The Memory at On On Hotel
The Memory Superior - Bed The Memory at On On Hotel
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8.8
Excellent
2.5% this month
/10
(1139 reviews)See what guests said
See map
9.3
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
  • Island Paradise70 m
  • Phuket Centre Tour70 m
  • Shrine of the Serene Light90 m
  • Nong Jote130 m
  • Old Town150 m
  • Ban Boran Textiles160 m
  • Phuket Walking Street160 m
  • Glastnöst200 m
  • Pure Car Rent200 m
  • The Thavorn Museum200 m
  • Free Wi-Fi
    2017

    The Memory at On On Hotel

    19 Phang-Nga Rd., Talad Yai, Phuket Town, Phuket, Thailand, 83000 - See map
    "Love the common spaces, from reception hall to different living corners looking over inner courts."
    wuttinun - December 8, 2017
    Exceptional reputation
    Recommended by 96% of guests
    Fantastic breakfast
    95% positive mentions
    • Airport transfer

    • Located in heart of Phuket

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Don't miss out!

    6 travelers are looking at this property right now | 3 travelers have booked today.

    Property ranking|Compared to 10,734 Phuket properties
    See all rankings
    Value for money score
    8.9/10
    Location score
    9.3/10
    Service score
    9.0/10
    Cleanliness score
    8.9/10
    Better than
    99
    %
    of Phuket properties
    Better than
    99
    %
    of Phuket properties
    Better than
    98
    %
    of Phuket properties
    Better than
    98
    %
    of Phuket properties
    Value for money8.9
    Distance to city center00.00 Km
    Location rating9.3
    Nearest airportPhuket International Airport (HKT)
    Distance to airport26.5 km

    Rooms available at The Memory at On On Hotel

    8.4
    Excellent
    Room comfort & quality
    The Memory Junior Suite
    The Memory Junior Suite
    ...
    • Room size: 28 m²/301 ft²
    • Balcony/terrace
    • 1 double bed
    Enter dates to see prices
    The Memory Deluxe
    The Memory Deluxe
    ...
    • Room size: 25 m²/269 ft²
    • Non-smoking
    • 1 queen bed and 1 sofa bed
    Enter dates to see prices
    The Memory Superior
    The Memory Superior
    ...
    • Room size: 16 m²/172 ft²
    • Non-smoking
    • 1 queen bed or 2 single bed...
    Enter dates to see prices
    Double Or Twin Superior
    Double Or Twin Superior
    ...
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      Standard Double
      Standard Double
      ...
      • Room size: 18 m²/194 ft²
      • Shower
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      Double Deluxe
      Double Deluxe
      ...
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        Junior Suite Standard
        Junior Suite Standard
        ...
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          Junior Suite
          Junior Suite
          ...
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            Junior Suite
            Junior Suite
            ...
            • Room size: 28 m²/301 ft²
            Enter dates to see prices
            Mixed Dorm
            Mixed Dorm
            ...
            • Shower
            Enter dates to see prices

            What people love about The Memory at On On Hotel

            • 10.0
              Exceptional
              Staff 

              "The hotel is beautifully decorated and perfect location with lovely staff."

              Olivia

              |

              December 15, 2018

            • 9.2
              Exceptional
              Location

              "Great location for old town."

              Patricia

              |

              March 29, 2018

            • 10.0
              Exceptional
              Location

              "Great location."

              Kelvin

              |

              May 1, 2018

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            More about The Memory at On On Hotel

            More about The Memory at On On Hotel

            7.6
            Very good

            "Charming hotel."

            LYNN

            |

            November 12, 2018

            An overview

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            What they offer

            9.6
            Exceptional
            Staff 

            "The staff was very professional, friendly and accommodating,..."

            Yu-Tian

            |

            March 5, 2018

            Read more reviews
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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            Thai cuisine
            Thai cuisine
            Sweet Home Restuarant
            870 m Thai
            Tree Tops
            3.4 km Thai
            Asian cuisine
            Asian cuisine
            Fatty's
            3.3 km Asian, European, German
            Pure Organic Heaven
            5.6 km Asian, Cafe, Contemporary
            Kazu Patong Phuket
            9.0 km Asian, Japanese, Sushi

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Reviews of The Memory at On On Hotel from real guests

            Provided by verified guests of Agoda
            Agoda Reviews (1139)Booking.com Reviews (1386)
            8.8
            /
            10
            Excellent
            2.5% this month
            Cleanliness8.9
            Facilities8.2
            Location9.3
            Room comfort and quality8.4
            Service9.0
            Value for money8.9
            Rating
            9+ Exceptional (379)
            8-9 Excellent (195)
            7-8 Very Good (138)
            6-7 Good (39)
            <6 Below Expectation (28)
            Time of the year
            Mar - May (232)
            Jun - Aug (140)
            Sep - Nov (190)
            Dec - Feb (217)
            All languages
            All guests (1139)
            All room types

            Show reviews that mention 

            Showing 779 verified guest comments
            12345
            8.8
            Excellent
            Patricia from Australia
            Family with teens
            The Memory Superior
            Stayed 1 night in July 2019

            Beautiful hotel in the heart of old town”

            Memory On is in a classic colonial style building, renovated beautifully and fitted with antiques and collectibles. Gorgeous place like a peaceful Haven in the heart of Phuket Towns old district. A walk to everything but most importantly the Sunday night market.

            Reviewed July 13, 2019

            Dear Patricia, Thank you for this beautiful feedback. I am glad to know that you enjoyed staying in our hotel and that you noticed our beauty of the old time. Thank you for visiting The Memory At On On Hotel and we look forward to welcoming you again if you return to Phuket. Warmest regards, Aditpak K. (Sun) Operation Manager The Memory At On On Hotel

            Responded July 23, 2019
            The Memory at On On Hotel
            10.0
            Exceptional
            Jitima from Thailand
            Couple
            The Memory Superior
            Stayed 2 nights in January 2019

            I love this hotel!”

            Clean, convenience, antique. Recommend to stay at least once when you are in Phuket

            Reviewed July 23, 2019

            Dear Khun Jitima, Thank you for taking the time to post your wonderful review of your recent stay at The Memory At On On Hotel. We appreciate that you choose to stay with us and we look forward to your next visit soon. Best regards, Aditpak K. (Sun) Operation Manager The Memory At On On Hotel

            Responded August 03, 2019
            The Memory at On On Hotel
            8.8
            Excellent
            Savio from Australia
            Family with young children
            The Memory Superior
            Stayed 3 nights in June 2019

            Value for Money stay near Thalang road in Old Phuket town”

            Pros: -Excellent central location near Thalang road, making it convenient for weekend night markets. - Tea, coffee, local Phuket snacks in tea room / common area. - Room was clean, tidy with modern amenities Cons: -No swimming pool, gym or kids club/play area -When we arrived at the hotel, there wasn't enough staff to help us with our luggage to our room. Something that stood out for us was the beautifully restored structure of the hotel, the local snacks, tea/coffee throughout the day. Overall very good experience. Will definitely be back in the future when our son is older.

            Reviewed June 25, 2019

            Dear Savio, Thank you for taking the time to share your experience with us at The Memory At On On Hotel. I appreciate your feedback and I am delighted that you enjoyed your stay here in Phuket Old Town and that you mentioned our hotel lounge. And thank you for letting us know the circumstance you encountered on your arrival. I am sorry for your inconvenience with the luggage. I have asked my team to see your comments. It is very valuable and can help us improve our service quality. Thank you for the opportunity and staying at The Memory At On On Hotel. We all look forward to welcoming you again on your next visit to Phuket Old Town. Warmest regards, Aditpak K. (Sun) Operation Manager The Memory At On On Hotel

            Responded July 03, 2019
            The Memory at On On Hotel
            8.8
            Excellent
            Adam from United States
            Couple
            The Memory Deluxe
            Stayed 1 night in December 2018

            Our favorite place in Phuket Town!”

            We've been staying at this hotel for a few years now on our annual trip to Phuket Town. It's in the perfect location. There are some legitimately excellent restaurants nearby and the weekend market is just a street behind on Sundays. Fun trivia: my wife and I recently re-watched the movie The Beach and noticed that the facade for this hotel was used as the exterior for Leo's Kao San Road hostel (don't worry, the inside of this place is MUCH nicer)

            Reviewed May 25, 2019

            Dear Adam, Thank you for another beautiful review. I am delighted that you enjoyed staying here at The Memory At On On Hotel and its surrounding. We wish you have opportunity to revisiting our hotel this year or on the future trip to Phuket. Thank you. Best regards, Aditpak K. (Sun) Operation Manager The Memory At On On Hotel

            Responded May 30, 2019
            The Memory at On On Hotel
            9.2
            Exceptional
            Dru from United States
            Business traveler
            The Memory Superior
            Stayed 1 night in May 2019

            Great little find in old Phuket town!”

            Found this little gem on Agoda and it was amazing value for the money. We only stayed 1 night in transit to another part of Thailand, but loved it. Communications were efficient and easy, as was the arrangement of our airport pickup. No restaurant or lounge on-site, however a market was close-by, as were cute cafés. Had a delicious breakfast nearby. Walking the alleyways was neat. We hopped an Uber to the Amari on Patong Beach for a fantastic seaside lunch! Great find!

            Reviewed May 06, 2019

            Dear Dru, Thank you for sharing your experience with us. I am glad to hear that you enjoyed your stay in Phuket Old Town. We wished you had more time to explore our history. Thank you for staying at The Memory At On On Hotel and we look forward to welcoming you when you return to Phuket. Kind Regards, Aditpak K. (Sun) Operation Manager

            Responded May 08, 2019
            The Memory at On On Hotel
            9.6
            Exceptional
            suladda from Thailand
            Couple
            The Memory Junior Suite
            Stayed 1 night in April 2019

            Exceptional”

            Beautiful architecture with history and story. Friendly staff and very easy to wamk around the old city. We stayed in the beach room watching the beach movie :-) many nice antique decoration around. Lovely experience and would highly recommend this place.

            Reviewed April 06, 2019
            10.0
            Exceptional
            Ida from United Kingdom
            Solo traveler
            The Memory Superior
            Stayed 2 nights in March 2019

            Stunning! ”

            What a beauty! A treasure in the heart of Phuket. I was completely taken by surprise the pictures on line cannot convey how lovely this place is. Step back in time to stay n a traditional Thai / European architectural gem. The staff were lovely very attentive. Highly recommend you stay here.

            Reviewed March 23, 2019
            9.2
            Exceptional
            PUNNAWIT from Thailand
            Couple
            The Memory Superior
            Stayed 1 night in May 2019

            Nostalgic Hotel ”

            If you would like to feel nostalgia back to Chino-Portuguese style. Then I would recommend here. Couple step to Old town. it's very convenient. Value for your spending with accommodation.

            Reviewed July 08, 2019

            Dear PUNNAWIT, Thank you for sharing your experience with us and thank you very much for making The Memory At On On Hotel part of your trips. Glad to know that you enjoyed staying here in Phuket Old Town. We look forward to seeing on your next trip to Phuket. Warm regards, Aditpak K. (Sun) Operation Manager The Memory At On On Hotel

            Responded July 11, 2019
            The Memory at On On Hotel
            9.2
            Exceptional
            Alison from South Africa
            Couple
            The Memory Deluxe
            Stayed 7 nights in June 2019

            Old fashioned Charm”

            This is a very beautiful old hotel, restored to reflect the charm of previous ways of life. It is a great base from which to explore Phuket Town (and have a nap during the heat of the day). The staff were always welcoming and helpful. The bed was firm and comfortable. The rooms are very pretty with basic amenities. The WiFi was a little unreliable, but there are many local cafe's that can supply that want.

            Reviewed June 12, 2019

            Dear Alison, I am so delighted to receive your feedback! Thank you very much for taking the time to share your experience of your recent stay at The Memory At On On Hotel. My team and I are very happy in reading your review. We regret that you encountered the unstable WIFI experience. We are sorry for your inconvenience. And we would like to take this chance to Thank you for the opportunity and choosing to stay with us. We look forward to welcoming you again in our hotel on your next visit. Kind regards, Aditpak K. (Sun) Operation Manager The Memory At On On Hotel

            Responded June 21, 2019
            The Memory at On On Hotel
            9.2
            Exceptional
            Jasmine from Vietnam
            Family with young children
            The Memory Superior
            Stayed 1 night in October 2018

            Exceptional”

            The hotel is beautiful and in a wonderful location in the heart of Phuket Old Town. Lots of photo ops at the hotel and nearby. The bed is big and comfortable. There was enough space for our 2 year-old to sleep in between us. Staff was okay but never really interacted with us at all. The only downside is that we can hear every single footstep outside of our room, which sometimes startled us during peaceful moments.

            Reviewed October 28, 2018
            9.2
            Exceptional
            Yupin from Thailand
            Family with teens
            The Memory Superior
            Stayed 1 night in October 2018

            Authentic and Approachable”

            Nicely decorated. We love the place for its authenticity. It is a walking distance to the vegetarian festival venue. It is fun just to talk around the area. No parking though. We were lucky to find a parking spot nearby.

            Reviewed October 16, 2018
            10.0
            Exceptional
            Nicholas from Australia
            Couple
            The Memory Superior
            Stayed 4 nights in June 2018

            Great Place, Great Location!”

            It was very good staying at the oldest hotel in Phuket. Very historic with the the movie 'The Beach' filmed here. Staff were very friendly and helpful. Close to lots of shops, restaurants and the famous Phuket Night Market. Would definitely stay here again the next time we are in Phuket!!

            Reviewed September 20, 2018
            6.4
            Good
            JIAU from Malaysia
            Couple
            The Memory Deluxe
            Stayed 1 night in June 2019

            Good Memory ”

            Location is at old town and is strategically located to visit the original Phuket town. Hotel is of antique deco which matches its purpose. Some museum collections. Nothing too much to expect. But hotel room is clean enough with basic needs. Receptionist are friendly. The restaurant opposite hotel provides food authentic local Thai food. Given the price n location, ok to stay for a night but don't expect much.

            Reviewed June 30, 2019

            Dear JIAU, Thank you for sharing your experience at The Memory At On On Hotel. Your feedback is very valuable to us. It helps us improve our service and hotel quality. We are glad to know that you enjoyed your stay in Phuket Old town with us. Thank you for choosing to stay with us and look forward to seeing you on your next trip to Phuket. Warmest regards, Aditpak K. (Sun) Operation Manager The Memory At On On Hotel

            Responded July 03, 2019
            The Memory at On On Hotel
            9.6
            Exceptional
            Manon
            Couple
            The Memory Superior
            Stayed 2 nights in April 2019

            Very nice hotel!!! ”

            I have never seen a hotel with such a nice decoration before! The staff was really nice and helpful. Only the walls are a bite thin but that's probably because it's an old house which adds also a flair to your stay.

            Reviewed April 17, 2019
            10.0
            Exceptional
            Jared
            Couple
            The Memory Superior
            Stayed 3 nights in March 2019

            Loved it!”

            We absolutely loved Memory at the On On Hotel. It was the first hotel to open in Phuket back in the 20’s and 30’s and they kept that old fashioned feel to it. It felt like we were in an old time movie. Super charming place! Room was very nice, hotel was clean. Staff was always helpful and nice. They don’t have a breakfast per se, but have sort of an all day snack bar upstairs with delicious local treats and teas. It was right in the middle of old town Phuket so you could easily walk to all sorts of shopping and restaurants. Taxis were also easy to get, just walk outside and find the little yellow open air vans. Or if you wanted a regular taxi walk down to a street corner and there was always someone there with a sign advertising taxi service. We would love to come back if ever in the area!

            Reviewed March 29, 2019
            5.6
            Johan from Thailand
            Family with young children
            The Memory Superior
            Stayed 3 nights in January 2019

            Air conditioners did not work”

            The hotel is in the centre of the city and the building itself is beautiful. Not very convenient for families though as there are no facilities for children. Our first room's air conditioner did not work and we were moved to the second room, which air conditioner also did not work properly. Had to leave the hotel because there were no other rooms available. Only stayed 1 out of 3 nights and the hotel did not want to refund us any of the remaining night, holding firm to the no-cancellation policy.

            Reviewed February 04, 2019
            10.0
            Exceptional
            yoshimi from Japan
            Solo traveler
            The Memory Superior
            Stayed 1 night in May 2019

            Beautiful historical building”

            Beautiful Sino-Portuguese building. Room is so charming. Great location (Short walk to bus terminal, old town).

            Reviewed May 28, 2019

            Dear yoshimi, Thank you for sharing your stay feedback at The Memory At On On Hotel. It is our another wonderful review. I am delighted you enjoyed our attention to history, craft and detail with our gracefully appointed building and that you could explore our outstanding location, Phuket Old Town.And thank you for visiting our hotel. Hope you have had a beautiful trip home. We look forward to welcoming you to our hotel in the future. Sincerely, Aditpak K. (Sun) Operation Manager The Memory At On On Hotel

            Responded May 30, 2019
            The Memory at On On Hotel
            9.2
            Exceptional
            supamon from Thailand
            Business traveler
            The Memory Superior
            Stayed 2 nights in September 2017

            Love the decoration”

            The old time stay experience was great. Very IG-genic hotel. However, if you are easily wake up you may need to consider as this was old building and floor still wood. You may hear other guests walk at night.

            Reviewed June 11, 2018
            8.8
            Excellent
            WISA from Thailand
            Couple
            The Memory Superior
            Stayed 1 night in April 2018

            Worth every penny!”

            Great atmosphere overall. The bedding were very comfortable! Situated right in the old town area so you could walk everywhere. The only downside would be those who travelled with cars as it's hard to find a parking spot which was the roadside.

            Reviewed April 29, 2018
            9.2
            Exceptional
            Patricia from Myanmar
            Business traveler
            The Memory Deluxe
            Stayed 1 night in March 2018

            Exceptional”

            Lovely and charming hotel. Great location for old town. Friendly staff. 2 negatives -- 1. we couldn't access the hotel internet. However, they do have a computer for use in the lobby. 2. The ac in both rooms only cooled the room but did not seem to have enough power to keep them cold.

            Reviewed March 29, 2018
            12345
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