The Merchant Hotel

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

16 Skipper Street, Belfast Waterfront Area, Belfast, United Kingdom, BT1 2DZ

Highlights

820 meters to public transportation

820 meters to public transportation - Belfast Central Train Station is within 820 meters

Top Value

Top Value - Guests rated this property 9.2/10 on value for money

Front desk [24-hour]

Free Wi-Fi in all rooms!

Facilities

Free Wi-Fi

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

Massage

Family room

About us

Conveniently situated in the Belfast Waterfront Area part of Belfast, this property puts you close to attractions and interesting dining options. This 5-star property is packed with in-house facilities to improve the quality and joy of your stay.
Your dates are popular among travelersUsers are booking a place in Belfast every 16 minutes on Agoda.com
Service 10.0
Location 9.6
Facilities 9.2
Value for money 9.2

Based on 5 verified reviews

Service

10.0

Location

9.6

Facilities

9.2

Value for money

9.2

Cleanliness

8.4

  • "Perfect in everyway."
  • "Jacuzzi rooftop was amazing ..."
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Nearest transportation options

Belfast Central Train Station is within 0.82 km

Great Victoria St Train Station is within 1.01 km

See map

9.6Exceptional

Location rating score

Exceptional location
Exceptional for walking
More details on walking
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There are 56 places in walking distance!

Walkable places
Nest
20 m
St George's Church
40 m
Parish Church of Saint George
40 m
Transport House
50 m
Spaniard
50 m
Popular landmarks
City Hall
450 m
St. Georges Market
620 m
W5
800 m
SS Nomadic
870 m
Cave Hill Country Park
1.0 km
Closest landmarks
Ulster Bank Building
40 m
Commercial Building
130 m
Main Post Office
130 m
Northern Whig
140 m
Northern Bank Building
140 m

Good to know

Value for money9.2
Location rating9.6
Nearest airportGeorge Best Belfast City Airport (BHD)
Distance to airport3.9 km

Select your room

1/18

Suite

42 m²/452 ft²
1/6

Deluxe Double / Twin Room

27 m²/291 ft²
2 queen beds or 1 queen bed
1/1

Deluxe Double or Twin Room

16 m²/172 ft²
1 double bed or 2 single beds
1/1

Suite

45 m²/484 ft²
1 king bed
1/1

Deluxe Double/Twin Room

27 m²/291 ft²
2 single beds or 1 double bed
1/1

Deluxe Double Room

27 m²/291 ft²
1 queen bed

10.0

Exceptional

Room comfort and quality
1/1

Deluxe Double Room

27 m²/291 ft²
1 queen bed
1/1

Deluxe Double or Twin Room

16 m²/172 ft²
1 double bed or 2 single beds
1/1

Deluxe Double or Twin Room

16 m²/172 ft²
1/1

Deluxe Double Room

1 double bed

Frequently asked questions

While residing at The Merchant Hotel, start off your holiday by visiting the closest points of interest that are within walking distance to the property which include Nest, St George's Church, and Parish Church of Saint George.

The Merchant Hotel's most popular month where verified guests travelers have stayed the most is in April.

The Merchant Hotel can communicate up to 3 languages which includes English for visitors that prefer this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

The Merchant Hotel supports up to 6, with payment card options including MasterCard, Visa, and American Express.

Past guests that stayed at The Merchant Hotel have given this property a rating of 10.0 for its remarkable service as the main highlight for their stay.

100.0% of our verified customer evaluations have given a positive appraisal and comments about this property's pet services. You can look up on more detailed customer reviews, and comments for The Merchant Hotel down in the review section.

Past solo travelers that have stayed at this property have given The Merchant Hotel an average rating of 9.4. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given The Merchant Hotel an average rating of 9.2. You can look up more descriptive customer evaluations and feedback by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given The Merchant Hotel an average rating of 9.7. You can check out more in depth customer testimonials and remarks by filtering for a specific type of verified travelers down in the review section.

The Merchant Hotel is located within Belfast Waterfront Area, which makes it ideally close to natural sights including Cave Hill Country Park.

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Customers checking in or out before or after the designated hours may be charged an additional fee.

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More about The Merchant Hotel

More about The Merchant Hotel

Experience Luxury and Elegance at The Merchant Hotel in Belfast

Immerse yourself in the epitome of luxury and elegance at The Merchant Hotel, a 5-star haven nestled in the heart of Belfast, United Kingdom. With its prime location and impeccable service, this hotel offers an unforgettable experience for discerning travelers. From the moment you step into the grand lobby, you'll be captivated by the opulent decor and attention to detail that sets The Merchant Hotel apart from the rest. Check-in at The Merchant Hotel begins at 03:00 PM, allowing you ample time to settle in and explore the hotel's lavish amenities. The friendly and professional staff will be at your service, ensuring a seamless and personalized check-in experience. As you make your way to your luxurious room or suite, you'll be greeted by a stylish and sophisticated ambiance, designed to provide the utmost comfort and relaxation. When it's time to bid farewell to The Merchant Hotel, check-out is until 12:00 PM. Take your time to savor a delicious breakfast or simply enjoy a few more moments in the tranquility of your room before embarking on your next adventure. The hotel's check-out process is efficient and hassle-free, ensuring a smooth departure and leaving you with nothing but fond memories of your stay. Please note that The Merchant Hotel has a child policy in place. While children are more than welcome to stay at this exquisite establishment, there may be extra charges involved. We recommend contacting the hotel directly for more information regarding the child policy and any additional fees that may apply. Rest assured, however, that The Merchant Hotel is committed to providing a family-friendly environment and will go above and beyond to ensure a memorable stay for guests of all ages. With its impeccable attention to detail, luxurious accommodations, and unrivaled service, The Merchant Hotel is the perfect choice for those seeking a truly exceptional stay in Belfast. Whether you're visiting for business or pleasure, this 5-star gem promises an unforgettable experience that will leave you longing to return.

Unwind and Indulge: The Merchant Hotel's Exquisite Entertainment Facilities

At The Merchant Hotel, your every entertainment need is catered to with utmost luxury and sophistication. Immerse yourself in a world of relaxation and pampering as you explore the hotel's exceptional entertainment facilities. Indulge in a delightful evening at the hotel's stylish bar, where expert mixologists craft exquisite cocktails that will tantalize your taste buds. Sip on your favorite drink while enjoying the elegant ambiance and mingling with fellow guests. For those seeking ultimate relaxation, The Merchant Hotel offers a range of wellness amenities. Unwind in the hot tub, allowing the warm bubbles to melt away your stress and tension. Step into the rejuvenating sauna and let the heat cleanse your body and mind. If you're in need of some pampering, indulge in a soothing massage at the hotel's spa, where skilled therapists will work their magic to leave you feeling refreshed and rejuvenated. With its exceptional entertainment facilities, The Merchant Hotel ensures that every guest's desires are met, promising an unforgettable stay filled with relaxation, indulgence, and pure bliss.

Stay Active at The Merchant Hotel's State-of-the-Art Fitness Center

Indulge in a healthy and active lifestyle during your stay at The Merchant Hotel in Belfast, United Kingdom. Our hotel boasts a state-of-the-art fitness center that caters to all your exercise needs. Whether you are a fitness enthusiast or just looking to stay active while traveling, our well-equipped gym is the perfect place to break a sweat. Step into our modern fitness center and discover a wide range of cutting-edge workout equipment. From treadmills and elliptical machines to stationary bikes and free weights, we have everything you need for a comprehensive workout session. Our fitness center is spacious and well-lit, creating a motivating environment that will inspire you to push your limits. In addition to the extensive range of equipment, we also offer personal trainers who can provide expert guidance and tailor-made workout plans to help you achieve your fitness goals. Whether you prefer cardio exercises, strength training, or a combination of both, our trainers will ensure that you get the most out of your workout. Stay active and energized throughout your stay at The Merchant Hotel's top-notch fitness center.

Convenience Facilities at The Merchant Hotel

At The Merchant Hotel in Belfast, United Kingdom, convenience is a top priority. With a range of facilities and services designed to make your stay as comfortable and hassle-free as possible, you can relax and enjoy your time in this luxurious hotel. First and foremost, the hotel offers excellent room service, allowing you to indulge in delicious meals and refreshing beverages without leaving the comfort of your room. Whether you're craving a late-night snack or a full-course dinner, the attentive staff will cater to your every need. For added peace of mind, The Merchant Hotel provides safety deposit boxes in each room. You can securely store your valuables and important documents, knowing that they are protected throughout your stay. Additionally, the hotel offers a concierge service, where knowledgeable staff members are on hand to assist you with any queries or requests you may have, ensuring a seamless and memorable experience. Stay connected during your stay with Wi-Fi available in public areas and free Wi-Fi in all rooms. Whether you need to catch up on work emails or simply browse the internet, you can easily stay connected throughout the hotel. To make your stay even more convenient, The Merchant Hotel offers a range of additional services. These include dry cleaning, express check-in/check-out, luggage storage, and daily housekeeping. Whether you need a fresh set of clothes, a quick check-in or check-out, a place to store your luggage, or a tidy room, the hotel has you covered. With its exceptional convenience facilities, The Merchant Hotel ensures that every aspect of your stay is taken care of, allowing you to relax and enjoy your time in Belfast to the fullest.

Convenient Car Hire at The Merchant Hotel

At The Merchant Hotel in Belfast, United Kingdom, we understand the importance of convenience and flexibility when it comes to transportation. That's why we offer car hire services to our guests, making it easy for you to explore the vibrant city and its surrounding areas at your own pace. Whether you're planning a day trip to the stunning Giant's Causeway or want to discover the historic landmarks of Belfast, our car hire facilities ensure that you have the freedom to go wherever you desire. Our car hire service at The Merchant Hotel provides a range of vehicles to suit your needs, from compact cars for solo travelers to spacious SUVs for families or groups. With our easy booking process, you can reserve a car in advance and have it waiting for you upon arrival. Our friendly and knowledgeable staff are always ready to assist you with any questions or recommendations, ensuring that your journey is smooth and enjoyable. So, get ready to embark on an unforgettable adventure and make the most of your stay in Belfast with the convenience of car hire at The Merchant Hotel.

Indulge in Culinary Delights at The Merchant Hotel

At The Merchant Hotel in Belfast, United Kingdom, guests can experience a true culinary journey with its exceptional dining facilities. The hotel boasts a renowned restaurant that offers a sophisticated and elegant dining experience. With its opulent decor and impeccable service, guests can indulge in a variety of exquisite dishes prepared by talented chefs using the finest locally sourced ingredients. Whether it's a romantic dinner for two or a celebratory meal with friends and family, the restaurant at The Merchant Hotel is the perfect setting for any occasion. For those who prefer to dine in the comfort and privacy of their own room, the hotel also offers a convenient room service option. Guests can enjoy a delectable meal from the extensive menu, delivered right to their doorstep. Whether it's a hearty breakfast to start the day, a light lunch, or a sumptuous dinner, the room service at The Merchant Hotel ensures that guests can savor delicious meals without leaving the comfort of their room. Additionally, the hotel provides daily housekeeping services to ensure that guests' dining experiences are always accompanied by a clean and tidy environment. The dedicated housekeeping team takes pride in maintaining the highest standards of cleanliness, ensuring that guests can enjoy their meals in a fresh and inviting atmosphere. From crisp linens to spotless tableware, every detail is meticulously taken care of, allowing guests to fully immerse themselves in the culinary delights offered at The Merchant Hotel.

Luxurious and Spacious Rooms at The Merchant Hotel

Indulge in the opulence and comfort of The Merchant Hotel's room offerings. Choose from the Deluxe Double/Twin Room, featuring a generous space of 27 square meters and the option of two queen beds or one queen bed. For those seeking the ultimate luxury, the Suite is the perfect choice, offering a spacious 42 square meters of elegantly designed space with a queen bed. Immerse yourself in the lavishness of these rooms, where every detail has been carefully curated to provide you with a truly unforgettable stay.

Discover the Vibrant Belfast Waterfront Area

Nestled in the heart of Belfast, The Merchant Hotel offers a prime location for exploring the vibrant Belfast Waterfront Area. This bustling district is a hub of activity, offering a mix of culture, history, and entertainment. The Belfast Waterfront Area is renowned for its stunning waterfront views, with the River Lagan flowing gracefully through the city. Take a leisurely stroll along the Lagan Walkway and soak in the picturesque scenery, or hop on a boat tour to experience the city from a unique perspective. For culture enthusiasts, the area is home to some of Belfast's most iconic landmarks. Just a short walk from the hotel, you'll find the iconic Titanic Belfast, a state-of-the-art museum that tells the story of the ill-fated RMS Titanic. Immerse yourself in the history of the world's most famous ship and explore the interactive exhibits that bring its tragic tale to life. Food lovers will be delighted by the diverse culinary scene in the Belfast Waterfront Area. From traditional Irish pubs serving hearty dishes to trendy restaurants offering international cuisine, there is something to satisfy every palate. Don't forget to sample the local delicacies, such as the famous Ulster Fry or a pint of Guinness at one of the charming waterfront pubs. With its central location and abundance of attractions, the Belfast Waterfront Area is the perfect base for exploring all that Belfast has to offer. Whether you're seeking history, culture, or simply a relaxing stroll along the river, this vibrant district has it all.

Traveling to The Merchant Hotel from Belfast's Nearest Airports

Belfast, the vibrant capital city of Northern Ireland, is well-connected to the world through two airports: Belfast International Airport and George Best Belfast City Airport. Traveling from either of these airports to The Merchant Hotel, located in the heart of Belfast's Waterfront Area, is convenient and hassle-free. If you arrive at Belfast International Airport, which is approximately 20 miles northwest of the city center, you have several transportation options to reach The Merchant Hotel. The most convenient way is to take a taxi or hire a private car, which will take around 30-40 minutes depending on traffic. Alternatively, you can opt for the Airport Express 300 bus service, which operates every 15 minutes and takes about 45 minutes to reach the city center. From there, it's just a short walk or a quick taxi ride to The Merchant Hotel. For travelers arriving at George Best Belfast City Airport, which is located just 3 miles from the city center, reaching The Merchant Hotel is even easier. Taxis and private car hire are readily available outside the airport terminal, and the journey to the hotel takes around 10-15 minutes, depending on traffic. Another option is to take the Airport Express 600 bus service, which operates every 20 minutes and takes approximately 20 minutes to reach the city center. From there, it's a short walk or a quick taxi ride to The Merchant Hotel. No matter which airport you arrive at, rest assured that reaching The Merchant Hotel in Belfast's Waterfront Area is a breeze. The hotel's central location makes it easily accessible, and the various transportation options ensure a smooth and comfortable journey.

Discover the Vibrant Surroundings of The Merchant Hotel in Belfast

Nestled in the heart of Belfast, The Merchant Hotel offers a prime location surrounded by a wealth of landmarks and attractions. Just steps away from the hotel, you'll find the vibrant Cathedral Quarter, a cultural hub brimming with art galleries, theaters, and trendy bars and restaurants. Immerse yourself in the lively atmosphere as you explore the cobbled streets and admire the stunning architecture of the historic buildings. For those seeking a unique experience, the Belfast Telegraph Newspapers Printing Tour is a must-visit attraction. Discover the fascinating history of printing and get a behind-the-scenes look at how newspapers were produced in the past. Marvel at the vintage machinery and learn about the evolution of the printing industry. History buffs will be delighted to find the Former Sinclair Store nearby. This iconic building dates back to the early 20th century and is a testament to Belfast's rich industrial heritage. Take a stroll around the area and soak in the ambiance of a bygone era. Other notable landmarks in the vicinity include the Northern Whig, a popular pub known for its lively atmosphere and delicious food, and the Belfast Public Library, a stunning architectural gem that houses a vast collection of books. For those interested in the city's maritime history, the Titanic Tour is a must-visit. Explore the Titanic Quarter and learn about the tragic tale of the ill-fated RMS Titanic. Discover interactive exhibits, artifacts, and replicas that bring the story to life. Art enthusiasts will appreciate the Celtic and World Tattoo Museum, where you can delve into the history and cultural significance of tattoos from around the world. Admire intricate designs and learn about the ancient traditions behind this art form. If you're interested in military history, the Royal Ulster Rifles Museum is worth a visit. Explore the exhibits showcasing the regiment's proud heritage and learn about their contributions to various conflicts throughout history. Finally, for a unique shopping experience, make sure to visit Milk, a concept store that offers a curated selection of fashion, homeware, and lifestyle products. Browse through the stylish collections and discover unique pieces to take home as souvenirs of your stay in Belfast. With its prime location surrounded by these landmarks and attractions, The Merchant Hotel is the perfect base for exploring the vibrant city of Belfast and immersing yourself in its rich history and culture.

A Culinary Delight: Indulge in the Surrounding Restaurants

The Merchant Hotel's prime location ensures that guests have a plethora of dining options just steps away. For those craving authentic Chinese cuisine, Wonton House is a must-visit, offering an extensive menu of delectable dishes. Cables Bar is perfect for those seeking a lively atmosphere and a wide selection of drinks. If you're in the mood for some delicious cocktails and live music, Bootleggers is the place to be. History buffs will appreciate a visit to White's Tavern, one of Belfast's oldest pubs, serving up traditional Irish fare. The Cloth Ear is a charming gastropub that offers a cozy ambiance and a menu featuring locally sourced ingredients. For a unique dining experience, head to The Dark Horse, a trendy spot known for its creative menu and vibrant atmosphere. Pop Up Belfast is a hidden gem, offering a rotating lineup of pop-up restaurants that showcase the best of Belfast's culinary scene. Arc Brasserie is perfect for those seeking a refined dining experience, with its elegant decor and French-inspired cuisine. Holohans At The Barge is a riverside restaurant that specializes in seafood and boasts stunning views of the River Lagan. Last but not least, Tao offers a fusion of Asian flavors in a contemporary setting, making it a great choice for those looking for something different. With such a diverse range of dining options, guests at The Merchant Hotel are sure to find a restaurant to satisfy their every craving.

Shop 'til you drop at Belfast's premier shopping destinations

Located in the heart of Belfast, The Merchant Hotel offers easy access to a plethora of shopping landmarks. Just a short stroll away, you'll find the Castle Court Centre, a shopper's paradise with over 80 stores offering everything from high-street fashion to luxury brands. For book lovers, Eason and TSO Bookshop are must-visit destinations, where you can browse through an extensive collection of books, magazines, and stationery. If you're looking for unique, handmade items, Studio Souk is the place to be, showcasing the work of local artists and designers. For art enthusiasts, the Golden Thread Gallery, Catalyst Arts, and Belfast Exposed Photography offer a diverse range of contemporary art exhibitions. And when you need a break from shopping, head to the MAC Theatre or Victoria Square Shopping Centre, where you can catch a show or relax in one of the many cafes or restaurants. With such a variety of shopping landmarks nearby, The Merchant Hotel is the perfect base for a retail therapy getaway.

Luxury at its Finest: The Merchant Hotel's Unparalleled Pricing

When it comes to providing an extraordinary experience, The Merchant Hotel in Belfast, United Kingdom, stands head and shoulders above the rest. With an average room price of $480, this luxurious hotel offers an unparalleled level of opulence and indulgence. In comparison to the average price of a hotel room in Belfast, which stands at $188, The Merchant Hotel's pricing may seem higher. However, it is important to note that the exceptional amenities, world-class service, and stunning decor make it worth every penny.

Unparalleled Luxury and Exceptional Service at The Merchant Hotel

Discover a world of unparalleled luxury and exceptional service at The Merchant Hotel in Belfast, United Kingdom. With an impressive overall rating of 9.3, this hotel has consistently exceeded the expectations of its guests, leaving them in awe of its outstanding offerings. One of the standout features of The Merchant Hotel is its exceptional value. With a perfect 10.0 rating for value, guests are amazed by the incredible experience they receive for the price they pay. From the moment you step into the opulent lobby, you'll be surrounded by elegance and sophistication, making you feel like royalty. Whether you're indulging in a sumptuous meal at one of the hotel's renowned restaurants or unwinding in the luxurious spa, every aspect of your stay at The Merchant Hotel will be worth every penny. When it comes to facilities, The Merchant Hotel truly stands out. With a perfect 10.0 rating, this hotel offers an array of world-class amenities that cater to every need and desire. From the state-of-the-art fitness center to the exquisite rooftop bar with panoramic views of the city, every corner of this hotel is designed to provide an unforgettable experience. Whether you're looking to relax and rejuvenate or explore the vibrant city of Belfast, The Merchant Hotel has everything you need to make your stay truly remarkable.

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Amenities and facilities

Exceptional9.2

Facilities

Languages spoken
  • English
  • French
  • Italian
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Gym/fitness
  • Hot tub
  • Massage
  • Sauna
  • Spa
  • Spa/sauna
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area unavailable
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family/child friendly
  • Family room
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Rental car

Food and dining

Restaurants on site
The Great Room Restaurant
  • Cuisine: Local
  • Menu: Buffet

Location

16 Skipper Street, Belfast Waterfront Area, Belfast, United Kingdom, BT1 2DZ

Exceptional9.6

Location

Airports
  • George Best Belfast City Airport (BHD)
    3.9 km
  • Belfast International Airport (BFS)
    19.9 km
Public transportation
  • Belfast Central Train Station
    820 m
  • Great Victoria St Train Station
    1.0 km
Hospital or clinic
  • Mater Hospital
    1.2 km
Shopping
  • St. Georges Market
    620 m
Convenience store
  • Tesco Express
    1.2 km
Cash withdrawal
  • ATM
    170 m

What's nearby

Popular landmarks
  • City Hall
    450 m
  • St. Georges Market
    620 m
  • W5
    800 m
  • SS Nomadic
    870 m
  • Cave Hill Country Park
    1.0 km
  • Crumlin Road Gaol
    1.4 km
  • HMS Caroline
    1.9 km
  • Ulster Museum
    3.0 km
  • Parliament House
    6.0 km
  • Titanic Belfast
    108.9 km
Nearby landmarks
  • Nest
    20 m
  • St George's Church
    40 m
  • Parish Church of Saint George
    40 m
  • Ulster Bank Building
    40 m
  • Transport House
    50 m
  • Spaniard
    50 m
  • The Hall of Friendship
    70 m
  • Albert Memorial Clock Tower
    70 m
  • Royal Ulster Rifles Museum
    80 m
  • Cathedral Quarter
    100 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Check-out from01:00
  • Check-in until22:00

Property announcements

Please note, any requests made in the Special Requests box at the time of booking are subject to availability. With our self catering apartments they are subject to a £100 security deposit at check in, which is refunded on departure. Please note that when booking 3 rooms or more for the same date of arrival an automatic 5 day cancellation deadline will applyPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of The Merchant Hotel from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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9.3

Exceptional

From 5 reviews

  • Service score 10 out of 10
    Service10.0
  • Location score 9.6 out of 10
    Location9.6
  • Facilities score 9.2 out of 10
    Facilities9.2
  • Value for money score 9.2 out of 10
    Value for money9.2
  • Cleanliness score 8.4 out of 10
    Cleanliness8.4
Guest Type
Room Type

Show reviews that mention 

Wi-Fi

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Room comfort

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Cleanliness

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Bathroom

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable

Safety

Mentioned in 1 reviews
sentiment-negative-indicator
100% Unfavourable
  1. 10.0
    Exceptional
    Philip from United Kingdom
    Group
    Deluxe Double Room
    Stayed 4 nights in April 2026

    “Outstanding”

    Perfect in everyway.

    Reviewed April 28, 2026
  2. 6.8
    Good
    thomas from Bermuda
    Couple
    Deluxe Double / Twin Room
    Stayed 3 nights in August 2025

    “Couple”

    Hotel is only a 3star at best. Rooms very poor. Dirty and stuffy. Lighting very poor. WiFi poor. Messages not received from front desk. Bathrooms out of date. Very slippery. Do not know how they pass tourism’s safety regulations.

    Reviewed August 10, 2025
  3. 10.0
    Exceptional
    HADI from Indonesia
    Family with young children
    Deluxe Double or Twin Room
    Stayed 3 nights in January 2023

    “One of the best hotel service”

    Everyone very kind and helpful.. last day we had to leave early in the morning and they put breafast in package for us... jacuzzi rooftop was amazing ... and fine dinning at the great room i cant stop trying all item on the menu... amazing hotel

    Reviewed January 28, 2023

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