The Mansion Resort Hotel & Spa
The Mansion Resort Hotel & Spa
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8.8
Excellent

"Confortable hotel: room clean."

Alessandra

|

August 15, 2017

Deluxe - Bed The Mansion Resort Hotel & Spa
Deluxe - Bed
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Lobby The Mansion Resort Hotel & Spa
Lobby
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Interior view The Mansion Resort Hotel & Spa
Interior view
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Interior view The Mansion Resort Hotel & Spa
Interior view
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See map The Mansion Resort Hotel & Spa
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Very good
Location
7.5
See all 65 photos The Mansion Resort Hotel & Spa
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What guests are saying:
Everything is perfectly as expected!
yang from China
Couple
Always a great stay. thank you again for the amazing service and the room upgrade :)
CRAIG from Australia
Couple
You must stay here! It's really really lovely.
michelle from United Kingdom
Family with young children
Confortable hotel: room clean. Breakfast good enough. The hotel is very scenographic: beatyful. It's a kind of paradise. But it needs a little bit of renovation somewhere (tiles to be fixed somewhere). Anyway it very beautyful.
Alessandra from Italy
Couple
Stunning well maintained gardens separated by multiple world class swimming pools and ponds across a vast area make you feel like a Maharajah every moment of your stay No task is too big for this fine establishments eager friendly staff Full marks, I shall return
david from Australia
Couple
Beautiful property! Food was okay okay, too expensive and not the best. but the rest of the resort was simple awesome!.. Perfect!!
kira from United States
Family with teens
Incredible experience; lasting fondest memories of the staff and management who took care of us like a family. My daughter and fiancée had their engagement pictures done in their impressive & expansive garden and their photographers were in awe of the place and staff
Jeanette from Canada
Family with teens

The Mansion Resort Hotel & Spa

Very good location
What's nearby?
Excellent
From 719 reviewsSee what guests said
8.1
/
10
Excellent room comfort and quality
8.6
Recommended by 80% of guests
Value for money8.2
Distance to city center3.5 Km
Location rating7.5
Nearest airportNgurah Rai International Airport (DPS)
Distance to airport28.5 km
80%

would recommend to a friend

Agoda Preferred Property

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
8.6
Excellent
Room comfort & quality
Deluxe
Deluxe
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 queen bed
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Governor Suite
Governor Suite
...
  • Room size: 47 m²/506 ft²
  • Garden view
  • 1 queen bed
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1 Bedroom Pool Villa
1 Bedroom Pool Villa
...
  • Room size: 100 m²/1076 ft²
  • Pool view
  • 1 double bed
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Two-Bedroom Villa with Private Pool
Two-Bedroom Villa with Private Pool
...
  • Room size: 35 m²/377 ft²
  • Shower and bathtub
  • 1 double bed and 1 king bed
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Villa Residence
Villa Residence
...
  • Room size: 43 m²/463 ft²
  • Garden view
  • 1 king bed
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Grand Deluxe
Grand Deluxe
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 double bed
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Family Suite
Family Suite
...
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
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Family Room
Family Room
...
  • Room size: 50 m²/538 ft²
  • Garden view
  • 2 single beds and 1 double ...
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Two-Bedroom Suite
Two-Bedroom Suite
...
  • Room size: 120 m²/1292 ft²
  • Shower and bathtub
  • 2 super king beds and 1 sof...
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Double Standard
Double Standard
...
  • Room size: 35 m²/377 ft²
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More about The Mansion Resort Hotel & Spa

More about The Mansion Resort Hotel & Spa

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
Warung Alami
990 m Asian, Japanese, Vegan
Canderi
1.9 km Asian, European, Indonesian
KajaNe Mui,
2.0 km Asian, Indonesian
International cuisine
International cuisine
Jazz Cafes/Bakeries
2.7 km International
Sekar Ayu Restaurant
3.0 km International

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

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Real reviews from real guests

Agoda Reviews (719)Booking.com Reviews (440)
8.1
/
10
Cleanliness8.3
Facilities8.3
Location7.5
Room comfort and quality8.6
Service8.5
Value for money8.2
Provided by verified guests of Agoda
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All guests (719)
All room types
Showing 671 verified guest comments
12345
8.0
Excellent
Nicole from Australia
Solo traveler
Deluxe
Stayed 3 nights in October 2018
Incredible Property”
Such beauty, such energy and wonderful sites around every corner. The breakfast could have some more healthy options. Unlimited water for the room would be appropriate for this type of property as water in Bali is undrinkable and its really hot and one must keep hydrated.
Reviewed October 29, 2018
4.8
induni from Sri Lanka
Solo traveler
Deluxe
Stayed 3 nights in November 2018
Was Highly disappointed when checking out ”
Front desk people were very unprofessional. I loved the hotel when checked in. But felt really disappointed with the the front desk at the checkout. They were forcing me to take a taxi from them for a high price and was misleading me when I was trying book online. Then when I finally booked online, they had chased away the driver. I have to call again and get him to come back. I have travelled the world and have never experienced this sort of a cheap front desk service. I requested a late checkout as my flight was in the night, it was a fair request as I checked in after 12am(late night in the day). They refused and said can give a room to change when
Reviewed November 24, 2018
8.4
Excellent
Pia from Australia
Couple
Deluxe
Stayed 5 nights in August 2018
Beautiful hotel”
Absolutely lovely grounds. The room was great but smelled a bit moldy. Staff could never keep up at breakfast buffet, we always had to sit down at a dirty table and they ran out of food faster than they could refill, but all in all it's a really great hotel at a good price.
Reviewed August 20, 2018
8.8
Excellent
OKHEE from South Korea
Solo traveler
Deluxe
Stayed 3 nights in July 2018
Enjoyed the hotel like a balineses kingdom.”
The hotel is like a great balineses villa. I could use various kinds of swimming pool and took a walk around many trees. Even though it is some distant from the center of the Ubud there were restaurants close to it. I enjoyed sta.ying
Reviewed August 09, 2018
9.2
Exceptional
Linda from United Kingdom
Couple
Deluxe
Stayed 4 nights in November 2018
Wonderful staff who couldn’t do enough for you”
Authentic resort with beautiful surroundings especially pool areas. There are enough spots to be private and relaxing. The staff are very efficient and helpful and will do anything to make you comfortable. The food was varied and breakfast was delicious. We chose a romantic dinner, the bale experience where it was just us in a beautiful outdoor location and it was excellent value, a very unique experience, definitely recommended. The concierge arranged all our trips for us, tailoring them to our needs which we were very happy with.
Reviewed November 10, 2018
10.0
Exceptional
Gina from Australia
Group
Deluxe
Stayed 1 night in May 2018
Not many insects at all which was a blessing for us. ”
Room was tidy. Staff was helpful and friendly. Helped us with the suitcases there and back. My booking was very last minute but they got the room ready fast. The mansion was HUGE. The biggest resort I have been in. So much to explore like a maze. A treehouse in the center, beautiful spots to dine and lots of swimming pools. Absolutely beautiful and clean.
Reviewed June 01, 2018
7.2
Very good
Naithy from India
Group
Deluxe
Stayed 1 night in August 2018
Beautiful Staycation Property”
This is a beautiful sprawling property with lots of pools and green picturesque hang out spots. So its a great hotel if you are looking to relax and actually spend a lot of time in the hotel itself. Breakfast buffet has a lot of variety as well. However, the rooms were a bit old, and its not easily walkable to the Ubud centre (we walked about 20-30 min one way on one of the evenings). To their credit, they compensate for the distance with a free shuttle bus every two hours but the last bus comes back from the center at 9 PM which is a bit early. We ended up taking a cab back from the center to the hotel on 2 nights for IDR80k which is about $5. Booking any trips / cars (we enquired prices for mount batur trek, ubud 1 day tour, rafting trip) from the hotel itself was an exorbitant 4-5 times more expensive than with the tour agencies in Ubud center so definitely avoid their booking desk.
Reviewed September 06, 2018
8.4
Excellent
Jackie from Australia
Solo traveler
Deluxe
Stayed 5 nights in August 2018
Great pools!”
Good location away from the busy town, but you will need a driver, cab or bike to get in out and of town quickly. Town is not walking distance, but the hotel location is quiet and away from all of the noise. The hotel has a bus, but there are often delays due to traffic congestion in town. They do send more buses if over crowded, but lots of waiting. There are a few restaurants and bars walking distance from the hotel as well. There are five pools to chose to relax around, and the hotel hosts events for customers as well. The staff were very friendly. The first room I was put in was a fabulous room, but the musty, mouldy smell was impossible to stay in. I asked to be relocated, but the only room left was of inferior quality. I accepted it as the other room was not habitable, but had many sleepless nights as the room was an adjoining room to a family suite with paper thin doors. Be careful of this when booking because you can hear everything! Overall a good option!
Reviewed August 29, 2018
8.0
Excellent
BAC from Vietnam
Solo traveler
Grand Deluxe
Stayed 3 nights in August 2018
Impressive Bali style decoration everywhere ”
It was impressive of Bali style architecture, decoration everywhere, at any details. I enjoy good mood, relax, difference feeling between day and night or difference beautiful culture angles within the resort. It recalled my childhood memories, surrounding by natural scenic then voices of wild animals. Appreciate if Resort can improve and change selection of foods and upgrade toilet set.
Reviewed August 08, 2018
8.8
Excellent
Julie from New Zealand
Couple
Villa Residence
Stayed 3 nights in July 2018
Tropical Retreat”
Pros: value for money; felt like we were staying in a hidden jungle; lots of pool options; we loved the semi outdoor bathroom; nice and quiet; very nice staff, always said hello if they walked past you Cons: dining options were limited due to distance from town; service around the pool was limited, staff could have been more proactive in walking around offering bar service at the pool
Reviewed July 31, 2018
3.6
Elizabeth from Australia
Solo traveler
Deluxe
Stayed 4 nights in July 2018
Very out-dated and run-down”
Really disappointed with this place - I don’t recommend staying at all. Gardens and pools are nice but it all needs doing up. Never answered my requests to organise an airport transfer. Grand deluxe room at the end of the property backed onto the school which was very noisy in the morning, plus the walls are paper thin so you get lots of noise and even light from the room next door. Door secured with a padlock. I requested to move rooms, which they could only do the following day. They did however apologise. Breakfast is not good, service is terrible and in the evening to order a drink at the “bar” I was ignored for 30 minutes. I would really recommend you look elsewhere, even on a good deal.
Reviewed July 25, 2018
9.6
Exceptional
Jessica from Australia
Group
Deluxe
Stayed 3 nights in July 2018
What a place! ”
Our stay at The Mansion was absolutely incredible. Our room was very average but decent! The facilities on the other hand were fabulous. The pools are all amazing, though with all the trees keeping a lot of the seating in the shade. Buffet breakfast was ridiculous and delicious eggs, toast, fruit, cereal, pastries, they had it all! For such a fancy resort the WiFi was shocking! Could hardly connect to the correct one for the area you are in plus in our room we could barley load a webpage. As for location The Mansion is quite out of the way from the city centre making it difficult to go downtown for little errands or activities, The Mansion offers a free shuttle to town but the schedule was a bit infrequent. The staff were lovely and always saying hello! All in all we would definitely stay at The Mansion again in the future
Reviewed July 14, 2018
9.6
Exceptional
Michelle
Couple
Deluxe
Stayed 2 nights in June 2018
Beautiful Hotel”
Breakfast was amazing! So many choices for all diets! Staff was extremely welcoming upon arrival. They have a shuttle that takes you to Ubud centre (since its about 15 min away) which was so convenient!! It ran every odd hour to and from starting and ending at 9 am/pm. They offer day services too to tourist attractions. Always helpful when traveling for the first time.
Reviewed July 05, 2018
8.0
Excellent
Nicole from Australia
Solo traveler
Governor Suite
Stayed 3 nights in October 2018
Beauty Everywhere”
Great stay
Reviewed October 29, 2018
9.2
Exceptional
Johanna from Indonesia
Family with young children
Deluxe
Stayed 1 night in July 2018
Romantic and good for kids”
The place is not new but kept in shape in a very romantic and Balinese way. Only minus: they charge you for the kidsclub.
Reviewed October 11, 2018
8.4
Excellent
Nicole from Australia
Solo traveler
Deluxe
Stayed 2 nights in September 2018
Loved it”
Its very very very beautiful here.
Reviewed September 25, 2018
10.0
Exceptional
SaoPing from Indonesia
Group
Deluxe
Stayed 1 night in September 2018
Love is in the air🙏”
Should come to stay and feel the love🙏🙏
Reviewed September 22, 2018
9.7
Exceptional
Miroslava from Australia
Couple
Deluxe
Stayed 3 nights in August 2013
very pleasant artisticaly designed hotel ”
buffet breakfast, great design, friendly staff
We enjoyed great variety of buffet breakfast, international restaurant, comfortable room with TV and air-con, large hotel are with three swimming pools and spa, friendly and helpful staff, artisticly designed with attention to details
Reviewed September 19, 2013
9.3
Exceptional
Miroslava from Australia
Couple
Deluxe
Stayed 2 nights in September 2013
We had a very relaxing stay”
Friendly and helpful staff, great breakfast, large area with spa and swimming pools, great design
The hotel staff was very friendly and helpful, one of the staff members always greeted us in our native language, which was very entertaining. Wide variety of buffet breakfast was an absolute highlite. Design of the hotel was a bit unusual, however very artistic and classy. We met lots of international tourist. Whole atmosphere in the hotel was very pleasant and memorable. We would recommend others to visit and look forward to go back again in the future.
Reviewed September 08, 2013
8.3
Excellent
CHANGA from Sri Lanka
Couple
Deluxe
Stayed 4 nights in February 2013
“Definitley worth your money!””
Service, Location, Shuttle, Peaceful.
Stayed for 4 nights in a deluxe room in Ubud as we wanted a bit of a quite holiday away from the hustle and bustle of Bali. The breakfast provided was limited in choice but wasn't limited in taste. More variety would have being perfect but what was offered was great! The free shuttle was extremely helpful in getting to and from Ubud when needed. One area you would not be able to find fault is with the staff, they were more than helpful in every way that you would expect and more! The french manager was always helpful and always took the time to speak to the guest in order to make sure everything was in order. If you need any information about Ubud or what to do there just go up to the front desk as the guys and gals there would be more than glad to explain anything to you. The only issue we did run across was with a leaky flush in the toilet, this too was quickly fixed personally by the housekeeping manager who actually took the time to speak to the guests at breakfast time to inquire on any complaints! The beds were made twice a day and the towels replenished everyday. The room service menu is quite cheap and affordable and the food is of the highest quality. The spa is on the expensive side compared to the spas in Ubud, but the quality of the service again is quite high. Ubud is in a very green area, so please do keep in mind to keep your windows and doors shut at dusk in order to make sure insects don't creep in! A special mention also goes to the army of drivers at The Mansion who are quite knowledgeable and courteous in their service. We would definitely be back and probably for even a few days more!
Reviewed February 14, 2013
12345
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