during the next few months, as they have a special lower price as an opening special. it is a great great deal! i have stayed at five star hotels around the world and this one is at the top of the list in my book, as it is so special and unlike any other hotel!

Reviewed June 21, 2011

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9.7
Exceptional
Thomas from Germany
Couple
Pioneer Suite
Stayed 5 nights in November 2011

Amazing experience”

It's a rare combination of outstanding facilities, charme and excellent service. The hotel easily competes with the best in Asia

staying at the luang say residence is an amazing experience. . facilities: the large and luxurious rooms are in small buildings, scattered across the lovely garden. each house features up to 4 rooms. wonderful bed. lots of details (water, fruit, tea/coffee, amenities, mood light, etc). beautiful lobby and restaurant. lovely bar with fireplace. a gym would be nice. overall: spotless. most guests are well dressed, adding to the charme of the place. food: very good. dinner is excellent. nice menu with a french and asian selection. great quality. nice presentation (i hope the foie gras will disappear from the menu though; as i object this pretty cruel food). breakfast is a la carte, like in other top hotels. here, the french management is most visible. wonderful croissants, brioches, etc. also eggs or oatmeal. great fresh juices. other items for an additional charge (which is unusual and not appropriate for such a great place). varity is probably a bit limited if you are used to things like cheese, ham etc., but ok for 2-3 days. presentation again is excellent. service: outstanding. all staff are wonderful. very friendly, personal, professional. we felt as wishes were anticipated. i spend a good half of my year in hotels - i have seen only few better places. main challenge will be to keep up this very high standard. excellent! overall, you will really like this place. we skipped a boat trip in order to enjoy the place for longer. very recommended!

Reviewed December 01, 2011

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10.0
Exceptional
Matias from Finland
Couple
Pioneer Suite
Stayed 3 nights in June 2013

The best hotel I have ever stayed at”

The breakfast was superb, the suite, pool and garden were fabulous, and the staff was incredibly friendly and attentive.

The hotel staff made us feel at home from the moment we walked in until the day we left. Every detail of the colonial style hotel was excellent - from the descriptions at the restaurant tables about the French explorers who lived at the residence, to the way the room service prepared the room for the night so that we didn't need to think about mosquito nets, and so on. We walked and cycled a lot in Luang Prabang. The shuttle service to town and back was very convenient as well. The pool area was well kept and the pool service was very friendly. At one breakfast the waiter was so nice he even gave us a brief explanation of the people and tribes who live in Luang Prabang and Laos. The staff is really what makes the hotel into what it is.

Reviewed July 11, 2013

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9.3
Exceptional
Nancy from Australia
Couple
Explorator Suite
Stayed 5 nights in July 2014

Absolutely wonderful guesthouse”

The staff helpfulness, the luxurious guest room and the delicious food.

I can't speak highly enough of the staff and the comfort of the Exploratory suite above the dining room. We stayed for 5 nights and it proved a wonderful retreat from the August humidity and busy streets. The pool is a delightful area and the dining room offers a fine variety. I recommend the fresh spring rolls, though. Staff are genuinely smiley and gracious, as is the wonderful Lao way. It's not in the best Luang Prabang area, but having already stayed in the old town, we welcomed the garden and pool space. Transfers into the old area are offered at any time and the tuk tuks from town are very inexpensive. It's also quite possible to walk from the guesthouse to the Museum and old town, as I did on several occasions. This would be my hotel of choice should I find myself back in lovely Luang Prabang.

Reviewed August 21, 2014

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9.7
Exceptional
Leonard from Netherlands
Family with young children
Pioneer Suite
Stayed 2 nights in April 2012

Great French Colonial home”

Loved everything about the hotel

our family had five fabulous day at luang say residence. latsamy and her staff were wonderful, accommodating and friendly which made our stay felt like our home away from home. breakfast was excellent, the best brioche and croissant you will find in laos just like being back in france. we also loved the bikes that were available on the premises and biked often into the city of luang phrabang which only takes 15 minutes so don't deter that the hotel is "not" in the center. we highly recommend this hotel if you would like a piece of tranquility, service and feeling at home. love it so much that we plan to build an identical house in the near future in thailand.

Reviewed May 12, 2012

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10.0
Exceptional
Elise from Netherlands
Family with young children
Pioneer Suite
Stayed 4 nights in May 2012

Elegant hotel with fantastic service.”

The hotel is a 'colonial dream', the interior decorating is superb. Their breakfast service is fantastic.

we stayed 4 nights in luang say and did not want to leave. we booked 2 pioneer suites for our family. the rooms are beautiful each with private balcony. the gardens are large and 2 rabbits roam around, to the delight of our children. each night they would refresh our room and leave a small locally made present. luang say is on the outskirts of luang prbang but still only a 5 minute bicycle ride or tuktuk ride into town. the hotel has 11 bicycles that you can use for free. the staff is very helpful and will try to accommodate every need. we enjoyed the happy hour in the elegant bar overlooking the gardens. our children loved the large pool. we would love to come back! we had dinner at the hotel once and it was lovely, they have a french/asian menu.

Reviewed June 03, 2012

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10.0
Exceptional
Don from United States
Couple
Pioneer Suite
Stayed 2 nights in January 2013

Practically perfect in every way!”

Everything!

This hotel is fabulous! The personal greeting from the hotel manager upon arrival until your departure.....no detail is forgotten. The rooms are so lovely and the amenities are just....well....they even provided mosquito spray. The Luang Say Residence is beautiful. They arranged everything for us. We rode scooters to the lovely waterfalls, and were taken to and from the night market or anywhere we cared to go! This place is a real treat! Oh yeah! And the breakfast.....

Reviewed February 07, 2013

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9.6
Exceptional
Panisa from Laos
Group
Pioneer Suite
Stayed 1 night in June 2020

COVID-19 Promotion”

I found this hotel by accident during walking back to hotel from Sin-dad restaurant and I was impressed by a beutiful building of Luang Say Residence so this hotel became my wishlist. Because of COVID-19 situation that affected worldwide, I got a chance to stay here in discounting price and I'm so love this hotel. Everything is perfect, interior, staffs, service, food, etc. If you have a chance, do not hesitate. I strongly recommend this hotel.

Reviewed June 08, 2020

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9.7
Exceptional
Sarah from United Kingdom
Couple
Pioneer Suite
Stayed 3 nights in December 2011

Beautiful hotel with fantastic service”

Hotel decor, staff and breakfasts

luang say residence is one of the best hotels we've stayed in...beautiful setting, friendly and helpful staff who think of everything and great rooms. we stayed over christmas and the special christmas dinner and activities (inclusive of pre-dinner cocktails, canapes and show) was brilliant. the freshly made croissants and eggs benedict are to die for. would definitely recommend and we will be returning!

Reviewed January 14, 2012

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9.7
Exceptional
Wendy from Australia
Couple
Pioneer Suite
Stayed 6 nights in August 2011

Fabulous unique experience”

Heavenly

The Luang Say Residence was just oozing with ambience. Like stepping back to a more romantic era, very French. We stayed in one of the Pioneer Suites for six nights. Everything about the place was about quality. Beautiful landscaped gardens, comfortable, larger than average room (with private outdoor area). Friendly staff, Great breakfasts. Good Chef. Easy, short drive into town. Would definitely recommend.

Reviewed August 31, 2011

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10.0
Exceptional
Candice from Singapore
Group
Pioneer Suite
Stayed 3 nights in June 2019

Highly Recomended!”

Everything was perfect! From the location to the rooms and obviously the prices that we are paying we feel that we get every cents worth! The hotel is just 5mins drive from most great restaurants and night market. The room is cleaned everyday and the breakfast is just amazing! I like the noodle soup and congee from the breakfast so much I ordered it for supper! Do come to this estate if you want to just chill in Luang prabang.

Reviewed June 14, 2019

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9.6
Exceptional
Patricia from Hong Kong SAR, China
Family with young children
Explorator Suite
Stayed 5 nights in March 2018

Beautiful hotel, colonial architecture, groomed gardens and lovely pool (if a little cold!!) ”

The staff are fantastic so helpful and knowledgeable, all our requests were met easily and efficiently. We will definitely recommend this hotel to friends. Our children loved taking the tuk tuk’s back from town - a 5 min ride - the location worked for us as it was a bit quieter. The hotel also offer a free shuttle to and from town and are able to collect you from locations within Luang Prabang - as said - nothing is too much trouble!

Reviewed April 05, 2018

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9.7
Exceptional
Georg from Italy
Couple
Pioneer Suite
Stayed 3 nights in October 2012

Excellent Hotel and extremely friendly service”

Very stylish rooms, free shuttle service to the town center, great breakfeast, very well kept garden

The Luang Say Residence definitely merits its 5 stars. Staff is extremely attentive and friendly, all facilities are well kept and very clean. Unfortunately the WiFi was not working all the time and sometimes very slow - the only black mark of our stay.

Reviewed November 25, 2012

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9.7
Exceptional
Aaron from United States
Couple
Pioneer Suite
Stayed 2 nights in May 2011

Simply Stunning!”

Service, Facilities, Accommodation, Breakfast

Do yourself a favor and book yourself at the Luang Say. Service is impeccable(Eduoardo!), rooms are brand new and spacious, yet give off that wonderful colonial feel. The breakfast, which was included, was massive and delicious. My boyfriend claims the hollandaise on the eggs benedict is the best he's ever had. Location is a bit aways from town however the hotel offers free shuttle service as well as bicycles at your disposal. Loved it!

Reviewed May 25, 2011

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10.0
Exceptional
Paridhi from Singapore
Group
Pioneer Suite
Stayed 2 nights in May 2019

Excellent hotel”

Loved everything about the hotel- the room, food, amenities and hospitality! We even used the tour packages offered by the hotel and it was really good. Staff was exceptionally nice and helped us make restaurant reservations, book tours etc. Will stay there again if i visit Luang Prabang!

Reviewed May 28, 2019

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10.0
Exceptional
Russell from United States
Solo traveler
Explorator Suite
Stayed 2 nights in August 2019

Perfection!”

I recently stayed at the Luang Sang Residence and thought it was spectacular. It is a colonial style hotel that was spotless as far cleanliness, had very friendly and efficient staff, and the food at the restaurant both for dinner and breakfast was outstanding. The hotel went above and beyond what I would expect so I was thrilled with my recent stay

Reviewed August 28, 2019

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9.6
Exceptional
Patricia from United States
Couple
Pioneer Suite
Stayed 3 nights in November 2018

Wonderful Experience!”

We were traveling through Laos and found the Luang Say through my employee hotel program. It was a great experience all around. The staff were professional and courteous, the accommodations were clean and luxurious, and the food was delicious. I would highly recommend this hotel to my family and friends. Thank you!

Reviewed December 05, 2018

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5.3
michael from Australia
Couple
Pioneer Suite
Stayed 5 nights in June 2012

Very disappointted given the rating of this hotel”

Nice rooms with good amenities, nice pool

We stayed at Luang Say for five nights. The rooms are nice, a good size, with  good amenities, but the overall service, attention to detail and the quality of the breakfast was disappointing, certainly not what we would expect in this class of hotel. It really spoilt out overall experience at the hotel. Our major issues were as follows: - the breakfast was a la carte, limited,  ordinary, horrible bread  with no choice, poorly cooked eggs and accompaniments  - pressure placed on us to eat in the hotel restaraunt -provisions in the room were not replaced until they had run out. Consequently we ran out of  tissues and toilet paper. Of course you can ask for more but this is not what we expect in this class of hotel - we could not find towels at the pool and had to wander around the grounds to draw this to their attention.   Luang Say is a little out of town but the hotel has a drop off service which runs to a timetable and are reasonably flexible other times. They have bikes available and there is much to see in Luandg Prabang by bike, we recommend it whenever you stay. We would not return to ls as it was not good value for money and we think 5 stars overrates it for service and attention to detail..

Reviewed June 23, 2012

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9.7
Exceptional
Trevor from Canada
Family with teens
Pioneer Suite
Stayed 2 nights in July 2011

Amazing hotel with impeccable service”

gorgeous grounds, incredbile staff

We ended up hearing about the hotel from a fellow traveler and the special they had on meant that we changed our plans for the last 3 nights of our stay in Luang Prabang. Having traveled a fair amount, this certainly rates as one of the top hotels we have ever stayed in.

Reviewed July 25, 2011

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