Very good 8.0
Based on 530 reviews

Recent customer comments

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Very good

based on 530 reviews
  • Cleanliness 8.6
  • Facilities 7.8
  • Location 8.5
  • Room Comfort/Standard 8.3
  • Service 8.4
  • Value for money 7.6
  • Food/Dining 6.8
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Karen from Philippines
Executive City View
Stayed 3 nights in February 2015
Love love this place
location, handy phone with internet & cleanliness
I love that they have this handy phone with internet that you can bring with you everywhere, rooms are clean and comfy. Location is near queens road if you have business in queens road this hotel is walking distance.
Reviewed April 09, 2015

Jim from Canada
1 Bedroom Executive
Stayed 3 nights in April 2015
Just okay
Shower, proximity to MTR,
It was just okay. Nothing more. Nothing to make me go back. Nothing to make me recommend it. it was just okay. It is showing some age.
Reviewed April 08, 2015

William from United States
Executive City View
Stayed 1 night in January 2015
Location, Comfortable, Professionalism
One night stay before medical appointment. Staff was quick to find answers, provide suggestions and make arrangements. Room was clean, well supplied, comfortable and quirky in design. We wouldn't hesitate to book The Mercer in future travel.
Reviewed April 04, 2015

Andrew from Singapore
Business travelers
Executive City View
Stayed 2 nights in March 2015
Good value for Money, Near enough to Central
location, free Samsung phone for use
stayed for second time. Still same issues for me which are the inconsistent air con temperature and the wind draft causing the bedroom pendant lamp to make noise. My sleep affected by the warm air and noise.
Reviewed March 27, 2015

David from Australia
Solo travelers
Executive City View
Stayed 3 nights in March 2015
Location is Everything
Location, size, comfort
Wonderful experience. Close to everywhere I needed to get to. Great access to MTR. Very modern and clean room and facilities. Breakfast choices modest but adequate. Would stay again, especially because of the location in the heart of Sheung Wan.
Reviewed March 24, 2015

Pak from Hong Kong
1 Bedroom Executive
Stayed 1 night in March 2015
Good Room Good Location Bad Staff
Size of room, location, quiet
Apart from bad staff manners, everything else was good
Reviewed March 23, 2015

Alan from Singapore
Solo travelers
Stayed 2 nights in March 2015
Great location but need a more distinguishing sign
Location, free mini bar and free phone.
Generally enjoyable. Phone with data service is a bonus and highly useful.
Reviewed March 22, 2015

jae from South Korea
Business travelers
1 Bedroom Executive
Stayed 2 nights in March 2015
Not bad
Employees were great.
Reviewed March 19, 2015

Heather from United States
1 Bedroom Executive
Stayed 1 night in February 2015
Boutique, nice color scheme and view.
Location, view, originality
Short stay with decent breakfast included. Lovely large bed with bathtub. Would stay again for a better price.
Reviewed March 12, 2015

LEI from Portugal
Business travelers
Executive City View
Stayed 1 night in January 2015
The Mercer Hong Kong
Many restaurants around the hotel, near MTR, near Ferry Terminal
Reviewed March 10, 2015


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