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The Luang Say Residence

"Beautiful villas, very warm and friendly staff, excellent service, highly recommended"

See - January 28, 2020
Explorator Suite The Luang Say Residence
Interior view The Luang Say Residence
Swimming pool [outdoor] The Luang Say Residence
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The Luang Say Residence

4-5 Ban Phonepeng, PO Box 507, Phu Vao / Phu Meo, Luang Prabang, Laos, 06000 - See map
Free Wi-Fi
See map
Popular landmarks
Luang Prabang Night Market 1.5 km
Mount Phousi 1.6 km
Bamboo Bridge 1.7 km
Royal Palace Museum 1.7 km
Old Quarter Luang Prabang 1.8 km
Alms Giving Ceremony 2.1 km
Wat Xiengthong 2.7 km
Tad Sae Waterfall 10.2 km
Kuang Si Falls 20.3 km
Nearby landmarks
Latsouda 230 m
La Pistoche 250 m
Phouvao Street 310 m
Kaysone Phomvihane Monument 320 m
Gym 330 m
Immigration Office 340 m
Wat Tat Luang 650 m
Wat Manorom 670 m
Phosi Market 700 m
Luang Prabang Stadium 730 m
8.0

Excellent

Location rating score

580 meters from city center
ParkingFREE
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Breakfast [free]

  • Air conditioning

Cheaper than 70% of all properties in Luang Prabang in the last 24 hoursCompared to 428 Luang Prabang properties at Agoda for various dates
Value for money8.6
Distance to city center1 Km
Location rating8.0
Nearest airportLuang Prabang International Airport (LPQ)
Distance to airport4.8 km

Rooms available at The Luang Say Residence

Exceptional
Room comfort & quality
9.3
Explorator Suite
...
  • Room size: 74 m²/797 ft²
  • Garden view
  • 2 single beds or 1 king bed
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Pioneer Suite
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 2 single beds or 1 king bed
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Pioneer King Suite
...
  • Room size: 43 m²/463 ft²
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Explorer Suite
...
  • Room size: 74 m²/797 ft²
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Double Executive
...
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    Single Pioneer Suite, Standard Rate
    ...
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      Deluxe Superior Room
      ...
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        Suite One Bedroom
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          Double
          ...
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            Suite Honeymoon
            ...
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              Frequently asked questions

              What time is check-in and check-out at The Luang Say Residence?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to The Luang Say Residence?

              The Luang Say Residence is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 9 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Luang Say Residence also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Luang Say Residence has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Luang Prabang with private transportation, the hotel can arrange car rental for you.

              What is the smoking policy at The Luang Say Residence?

              The Luang Say Residence does permit smoking in some areas and is not 100% smoke-free.

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              What people love about The Luang Say Residence

              • 9.6
                Exceptional

                "Very personalized approach that makes you feel welcome right away."

                Frank

                |

                August 22, 2019

              • 9.6
                Exceptional
                Staff 

                "Everything is perfect, interior, staffs, service, food, etc."

                Panisa

                |

                June 8, 2020

              • 9.6
                Exceptional
                Staff 

                "The food was incredible, the staff friendly and helpful."

                Phyllis

                |

                December 20, 2019

              Property ranking|Compared to 428 Luang Prabang properties
              See all rankings
              Service score
              9.7/10
              Cleanliness score
              9.8/10
              Room comfort score
              9.3/10
              Room size
              59 sqm.
              Better than
              99
              %
              of Luang Prabang properties
              Better than
              99
              %
              of Luang Prabang properties
              Better than
              98
              %
              of Luang Prabang properties
              Bigger than
              97
              %
              of Luang Prabang properties
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              Overall rating:
              9.1
              Exceptional
              152 reviews
              Cleanliness
              9.8
              Facilities
              9.2
              Location
              8.0
              Read all reviews >
              What travelers say they love:
              I recently stayed at the Luang Sang Residence and thought it...
              Russell from United States
              Solo traveler
              More about The Luang Say Residence

              More about The Luang Say Residence

              Built at the heart of a tropical garden planted with lotus, The Luang Say Residence allows you to immerse yourself in the same path that the French explorers have taken during the development of Luang Prabang. This vast establishment is completed with ancient architecture and elegant wood furniture which adds the historic grandeur to the building. Exotic, wooden furniture is lined in each room, while the lounge corner comprises of a divan and writing bureau. The ceilings are made from wooden beam and willow. The bar emits a French bistro feeling, while the restaurant offers extensive selection of cuisine. Relax in an expansive pool surrounded by gardens. The Luang Say Residence is truly your colonial dream-come-true.

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              Most talked about facilities

              Breakfast
              13 mentions
              Swimming Pool
              6 mentions
              Housekeeping
              5 mentions
              Food & Dining
              4 mentions

              What they offer

              9.6
              Exceptional

              "This was an exceptional hotel experience, every detail was p..."

              Phyllis

              |

              December 20, 2019

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Food and dining

              Breakfast options

              American

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
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              Property's guest policies

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              Some helpful facts

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              Reviews of The Luang Say Residence from real guests

              Provided by verified guests of Agoda
              9.1
              /
              10
              Exceptional
              Cleanliness9.8
              Facilities9.2
              Location8.0
              Room comfort and quality9.3
              Service9.7
              Value for money8.6
              High score for Luang Prabang
              Rating
              9+ Exceptional (72)
              8-9 Excellent (22)
              7-8 Very Good (10)
              6-7 Good (1)
              <6 Below Expectation (5)
              Time of the year
              Mar - May (35)
              Jun - Aug (36)
              Sep - Nov (15)
              Dec - Feb (24)
              All guests (152)
              All room types
              All languages

              Show reviews that mention 

              Showing 110 verified guest comments
              12345
              9.7
              Exceptional
              Donna from Australia
              Solo traveler
              Pioneer Suite
              Stayed 4 nights in July 2011

              Can't wait to return”

              Service, rooms, food

              i've stayed in most of the higher end hotels in luang prabang, and this is by far my favourite. the service is the best i've experienced anywhere in luang prabang - the staff are very friendly and welcoming, nothing is a bother and eduard is particularly exceptional. the food is great too - the eggs benedict for breakfast are divine, and i became addicted to the risottos at dinner! it's more expensive than other restaurants in town, but well worth it. the rooms are very spacious and beautifully finished, and the beds and pillows are super comfortable. the location is a short distance from town but still very convenient - it's an easy 10 minute bicycle ride, or you can take a tuk-tuk. i highly recommend luang say residence.

              Reviewed July 25, 2011

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              10.0
              Exceptional
              Mary from United States
              Couple
              Pioneer Suite
              Stayed 3 nights in June 2011

              Highlight of our trip”

              fantastic pool, impeccable service, beautiful villas and grounds

              staying at this hotel was the highlight of our trip. it is absolutely beautiful, and the staff are very helpful and nice and always there just when you need them. it has one of the nicest pools we have ever been in. the suites are in villas spaced around the grounds, and are very nicely done, with very high quality materials throughout. it feels very luxurious and unique and the staff make you feel very pampered, without being overbearing at all. the hotel is a bit out of the center, as it takes about 25-30 minutes to walk to the center, although you can take a tuk-tuk into town easily. we had planned to switch to a hotel in the center in order to be right in the middle of things, but we loved being at the luang say so much that we extended our stay there and stayed for 5 nights, and would have loved to stay longer! the hotels in town do not have the views of the mountains around, the huge pool, or the sense of calm that is so relaxing to come back to at the end of the day. the breakfast is delicious, with the best eggs benedict ever! the croissants are delicious too, and the fruit plate well presented and delicious. i celebrated my birthday at the luang say, and the staff went out of their way to make me feel very special. i would imagine that they are excellent with any special occasion and would make your day extremely memorable, as they did mine. we cannot recommend this hotel highly enough -- especially during the next few months, as they have a special lower price as an opening special. it is a great great deal! i have stayed at five star hotels around the world and this one is at the top of the list in my book, as it is so special and unlike any other hotel!

              Reviewed June 21, 2011

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              9.7
              Exceptional
              Thomas from Germany
              Couple
              Pioneer Suite
              Stayed 5 nights in November 2011

              Amazing experience”

              It's a rare combination of outstanding facilities, charme and excellent service. The hotel easily competes with the best in Asia

              staying at the luang say residence is an amazing experience. . facilities: the large and luxurious rooms are in small buildings, scattered across the lovely garden. each house features up to 4 rooms. wonderful bed. lots of details (water, fruit, tea/coffee, amenities, mood light, etc). beautiful lobby and restaurant. lovely bar with fireplace. a gym would be nice. overall: spotless. most guests are well dressed, adding to the charme of the place. food: very good. dinner is excellent. nice menu with a french and asian selection. great quality. nice presentation (i hope the foie gras will disappear from the menu though; as i object this pretty cruel food). breakfast is a la carte, like in other top hotels. here, the french management is most visible. wonderful croissants, brioches, etc. also eggs or oatmeal. great fresh juices. other items for an additional charge (which is unusual and not appropriate for such a great place). varity is probably a bit limited if you are used to things like cheese, ham etc., but ok for 2-3 days. presentation again is excellent. service: outstanding. all staff are wonderful. very friendly, personal, professional. we felt as wishes were anticipated. i spend a good half of my year in hotels - i have seen only few better places. main challenge will be to keep up this very high standard. excellent! overall, you will really like this place. we skipped a boat trip in order to enjoy the place for longer. very recommended!

              Reviewed December 01, 2011

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              10.0
              Exceptional
              Matias from Finland
              Couple
              Pioneer Suite
              Stayed 3 nights in June 2013

              The best hotel I have ever stayed at”

              The breakfast was superb, the suite, pool and garden were fabulous, and the staff was incredibly friendly and attentive.

              The hotel staff made us feel at home from the moment we walked in until the day we left. Every detail of the colonial style hotel was excellent - from the descriptions at the restaurant tables about the French explorers who lived at the residence, to the way the room service prepared the room for the night so that we didn't need to think about mosquito nets, and so on. We walked and cycled a lot in Luang Prabang. The shuttle service to town and back was very convenient as well. The pool area was well kept and the pool service was very friendly. At one breakfast the waiter was so nice he even gave us a brief explanation of the people and tribes who live in Luang Prabang and Laos. The staff is really what makes the hotel into what it is.

              Reviewed July 11, 2013

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              9.3
              Exceptional
              Nancy from Australia
              Couple
              Explorator Suite
              Stayed 5 nights in July 2014

              Absolutely wonderful guesthouse”

              The staff helpfulness, the luxurious guest room and the delicious food.

              I can't speak highly enough of the staff and the comfort of the Exploratory suite above the dining room. We stayed for 5 nights and it proved a wonderful retreat from the August humidity and busy streets. The pool is a delightful area and the dining room offers a fine variety. I recommend the fresh spring rolls, though. Staff are genuinely smiley and gracious, as is the wonderful Lao way. It's not in the best Luang Prabang area, but having already stayed in the old town, we welcomed the garden and pool space. Transfers into the old area are offered at any time and the tuk tuks from town are very inexpensive. It's also quite possible to walk from the guesthouse to the Museum and old town, as I did on several occasions. This would be my hotel of choice should I find myself back in lovely Luang Prabang.

              Reviewed August 21, 2014

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              9.7
              Exceptional
              Leonard from Netherlands
              Family with young children
              Pioneer Suite
              Stayed 2 nights in April 2012

              Great French Colonial home”

              Loved everything about the hotel

              our family had five fabulous day at luang say residence. latsamy and her staff were wonderful, accommodating and friendly which made our stay felt like our home away from home. breakfast was excellent, the best brioche and croissant you will find in laos just like being back in france. we also loved the bikes that were available on the premises and biked often into the city of luang phrabang which only takes 15 minutes so don't deter that the hotel is "not" in the center. we highly recommend this hotel if you would like a piece of tranquility, service and feeling at home. love it so much that we plan to build an identical house in the near future in thailand.

              Reviewed May 12, 2012

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              10.0
              Exceptional
              Elise from Netherlands
              Family with young children
              Pioneer Suite
              Stayed 4 nights in May 2012

              Elegant hotel with fantastic service.”

              The hotel is a 'colonial dream', the interior decorating is superb. Their breakfast service is fantastic.

              we stayed 4 nights in luang say and did not want to leave. we booked 2 pioneer suites for our family. the rooms are beautiful each with private balcony. the gardens are large and 2 rabbits roam around, to the delight of our children. each night they would refresh our room and leave a small locally made present. luang say is on the outskirts of luang prbang but still only a 5 minute bicycle ride or tuktuk ride into town. the hotel has 11 bicycles that you can use for free. the staff is very helpful and will try to accommodate every need. we enjoyed the happy hour in the elegant bar overlooking the gardens. our children loved the large pool. we would love to come back! we had dinner at the hotel once and it was lovely, they have a french/asian menu.

              Reviewed June 03, 2012

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              10.0
              Exceptional
              Don from United States
              Couple
              Pioneer Suite
              Stayed 2 nights in January 2013

              Practically perfect in every way!”

              Everything!

              This hotel is fabulous! The personal greeting from the hotel manager upon arrival until your departure.....no detail is forgotten. The rooms are so lovely and the amenities are just....well....they even provided mosquito spray. The Luang Say Residence is beautiful. They arranged everything for us. We rode scooters to the lovely waterfalls, and were taken to and from the night market or anywhere we cared to go! This place is a real treat! Oh yeah! And the breakfast.....

              Reviewed February 07, 2013

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              9.6
              Exceptional
              Panisa from Laos
              Group
              Pioneer Suite
              Stayed 1 night in June 2020

              COVID-19 Promotion”

              I found this hotel by accident during walking back to hotel from Sin-dad restaurant and I was impressed by a beutiful building of Luang Say Residence so this hotel became my wishlist. Because of COVID-19 situation that affected worldwide, I got a chance to stay here in discounting price and I'm so love this hotel. Everything is perfect, interior, staffs, service, food, etc. If you have a chance, do not hesitate. I strongly recommend this hotel.

              Reviewed June 08, 2020

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              9.7
              Exceptional
              Sarah from United Kingdom
              Couple
              Pioneer Suite
              Stayed 3 nights in December 2011

              Beautiful hotel with fantastic service”

              Hotel decor, staff and breakfasts

              luang say residence is one of the best hotels we've stayed in...beautiful setting, friendly and helpful staff who think of everything and great rooms. we stayed over christmas and the special christmas dinner and activities (inclusive of pre-dinner cocktails, canapes and show) was brilliant. the freshly made croissants and eggs benedict are to die for. would definitely recommend and we will be returning!

              Reviewed January 14, 2012

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              9.7
              Exceptional
              Wendy from Australia
              Couple
              Pioneer Suite
              Stayed 6 nights in August 2011

              Fabulous unique experience”

              Heavenly

              The Luang Say Residence was just oozing with ambience. Like stepping back to a more romantic era, very French. We stayed in one of the Pioneer Suites for six nights. Everything about the place was about quality. Beautiful landscaped gardens, comfortable, larger than average room (with private outdoor area). Friendly staff, Great breakfasts. Good Chef. Easy, short drive into town. Would definitely recommend.

              Reviewed August 31, 2011

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              10.0
              Exceptional
              Candice from Singapore
              Group
              Pioneer Suite
              Stayed 3 nights in June 2019

              Highly Recomended!”

              Everything was perfect! From the location to the rooms and obviously the prices that we are paying we feel that we get every cents worth! The hotel is just 5mins drive from most great restaurants and night market. The room is cleaned everyday and the breakfast is just amazing! I like the noodle soup and congee from the breakfast so much I ordered it for supper! Do come to this estate if you want to just chill in Luang prabang.

              Reviewed June 14, 2019

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              9.6
              Exceptional
              Patricia from Hong Kong
              Family with young children
              Explorator Suite
              Stayed 5 nights in March 2018

              Beautiful hotel, colonial architecture, groomed gardens and lovely pool (if a little cold!!) ”

              The staff are fantastic so helpful and knowledgeable, all our requests were met easily and efficiently. We will definitely recommend this hotel to friends. Our children loved taking the tuk tuk’s back from town - a 5 min ride - the location worked for us as it was a bit quieter. The hotel also offer a free shuttle to and from town and are able to collect you from locations within Luang Prabang - as said - nothing is too much trouble!

              Reviewed April 05, 2018

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              9.7
              Exceptional
              Georg from Italy
              Couple
              Pioneer Suite
              Stayed 3 nights in October 2012

              Excellent Hotel and extremely friendly service”

              Very stylish rooms, free shuttle service to the town center, great breakfeast, very well kept garden

              The Luang Say Residence definitely merits its 5 stars. Staff is extremely attentive and friendly, all facilities are well kept and very clean. Unfortunately the WiFi was not working all the time and sometimes very slow - the only black mark of our stay.

              Reviewed November 25, 2012

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              9.7
              Exceptional
              Aaron from United States
              Couple
              Pioneer Suite
              Stayed 2 nights in May 2011

              Simply Stunning!”

              Service, Facilities, Accommodation, Breakfast

              Do yourself a favor and book yourself at the Luang Say. Service is impeccable(Eduoardo!), rooms are brand new and spacious, yet give off that wonderful colonial feel. The breakfast, which was included, was massive and delicious. My boyfriend claims the hollandaise on the eggs benedict is the best he's ever had. Location is a bit aways from town however the hotel offers free shuttle service as well as bicycles at your disposal. Loved it!

              Reviewed May 25, 2011

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              10.0
              Exceptional
              Paridhi from Singapore
              Group
              Pioneer Suite
              Stayed 2 nights in May 2019

              Excellent hotel”

              Loved everything about the hotel- the room, food, amenities and hospitality! We even used the tour packages offered by the hotel and it was really good. Staff was exceptionally nice and helped us make restaurant reservations, book tours etc. Will stay there again if i visit Luang Prabang!

              Reviewed May 28, 2019

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              10.0
              Exceptional
              Russell from United States
              Solo traveler
              Explorator Suite
              Stayed 2 nights in August 2019

              Perfection!”

              I recently stayed at the Luang Sang Residence and thought it was spectacular. It is a colonial style hotel that was spotless as far cleanliness, had very friendly and efficient staff, and the food at the restaurant both for dinner and breakfast was outstanding. The hotel went above and beyond what I would expect so I was thrilled with my recent stay

              Reviewed August 28, 2019

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              9.6
              Exceptional
              Patricia from United States
              Couple
              Pioneer Suite
              Stayed 3 nights in November 2018

              Wonderful Experience!”

              We were traveling through Laos and found the Luang Say through my employee hotel program. It was a great experience all around. The staff were professional and courteous, the accommodations were clean and luxurious, and the food was delicious. I would highly recommend this hotel to my family and friends. Thank you!

              Reviewed December 05, 2018

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              5.3
              michael from Australia
              Couple
              Pioneer Suite
              Stayed 5 nights in June 2012

              Very disappointted given the rating of this hotel”

              Nice rooms with good amenities, nice pool

              We stayed at Luang Say for five nights. The rooms are nice, a good size, with  good amenities, but the overall service, attention to detail and the quality of the breakfast was disappointing, certainly not what we would expect in this class of hotel. It really spoilt out overall experience at the hotel. Our major issues were as follows: - the breakfast was a la carte, limited,  ordinary, horrible bread  with no choice, poorly cooked eggs and accompaniments  - pressure placed on us to eat in the hotel restaraunt -provisions in the room were not replaced until they had run out. Consequently we ran out of  tissues and toilet paper. Of course you can ask for more but this is not what we expect in this class of hotel - we could not find towels at the pool and had to wander around the grounds to draw this to their attention.   Luang Say is a little out of town but the hotel has a drop off service which runs to a timetable and are reasonably flexible other times. They have bikes available and there is much to see in Luandg Prabang by bike, we recommend it whenever you stay. We would not return to ls as it was not good value for money and we think 5 stars overrates it for service and attention to detail..

              Reviewed June 23, 2012

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              9.7
              Exceptional
              Trevor from Canada
              Family with teens
              Pioneer Suite
              Stayed 2 nights in July 2011

              Amazing hotel with impeccable service”

              gorgeous grounds, incredbile staff

              We ended up hearing about the hotel from a fellow traveler and the special they had on meant that we changed our plans for the last 3 nights of our stay in Luang Prabang. Having traveled a fair amount, this certainly rates as one of the top hotels we have ever stayed in.

              Reviewed July 25, 2011

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