Unfriendly reception, small gym”

I was told that I can pay by cash (confirmed twice over the phone before departure). Staffs at reception was informative and unfriendly compared to other 5 star hotels. Also you have to pay for swimming pool and this hotel only got small gym.

Almost perfect”

This is an old but very well kept hotel in a prime location. Times square and central park both nearby. Lots of restaurants option nearby. The room is spacious and very very clean. The bed and pillows are perfect for my liking. Bathroom are somewhat looking tired but functional. Our room at the 7th floor window facing backside of another building so no view what so ever and almost no natural light. Having said that we loterally hear almost no street noise at all during our stay. So we have a very good quality rest. One thing that annoys me is they charge residence fee for $40 per night for facilities in the hotel ($10 daily bar credit, wifi, gym, etc) even though we didn’t use those facilities. Btw what hotel stil charges wifi and gym to their customer?? Regardless of the fee, they should just add it to their published rate so no hidden fees for customer

Be aware of the residence fee”

There is a residence fee $40/night that i never knew before. It can be used as a $10 daily in bar, free wifi, gym, etc. Most of the hotels give a free wifi and gym for their guests. Why don’t they include the fee in their published rate in the first place then. Don’t get me wrong, other than the residence fee, all are perfect

Best location with the restaurants around ”

Best location with the restaurants and supermarkets around. Near everything but a bit expensive

Best Location”

Best location with the restaurants and supermarkets around. Near everything but a bit expensive

Perfect ”

The room was very nice ,big and luxury. Location good ,staff good Mr. Jean doorman(the Chinese man ) was very nice,helpful. Next time will here again.

Recommended hotel with great service! ”

I just got back from a 7-night stay in The Michelangelo Hotel near Times Square. I was initially assigned a room with a heavy smoking smell that’s why I requested to be transferred. Since the hotel was full, I was only allowed to transfer the next day. The staff were very accommodating through the whole process. From disappointment, I was very happy with the replacement room. More importantly, the thing that stood out for me the most was how the hotel staff (all of them) sees to it that they extend their best effort to make their guests’ stay enjoyable and well-accommodated. Overall, I’m very happy with my stay in The Michelangelo Hotel.

Exceptional”

For NYC - a bargain.

great hotel at the best location”

The Michelangelo is a great value for money. located at the center of manhatten, 5 min from all brodway's shows, 6-7 min walk from the time square, 10 min walk to the central park. the rooms are big . some of the front desk stuff wasn't so helpful and nice but most of the stuff was very nice. The hotel is highly recommend.

Awesome!!!!”

My stay here for the weekend of my birthday was just amazing. rooms are big and clean and the location is perfect. it is at the heart of Times Square! The staff are great, the lobby is just beautiful! I will definitely come back here...

Excellent location”

Overall it was a pleasant stay at this hotel. Watch out for the residential fee that the hotel charges you per night.

Central to everything. ”

Bernie the barman was brilliant - friendly and very helpful with advice about where to stay in Vermont. The only downside was that there is no tea or coffee making facilities in the room although complimentary tea and coffee was offered in the foyer lounge. Porters were helpful too, storing our bags for a few days at no charge . All in all we enjoyed our stay and would stay again.

Always a Great Stay”

Very comfortable room, and a wonderful staff. Two cons: First, in was give a room facing a brick wall BUT my phone reception was horrible in that room (724). Second, the fitness room was not well equipped for a high end hotel. That said, I love staying at this hotel and will again and again.

Beware of extra recidence fee”

An otherwise ok Hotel experience is unfortunatly diminished by a foolish resident fee - unannounced by both Agoda and Hotel - containing some "benefits" of 38 $pr room pr night. We found out at the END of our stay and could not make use of any of these. You still were charged. Not so much the money but the arrogance of it. Really annoying and stupid.

Nice hotel in Time Square”

Nice little hotel in Time Square. Easy to get to subway and lots of food nearby.

Awesome value find in Times Square”

Great value stay in NY Times Square. It's hard to find a hotel with big room space, selling at a reasonable rate. This is an easy choice for me the next time I visit NYC. I actually stayed 2 nights (1 for business, 1 for leisure). I should have stayed 4 nights instead. The breakfast lounge, while small, is quite cozy and beautiful. The gym is rather small, but it is sufficient as it looks like underutilised. Apart from it, the room itself is spaciously comfortable. The only downside is that they don't give free bottled water, which is kind of petty. Staff service is OK. Don't think twice. Stay here!

Comfy beds!”

Lovely!

Relaxing & cozy”

Almost Perfect as long as in exterior room. But would also love small kueurig/coffee in room. Very accommodating staff.

Awesome”

Great place to stay in the Time Square/Theater District. The friendly staff, the comfortable rooms (spacious, comfortable bed), proximity to downtown excitement made this a definite 4 Star Rating.

Everything was great but the mattress was terrible”

I would stay here again if they upgraded/changed the mattresses. My back was so sore after two nights. The room was beautiful and so was the hotel, so it was surprising that they'd skimp on the mattress. Rock hard and could feel the springs.