The Maples

3 stars out of 5
Lot 204-27/29/36/47 Yamada, Kutchan, Niseko, Japan, 044-0077 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Kutchan part of Niseko, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Teuchi-Soba Ichimura. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transfer

Free Wi-Fi in all rooms!

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Golf course [on-site]

Fitness center

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Niseko every 8 minutes on Agoda.com

Based on 307 verified reviews

Location

9.6

Cleanliness

9.4

Service

9.1

Facilities

8.6

Value for money

8.3

See map

9.6Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
Parking
FREE
Walkable places
Boot Solutions Niseko
180 m
Alpen Ridge
270 m
Grand Hirafu Ace Pair Lift 1
270 m
Ace Family Pair
280 m
NAC Adventure Park
280 m
Closest landmarks
Welcome Center
320 m
Blo*Blo Gyoza Bar
330 m
Niseko Physio
390 m
Hirafu Gondola
440 m
NOASC Adventure Tours
450 m
Value for money8.3
Location rating9.6
Nearest airportOkadama Airport (OKD)
Distance to airport62.0 km

Rooms available at The Maples

3 Bedroom Yotei Penthouse Residence
...
  • Room size: 266 m²/2863 ft²
  • Outdoor view
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3 Bedroom Premier Suite (Dual Key)
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  • Room size: 161 m²/1733 ft²
  • Outdoor view
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4 Bedroom Yotei Penthouse Residence (Dual Key)
...
  • Outdoor view
  • Balcony/terrace
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3 Bedroom Yotei Panorama Penthouse Suite
...
  • Room size: 214 m²/2303 ft²
  • Outdoor view
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2 Bedroom Yotei Penthouse Suite
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  • Room size: 145 m²/1561 ft²
  • Outdoor view
  • 2 super king beds
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2 Bedroom Premier Suite
...
  • Room size: 125 m²/1345 ft²
  • Outdoor view
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2 Bedroom Penthouse Suite
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
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2 Bedroom Suite
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  • Room size: 68 m²/732 ft²
  • Outdoor view
  • 2 super king beds
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2 Bedroom Suite with Tatami Room
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  • Room size: 102 m²/1098 ft²
  • Outdoor view
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3 Bedroom Penthouse Suite
...
  • Room size: 125 m²/1345 ft²
  • Outdoor view
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Frequently asked questions

Does The Maples provide shuttle service for getting around?

For your convenience when traveling around the city, The Maples offers shuttle service right where you need it making it easy for you to get to places quickly.

What type of non-water sports and outdoor activities are accessible at The Maples?

The Maples features a wide array of non-water sport and outdoor activities such as hiking trails, skiing, and golf course (within 3 km) for sport enthusiasts to take pleasure in while remaining here.

What bars are close by The Maples?

While staying at The Maples, delight in your evening or night out at Blo*Blo Gyoza Bar or Bar Gyu+ to get the most out of your nightlife.

How long do guests typically stay at The Maples?

Verified past guests that have stayed at The Maples had an average nightly stay of 3 nights at this property.

At what time of the year is The Maples most popular?

The Maples's most popular month where verified guests have stayed the most is in March.

What is the typical rating that past Solo travelers' have given to The Maples?

Past solo travelers that have stayed at this property have given The Maples an average rating of 8.6. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

What is the typical rating that past Business travelers' have given to The Maples?

Verified business travelers that have stayed at this property have given The Maples an average rating of 8.7. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.

What is the average rating that verified Couples' have given to The Maples?

Past couple travelers that have stayed at this property have given The Maples an average rating of 9.0. You can look up on more specific customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.

What is the average rating that verified Families with older children have given to The Maples?

Past families with older children that have stayed at this property have given The Maples an average rating of 8.8. You can look up more thorough customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about The Maples?

Past local travelers that have stayed at this property have given The Maples an average rating of 9.3. You can look up on more comprehensive customer reviews, and feedback for this property down in the review section.

What is the closest train, metro, or bus station to The Maples?

The closest train, metro, or bus station is Hirafu Train Station, 2183.61 m away from The Maples.

What is the closest airport to The Maples?

The closest airport to The Maples is Okadama Airport, 62.0 km away.

More about The Maples

More about The Maples





Unwind and Indulge at The Maples's Entertainment Facilities

At The Maples, you'll find a range of entertainment facilities that will help you unwind and indulge during your stay. Whether you're looking for a place to relax with a refreshing drink or seeking some much-needed pampering, this hotel has got you covered. The Maples boasts a stylish and inviting bar where you can kick back and enjoy your favorite cocktails or try some local sake. With its cozy ambiance and friendly staff, the bar is the perfect spot to unwind after a day of exploring the beautiful surroundings of Niseko. Sip on your drink of choice as you mingle with fellow guests or simply enjoy some quiet time by yourself. For those in need of some relaxation, The Maples also offers rejuvenating massage services. Let the skilled therapists soothe your tired muscles and melt away any stress or tension. Whether you prefer a traditional Japanese shiatsu massage or a Swedish massage, you can expect a blissful experience that will leave you feeling refreshed and revitalized. With its inviting bar and rejuvenating massage services, The Maples ensures that your stay is not only comfortable but also filled with opportunities for relaxation and indulgence.

Unleash Your Sporting Spirit at The Maples in Niseko, Japan

At The Maples, we understand the importance of staying active and indulging in thrilling sports activities during your vacation. Our resort boasts an array of top-notch sports facilities that are sure to keep you entertained throughout your stay. Whether you are a golf enthusiast, a skiing fanatic, or a nature lover who enjoys exploring hiking trails, we have something for everyone. For golf lovers, our resort offers a pristine golf course right on site. Immerse yourself in the lush greenery of Niseko as you tee off and enjoy a round of golf amidst stunning mountain views. With well-maintained fairways and challenging holes, our golf course provides the perfect setting for both seasoned players and beginners to practice their swing. If skiing is your passion, you're in for a treat at The Maples. Located in the renowned Niseko area, our resort offers easy access to some of the best ski slopes in Japan. Strap on your skis or snowboard and glide down the powdery slopes, experiencing the exhilaration of winter sports at its finest. Whether you're a beginner or an expert, our ski facilities cater to all skill levels, ensuring an unforgettable skiing experience. For those who prefer to explore the great outdoors on foot, The Maples is surrounded by picturesque hiking trails. Lace up your hiking boots and embark on an adventure through the breathtaking landscapes of Niseko. Discover hidden waterfalls, serene forests, and panoramic views as you navigate through the well-marked trails. Whether you're seeking a leisurely stroll or a challenging hike, our resort is the perfect basecamp for your outdoor escapades. At The Maples, we believe in providing our guests with an unforgettable sporting experience. With our exceptional golf course, world-class ski facilities, and stunning hiking trails, you'll find endless opportunities to stay active and immerse yourself in the beauty of Niseko's natural surroundings. So pack your gear, unleash your sporting spirit, and get ready for an adventure-filled stay at The Maples.

Convenience at Your Fingertips: The Maples's Facilities

At The Maples, convenience is not just a word, but a way of life. With a range of top-notch facilities designed to make your stay as effortless as possible, this charming hotel in Niseko, Japan, ensures that every guest's needs are met. Whether you're a business traveler or a leisure seeker, The Maples has got you covered. One of the standout convenience facilities at The Maples is its laundry service. Say goodbye to the hassle of finding a laundromat or packing enough clothes for your entire trip. With the hotel's efficient laundry service, you can effortlessly keep your wardrobe fresh and clean throughout your stay. Another highlight is the dedicated concierge service. The knowledgeable and friendly staff at The Maples are always on hand to assist you with any queries or requests, be it arranging transportation, booking tickets for local attractions, or providing recommendations for the best dining spots in town. With their expertise and attention to detail, you can rest assured that your stay will be smooth and stress-free. Stay connected with the complimentary Wi-Fi available in public areas and in all rooms. Whether you need to catch up on work emails or simply browse the web, you can do so effortlessly from the comfort of your room or any of the hotel's public spaces. For those who prefer to travel light, The Maples offers luggage storage facilities. Leave your bags securely with the hotel and explore the surrounding area without any extra weight on your shoulders. Last but not least, satisfy your cravings with the hotel's convenient vending machine. Whether you're in need of a quick snack or a refreshing beverage, the vending machine is stocked with a variety of options to keep you energized throughout the day. With its laundry service, concierge, Wi-Fi, luggage storage, and vending machine, The Maples ensures that your stay is not only comfortable but also convenient. Experience the ease and efficiency of these facilities and make the most of your time in Niseko, Japan.

Convenient Transport Facilities at The Maples

At The Maples, we understand the importance of seamless travel experiences for our guests. That's why we offer a range of convenient transport facilities to ensure your journey to and from our hotel is hassle-free. For those arriving by air, our airport transfer service is the perfect solution. Our friendly and professional drivers will be waiting to greet you at the airport and whisk you away to our cozy retreat in Niseko. Sit back, relax, and enjoy the scenic drive as you take in the breathtaking views of the surrounding mountains. Exploring the beautiful Niseko region is made easy with our tours and shuttle service. Whether you're looking to hit the slopes, discover local attractions, or experience the vibrant nightlife, our knowledgeable staff will be more than happy to assist you in planning your itinerary. Our shuttle service provides convenient transportation to popular destinations, ensuring you never miss out on the best that Niseko has to offer. If you prefer to venture out on your own, our taxi service is available for your convenience. Our reliable drivers will be on hand to take you wherever you need to go, whether it's to nearby ski resorts, shopping districts, or local restaurants. Rest assured that you'll always have a comfortable and reliable mode of transportation during your stay at The Maples.





Indulge in Culinary Delights at The Maples

At The Maples, guests can savor a delightful array of dining options that are sure to tantalize their taste buds. Start your day off right with a visit to the cozy coffee shop, where you can enjoy a freshly brewed cup of aromatic coffee or choose from a selection of teas. The coffee shop also offers a variety of pastries and light bites, making it the perfect spot for a quick breakfast or a midday pick-me-up. For a more substantial dining experience, head to the on-site restaurant. Here, you can indulge in a delectable menu featuring a fusion of international and local flavors. From mouthwatering sushi and sashimi to hearty Western dishes, there is something to satisfy every palate. The restaurant's warm and inviting ambiance creates the perfect setting for a memorable dining experience with loved ones or colleagues. Whether you're in the mood for a casual coffee or a gourmet meal, The Maples's dining facilities are designed to cater to your every culinary desire.

Luxurious and Spacious Room Offerings at The Maples

Discover the wide range of room options at The Maples in Niseko, Japan, designed to cater to every traveler's needs. From the cozy Studio Mountain View with a comfortable King Bed to the expansive 4-Bedroom Mount Yotei View Penthouse featuring four luxurious Queen Beds, there is a perfect room for everyone. Booking these exceptional rooms on Agoda ensures that you not only get the best prices but also enjoy a hassle-free experience. With Agoda's seamless booking process, you can easily secure your preferred room at The Maples with just a few clicks. Take advantage of the exclusive deals and promotions available on Agoda and embark on a memorable stay in Niseko's most sought-after accommodation.

Discover the Charming Town of Kutchan in Niseko, Japan

Nestled at the base of the magnificent Niseko mountain range, Kutchan is a charming town that offers a unique and authentic Japanese experience. Known for its world-class ski resorts and stunning natural beauty, Kutchan is a haven for outdoor enthusiasts and nature lovers alike. During the winter months, Kutchan becomes a winter wonderland, attracting skiers and snowboarders from all over the world. With its abundant snowfall and pristine slopes, Niseko is often regarded as one of the best ski destinations in the world. Whether you're a beginner or an expert, you'll find a wide range of slopes to suit your skill level. Beyond the slopes, Kutchan has much to offer. Take a stroll through the town's picturesque streets and you'll discover charming traditional houses, quaint shops, and delicious local eateries. Immerse yourself in the local culture by visiting the Kutchan Museum, where you can learn about the town's history and heritage. For those seeking relaxation, Kutchan is also home to several natural hot springs, known as onsens. Soak in the healing waters while enjoying breathtaking views of the surrounding mountains – a truly rejuvenating experience. With its unique blend of natural beauty, outdoor adventures, and cultural charm, Kutchan is a destination that should not be missed when visiting Niseko, Japan.

Traveling to The Maples in Niseko, Japan

Nestled in the picturesque town of Kutchan, Niseko, The Maples offers a tranquil retreat amidst the stunning natural beauty of Japan's northern island, Hokkaido. Getting to this enchanting destination is a breeze, thanks to its convenient proximity to the nearest airports. For international travelers, the New Chitose Airport (CTS) is the main gateway to Niseko. Situated approximately 110 kilometers away, it takes around two hours to reach The Maples from this airport. From New Chitose Airport, visitors can choose between various transportation options, including private transfers, shared shuttles, or rental cars. The most popular and hassle-free choice is the shared shuttle service, which provides comfortable and efficient transportation directly to The Maples. Another option for domestic travelers is the closer Sapporo Okadama Airport (OKD), located about 85 kilometers from The Maples. Although it offers fewer flight options, this airport is a convenient choice for those coming from major cities in Japan. From Sapporo Okadama Airport, visitors can easily arrange private transfers or rental cars to reach their destination in Kutchan. No matter which airport you choose to arrive at, the journey to The Maples is an opportunity to soak in the scenic beauty of Hokkaido. As you travel through snow-covered landscapes and charming rural towns, you'll be captivated by the anticipation of reaching this hidden gem in Niseko.

Discover the Natural Beauty and Thrilling Skiing at The Maples in Niseko, Japan

Nestled amidst the breathtaking landscape of Niseko, Japan, The Maples offers an idyllic retreat surrounded by stunning natural landmarks and exciting attractions. Just a short distance away, you'll find Hangetsu Lake, a serene body of water that reflects the beauty of the surrounding mountains. Take a leisurely stroll along the lake's shores or enjoy a peaceful picnic while taking in the picturesque views. For adventure enthusiasts, the Niseko Mountain Resort Grand Hirafu Ski Area is a must-visit attraction. With its world-class slopes and abundant powder snow, it's a paradise for skiers and snowboarders of all levels. Whether you're a beginner looking to take your first turns or an experienced rider seeking thrilling challenges, this ski area has something for everyone. After a day of outdoor exploration, head to Kutchan Natural History Museum to learn more about the region's rich natural heritage. Discover fascinating exhibits showcasing local flora and fauna, geological formations, and the history of Niseko. It's a great opportunity to deepen your understanding of the area's unique ecosystem. For those seeking relaxation and rejuvenation, Asia Physio offers a range of wellness services to soothe tired muscles and restore balance to the body. Whether you opt for a massage, acupuncture, or a yoga session, you'll leave feeling refreshed and invigorated. In addition, The Maples is conveniently located near various shops and amenities. Good Sports Niseko Shop is perfect for outdoor enthusiasts looking to gear up for their adventures, while LUCKY is a convenient supermarket where you can stock up on essentials. Alpen Ridge and Vacation Niseko are also nearby, offering additional accommodation options for those looking to explore the area. Experience the best of Niseko's natural beauty and thrilling attractions at The Maples. Whether you're seeking adventure on the slopes, tranquility by the lake, or a cultural exploration at the museum, this hotel's surroundings have it all.

Convenient Public Transport Stations near The Maples in Niseko, Japan

Located in the picturesque town of Niseko, Japan, The Maples offers easy access to several nearby public transport stations. The Hirafu Train Station is just a short distance away, making it a convenient option for travelers arriving by train. From here, guests can easily reach The Maples by taking a taxi or utilizing the local shuttle service. Another nearby public transport station is the Kutchan Station, which is located a few kilometers from The Maples. This station provides easy access to the surrounding area and is well-connected to other major cities in Hokkaido. Travelers can take advantage of the regular train services to explore nearby attractions or venture further afield. With these convenient public transport options, guests staying at The Maples can easily explore the beautiful Niseko region and beyond. Whether you're looking to hit the slopes, explore the local culture, or indulge in delicious Japanese cuisine, the nearby public transport stations make it a breeze to get around and make the most of your stay.

A Culinary Adventure Awaits

When it comes to dining options, The Maples is surrounded by a plethora of mouthwatering choices. Start your culinary adventure at Teuchi-Soba Ichimura, where you can savor traditional handmade soba noodles prepared right in front of you. For a taste of juicy grilled meats and refreshing drinks, head over to Bar Gyu+, a cozy establishment known for its friendly atmosphere. If you're craving authentic Japanese cuisine, Nokanosobaya Yoteizan is the place to be, offering a wide range of delicious dishes made with fresh local ingredients. Pizza lovers will rejoice at Niseko Pizza (Restaurant), where you can indulge in a variety of mouthwatering pizzas made with the finest ingredients. For a comforting bowl of ramen, Sapporo ramen Daishin Niseko branch and Tozanken Ramen are both excellent choices. If you're in the mood for Swiss-inspired cuisine, Graubunden is a must-visit, serving up hearty dishes like fondue and raclette. Tsubaratsubara offers a unique fusion of Japanese and Western flavors, with dishes like sushi burgers and tempura tacos. Looking for a healthy and organic meal? Look no further than Green Farm Deli Cafe, which offers a range of nutritious options. And for the freshest seafood in town, Ezo Seafoods FRESH is the go-to spot, where you can indulge in a variety of seafood dishes sourced directly from the local waters. With such a diverse array of dining options just steps away from The Maples, you'll never run out of delicious choices to satisfy your cravings.

Shop 'til You Drop at The Maples

Located in the heart of Niseko, The Maples offers easy access to a variety of shopping landmarks that will satisfy even the most avid shopaholics. Just steps away from the hotel, you'll find Boot Solutions Niseko, a haven for ski enthusiasts looking for the latest gear and equipment. Whether you're a beginner or a seasoned pro, this shop has everything you need to hit the slopes in style. And if you're in need of some fashionable winter wear, look no further than Ruhiel, a trendy boutique located nearby. With its curated selection of clothing and accessories, you're sure to find the perfect pieces to keep you warm and stylish during your stay. After a day of shopping, return to The Maples and relax in the comfort of your well-appointed room, knowing that you're just minutes away from all the shopping excitement that Niseko has to offer.

Affordable Luxury at The Maples: Unbeatable Prices in Niseko

When it comes to finding the perfect blend of luxury and affordability in Niseko, look no further than The Maples. With an average room price of just $242, this charming hotel offers exceptional value for money. Compared to the average price of a hotel room in Niseko, which stands at $220, The Maples provides a truly unbeatable deal. At The Maples, you can indulge in a comfortable and stylish stay without breaking the bank. From the moment you step into the elegantly designed lobby, you'll be greeted by a warm and inviting atmosphere. The well-appointed rooms are tastefully decorated, featuring modern amenities and stunning views of the surrounding natural beauty. Whether you choose a cozy standard room or a spacious suite, you can expect a restful night's sleep in a plush bed and wake up feeling refreshed and rejuvenated. In addition to its attractive room rates, The Maples offers a range of fantastic facilities and services. Take a dip in the heated indoor pool, relax in the sauna, or treat yourself to a soothing massage at the spa. The hotel's friendly and attentive staff are always on hand to ensure your stay is nothing short of exceptional. With its prime location in Niseko, you'll have easy access to the area's renowned ski slopes, vibrant restaurants, and charming shops. Don't miss out on this incredible opportunity to experience affordable luxury at The Maples in Niseko.

Perfect Location and Amazing Rooms

The Maples in Niseko, Japan, offers a perfect location with ski in-out facilities that have left guests in awe. With quality furnishings, convenient ski in and out facilities, and exceptional service, everything about this hotel is simply perfect. The rooms at The Maples are nothing short of amazing, providing guests with a comfortable and luxurious stay. Not only is the location ideal, but the friendly staff, cleanliness, and neatness of the suites have also impressed guests. Additionally, guests have been pleasantly surprised by the well-equipped kitchen and the convenience of having a washing machine with a dryer. The Maples truly exceeds expectations, making it the perfect choice for a memorable stay in Niseko.

Exquisite Comfort and Exceptional Service at The Maples

Discover a haven of tranquility and luxury at The Maples in Niseko, Japan. With its outstanding customer ratings, this hotel promises an unforgettable stay that exceeds all expectations. Boasting an impressive overall rating of 8.8, The Maples has consistently delighted guests with its impeccable service and attention to detail. One of the standout features of this remarkable hotel is its exceptional cleanliness, earning a remarkable rating of 9.2. From the moment you step into your elegantly appointed room, you'll be greeted by a spotless and well-maintained environment. The dedicated housekeeping team ensures that every corner of the hotel is immaculate, allowing you to relax and unwind in absolute comfort. Another aspect that sets The Maples apart is its unbeatable location, scoring an impressive 9.6. Situated in the heart of Niseko, this hotel offers easy access to the area's most popular attractions and activities. Whether you're a ski enthusiast looking to hit the slopes or a nature lover seeking breathtaking hikes, The Maples puts you right in the midst of it all. With its prime location, you can explore the stunning natural beauty of Niseko with utmost convenience.

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Amenities and facilities

Excellent8.6

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Indonesian
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Hiking
  • Massage
  • Skiing
  • Spa
  • Tours
  • Yoga room
Dining, drinking, and snacking
  • Bar
  • Breakfast [continental]
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Dry cleaning
  • Elevator
  • Heating in public area
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
Land sports
  • Golf course (within 3 km)
Access
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
Sports equipment rental
  • Ski equipment rentals

Location

Lot 204-27/29/36/47 Yamada, Kutchan, Niseko, Japan, 044-0077

Exceptional9.6

Location

Public transportation
  • Hirafu Train Station
    2.2 km
  • Niseko Station
    5.9 km
Airports
  • Okadama Airport (OKD)
    62.0 km
Hospital or clinic
  • Niseko Physio
    390 m
Convenience store
  • Seicomart
    350 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Reception is open from 09:00 AM to 06:00 PM during the summer season. Guests arriving after 06:00 PM are requested to contact the property directly prior to arrival.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-in until00:00
  • Check-out from06:00
  • Check-out until10:00
Extras
  • Daily Internet/Wi-Fi fee0 JPY
The property
  • Non-smoking rooms/floorsYes
  • Number of rooms 105
  • Room voltage100

Reviews of The Maples from real guests

Provided by verified guests of

Agoda logo
8.9

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 10
  • 10
  • 7.2
  • 9.6
  • 8.8
  • 9.6
  • 8.0
  • 7.6
  • 9.2
  • 9.6

Most recent

Location9.6
Cleanliness9.4
Service9.1
Facilities8.6
Value for money8.3
High score for Niseko
Rating
9+ Exceptional (18)
8-9 Excellent (5)
7-8 Very Good (2)
6-7 Good (1)
<6 Below Expectation (3)
Guest Type
Language
Showing 29 verified guest comments
12345
10.0
Exceptional
Weixin from Singapore
Couple
Superior Studio (Level 1)
Stayed 2 nights in December 2023

Amazing staff - Zac, Bruno, Katie”

Loved our room, it was spacious and very comfortable. Location was pretty good as it was approx. 10 mins from Hirafu base/Rhythm and within range of shops along the street. The restaurant in the hotel served amazing pizzas - definitely try it if you have the budget. The highlight of our stay had to be the warm hospitality from the concierge and front desk - especially Zac, Bruno, Katie, and Yuri who went above and beyond with our requests and gave such great food recommendations! Being our first time in the area, having help from the hotel to get around made our day!

Reviewed December 10, 2023

Dear Weixin, We would like to extend our heartfelt thanks for sharing your positive experience at The Maples Niseko. We are thrilled to hear that your stay with us was enjoyable. Your kind words brighten our day and are a testament to the hard work and dedication of our team in providing exceptional service. We look forward to welcoming you back to The Maples Niseko on your next visit to Niseko. If you have any special requests or preferences for your future stays, please do not hesitate to let us know. Your comfort and satisfaction are our top priorities. Again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.

Responded December 12, 2023
The Maples
9.6
Exceptional
Brad from United States
Group
2 Bedroom Suite with Tatami Room
Stayed 3 nights in February 2024

3 night stay”

Highlight of our trip. A bit pricey but couldn’t ask for more with the location and the ski-in and ski-out. It really helped as we went with a couple first-timers and definitely made use of the location to recharge and rest after some hard falls on the slopes. There was an Italian restaurant downtown and ordered a couple delicious pizzas for dinner the first night. Could literally sit there in the living room all day with the view seeing the lifts going up the mountain. The staff was excellent with making reservations and helping us return our gear as they have a partnership with Rhythm as we could just leave our gear at the hotel. Definitely would consider going back if I’m ever back in Niseko.

Reviewed February 25, 2024

Dear Brad, Thank you so much for taking the time to leave us a review! Your feedback is incredibly valuable to us, and it is glad to hear that you had a positive experience during your stay. Our team works hard to ensure every guest feels welcomed and comfortable. Your insights help us continuously improve, and we're grateful for your contribution to our ongoing efforts. Thank you for choosing to stay with us and for sharing your insights about your experience at The Maples Niseko. We hope for another opportunity of serving you!

Responded March 20, 2024
The Maples
10.0
Exceptional
AUDREY from Singapore
Family with teens
2 Bedroom Suite
Stayed 5 nights in March 2024

Had a fantastic stay! ”

We had a fabulous stay at the Maples! What we love about Maples: pick-up and drop-off service within Grand Hirafu, ski-in ski-out location, 2 great on-site restaurants Rocketto and R Niseko Pizza, well-appointed apartment equipped with all required necessities and on-site ski equipment return arrange with Rhythm Niseko. Perhaps the only amenity missing is an onsite onsen. Nonetheless, we had an awesome stay the Maples and would love to be back in a heartbeat! ❤️

Reviewed March 17, 2024

Dear Audrey, Thank you so much for taking the time to share your valuable feedback and rating your recent stay at The Maples Niseko. We are delighted to hear that you had a wonderful and enjoyable experience with us. At The Maples Niseko, our goal is to provide exceptional service and create memorable and seamless experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to The Maples Niseko in the future!

Responded March 20, 2024
The Maples
10.0
Exceptional
Jessica from Philippines
Couple
Superior Studio (Level 1)
Stayed 4 nights in December 2023

Highly recommended hotel in Niseko”

We had the best stay at The Maples. The room is very spacious and the staff are very accommodating. We also had our own laundry machine inside our room so we didn’t have to look for a coin laundry. Definitely the best hotel in Niseko!

Reviewed December 12, 2023

Dear Jessica, Thank you so much for taking the time to share your positive experience at The Maples Niseko. We are delighted to hear that you had a wonderful stay with us. At The Maples Niseko, our goal is to provide exceptional service and create memorable experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to The Maples Niseko in the future. Once again, thank you for choosing The Maples Niseko for your stay, and we can't wait to have the pleasure of serving you again

Responded December 13, 2023
The Maples
10.0
Exceptional
Jane from Hong Kong SAR, China
Couple
Superior Studio (Level 1)
Stayed 4 nights in January 2023

Super amazing ski in ski out”

One of the best hotels I’ve stayed at. super clean and everything in the room was so new. amazing

Reviewed February 07, 2023
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