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The Madurai Residency

Recently Renovated
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Very good7.4
Based on 118 reviews
The Madurai Residency
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7.4 Very good guest rating
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"Hotel was in a great location with two restaurants serving g..."

DonaldAustralia
Reception
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8.4 Excellent location
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8.4Location
  • 350 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Executive Suite
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  • City view
  • 40 m²/431 ft²
  • 1 king bed
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Comfort Room
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  • City view
  • 33.44 m²/360 ft²
  • 2 single beds and 1 king be...
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Standard Room
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  • City view
  • 20.07 m²/216 ft²
  • 2 single beds and 1 king be...
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (118)
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Cleanliness7.3
Facilities6.9
Location8.4
Room comfort and quality7.4
Service7.1
Value for money7.2
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12345
2.8
sergiusz from Poland
Solo traveler
Standard Room
Stayed 1 night in September 2017
Total disaster
The room was the most smelly room I experienced in India. It was total disaster, when I opened the window to get fresh air, thousands of mosquitos came to visit me. The room much smaller than promised. No refrigerator. Water super cold, shower was a nightmare. They were not able to wash my shirt, although I was staying for more than 20 hours. The only nice things were breakfast and that they printed a boarding pass for me. In summary: never stay in this pricey and disaster hotel.
Reviewed September 08, 2017
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3.2
SP from India
Couple
Standard Room
Stayed 1 night in August 2017
Staffs are not professional. Customer service is w
Reception staff refused to give the cash receipt/ bill for our stay.
Reviewed August 16, 2017
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7.2
SIRIGANESAN from Malaysia
Family with teens
Comfort Room
Stayed 1 night in July 2017
Location is near to Temple. Breakfast is superb.Fr
This is our second stay with Madurai Residency. A lot of improvement in the last 2 years. The rooms we stayed in was spacious and clean. It was new rooms. We would like to thank their front desk staff , UmaMahesh for his help during checking in time as there was a mistake in our booking which we only realized when we were there. The area the management should really look into is the cleanliness of the hotel to maintain it's standard. Need to get new pillows 😊 Will come back again.
Reviewed July 12, 2017
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5.2
Amanda from United States
Family with young children
Comfort Room
Stayed 1 night in June 2017
Not as advertised
This hotel is nice enough; the rooms are large and comfortable enough, but the attention to detail is really missing. We chose this hotel over others because it had a "rooftop" view and a nice bar. Both rarities in Madurai. This is not true. There is no bar and the roof top restaurant is not accessible because of "renovations." The rooms also lacked kettles, and the "24 hour hot water service" was lukewarm at best. We asked the front desk for help with several issues, each time they were polite but unhelpful. The common areas, including the elevator, need a good cleaning. The front door security guards were aggressive in asking for tips. The food is good enough, but we will not stay here again.
Reviewed June 14, 2017
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5.6
Subba from India
Family with young children
Standard Room
Stayed 1 night in April 2017
They have to improve the cleanliness
Towels provided are very bad, looking too odd as they are not washed and also the bed covers. In Amenities coffee maker is there, but it was not there in the room, when we ask they replied not there for this room.
Reviewed May 02, 2017
1 traveler found this review helpful. Did you?|
7.2
Stephen from United Kingdom
Solo traveler
Standard Room
Stayed 3 nights in April 2017
Beware check in/out policy.
The stay was fine. The problem was that I arrived very early on the day of my booking, to avoid a strike that was going to affect transport from Munnar. They allowed me to check in early and I only became aware of a problem on the evening of my third and final day. They had not in fact been generous at all in allowing an early check in, rather they charges me an extra night because I went over the 24 hours into a fourth charging period. This type of policy suits the hotel greatly, but is quite mean-spirited and not the traditional way to treat guests.
Reviewed April 29, 2017
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8.0
Art from United States
Couple
Standard Room
Stayed 5 nights in February 2017
Wanted to unpack my suitcase
We stayed 5 nights in Madurai. I was looking forward to unpacking my suitcase. Unfortunately, the room had only one very small closet and a shelf. We could not unpack. This actually did influence my view of the hotel. The room was otherwise comfortable. The food was good. Both the rooftop restaurant and the 6th floor restaurant were nice. The day we wanted to try the bar, it was closed (elections, you know). The location is within walking distance of the temple. The bed was comfortable.
Reviewed April 17, 2017
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5.6
Robert from United States
Solo traveler
Executive Suite
Stayed 1 night in February 2017
Rather poor
Hot water here is just barely warm; hotel inside is very noisy due to loud elevator motor noise, staff very unhelpful; and is not very clean. Try to find another hotel.
Reviewed February 17, 2017
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7.2
Logeswaran from Malaysia
Family with young children
Standard Room
Stayed 1 night in January 2017
Old but clean hotel
Hotel breakfast time punctuality need to improve.
Reviewed January 31, 2017
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6.4
Andrew from Australia
Solo traveler
Standard Room
Stayed 1 night in January 2017
Standard Indian Business Hotel
Just a stock standard Indian business hotel. Close to the train station and main shopping district. About a 10min walk to the temple.
Reviewed January 22, 2017
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The Madurai Residency
|Very good 7.4
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