The Majestic Hotel Kuala Lumpur, Autograph Collection

No.5, Jalan Sultan Hishamuddin, City Centre, KL Sentral, Kuala Lumpur, Malaysia, 50000 - See map
5-star Hotel
Free Wi-Fi
8.9
Excellent
2.2% this month
/10
(9,033 reviews)See what guests said
Housekeeping238
Breakfast166
View41
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The Majestic Hotel Kuala Lumpur, Autograph Collection

"I love that there’s a sofa & coffee table inside the room."

Syahida N. - January 15, 2020

Majestic Suite, Club lounge access, 1 Bedroom Suite, 1 King The Majestic Hotel Kuala Lumpur, Autograph Collection
Interior view The Majestic Hotel Kuala Lumpur, Autograph Collection
Interior view The Majestic Hotel Kuala Lumpur, Autograph Collection
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Popular landmarks
Central Market Kuala Lumpur 760 m
Chinatown 910 m
Jalan Alor 1.95 km
Menara Kuala Lumpur 1.99 km
Pavilion KL 2.54 km
KLCC - Bukit Bintang Pedestrian Walkway 2.76 km
Aquaria 2.85 km
Petronas Twin Towers 3.03 km
KLCC Park 3.1 km
Kuala Lumpur Bird Park 4.68 km
Nearby landmarks
Malayan Railway Administration Building 130 m
Malayan Railways Limited Building 130 m
Old KL Train Station 160 m
Kuala Lumpur 180 m
National Mosque (Masjid Negara) 250 m
Church of the Holy Rosary 270 m
Wei-Ling Gallery 350 m
National Mosque of Malaysia 350 m
National Planetarium 370 m
Islamic Arts Museum Malaysia 380 m
8.4

Excellent

Location rating score

340 meters from city center

This property is in high demand!

14 travelers are looking at this property right now | 6 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Property highlightsRead all 9,033 reviews
Exceptional comfort
9.5 room quality and comfort
Exceptional cleanliness
9.4 rating for cleanliness
Exceptional reputation
Recommended by 93% of guests
Exceptional service
9.1 rating for service

I had a late flight and the luggage storage staff and spa were wonderful accommodating me with a shower before my flight and after check out.

Louise | November 2, 2019

Our rooms were upgraded to Grand suite which is indescribably fantastic, clean, big, nice & wonderful!

Yazid | March 13, 2020

The staff were so helpful, the customer service exceptional, and they went the extra mile.

Louise | November 2, 2019

It is a lovely piece of history to stay in if the location is convenient for you.

robert | January 3, 2020

This is my fifth time staying at this hotel, everything is perfect.

XIN Y. | February 11, 2020

Lovely hotel, perfect location and amazingly helpful staff!!!!!

Mehdi | December 20, 2019

  • 180 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money8.9
Distance to city center10 Km
Location rating8.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport15.4 km

Rooms available at The Majestic Hotel Kuala Lumpur, Autograph Collection

9.5
Exceptional
Room comfort & quality
Governor Suite, 1 Bedroom Suite, 1 King, Majestic Wing
Governor Suite, 1 Bedroom Suite, 1 King, Majestic Wing
...
  • Room size: 77 m²/829 ft²
  • Courtyard view
  • 1 king bed
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Junior Suite, Junior Suite, 1 King, Tower Wing
Junior Suite, Junior Suite, 1 King, Tower Wing
...
  • Room size: 56 m²/603 ft²
  • Non-smoking
  • 1 king bed
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Deluxe King, Guest room, 1 King, Skyline view, Tower Wing
Deluxe King, Guest room, 1 King, Skyline view, Tower Wing
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 1 king bed
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The Straits Room, Guest room, 1 King
The Straits Room, Guest room, 1 King
...
  • Room size: 31 m²/334 ft²
  • Courtyard view
  • 1 king bed
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Premier Suite, 1 Bedroom Suite, 1 King, Skyline view
Premier Suite, 1 Bedroom Suite, 1 King, Skyline view
...
  • Room size: 92 m²/990 ft²
  • Non-smoking
  • 1 king bed
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Colonial Suite, 1 Bedroom Suite, 1 King, Garden view
Colonial Suite, 1 Bedroom Suite, 1 King, Garden view
...
  • Room size: 40 m²/431 ft²
  • Garden view
  • 1 king bed
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Grand Suite, 1 Bedroom Suite, 1 King, Garden view
Grand Suite, 1 Bedroom Suite, 1 King, Garden view
...
  • Room size: 77 m²/829 ft²
  • Garden view
  • 1 king bed
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Majestic Suite, Club lounge access, 1 Bedroom Suite, 1 King
Majestic Suite, Club lounge access, 1 Bedroom Suite, 1 King
...
  • Room size: 25 m²/269 ft²
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Deluxe Twin, Guest room, 2 Twin/Single Bed(s), Skyline view
Deluxe Twin, Guest room, 2 Twin/Single Bed(s), Skyline view
...
  • Room size: 40 m²/431 ft²
  • Non-smoking
  • 2 single beds
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TOWER WING - GRAND SUITE
TOWER WING - GRAND SUITE
...
  • Non-smoking
  • Shower and bathtub
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Frequently asked questions

What time is check-in and check-out at The Majestic Hotel Kuala Lumpur, Autograph Collection?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Majestic Hotel Kuala Lumpur, Autograph Collection?

The Majestic Hotel Kuala Lumpur, Autograph Collection is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 380 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Majestic Hotel Kuala Lumpur, Autograph Collection also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Majestic Hotel Kuala Lumpur, Autograph Collection has a car park right on site for maximum convenience. Parking is available for a fee of 15 MYR per day. You can drive in and park yourself, or use valet service offered at the hotel.

Is breakfast offered at The Majestic Hotel Kuala Lumpur, Autograph Collection?

Buffet breakfast is offered at The Majestic Hotel Kuala Lumpur, Autograph Collection from 6:30 AM to 10:30 AM. There is an additional charge of 68 MYR for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

What are my dining options at The Majestic Hotel Kuala Lumpur, Autograph Collection?

The Majestic Hotel Kuala Lumpur, Autograph Collection has many in-house restaurants for hungry guests to dine-in. Contango, Colonial Cafe and The Smoke House offer an extensive range of cuisines including Japanese, Chinese, Thai, Western and Asian.

Can special events be hosted at The Majestic Hotel Kuala Lumpur, Autograph Collection?

Special events such as weddings may be hosted at The Majestic Hotel Kuala Lumpur, Autograph Collection. The property has outdoor and indoor venues that can hold up to 1500 people. Choices of venues including outdoor rooftop are available. In-house planning, in-house catering and music entertainment services are offered to help your event go smoothly.
Guests who are interested in hosting an event or celebrating a special occasion may let the property know directly in the Special Requests field on the booking form. The property will then reach out to you directly through the Agoda messaging system.

Can business events be hosted at The Majestic Hotel Kuala Lumpur, Autograph Collection?

On-site venues and convenient event services make The Majestic Hotel Kuala Lumpur, Autograph Collection an ideal choice for hosting events such as meetings, conferences and seminars. The business venues at The Majestic Hotel Kuala Lumpur, Autograph Collection can hold up to 200 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help make your business event a successful one. Event attendees can enjoy their participation even more with lunch and coffee break provided by The Majestic Hotel Kuala Lumpur, Autograph Collection.
Interested in hosting a business event? Let The Majestic Hotel Kuala Lumpur, Autograph Collection know through the Special Requests section in the booking form. The property will be notified and reach out to you directly.

What is the smoking policy at The Majestic Hotel Kuala Lumpur, Autograph Collection?

The Majestic Hotel Kuala Lumpur, Autograph Collection does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about The Majestic Hotel Kuala Lumpur, Autograph Collection

  • 10.0
    Exceptional
    Spaciousness

    "Room is spacious, Bathroom is super duper lavish!"

    Syahida N.

    |

    January 15, 2020

  • 8.8
    Excellent
    Cleanliness

    "I love the hotel environment so much, so clean."

    Ros L.

    |

    February 7, 2020

  • 9.6
    Exceptional
    Spaciousness

    "The rooms are very well appointed and spacious."

    Stephen J.

    |

    December 5, 2019

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Service score
9.1/10
Cleanliness score
9.4/10
Room comfort score
9.5/10
Review score - United States
9.2/10
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
Better than
99
%
of Kuala Lumpur properties
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Overall rating:
8.9
Excellent
9,033 reviews
Cleanliness
9.4
Facilities
8.8
Location
8.4
Read all reviews >
What travelers say they love:
The ambience and the hotel facilities was just great.
Siti N. from Malaysia
Family with young children
More about The Majestic Hotel Kuala Lumpur, Autograph Collection

More about The Majestic Hotel Kuala Lumpur, Autograph Collection

The Majestic Hotel Kuala Lumpur, Autograph Collection is comprised of the Tower Wing and the Majestic Wing. The Tower Wing features the majority of the hotel's luxurious suites and guestrooms with the Majestic Wing suites housing the sophisticated art deco style. The Tower Wing displays a more modern and elegant touch in the furnishings and design with luxurious carpeting and stylish four-poster beds. Every room and suite includes complimentary Wi-Fi. The Majestic Hotel Kuala Lumpur, Autograph Collection offers 300 charming rooms and suites, two restaurants, a spa, a tea lounge, and meeting facilities with a ballroom seating 1,200 for banquets. Perfectly positioned in the historic area of the city center and only five minutes from Sentral station, this hotel is one of the world's best in Kuala Lumpur. Guests can choose one of the two complimentary shuttle routes while staying here - the first is to the city center of Kuala Lumpur Sentral Station and the other to Starhill Gallery, the fashionable mall in the Bukit Bintang shopping area.

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Most talked about facilities

Breakfast
270 mentions
Housekeeping
201 mentions
Food & Dining
119 mentions
Swimming Pool
62 mentions

What they offer

8.8
Excellent

"Great experience of the old colonial look and feel."

Raymond

|

March 3, 2020

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

Contango
Cuisine:International
Menu:A-la-carte
Colonial Cafe
Cuisine:International
Menu:Buffet
The Tea Lounge
Menu:Buffet
The Orchid Conservatory
Cuisine:International
The Smoke House
Cuisine:International

Nearby restaurants

American cuisine
American cuisine
Kenny Rogers
750 m American, Barbecue
Prime Steak Restaurant
880 m American, Contemporary, European
Darabif
1.2 km American
Asian cuisine
Asian cuisine
Vishal Food and Catering
390 m Asian, Halal, Indian
Woo Lan
420 m Asian, Chinese, Malaysian
Gandhi's Vegetarian Restaurant
440 m Asian, Chinese, Halal
Chinese cuisine
Chinese cuisine
Restoran Vegetarian Wan Fo Yuan
630 m Chinese
OldTown White Cofee
730 m Chinese
Koon Kee Wan Tan Mee
740 m Chinese, Malaysian

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of The Majestic Hotel Kuala Lumpur, Autograph Collection from real guests

Overall rating
8.9
Excellent
From 9033 reviews
9.4Room comfort and quality
9.3Cleanliness
9.1Service
Agoda Reviews (5841)Booking.com Reviews (3192)
Rating via Agoda8.9
/
10
Cleanliness9.4
Facilities8.8
Location8.4
Room comfort and quality9.5
Service9.1
Value for money8.9
High score for Kuala Lumpur
Rating
9+ Exceptional (1735)
8-9 Excellent (709)
7-8 Very Good (481)
6-7 Good (118)
<6 Below Expectation (123)
Time of the year
Mar - May (589)
Jun - Aug (839)
Sep - Nov (931)
Dec - Feb (807)
Don't miss out!Popular destination! Properties in Kuala Lumpur are being booked every minute!
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Show reviews that mention 

Showing 3166 verified guest comments
12345
10.0
Exceptional
reza from United States
Couple
Stayed 1 night in January 2016

City Hopping”

Great location, excellent room size and design, great food

We stayed at The Majestic Hotel in Kuala Lumpur on our way back from Singapore and out to Europe. The hotel was new construction, with a lobby and exterior style reminiscing the colonial times. Very interesting. The room was very spacious, nicely designed with a semi-open concept for the bathroom area. The location was perfect: just off of Central Market and within walking distance to train, and within few minutes driving/walking from KL Sentral. It was perfectly tucked at a corner in the central district yet away from the hustle and bustle. The breakfast selection was excellent, and the service staff were great. We stayed at four different hotels in our recent travel to Bangkok, Kuala Lumpur, Singapore and back to Kuala Lumpur. The Majestic Hotel was certainly the best of four hotels we stayed at. Will definitely go back to her.

Reviewed January 22, 2016
9.2
Exceptional
yeunjung from South Korea
Solo traveler
Stayed 1 night in September 2016

Classy! fantastic hotel ”

It's definately one of the best hotel in Kuala lumpur. Room condition is amazing Spacious, clean and very classy. Especially the bed is best of best! i slep so well :) did not want to leave from there. It's a little bit far from touris spot so you can take heavely rest with calm mood and They provide free shuttle to KL sentral and bukit bintang area. Every time i go to KL, i will choose the majestic without any hestating. I truly love this hotel so much.

Reviewed September 26, 2016
9.3
Exceptional
Kevin from United Kingdom
Couple
Stayed 3 nights in September 2015

Fantastic luxury for a honeymoon couple”

Luxury, staff, room

The only negative thing I have to say about this hotel was that, on checking in, and after mentioning that we were on our honeymoon, the girl at the check-in desk attempted to upsell us a larger suite for a discount. After we said were ok with the room we'd chosen, she went to speak to a manager, and returned to tell us that, as we were on honeymoon, they'd upgrade us for free! Obviously, this was a lovely surprise, but slightly tarnished by the fact that they'd tried to upsell us in the first instance! It felt like they had our upgraded room ready for us, and wanted to see if they could get any money out of us before letting us have it! THAT ASIDE, the hotel is fantastic. Luxurious, massive, opulent and plush, with excellent staff, beautiful rooms, an excellent buffet-style restaurant, as well as further dining rooms and wonderful lounge-bar. The location is fantastic, just by the Kuala Lumpur train station (NOT KL SENTRAL), within walking distance of the bird sanctuary and national mosque and other sights. A lovely experience, and we paid for 3 nights stay what it would have cost us for 1 night at an equivalent London hotel.

Reviewed October 29, 2015
9.7
Exceptional
Kai from Hong Kong
Solo traveler
Stayed 1 night in January 2015

Simply the best”

Friendly, attentive and efficient staff, food and facility

I am frequent traveller to KL and I had a pleasant stay in The Majestic Hotel KL. - Location wise is not exactly in the new city centre (Bukit Bintang area) but the hotel provides free shuttle service to KL Sentral which is the transport hub in town where you can take LRT, Monorail and KTM train to anywhere. It is convenient and comparatively less crowded and less noisy than BB area. - A wide variety of breakfast buffet and food was fresh. It gave good energy for hotel guests to start the day! - Staff in The Majestic Hotel KL were friendly, attentive and efficient. I found some hair in the bathroom and I called the front desk. They immediately came to check it and sent housekeeping team to give a complete cleaning of the room. After that, the room was fresh and clean. Really appreciate how attentive, efficient and service-oriented the hotel staff were! They made sure the guests would all have a pleasant stay in the hotel.

Reviewed February 03, 2015
10.0
Exceptional
Daryl from Australia
Family with young children
Stayed 2 nights in July 2016

The best of nostalgia mixed with modern facilities”

We had the best stay in Majestic Hotel KL in the first week in July. We stayed in two rooms with our children in one room, and my wife and I in the other. the hotel has two wings - the Colonial Majestic Wing is the original hotel with rooms and designs that harkens back to the nostalgia of the 1930s with its suites, art-deco furnishings, silver service and butlers; while the new Tower Wing is a thoroughly modern hotel with contemporary furnishings, facilities and mod-cons you find in any well appointed five star hotel. The two wings are directly connected and guests are free to wander between the various parts of the hotel. We stayed in the new Tower Wing. The customer service was exemplary, the breakfast buffet was delicious and splendid with seven different cuisines on offer, and the rooms were sumptuous with comfortable beds and a full-sized bathtub which was the central feature of the his & her bathroom. We spent our afternoons exploring the colonial wing of the hotel after a lazy breakfast. There are so many nooks and crannies in this hotel where you get the feeling of living in yester-year in places with names such as the library, the smoke house, the screening room, the drawing room, and the orchid conservatory. High Tea is a highlight of the hotel, and we enjoyed long afternoons in the Tea Lounge with English Scones served with Darjeeling or Earl Grey tea, along with sandwiches, cup cakes and meat pies. The staff in both the new wing and colonial wing were all friendly, and displayed levels of courtesy and service that made our stay all the more pleasant. Especially, Johnnie the barman at the Smoke House who took the time to help us view 1930s black & white classic movies. Located directly opposite the old Railway Station (itself a heritage building built in late 1800s in the neo-Moorish architecture style), and a 5 minute free hotel shuttle ride to the new Central Station(and the Nu Central Shopping Mall), the Majestic is smack bang in the old heart of

Reviewed July 18, 2016
10.0
Exceptional
Bonnie
Couple
The Straits Room, Guest room, 1 King
Stayed 3 nights in August 2018

Spectacular ”

Room was clean, opulent and beautifully serviced daily. The Straits Room comes with club access (afternoon tea and then drinks/canapés later), free laundry, private check in/out and our deal had free breakfast (not sure if that part is standard or not). Staff in the Majestic wing were absolutely awesome - discreet, professional and friendly - nothing was too much trouble. My only suggestion for club would be serving sparkling wine (not just white or red) - we had been touring Asia for nearly 3 weeks and were really missing some bubbles - hard to find, expensive and rarely good quality there). We weren’t so in love with service in the colonial cafe - nothing really bad but waiters didn’t seem as switched on or attentive as we’d experienced in club (restaurant wasn’t busy) - food was solid and nicely presented. Majestic has its own ‘line’ - mini buses to take you to several areas (eg ‘KL Sentral’ - Station) in KL for free - a nice bonus - arrive early as it is first in best dressed

Reviewed August 07, 2018

Dear Bonnie, First of all, we are delighted to have been your choice during your time in Kuala Lumpur. Thank you for your commendation on our colleagues ‘determination in making things better and for your wonderful review. I will personally flatter them for their constant effort in building what without them would not be possible. We are certainly looking forward for your next visit to the hotel soon. Thank you. Kind regards, Alvin Khoo, Hotel Manager

Responded August 07, 2018
The Majestic Hotel Kuala Lumpur, Autograph Collection
10.0
Exceptional
Noor from Malaysia
Couple
Deluxe King, Guest room, 1 King, Skyline view, Tower Wing
Stayed 1 night in May 2017

Truly Majestic”

It was a last minute trip and i was looking for an affordable trip within KL. Majestic was not what i had in mind initially as i thought the rate may not within my budget. I was totally wrong, I got the best deal from Agoda for my stay. I even get further discount using the mobile app. Big win yeay! The check in time is 3pm but I arrived an hour early and the staff just let me checked in without me asking. Awesome 😍 The check in was so smooth, it took less than 10 minutes to get done ✅ Staffs were incredibly polite, helpful and always smiling. I'm not just talking about those at the check in counter but also the housekeeping team, staffs at restaurant, concierge etc. The unique part of this hotel is the staffs are all dressed as per colonial era. Love this ✅ The only thing Majestic can consider is the welcome drink for the guest 😁 I booked for Deluxe room and it is located at the new wing. There are 2 wings, the old/colonial wing placed all the fancy suites ie governor suite etc. My room is pretty awesome, it is a corner unit and facing the main street where you can see the old railway station (still in use) and the city view. Love love love ✅ The room is quite spacious, the star of the room is of course the bathroom. It has the luxury feel with all the black marble floor, bath tub with tv. Oh i felt like a royal family already hahah ✅ Due to the short stay, i didnt managed to dine at the restaurant(s). But i used to experience a hi-tea session at the famous Orchid Conservatary sometime ago. The room were filled with all kinds of orchids. Stunning! Personally i would say the desserts were average. You can book for the hi-tea session without staying at the hotel. Another thing to highlight about this hotel is of course the stunning interior deco. You wouldn't get the same feeling at any other hotel than Majestic. The moment you enter the lobby, you will definitely feeling transported to the colonial era. Not just because of the unique uniform wore by the staff

Reviewed May 25, 2017
10.0
Exceptional
Chelvakumar from Malaysia
Couple
Deluxe King, Guest room, 1 King, Skyline view, Tower Wing
Stayed 1 night in June 2017

Top Class”

Been one of our favorite hotel since 2016. This is the third time we stayed here in a span of one year. Great hospitality and quality service from reception, house keeping and the restaurants. We booked the deluxe room but were upgraded to the Junior Suite which was very generous of the hotel management in conjunction with my mom's birthday. The suite was spacious, clean and well kept. We don't have anything to complain since we last stayed in 2016. The hotel stands up to its name and maintains it status as one of the best rated hotel in Kuala Lumpur. The breakfast was top notch catering both local and western cuisines. Lastly, thank you Majestic for the lovely birthday cake and the birthday card. It just made our day and we would definitely recommend to friends and family.

Reviewed June 20, 2017
10.0
Exceptional
Muhammad from Malaysia
Solo traveler
Deluxe King, Guest room, 1 King, Skyline view, Tower Wing
Stayed 1 night in May 2017

BEST STAY EVER”

It was my birthday and they made it the best. When I arrived, they upgraded me to a junior suite which is very big and luxurious. The bathroom is the main highlight in this room. Equipped with a free standing bathtub and a TV. They also surprised me with a birthday cake. Their hospitality is top notch and all staffs are nicely dressed and very helpful. The location is very strategic because it's in the middle of KL and it's near to KL Sentral Station. They also privide shuttle service to KL Sentral. All in all, The Majestic Hotel KL is a splendid choice and a value for money.

Reviewed May 24, 2017
9.7
Exceptional
Chi from Hong Kong
Couple
Stayed 3 nights in May 2015

Good 5-star hotel”

Nice room, helpful staff, great location

Located at the heart of Kuala Lumpur with 3 min walk to Kuala Lumpur station and regular free shuttle service is availble to KL Sentral. Staff are nice and helpful. Room is huge and modern. Comparing the quality with the price it's really a good deal.

Reviewed June 03, 2015
8.4
Excellent
Dan from Australia
Couple
Deluxe King, Guest room, 1 King, Skyline view, Tower Wing
Stayed 2 nights in October 2017

Great luxury hotel in cultural precinct of city centre”

Room was excellent, and surprisingly good value for money. Swimming pool is nice, gets sun in the morning but shade in the afternoon. Pool closes at 7pm which is slightly inconvenient, but this seems to be par for the course in SE Asia. Buffet breakfast was great, and had so many choices it took at least an hour to try them all. Location is good, close to museums, national monuments and Lake Gardens, all of which are easy to walk to.. Public transport access is now much improved with the new Muzium Negara underground metro station, which is a 2-minute walk from the hotel. Walking to/from KL Sentral station is slightly more fiddly, but the hotel has a free shuttle bus, or there is the more frequent free Go KL bus (Red Line), both of which are useful if you have luggage. The old colonial Kuala Lumpur station across the road is very pretty, but pedestrian access around the side of it to the Pasar Seni market area and Chinatown is slightly tedious as the footpaths are intermittent. Renovations currently taking place to the walkways through the station itself, so may solve this problem in near future.

Reviewed December 06, 2017
9.2
Exceptional
Merdanee from Singapore
Family with young children
Stayed 2 nights in January 2017

Excellent service staff”

I made a last minute booking through Agoda on the same day I fly to KL to celebrate my daughter birthday.When we reach Majestic Hotel I was told that there is no booking made.After several checks we found that Agoda had cancelled our booking and cancellation was send via email.Frustrated with the way Agoda deal with cancellation since it falls on the same day.I called up Agoda and was told that the room requested was not available.There goes my daughter birthday 'ruin' just like that. Apparently I was assisted by your front office staff Alfie,he told me there is still rooms available and he will get it block for me.I called up Agoda and explain that there is still room available as claim by the hotel staff,after few heated moments with Agoda lastly I got the room. What I want to highlight more is the attentiveness,calm,focus and anticipate attitude that your staff shows.From the time that I step in the lobby till the day I depart you guys are superb!!! Front office staff Alfie you are attentive and understands well with the hiccups that I was facing with Agoda and one malay Duty manager that came to calm me when I was frustrated with Agoda way of cancellation. I can feel your sincerity.Lastly my daughter was given a surprise slice of cake in our room for her birthday.WOW!!!Your Communication and teamwork was proven here.It is my 2nd time here and won't be my last.Big thumbs up for all the staff there.Awesome!!!

Reviewed March 23, 2017
8.8
Excellent
Mellissa from Singapore
Family with young children
Stayed 2 nights in September 2016

Majestically KL”

We had a superb 2 nights stayed at The Majestic KL. The hotel room is so clean that we felt so comfortable. Spacious room and bathroom. The staff are all very good from the concierge to the doorman, all are very courteous and sincerely serve the customers. The shuttle service is also great. Convenient stop at Starhill, KL Sentral and Mid Valley. The only cons is that the wifi is indeed very slow (based on previous review), in the room basically. Swimming quite small but the gym is perfect. Overall, you won't regret choosing The Majestic for your stay in KL😉.

Reviewed September 13, 2016
9.6
Exceptional
Ang from Malaysia
Business traveler
Stayed 1 night in September 2016

Superb classic hotel”

One of the most luxury and classic hotel in kuala lumpur city centre with reasonable room rate. Easy access with free shuttle bus to hotel from kl sentral klia arrival hall. Very polite and helpful receptionist ( Mr. Mueller ), very profession ! Good service, good quality and cleanliness. I will definately visit again this luxury hotel.

Reviewed September 29, 2016
9.3
Exceptional
Paul from United Kingdom
Couple
Stayed 2 nights in March 2015

Exceptional in all areas”

Decor, cleanliness, staff

Our stay at Majestic is memorable for just how good it was in all areas: great breakfasts, grand and delightful decor, fantastic rooms that are clean and decorated to a very high standard, and staff that are exceptionally capable and able to make your stay seamless. We were upgraded to a suite on our arrival without asking for an upgrade. A lovely surprise. The room was stunning: clean, large, beautifully decorated and with good views of the city. Usually you get some minor defects in any hotel room but I can't remember any here. From reviews and pictures I've seen I suspect the room we originally booked would have been lovely too - just smaller. All the dealings I had with staff left me with a good feeling afterwards! Everyone seemed to have the autonomy, expertise and willingness to make things easy for you. For example, we extended our stay via the travel agent for an extra night and the process of revalidating room keys, etc. was as easy as it could be. You're able to relax quickly in this place because it's clear the staff have everything very much under control. I remember my breakfasts fondly. Good, hot and abundant filter coffee. Nice little nasi lemaks packaged up in banana leaves. All the usuals like omelettes, etc. The only criticism was that sometimes things like baked beans weren't properly hot. If we find ourselves in KL again we'll head directly for this hotel!

Reviewed March 29, 2015
10.0
Exceptional
Lee from Malaysia
Business traveler
Stayed 1 night in July 2015

Good Location, Comfortable and beautiful hotel”

Scenery, staff performance, luxurious

It was a very great experience staying in The Majestic Hotel Junior Suite room. Spacious, beautiful and luxurious. Scenery surrounding is very nice. The hotel provides shuttle bus to KL Sentral, Starhill and Mid Valley!! I could go to Kl Sentral by shuttle bus, the bus stop at KLIA express side so i can go straight to KLIA express counter to purchase tix and checked in my luggage in MAS Counter. Super convenient and i would love to stay again.

Reviewed July 30, 2015
9.0
Exceptional
Winnie from Canada
Family with teens
Stayed 3 nights in January 2015

Exceeding our Expectations During Our Stay ”

Customer Service was Excellent, Decor, Cleaniness

Your staff at the Majestic Hotel provided us service that went beyond our expectations. From the moment we stepped into the lobby, all the staff greeted us with a genuine smile :) they were quick to respond to our needs and created a worry free vacation there. When we first entered our room, we were so excited to see how beautiful the decor was and the soaker tub was devine! We took advantage of this especially with so much walking in KL. We all looked forward to the delicious buffet breakfast every morning, with such a wide variety of choices from Chinese, Malaysian, & even Japanese. At the end of my trip, I left my hard drive in my room, and the concierge was so kind to courier it to my next destination. Thank you to all the staff at Majestic Hotel, for all your hospitality, all of you have made such a wonderful experience for me and my family. My mother is 70years old and she will never forget your kindness you extended to her as well! We will definitely be back again and tell others about your beautiful hotel! Many thanks, Winne Cheung

Reviewed January 10, 2015
9.3
Exceptional
Suresh from Australia
Solo traveler
Stayed 1 night in January 2015

Hotels in Kuala Lumpur”

The old school charm, the staff and the food

On this holiday at Kuala Lumpur, my daughter and I stayed at the Le Meridein, the Grand Hyatt, the Traders and finally the Majestic. We were really disappointed to only check into the Majestic on our second last night. It was hands down the best hotel we've stayed in. The rooms were beautiful, the food fantastic and the staff a delight. I will definitely be back

Reviewed January 17, 2015
9.2
Exceptional
Rafidah from Malaysia
Group
Stayed 1 night in February 2017

A Pleasant Surprise!”

It was my birthday weekend and I booked 2 rooms since January. I had chosen Majestic KL since I love their Afternoon Tea and the charm of the hotel itself. I thought it would be a fun all ladies weekend. When i arrived and wanted to check in at 2.50pm, the hotel staff informed that my room is not ready and they don't know what time it would be ready. I was appalled at first and then said that I already indicated and received a reply that I would be getting connecting rooms. Again the hotel staff told me that I could not get the connecting room. I was beginning to feel really upset but after the staff confirmed at the back office, she said that I would get a connecting rooms. Again, the staff told me that they could call me when the rooms are ready but they are not sure what time it would be ready. So I spent my time at the Tea Lounge with my sisters and nieces and finally received a call at 4.44pm that my room is ready. We were so surprised that we got upgraded into one of the suites and it was indeed very fancy! It started off to a bad start but waiting for almost 2 hours for the room to get ready was worth it! Thank you, Majestic Hotel and thank you again for the cute birthday cake!

Reviewed March 01, 2017
9.6
Exceptional
Tzeh from Taiwan
Couple
Deluxe King, Guest room, 1 King, Skyline view, Tower Wing
Stayed 1 night in February 2019

Personally the most favourite hotel ever”

I have been here for several times. The building is really vintage and classy, which would be a good option for first-time-traveller whom interested to experience the glamorous lifestyle of old-time-Kuala Lumpur. The whole hotel including the lobby, corridors, facilities and in-room is very clean. The lunch buffet here is also nice and the price is reasonable. Overall, it's worthy for any long or short stays in Kuala Lumpur. I would definitely come back again for next stay in Kuala Lumpur .

Reviewed February 12, 2019

Dear Tzeh, Many thanks for posting this fabulous review of our hotel. We are happy to know you have had an enjoyable stay with our team being equally thrilled by your feedback of the warm hospitality experienced. We look forward to being of service to you again in the near future. Thank you. Kind regards, Alvin Khoo, Hotel Manager

Responded February 12, 2019
The Majestic Hotel Kuala Lumpur, Autograph Collection
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  • Excellent location
  • Central Market Kuala Lumpur
  • Old KL Train Station is within 0.16 km
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