The Metropole Hotel Phuket
Newly renovated
Free Wi-Fi

The Metropole Hotel Phuket

1 Soi Surin, Montri Road, Phuket Town, Phuket, Thailand, 83000
- View on map
Superior - View The Metropole Hotel Phuket
Superior - View
    Removed from saved list
    Lobby The Metropole Hotel Phuket
    Fitness center The Metropole Hotel Phuket
    Bathroom The Metropole Hotel Phuket
    Superior - View The Metropole Hotel Phuket
    See all 29 photos
    Bed The Metropole Hotel Phuket

    The Metropole Hotel Phuket Reviews

    7.0
    Very good
    /10
    (691 reviews)See what guests said
    9.2
    Exceptional

    "The staff at reception is very helpful."

    Chakrapol

    -

    April 30, 2016

    7.2
    Very good service

    Things you’ll love about The Metropole Hotel Phuket

    Things you'll love

    • Airport transfer

    • Located in heart of Phuket

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.0
    See map
    Excellent location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Andaman Sea Sport60 m
  • The Books110 m
  • DHL World Wide Express260 m
  • Phuket CAT Office280 m
  • Phuket Square300 m
  • Paradise Cinemas310 m
  • Phuket Philatelic Museum350 m
  • Paddle Asia350 m
  • Collector's Pub360 m
  • The Thavorn Museum360 m
  • This property is in high demand!

    Last booked 11 hours ago

    Value for money7.1
    Location rating8.0
    Nearest airportPhuket International Airport (HKT)
    Distance to airport27.0 km

    Rooms available at The Metropole Hotel Phuket

    Superior
    Superior
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Deluxe
    Deluxe
    ...
    • Room size: 35 m²/377 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Executive Suite
    Executive Suite
    ...
    • Room size: 70 m²/753 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Executive Suites
    Executive Suites
    ...
    • Shower
    Enter dates to see prices
    Presidential Suites
    Presidential Suites
    ...
    • Shower
    Enter dates to see prices
    Junior Suites
    Junior Suites
    ...
    • Shower
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
      Enter dates to see prices
      Run of House
      Run of House
      ...
        Enter dates to see prices
        Executive Suite
        Executive Suite
        ...
          Enter dates to see prices

          What people love about The Metropole Hotel Phuket

          • 8.8
            Excellent

            "good location for city tour, most at walking distance"

            Ganesan

            |

            December 16, 2018

          • 7.2
            Very good

            "Breakfast was good, WIFI connectivity was good."

            Morshed M.

            |

            February 19, 2018

          • 8.0
            Very good

            "Really nice located hotel, near to amnesties and Muslim food about 200 meters walk."

            HAFIZ

            |

            December 2, 2017

          Up to 30% off with Agoda Insider Deals!

          Prices drop the moment you sign in!

          Sign in now
          More about The Metropole Hotel Phuket

          More about The Metropole Hotel Phuket

          8.8
          Excellent

          "Convenient place."

          Steven

          |

          October 15, 2018

          An overview

          Show less

          What they offer

          6.8
          Good

          "Nice place to stay at!"

          Jorena

          |

          June 8, 2018

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show less

          What to eat nearby

          Thai cuisine
          Thai cuisine
          Sweet Home Restuarant
          1.4 km Thai
          Tree Tops
          3.6 km Thai
          Asian cuisine
          Asian cuisine
          Fatty's
          3.6 km Asian, European, German
          Pure Organic Heaven
          5.8 km Asian, Cafe, Contemporary
          Kazu Patong Phuket
          9.5 km Asian, Japanese, Sushi

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Show more

          Property's guest policies

          Show less

          Some helpful facts

          Show less

          Reviews of The Metropole Hotel Phuket from real guests

          Agoda Reviews (691)Booking.com Reviews (97)
          7.0
          /
          10
          Cleanliness6.3
          Facilities6.1
          Location8.0
          Room comfort and quality6.8
          Service7.2
          Value for money7.1
          Provided by verified guests of Agoda
          All languages
          All guests (691)
          All room types

          Show reviews that mention 

          Showing 571 verified guest comments
          12345
          8.8
          Excellent
          Steve from Thailand
          Couple
          Superior
          Stayed 1 night in April 2019

          A beautiful old style hotel ”

          Room perfect and spotlessly clean Staff more than welcoming Good position within Phuket town Breakfast as with most Thai hotels could focus more on western food!! But there was enough to eat. I will return to the hotel again.

          Reviewed April 29, 2019

          Dear Mr.Steve, Thank you for choosing The Metropole Hotel Phuket and taking time to provide feedback of your experience. . Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make change to our hotel to improve the guest experience. Hopefully you will give us the opportunity to serve you again in the further. Regards,

          Responded April 30, 2019
          The Metropole Hotel Phuket
          7.2
          Very good
          Worawit from Thailand
          Business traveler
          Deluxe
          Stayed 2 nights in January 2019

          Good location and nice hotel”

          Stayed for my business trip and helped me rest after long walk during work. Staffs were nice and friendly/. Room was clean and alright. I would probably select this hotel on my next business trip.

          Reviewed April 14, 2019

          Dear Khun Worawit, Thank you for choosing The Metropole Hotel Phuket and taking time to provide feedback of your experience. . Please know that your feedback is extremely valuable to us. Hopefully you will give us the opportunity to serve you again in the further. Regards,

          Responded April 30, 2019
          The Metropole Hotel Phuket
          6.0
          Thomas from Japan
          Family with teens
          Superior
          Stayed 1 night in December 2018

          Overpriced, but generally nice”

          Most nice hotels in Phuket town seem overpriced in comparison with what is available in Bangkok or other parts of Asia. If you need to stay in Phuket town, the hotel is nice, but don’t expect great value for the money.

          Reviewed January 05, 2019

          Dear Mr. Thomas, Thank you for choosing The Metropole Hotel Phuket and taking time to provide feedback of your experience. . Please know that your feedback is extremely valuable to us. We use feedback such as yours, to continuously make change to our hotel to improve the guest experience. Hopefully you will give us the opportunity to serve you again in the further. Regards,

          Responded April 30, 2019
          The Metropole Hotel Phuket
          8.8
          Excellent
          Ruzaini from Malaysia
          Solo traveler
          Superior
          Stayed 1 night in January 2018

          Nice hotel!”

          Nice facilities, friendly staff. Located at the central of Phuket town, there's not much of an entertainment around here but if you want to have a nice, comfortable and quiet stay this is the hotel I recommend.

          Reviewed February 06, 2018

          Thank you for your visit and review during your recently stay at The Metropole Hotel Phuket . We are very pleased to hear that you were satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Larry Yim General Manager

          Responded September 21, 2018
          The Metropole Hotel Phuket
          9.6
          Exceptional
          Kevin from Australia
          Couple
          Superior
          Stayed 3 nights in September 2017

          Outstanding staff”

          Rooms are spacious and well appointed .The hotel is conveniently located in Phuket Town ,a short walk from major shopping and the bus terminal ,with airport transfers. Breakfast was very well presented and good variety.A beaut pool ,well maintained .The ladies at front desk are English speaking,friendly and efficient and perhaps the best front desk staff we have encountered in our many trips to Thailoand .

          Reviewed September 11, 2017

          Thank you for your visit and review during your recently stay at The Metropole Hotel Phuket . We are very pleased to hear that you were satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Larry Yim General Manager

          Responded September 21, 2018
          The Metropole Hotel Phuket
          9.0
          Exceptional
          Tsui from Singapore
          Family with young children
          Superior
          Stayed 1 night in December 2013

          Great service, huge room”

          Cheap, professional and good service

          The staff were friendly and upgraded us immediately. No hassle. The room was large, bed was king size and the bathtub was so big, my 6 years old spent nearly an hour floating in the tub. My only complaints are that the Wifi did not work with our Ipad and the windows were so dirty on the outside, they probably were not washed for 10 years. Otherwise, most comfortable.

          Reviewed January 04, 2014
          8.0
          Excellent
          Denny from Indonesia
          Group
          Deluxe
          Stayed 4 nights in November 2013

          Nice staff, good breakfast, but need renovation”

          good food, fast wifi, nice staff

          The hotel is centrally located. We stayed for 4 nights. The wifi in the room is very fast. Some parts of the hotel need to be renovated. While we were there, there were several time electricity shut down. Unfortunately, the weather at that time was not good.

          Reviewed December 09, 2013
          8.0
          Excellent
          Karnsiree from Thailand
          Group
          Superior
          Stayed 2 nights in December 2011

          This is a good hotel ”

          service mind

          this hotel is good for everyone, which is one famous in phuket. it’s safe, clean and comfortable. it isn't far from shopping mall and so convenient for travelling around. staffs are polite and have service mind. breakfast is standard and launch is many kind of foods, they are so delicious. the room is clean, prompt and quite big.

          Reviewed January 03, 2012
          10.0
          Exceptional
          Patrick from United Kingdom
          Solo traveler
          Superior
          Stayed 2 nights in August 2009

          Favourable experience”

          Location. Style.character Excellent bedroom, roomy, comfortable, quiet. Friendly reception people. Excellent breakfast.
          Toilet seat was needing replaced.

          I arrived quite late from Malaysia having taken a taxi from the airport. The reception people made me feel welcome. I had read some bad reviews about this hotel but found the to be groundless as I have found in reviews of some other hotels in different countries. Some people expect too much. I would not hesitate to use this hotel again. Its central and very comfortable. I was also very happy with the rate I paid. I am from the UK and know my way around hotels. This one is good.

          Reviewed August 31, 2009
          8.0
          Excellent
          Wendi from Singapore
          Group
          Deluxe
          Stayed 4 nights in October 2018

          Very good”

          During Vegetarian Festival please be careful because my phone was being pickpocket. Outside of the hotel will hang around by the locals and foreigner due to the festival. However, the festival was fun, hotel was pretty good, 7-eleven was just nearby, massage and restaurant too. Ando massage is good (as in 'clean' massage as far as I know), went almost everyday.

          Reviewed October 24, 2018
          8.8
          Excellent
          Steven from Singapore
          Solo traveler
          Superior
          Stayed 1 night in October 2018

          Nice location if you are there for the vegetarian festival. ”

          Convenient place.

          Reviewed October 15, 2018

          Dear Steven, Thank you for your visit and review during your recently stay at The Metropole Hotel Phuket . We are very pleased to hear that you were satisfied with our hotel. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing The Metropole Hotel Phuket, and if we can be of assistance to you, please contact our team.

          Responded November 06, 2018
          The Metropole Hotel Phuket
          9.2
          Exceptional
          WIRAT from Thailand
          Business traveler
          Superior
          Stayed 2 nights in December 2017

          โรงแรมเก่า แต่ก็สะอาด อุปกรณ์ครบครัน คุ้มราคา ทำเลดีเยี่ยม”

          มาเมืองภูเก็ตทีไร ก็เลือกพักที่นี่ทุกครั้ง เพราะ เดินทางสะดวก ที่จอดรถกว้างขวาง โรงแรมเก่า แต่ห้องก็สะอาดเรียบร้อยดี พักผ่อนสบาย อาหารเช้าอร่อย

          Reviewed May 11, 2018

          Thank you for your visit and review during your recently stay at The Metropole Hotel Phuket . We are very pleased to hear that you were satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Larry Yim General Manager

          Responded September 21, 2018
          The Metropole Hotel Phuket
          7.2
          Very good
          RIYAZ from Singapore
          Family with young children
          Superior
          Stayed 1 night in December 2017

          Value for Money, but OLD!!!”

          For the price we paid, this hotel is definitely value for money. Manged to stay on a high floor with stunning view. Location was also great; within walking distance of Robinson, eateries and Kim's massage. This hotel definitely needs some major reno coz there was smell in the lobby and the finishing looks very run down. The interior of the rooms and toilet too needs some major upgrading. Otherwise, it was hassle free stay for 4 of us and breakfast was reasonable too.

          Reviewed December 18, 2017

          Thank you for your visit and review during your recently stay at The Metropole Hotel Phuket . We are very pleased to hear that you were satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Larry Yim General Manager

          Responded September 21, 2018
          The Metropole Hotel Phuket
          5.6
          chee from Singapore
          Couple
          Superior
          Stayed 1 night in November 2017

          Bad sevices n facilities”

          During booking requested early check-in but when I reached the hotel @0600 they told me that there is no sure thing as early check-in n ask me to come back at noon when I came back back at noon they told me the room is not ready n will be ready at 2pm. Cos of this issue I need to go in n out of town just to check-in the room n Oso when I reached at 0600 they just ask me to stay at the lobby to wait for my room. If I stay n wait I would have wasted 8 hours there doing nothing. Once I get my room I found out that the room is very smelly , toilet flushing system is not working n hot water is not hot. Overall the main issue is on the early check-in part. If the hotel had told me that they can't let me have an early check-in then I would have not book this hotel not staying at lobby wait for a few hours

          Reviewed December 02, 2017
          2.0
          Matt from Thailand
          Solo traveler
          Superior
          Stayed 2 nights in November 2017

          Terrible...”

          Outdated, smelled bad, electricity didn't work properly (it intermittently went out due to the slot you insert your card into for electricity being faulty) I called staff up to fix it but they didn't do anything so I ended up having to fix it myself. I also had to fix the shower myself to get water running.. ended up leaving to go somewhere else.

          Reviewed November 23, 2017
          8.0
          Excellent
          Sanjay from India
          Couple
          Superior
          Stayed 2 nights in February 2017

          Heart of town,nice bf.”

          Not pre informed which water bottles in the rooms are complimentary , glass or plastic ? By default we consumed plastic and for this they charged money from us. Just tendered apology but could not waive off the bill. Not customer focused. Suggest to be careful in understanding the complimentary items during checkin

          Reviewed February 28, 2017
          2.8
          muhittin from Turkey
          Solo traveler
          Superior
          Stayed 1 night in November 2016

          Strictly don't recommend”

          I stayed one night in that hotel. Smell humidity everywhere even inside the room. Very old building. Almost will be collapsed. I recommend any simple ouitique hotel around. This hotel even dont deserve one star.

          Reviewed November 18, 2016
          8.4
          Excellent
          Chee from Singapore
          Couple
          Superior
          Stayed 3 nights in October 2016

          upgrading of the hotel rooms urgently needed”

          location is.very near to shopping n market. hotel room is big a plus point but furniture is very old n corridor has an odour smell it seem like this hotel is vacant for a very long time but overall very things is good for sure will come back again

          Reviewed October 07, 2016

          Thank you for your visit and review during your recently stay at The Metropole Hotel Phuket . We are very pleased to hear that you were satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Larry Yim General Manager

          Responded September 21, 2018
          The Metropole Hotel Phuket
          9.2
          Exceptional
          Adrian from United Kingdom
          Couple
          Superior
          Stayed 1 night in July 2016

          Nice hotel”

          Nice hotel stayed many times over the years. Only bad thing is the noise from the nightclub next door if you have a room on the front side of the hotel. It is really noisy and goes on till around 3am. It should be closed earlier but according to the staff complaints to the police fall on deaf ears.

          Reviewed July 28, 2016

          Thank you for your visit and review during your recently stay at The Metropole Hotel Phuket . We are very pleased to hear that you were satisfied with our hotel. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our hotel to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Sincerely, Larry Yim General Manager

          Responded September 21, 2018
          The Metropole Hotel Phuket
          4.4
          Amit from United States
          Couple
          Superior
          Stayed 1 night in January 2016

          mold & water leakages”

          I booked a room for two of us and the room was leaking in the middle of the night at 3 AM and there was mold in the bathroom. The night mangager gave us the executive sutie from 4-7 in the morning which was as bad because the bathroom was moldy again.

          Reviewed February 02, 2016
          12345
          This is a popular property. Don't miss out!

          Back to search results

          Back to room choices

          |

          Dismiss

          The Metropole Hotel Phuket
          |Very good 7.0
          ×
          Check in. Step out.
          Experiences on Agoda. Because your room is just the beginning.

          • Excellent location
          • Wat Chalong